innovate transform - protiviti · to enable, the customer experience you want to create or the...
TRANSCRIPT
INNOVATE
T R A N S F O R MAdapt to the new business reality. SUCCEED
Technology Strategy and OperationsCybersecurity and PrivacyCloud Solutions
Software ServicesEnterprise Application SolutionsEnterprise Data and Analytics
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How well is your organization adapting to the ever-changing demands of today’s marketplace? Implementing the right mix of technology and programs to innovate, protect margins and build shareholder value while keeping your data assets safe, requires a partner that can help you succeed. Trust Protiviti. We’ll help you find the right solutions to make your business excel.
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ADAPT TO THE NEW BUSINESS REALITY
STAY AHEAD OF THE RAPID PACE OF CHANGEPartner with Protiviti’s Technology Consulting practice
Yesterday’s innovation is today’s status quo, and any business that doesn’t stay ahead of the curve falls behind. But technology is rarely the sole solution to business challenges. Understanding the business process you want to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology work for you — not against you.
Our consulting experts will become your trusted advisors, providing insight, strategic vision and practical experience. We collaborate with you to design and implement advanced solutions that add value to your business.
See why Protiviti is the right choice to innovate, transform and succeed.
Technology changes constantly.
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T ODAY AND BE YONDCLOUD SOLUTIONS
WHAT’S TRENDING IN THE MARKETPLACE?
HOW IS TECHNOLOGY TRANSFORMING BUSINESSES?
The proliferation of cloud providers continues to increase as more enterprises rely on XaaS solutions, but the capabilities within vendor management to support these new delivery models have not kept pace with their adoption.
Cloud spend continues to increase in all areas (SaaS, PaaS and IaaS),
with an inundation of new provider contracts being signed.
There is a notable increase in cloud strategy initiatives to align cloud adoption with defined business outcomes, including cost savings, agility, innovation, and the strategic use of cloud for IT modernization and digital transformation.
Cloud adoption is shifting to mainstream use, including support for production applications and mission-critical operations. Cloud services are typically favored for new application development, particularly when organizations pursue digital business outcomes.
According to Gartner, “By 2021, over 75% of midsize and large organizations will have adopted a multi-cloud and/or hybrid IT strategy. By 2022, public cloud services will be essential for 90% of business innovation.”*
According to Gartner, “By 2022, 50% of cloud buying decisions will be based on the data assets provided by cloud service providers rather than on the product capabilities.”**
According to Gartner, “By 2023, 75% of all databases will be on a cloud platform, reducing the DBMS vendor landscape and increasing complexity for data governance and integration.”**
By 2022, over 40% of organizations’ cloud deployments will include edge computing, and 25% of endpoint devices and systems will execute AI algorithms.***
*Gartner, Predicts 2019: Increasing Reliance on Cloud Computing Transforms IT and Business Practices, 13 December 2018
**Gartner, Predicts 2019: Data Management Solutions, 6 December 2018
*** IDC FutureScape: Multiplied Innovation Takes Off, Powered by AI, Distributed Public Cloud, Microservices, Developer Population Explosion, Greater Specialization and Verticalization, and Scaling Trust
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WE UNDERS TAND YOUR PERSPEC T IV E AND DELIVER A CUSTOMIZED STRATEGIC SOLUTION
Each client brings a unique set of challenges to be solved. Universally, organizations like yours are dealing
with multiple factors, likely requiring people and dollars that are in short supply. Whether you’re dealing
with aging technology platforms or staying ahead of ever-increasing pressures to implement effective
governance, we take the time to fully understand the needs you bring to the table, then customize
solutions that deliver.
THE CHALLENGES CLIENTS BRING THE ANSWERS CLIENTS ARE LOOKING FOR
Rehosting — Heavy migration to cloud from legacy on-premise data centers and co-lo
Cloud technologies are rapidly expanding — difficult to keep up with capabilities
Replatforming — Upgrading legacy applications to leverage cloud
Refactoring — Reimagining applications to leverage innovative cloud technologies
Trend of Cap Ex to Op Ex pushes faster cloud adoption pressure from business
New models require a distributed workforce with greater computing needs
Repurchasing — Moving from legacy EAs to cloud
Security and Compliance — Demonstrating and automating security and compliance through code.
