innovate transform - protiviti · to enable, the customer experience you want to create or the...

20
INNOVATE TRANSFORM Adapt to the new business reality. SUCCEED Technology Strategy and Operations Cybersecurity and Privacy Cloud Solutions Software Services Enterprise Application Solutions Enterprise Data and Analytics

Upload: others

Post on 23-Mar-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

INNOVATE

T R A N S F O R MAdapt to the new business reality. SUCCEED

Technology Strategy and OperationsCybersecurity and PrivacyCloud Solutions

Software ServicesEnterprise Application SolutionsEnterprise Data and Analytics

Page 2: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

22

How well is your organization adapting to the ever-changing demands of today’s marketplace? Implementing the right mix of technology and programs to innovate, protect margins and build shareholder value while keeping your data assets safe, requires a partner that can help you succeed. Trust Protiviti. We’ll help you find the right solutions to make your business excel.

Page 3: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

Protiviti | Technology Strategy & Architecture | 3Protiviti | Cloud Solutions | 3

ADAPT TO THE NEW BUSINESS REALITY

STAY AHEAD OF THE RAPID PACE OF CHANGEPartner with Protiviti’s Technology Consulting practice

Yesterday’s innovation is today’s status quo, and any business that doesn’t stay ahead of the curve falls behind. But technology is rarely the sole solution to business challenges. Understanding the business process you want to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology work for you — not against you.

Our consulting experts will become your trusted advisors, providing insight, strategic vision and practical experience. We collaborate with you to design and implement advanced solutions that add value to your business.

See why Protiviti is the right choice to innovate, transform and succeed.

Technology changes constantly.

Page 4: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

24

T ODAY AND BE YONDCLOUD SOLUTIONS

WHAT’S TRENDING IN THE MARKETPLACE?

HOW IS TECHNOLOGY TRANSFORMING BUSINESSES?

The proliferation of cloud providers continues to increase as more enterprises rely on XaaS solutions, but the capabilities within vendor management to support these new delivery models have not kept pace with their adoption.

Cloud spend continues to increase in all areas (SaaS, PaaS and IaaS),

with an inundation of new provider contracts being signed.

There is a notable increase in cloud strategy initiatives to align cloud adoption with defined business outcomes, including cost savings, agility, innovation, and the strategic use of cloud for IT modernization and digital transformation.

Cloud adoption is shifting to mainstream use, including support for production applications and mission-critical operations. Cloud services are typically favored for new application development, particularly when organizations pursue digital business outcomes.

According to Gartner, “By 2021, over 75% of midsize and large organizations will have adopted a multi-cloud and/or hybrid IT strategy. By 2022, public cloud services will be essential for 90% of business innovation.”*

According to Gartner, “By 2022, 50% of cloud buying decisions will be based on the data assets provided by cloud service providers rather than on the product capabilities.”**

According to Gartner, “By 2023, 75% of all databases will be on a cloud platform, reducing the DBMS vendor landscape and increasing complexity for data governance and integration.”**

By 2022, over 40% of organizations’ cloud deployments will include edge computing, and 25% of endpoint devices and systems will execute AI algorithms.***

*Gartner, Predicts 2019: Increasing Reliance on Cloud Computing Transforms IT and Business Practices, 13 December 2018

**Gartner, Predicts 2019: Data Management Solutions, 6 December 2018

*** IDC FutureScape: Multiplied Innovation Takes Off, Powered by AI, Distributed Public Cloud, Microservices, Developer Population Explosion, Greater Specialization and Verticalization, and Scaling Trust

Page 5: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

Protiviti | Technology Strategy & Architecture | 3Protiviti | Cloud Solutions | 5

WE UNDERS TAND YOUR PERSPEC T IV E AND DELIVER A CUSTOMIZED STRATEGIC SOLUTION

Each client brings a unique set of challenges to be solved. Universally, organizations like yours are dealing

with multiple factors, likely requiring people and dollars that are in short supply. Whether you’re dealing

with aging technology platforms or staying ahead of ever-increasing pressures to implement effective

governance, we take the time to fully understand the needs you bring to the table, then customize

solutions that deliver.

