innovating under extreme uncertainty · innovating under extreme marketplace complexity ... take...

19
Innovating under extreme uncertainty Smart risk management for emerging technology practitioners Jeremy Clark [email protected]

Upload: others

Post on 17-Jun-2020

4 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

Innovating under extreme uncertainty

Smart risk management for emerging technology practitioners

Jeremy Clark [email protected]

Page 2: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

Emerging Technology�innovation challenges

1.  Innovating under extreme marketplace complexity

•  weak/conflicting demand signals

•  dispersed skills

•  competing technical standards

2.  Building the right ‘it’, vs building ‘it’ right

•  avoiding the Zima effect

Page 3: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

1. �

Innovating under extreme complexity

Page 4: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

Creating your own maps

1.  Seek out diverse sources of insight: •  Contrarian as well as consistent

2.  Practice synthesis and abstraction to isolate patterns: •  E.g., “From...To...” statements; Industry Maps

3.  Create “migration paths” to build confidence in the plan: •  Link simple first offers to more complex ones

4.  Rehearse scenarios to try out alternative futures: •  Growth - Constraint - Transformation - Collapse

5.  Take advantage of free or cheap Web 2.0 tools

Page 5: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

1. Seek out diverse sources of insight

Institute For The Future

Future-studies consultants / trends agencies

Technology / VC blogs Industry / Trade

associations

Trendwatching

Page 6: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

2. Synthesis and abstraction reveal patterns

Page 7: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

Team brainstorming Virtual collaboration Tech idea

marketplaces

Page 8: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

A platform for group idea sharing and development

Page 9: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

2. �

Right ‘it’ vs. ‘it’ right

Page 10: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

Spending years and millions, to build and perfect a product or service

that people don’t need or want.

The Innovator’s Nightmare

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 11: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

Pretotyping [pree-tuh-tahy-ping], verb:

 Testing the initial appeal and actual usage of a potential new product by simulating its

core experience with the smallest possible investment of time and money.

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 12: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

IBM & Speech-to-Text technology

Dear Mr. Jones,

In reply to your letter dated ...

$$$$$$$

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 13: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

Dear Mr. Jones,

In reply to your letter dated ...

Pretendotype

Pretotype

X

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 14: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

“We love the idea of speech-to-text and we’ll pay big $ for it if you can built it right.”

Before pretotype tests

After pretotype tests

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 15: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

The original Palm “Pre”

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 16: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

Prototyping

•  Investment: days, weeks •  Main Q: Can we build it? •  Deliverable: Working prototype

Pretotyping

•  Investment: hours, days •  Main Q: Would we use it? •  Deliverable: [Working] pretotype

Pretotyping Fake it before you make it

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 17: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

Multiple experiments with small subsets of target population

I

Time

T

R4

R1 R2

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 18: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

Fail fast

Compulsion to keep going

at all costs

minutes hours days weeks

Time Invested

months years

Page 19: Innovating under extreme uncertainty · Innovating under extreme marketplace complexity ... Take advantage of free or cheap Web 2.0 tools. 1. Seek out diverse sources of insight Institute

Jeremy Clark [email protected]

fxxinc.com

pretotyping.org make sure you are building the right ‘it’ before you build ‘it’ right

Thank you