Shift from traditional data technologies to cloud platforms
Revisiting business models to monetize data
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WHERE WE E XCEL
CLOUD SOLUTIONS
ENVISION VALUE
Transforming business happens one step at a time.
Attention to detail, respect for the process and a commitment to excellence set Protiviti apart.
CLOUD APPLICATIONS
Planning and Implementation
Custom Application Development
Application Configuration
Content Services
CLOUD STRATEGY AND ARCHITECTURE
Strategy and Readiness
Assessment
Architecture and Governance
Tools Advisory/Selection
Application Rationalization
REALIZE VALUE
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innovate
PROTECT VALUE
CLOUD SECURITY
Strategy and Governance
Solutions Architecture
Engineering Services
Operations Support
Security Automation
MODERNIZATION EXECUTION
Agile Execution and Delivery
Governance Model Deployment
PaaS, SaaS, IaaS, IoT and Edge Integration and Deployment
Application and Workflow Migration
RPA Orchestration and Implementation
Cloud Managed Services
Protiviti’s Cloud Solutions provide an end-to-end approach, from envisioning and planning through
migration, implementations and managed services. Our heritage and expertise in audit and security ensure
that your cloud environment is safe and governed. As a partner with the major cloud vendors, we work with
our partners to ensure you get the most out of your cloud environment.
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transformCLIENT PROBLEMS WE SOLVE BUSINESS OUTCOME
OUR STEPS TO SUCCESS
1 2 3
CLOUD | CLOUD S T R AT EGY AND ARCHIT EC T URE
Desire to move to cloud with limited understanding of vendors, hybrid architectures, migration options, tool fatigue, and internal capabilities
Getting to the bottom of workloads, services, automation services and storage pricing — No clear roadmap to improve cloud operational efficiency
Lack of roadmap and alignment between business, technology, and enterprise support services
ENVISION Enabled decisions aligning upon a business focused strategy to attain efficiency, scalability, and flexibility
REALIZE Deliver modern, relevant, high-quality and scalable software applications that help our clients introduce new solutions to the market and enhance employee efficiency
PROTECT Optimize investments by building business line applications that support business growth and innovation
Vision Alignment and Analysis Formulate and Implement Evaluate and Control
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succeedCLIENT CHALLENGE SOLUTION DELIVERED
BUSINESS RESULTS
Our Cloud Strategy and Architecture experts enable organizations to transform rapidly in the digital age. Our approach is driven by vision aligned to business priorities to orchestrate cloud solutions across the business, technology, risk, and people. Success is attained by defining key goals and metrics upfront, then using measures to optimize performance through the journey to realize returns. Our intent is to enable organizations to achieve more in the cloud, securely.