THE CHALLENGES CLIENTS BRING THE ANSWERS CLIENTS ARE LOOKING FOR

Rehosting — Heavy migration to cloud from legacy on-premise data centers and co-lo

Cloud technologies are rapidly expanding — difficult to keep up with capabilities

Replatforming — Upgrading legacy applications to leverage cloud

Refactoring — Reimagining applications to leverage innovative cloud technologies

Trend of Cap Ex to Op Ex pushes faster cloud adoption pressure from business

New models require a distributed workforce with greater computing needs

Repurchasing — Moving from legacy EAs to cloud

Security and Compliance — Demonstrating and automating security and compliance through code.

Shift from traditional data technologies to cloud platforms

Revisiting business models to monetize data

Page 6: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

26

WHERE WE E XCEL

CLOUD SOLUTIONS

ENVISION VALUE

Transforming business happens one step at a time.

Attention to detail, respect for the process and a commitment to excellence set Protiviti apart.

CLOUD APPLICATIONS

Planning and Implementation

Custom Application Development

Application Configuration

Content Services

CLOUD STRATEGY AND ARCHITECTURE

Strategy and Readiness

Assessment

Architecture and Governance

Tools Advisory/Selection

Application Rationalization

REALIZE VALUE

Page 7: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

Protiviti | Technology Strategy & Architecture | 3Protiviti | Cloud Solutions | 7

innovate

PROTECT VALUE

CLOUD SECURITY

Strategy and Governance

Solutions Architecture

Engineering Services

Operations Support

Security Automation

MODERNIZATION EXECUTION

Agile Execution and Delivery

Governance Model Deployment

PaaS, SaaS, IaaS, IoT and Edge Integration and Deployment

Application and Workflow Migration

RPA Orchestration and Implementation

Cloud Managed Services

Protiviti’s Cloud Solutions provide an end-to-end approach, from envisioning and planning through

migration, implementations and managed services. Our heritage and expertise in audit and security ensure

that your cloud environment is safe and governed. As a partner with the major cloud vendors, we work with

our partners to ensure you get the most out of your cloud environment.

Page 8: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

28

transformCLIENT PROBLEMS WE SOLVE BUSINESS OUTCOME

OUR STEPS TO SUCCESS

1 2 3

CLOUD | CLOUD S T R AT EGY AND ARCHIT EC T URE

Desire to move to cloud with limited understanding of vendors, hybrid architectures, migration options, tool fatigue, and internal capabilities

Getting to the bottom of workloads, services, automation services and storage pricing — No clear roadmap to improve cloud operational efficiency

Lack of roadmap and alignment between business, technology, and enterprise support services

ENVISION Enabled decisions aligning upon a business focused strategy to attain efficiency, scalability, and flexibility

REALIZE Deliver modern, relevant, high-quality and scalable software applications that help our clients introduce new solutions to the market and enhance employee efficiency

PROTECT Optimize investments by building business line applications that support business growth and innovation

Vision Alignment and Analysis Formulate and Implement Evaluate and Control

Page 9: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

Protiviti | Technology Strategy & Architecture | 3Protiviti | Cloud Solutions | 9

succeedCLIENT CHALLENGE SOLUTION DELIVERED

BUSINESS RESULTS

Our Cloud Strategy and Architecture experts enable organizations to transform rapidly in the digital age. Our approach is driven by vision aligned to business priorities to orchestrate cloud solutions across the business, technology, risk, and people. Success is attained by defining key goals and metrics upfront, then using measures to optimize performance through the journey to realize returns. Our intent is to enable organizations to achieve more in the cloud, securely.

