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Company Confidential – For Internal Use Only Copyright © SAS Institute Inc. All rights reserved. Innovate with SAS Deep Learning SAS User Group Malaysia 12 th April, 2018

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Page 1: Innovate with SAS Deep Learning...Deep Learning for Insurance Damage Analysis Major Car Damage Recommended Workshop Send work request to adjuster Assessment of damage and estimate

Company Conf ident ia l – For Internal Use OnlyCopyright © SAS Inst itute Inc. A l l r ights reserved.

Innovate with SAS Deep LearningSAS User Group Malaysia

12th April, 2018

Page 2: Innovate with SAS Deep Learning...Deep Learning for Insurance Damage Analysis Major Car Damage Recommended Workshop Send work request to adjuster Assessment of damage and estimate

Company Conf ident ia l – For Internal Use OnlyCopyright © SAS Inst itute Inc. A l l r ights reserved.

Workplace safety: Deep Learning on Sound

Page 3: Innovate with SAS Deep Learning...Deep Learning for Insurance Damage Analysis Major Car Damage Recommended Workshop Send work request to adjuster Assessment of damage and estimate

Company Conf ident ia l – For Internal Use OnlyCopyright © SAS Inst itute Inc. A l l r ights reserved.

DATA

Image processing: An Insurance Industry ExampleOptimizing Business Processes

Discovery Deployment

Page 4: Innovate with SAS Deep Learning...Deep Learning for Insurance Damage Analysis Major Car Damage Recommended Workshop Send work request to adjuster Assessment of damage and estimate

Company Conf ident ia l – For Internal Use OnlyCopyright © SAS Inst itute Inc. A l l r ights reserved.

Deep Learning for InsuranceDamage Analysis

Major Car Damage

Recommended Workshop

Send work request to adjuster

Assessment of damage and

estimate repair costs

Minor Car Damage

Deep Learning -Damage Object

Classification

Deep Learning -Damage Severity

Recommended Claim Payment

Cla

im S

ub

mis

sio

n

Ap

plic

atio

n

Dee

p L

earn

ing

Imag

e A

nal

ytic

s

No Insurance Cover

Reject

Photo Reject

Car Damage Photo

Request for new photo

Page 5: Innovate with SAS Deep Learning...Deep Learning for Insurance Damage Analysis Major Car Damage Recommended Workshop Send work request to adjuster Assessment of damage and estimate

Company Conf ident ia l – For Internal Use OnlyCopyright © SAS Inst itute Inc. A l l r ights reserved.

Deep LearningImage Analytics – Object Classification

Identify the damage area. Zoom and categorize the

damage parts

Left Headlights

Front car bumpers

Page 6: Innovate with SAS Deep Learning...Deep Learning for Insurance Damage Analysis Major Car Damage Recommended Workshop Send work request to adjuster Assessment of damage and estimate

Company Conf ident ia l – For Internal Use OnlyCopyright © SAS Inst itute Inc. A l l r ights reserved.

Step 1 – ClassificationClassify the damage parts

Page 7: Innovate with SAS Deep Learning...Deep Learning for Insurance Damage Analysis Major Car Damage Recommended Workshop Send work request to adjuster Assessment of damage and estimate

Company Conf ident ia l – For Internal Use OnlyCopyright © SAS Inst itute Inc. A l l r ights reserved.

Step 2 - Analyze Damage SeverityCompare Learning Image to compute damage severity

No Damage

Slight Damage

Damage Severity = 0

Damage Severity = 0.15

Moderate Damage

Damage Severity = 0.50

Total DamageDamage

Severity = 1.00

No repaired and no

replacement

Slight repair and no

replacement

Slight repair and

replacement

Major repair and

replacement

Recommended Claim Amount =

0

Recommended Claim Amount =

100

Recommended Claim Amount =

100 + 800

Recommended Claim Amount =

500 + 800

Page 8: Innovate with SAS Deep Learning...Deep Learning for Insurance Damage Analysis Major Car Damage Recommended Workshop Send work request to adjuster Assessment of damage and estimate

Company Conf ident ia l – For Internal Use OnlyCopyright © SAS Inst itute Inc. A l l r ights reserved.

Step 3 – Optimize Repairing CostUsing Neural Network and Decision Tree

• Can this damage repair without part replacement?

• Can this damage replace with second hand part?

• Can this damage replace with OEM part?

• What is cost of second hard part, OEM part and original part?

• Compare the repair cost, part availability and service charge.

Page 9: Innovate with SAS Deep Learning...Deep Learning for Insurance Damage Analysis Major Car Damage Recommended Workshop Send work request to adjuster Assessment of damage and estimate

Company Conf ident ia l – For Internal Use OnlyCopyright © SAS Inst itute Inc. A l l r ights reserved.

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Page 10: Innovate with SAS Deep Learning...Deep Learning for Insurance Damage Analysis Major Car Damage Recommended Workshop Send work request to adjuster Assessment of damage and estimate

Company Conf ident ia l – For Internal Use OnlyCopyright © SAS Inst itute Inc. A l l r ights reserved.

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