The client needed an ERP cloud and data strategy to support growth initiatives and e-commerce improvements to meet increased customer demand. IT leadership also mandated a full migration from SAP BW (on premise) to SAP BW HANA on Microsoft Azure while leveraging data analytics capabilities of Microsoft Power BI to support the influx of new data
Defined strategy and roadmap. Built and deployed SAP BW HANA to Microsoft Azure providing a flexible framework and fulfilling IT leadership’s cloud mandate
Designed and built data stores to manage in SAP BW HANA, the integration layer to pull data into Microsoft Power BI and deployed a new Microsoft Power BI dashboard, enabling improved business visualization and decision making
Eliminated manual and time-consuming processes and improved accuracy by automating reporting for finance while providing visibility into their supply chain
Enabled sales and marketing with performance visibility across distributors networks to understand campaign effectiveness and ROI
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transformCLIENT PROBLEMS WE SOLVE BUSINESS OUTCOME
OUR STEPS TO SUCCESS
1 2 3 4 5
Difficulty leveraging modern applications and preparing the organization to be flexible and adoptive while maintaining proper governance
Need to implement digital transformation for collaboration and automating complex business processes to provide immediate and measurable benefits
Understanding the security, scalability and supportability of business-critical cloud applications
ENVISIONA strategic approach for short-term objectives and long-term success
REALIZEWorkforce benefits with useful and well-adopted capabilities to improve the efficiency of and satisfaction with daily responsibilities
PROTECT The organization’s knowledge and experience through enhanced sharing, search and data security
Strategy and assessment
Administration and governance planning
User centric customization and feature selection
Migration and implementation
Knowledge transfer and support
CLOUD | CLOUD APPLICAT IONS
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succeedCLIENT CHALLENGE SOLUTION DELIVERED
BUSINESS RESULTS
Our Cloud Applications team provides comprehensive design, development, and implementation services to help our clients realize true business value. We focus on scalability, security and supportability with an eye on user experience for the industry leading cloud-based business applications and enterprise software solutions, including:
• Microsoft 365, Azure Applications
• Microsoft Dynamics 365
• Salesforce
• ServiceNow
This client needed to improve mobility and stronger collaboration for their international teams. They also needed to streamline their workspace provisioning process and leverage data that already existed within their CRM system to enhance search capabilities. In addition, they needed to provide role-based UI flexibility to allow the deal teams to operate in ways that best suited their work and to enhance security capabilities related to confidential data
Designed and implemented an integrated solution between Microsoft Dynamics CRM and SharePoint Online to automate provisioning of collaborative workspaces for originators, underwriters and funding resources
The client now leverages this integrated, online solution that streamlines processes from origination, to evaluation, and through the management of their portfolio companies
CLOUD | CLOUD APPLICAT IONS
Achieved standardized and automated provisioning that increased productivity and improved accuracy
Improved collaboration and enhanced document search capabilities by synchronized tagging of key CRM metadata to all documents. Reenvisioned content searching and knowledge sharing processes
Improved accessibility and mobility by implementing responsive/mobile pages that targeted content to each user
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transformCLIENT PROBLEMS WE SOLVE BUSINESS OUTCOME
OUR STEPS TO SUCCESS
1 2 3 4 5
Difficulty scaling infrastructure to support expansion and manage costs related to evolving requirements
Struggling with outdated technology that does not support evolving hosting demands
Establishing an efficient, sustainable, and cost-effective solution to manage application updates and optimizing performance to support peak utilization cycles
Refactoring, repurposing or consolidation of legacy solutions to align more closely with current business needs
Automation of manual and repetitive tasks fraught with efficiency and data integrity risks
ENVISION Flexible infrastructure to manage scalability and performance; increase automation to manage cost, timelines and efficiencies in application updates
REALIZE Cloud transformation with reduced application framework development and maintenance cost; relevant, high-quality, scalable software applications help adjust to business demands
PROTECT Monitor, track, validate and enforce compliance in a risk-sensitive, secure, economical manner
CLOUD | MODERNIZ AT ION E XECU T ION
Inventory and plan
Recommend and design
Develop Deploy and migrate
Monitor, evaluate and control
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succeedCLIENT CHALLENGE SOLUTION DELIVERED
BUSINESS RESULTS
Cloud platforms and services provide increased automation, scalability, performance, and security control.
Protiviti’s comprehensive cloud modernization approach supports key phases required from strategy and planning through development, deployment, migration, application modernization and ongoing support. Our goal is to be the go-to partner in helping every client maximize the value of the cloud journey across people, process, and technology.