The client needed an ERP cloud and data strategy to support growth initiatives and e-commerce improvements to meet increased customer demand. IT leadership also mandated a full migration from SAP BW (on premise) to SAP BW HANA on Microsoft Azure while leveraging data analytics capabilities of Microsoft Power BI to support the influx of new data

Defined strategy and roadmap. Built and deployed SAP BW HANA to Microsoft Azure providing a flexible framework and fulfilling IT leadership’s cloud mandate

Designed and built data stores to manage in SAP BW HANA, the integration layer to pull data into Microsoft Power BI and deployed a new Microsoft Power BI dashboard, enabling improved business visualization and decision making

Eliminated manual and time-consuming processes and improved accuracy by automating reporting for finance while providing visibility into their supply chain

Enabled sales and marketing with performance visibility across distributors networks to understand campaign effectiveness and ROI

Page 10: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

210

transformCLIENT PROBLEMS WE SOLVE BUSINESS OUTCOME

OUR STEPS TO SUCCESS

1 2 3 4 5

Difficulty leveraging modern applications and preparing the organization to be flexible and adoptive while maintaining proper governance

Need to implement digital transformation for collaboration and automating complex business processes to provide immediate and measurable benefits

Understanding the security, scalability and supportability of business-critical cloud applications

ENVISIONA strategic approach for short-term objectives and long-term success

REALIZEWorkforce benefits with useful and well-adopted capabilities to improve the efficiency of and satisfaction with daily responsibilities

PROTECT The organization’s knowledge and experience through enhanced sharing, search and data security

Strategy and assessment

Administration and governance planning

User centric customization and feature selection

Migration and implementation

Knowledge transfer and support

CLOUD | CLOUD APPLICAT IONS

Page 11: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

Protiviti | Technology Strategy & Architecture | 3Protiviti | Cloud Solutions | 11

succeedCLIENT CHALLENGE SOLUTION DELIVERED

BUSINESS RESULTS

Our Cloud Applications team provides comprehensive design, development, and implementation services to help our clients realize true business value. We focus on scalability, security and supportability with an eye on user experience for the industry leading cloud-based business applications and enterprise software solutions, including:

• Microsoft 365, Azure Applications

• Microsoft Dynamics 365

• Salesforce

• ServiceNow

This client needed to improve mobility and stronger collaboration for their international teams. They also needed to streamline their workspace provisioning process and leverage data that already existed within their CRM system to enhance search capabilities. In addition, they needed to provide role-based UI flexibility to allow the deal teams to operate in ways that best suited their work and to enhance security capabilities related to confidential data

Designed and implemented an integrated solution between Microsoft Dynamics CRM and SharePoint Online to automate provisioning of collaborative workspaces for originators, underwriters and funding resources

The client now leverages this integrated, online solution that streamlines processes from origination, to evaluation, and through the management of their portfolio companies

CLOUD | CLOUD APPLICAT IONS

Achieved standardized and automated provisioning that increased productivity and improved accuracy

Improved collaboration and enhanced document search capabilities by synchronized tagging of key CRM metadata to all documents. Reenvisioned content searching and knowledge sharing processes

Improved accessibility and mobility by implementing responsive/mobile pages that targeted content to each user

Page 12: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

212

transformCLIENT PROBLEMS WE SOLVE BUSINESS OUTCOME

OUR STEPS TO SUCCESS

1 2 3 4 5

Difficulty scaling infrastructure to support expansion and manage costs related to evolving requirements

Struggling with outdated technology that does not support evolving hosting demands

Establishing an efficient, sustainable, and cost-effective solution to manage application updates and optimizing performance to support peak utilization cycles

Refactoring, repurposing or consolidation of legacy solutions to align more closely with current business needs

Automation of manual and repetitive tasks fraught with efficiency and data integrity risks

ENVISION Flexible infrastructure to manage scalability and performance; increase automation to manage cost, timelines and efficiencies in application updates

REALIZE Cloud transformation with reduced application framework development and maintenance cost; relevant, high-quality, scalable software applications help adjust to business demands

PROTECT Monitor, track, validate and enforce compliance in a risk-sensitive, secure, economical manner

CLOUD | MODERNIZ AT ION E XECU T ION

Inventory and plan

Recommend and design

Develop Deploy and migrate

Monitor, evaluate and control

Page 13: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

Protiviti | Technology Strategy & Architecture | 3Protiviti | Cloud Solutions | 13

succeedCLIENT CHALLENGE SOLUTION DELIVERED

BUSINESS RESULTS

Cloud platforms and services provide increased automation, scalability, performance, and security control.