A global medical technology company sought to modernize its technical footprint that had limited its ability to adapt to evolving market and business requirements across multiple products and solutions. Equally important, the client found itself challenged with building its resource team while experiencing turnover and ongoing investment in hiring and onboarding efforts across multiple development teams
Through an initial Modernization Assessment, Protiviti provided detailed recommendations related to architecture design and planning, functional decomposition, code structure, application infrastructure quality assurance and DevOps management. Among its recommendations, Protiviti proposed a migration of the client’s applications to the microservice architecture hosted on Azure Service Fabric. Recognizing immediate value, Protiviti was engaged to provide continued support and oversight in implementing the recommendations. Deliverables were leveraged as enhancements to existing products as well as new solutions to the market
Offer hospitals a simplified installation, integration, information security and support while enabling scalability and flexibility for IT departments across the globe
Help clinicians identify, communicate and mitigate patient risk in realtime, to address customer challenges and enhance patient outcomes
Increase long-term client delivery capabilities while prioritizing product development over recruiting activities
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transformCLIENT PROBLEMS WE SOLVE BUSINESS OUTCOME
OUR STEPS TO SUCCESS
1 2 3 4
The challenge to build and operate a secure and performant cloud infrastructure combining all flavors of on-prem, SaaS, PaaS, IaaS, and FaaS while interconnected to customers and workers alike across dedicated, mobile, and personal devices truly demonstrates that the cloud has supplanted the legacy perimeter
Regardless of the location of an organization’s most critical data, the confidentiality, integrity, and in many cases the privacy of the individual data subjects themselves must be maintained. These security challenges call for a cloud-aware approach
ENVISION Improved confidentiality, effective controls over information access, and compliance with legal and regulatory mandates
REALIZE Reduced risk of data and system compromise; greater confidence in security effectiveness due to the automation and coverage of the security controls
PROTECT Business-critical information assets are operating in a secure environment
CLOUD | CLOUD SECURIT Y
Strategy and governance Solution architecture Security engineering Operations and automation
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succeedCLIENT CHALLENGE SOLUTION DELIVERED
BUSINESS RESULTS
Our Cloud Security services help clients understand, address and actively manage the risks they face to successfully operate their business in a secure cloud. We assess, design, and implement security solutions to reduce exposure and communicate effectiveness to stakeholders at the management and executive levels.
This global life insurance company sought assistance in developing a target control structure and framework to enable the secure build and operation of highly available customer-facing applications
Implemented an appropriate control framework establishing the “rules of the road” for cloud security
Designed key security processes and capabilities into the CI/CD pipeline
Developed standardized library of reference architectures to provide development teams with secure patterns that didn’t require lengthy meetings or reviews to place in production
Developed standards and guidelines for the primary customer-facing platform and subsequent applications
Provided practical guidance to enable strategic IT decisions to further grow the client’s digital relationship with customers
Prioritized security capabilities to enable benefits of modern technologies without diminishing security of customer information
Defined architecture patterns that fit with the target models and the existing risk management framework
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Randy leads our global Cloud Security practice, bringing extensive experience in security operations, engineering, and architecture to help address each client challenge. As an advisor to the C-Suite, he focuses on the measured achievement of business-driven security outcomes and is passionate about applying automation in cloud environments.
Samir leads both our global Strategy and Architecture and Cloud practices.Samir’s major project experience includes cloud IT governance and strategy, IT operations, functional and technical system design, system development, implementation, and integration and security.
Corey brings considerable technology and strategic consulting experience specializing in designing and implementing solutions for clients. His strong technical background and command of cloud implementations has given him the ability to guide decision-makers, design solutions, and lead implementation teams, whether working in a startup environment or with large multinational organizations.
RANDY ARMKNECHT
Managing Director, Chicago
SAMIR DATT
Managing Director, Houston
COREY HARRISON
Director, Chicago
MEE T T HE T E AMCLOUD SOLUTIONS
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OUR K E Y PAR T NERS
TECHNOLOGIES
9 Edge
Alert Logic
Atlassian
Carbon Black
Cyber Ark
Netskope
Nintex®
Pager Duty
Reliaquest
Run Deck
SailPoint
VM Ware
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ABOU T PRO T IVIT I
Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independently owned Member Firms provide consulting solutions in finance, technology, operations, data, analytics, governance, risk and internal audit to our clients through our network of more than 75 offices in over 20 countries.
We have served more than 60 percent of Fortune 1000® and 35 percent of Fortune Global 500® companies. We also work with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index.
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