Protiviti’s comprehensive cloud modernization approach supports key phases required from strategy and planning through development, deployment, migration, application modernization and ongoing support. Our goal is to be the go-to partner in helping every client maximize the value of the cloud journey across people, process, and technology.

A global medical technology company sought to modernize its technical footprint that had limited its ability to adapt to evolving market and business requirements across multiple products and solutions. Equally important, the client found itself challenged with building its resource team while experiencing turnover and ongoing investment in hiring and onboarding efforts across multiple development teams

Through an initial Modernization Assessment, Protiviti provided detailed recommendations related to architecture design and planning, functional decomposition, code structure, application infrastructure quality assurance and DevOps management. Among its recommendations, Protiviti proposed a migration of the client’s applications to the microservice architecture hosted on Azure Service Fabric. Recognizing immediate value, Protiviti was engaged to provide continued support and oversight in implementing the recommendations. Deliverables were leveraged as enhancements to existing products as well as new solutions to the market

Offer hospitals a simplified installation, integration, information security and support while enabling scalability and flexibility for IT departments across the globe

Help clinicians identify, communicate and mitigate patient risk in realtime, to address customer challenges and enhance patient outcomes

Increase long-term client delivery capabilities while prioritizing product development over recruiting activities

Page 14: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

214

transformCLIENT PROBLEMS WE SOLVE BUSINESS OUTCOME

OUR STEPS TO SUCCESS

1 2 3 4

The challenge to build and operate a secure and performant cloud infrastructure combining all flavors of on-prem, SaaS, PaaS, IaaS, and FaaS while interconnected to customers and workers alike across dedicated, mobile, and personal devices truly demonstrates that the cloud has supplanted the legacy perimeter

Regardless of the location of an organization’s most critical data, the confidentiality, integrity, and in many cases the privacy of the individual data subjects themselves must be maintained. These security challenges call for a cloud-aware approach

ENVISION Improved confidentiality, effective controls over information access, and compliance with legal and regulatory mandates

REALIZE Reduced risk of data and system compromise; greater confidence in security effectiveness due to the automation and coverage of the security controls

PROTECT Business-critical information assets are operating in a secure environment

CLOUD | CLOUD SECURIT Y

Strategy and governance Solution architecture Security engineering Operations and automation

Page 15: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

Protiviti | Technology Strategy & Architecture | 3Protiviti | Cloud Solutions | 15

succeedCLIENT CHALLENGE SOLUTION DELIVERED

BUSINESS RESULTS

Our Cloud Security services help clients understand, address and actively manage the risks they face to successfully operate their business in a secure cloud. We assess, design, and implement security solutions to reduce exposure and communicate effectiveness to stakeholders at the management and executive levels.

This global life insurance company sought assistance in developing a target control structure and framework to enable the secure build and operation of highly available customer-facing applications

Implemented an appropriate control framework establishing the “rules of the road” for cloud security

Designed key security processes and capabilities into the CI/CD pipeline

Developed standardized library of reference architectures to provide development teams with secure patterns that didn’t require lengthy meetings or reviews to place in production

Developed standards and guidelines for the primary customer-facing platform and subsequent applications

Provided practical guidance to enable strategic IT decisions to further grow the client’s digital relationship with customers

Prioritized security capabilities to enable benefits of modern technologies without diminishing security of customer information

Defined architecture patterns that fit with the target models and the existing risk management framework

Page 16: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

216

Randy leads our global Cloud Security practice, bringing extensive experience in security operations, engineering, and architecture to help address each client challenge. As an advisor to the C-Suite, he focuses on the measured achievement of business-driven security outcomes and is passionate about applying automation in cloud environments.

Samir leads both our global Strategy and Architecture and Cloud practices.Samir’s major project experience includes cloud IT governance and strategy, IT operations, functional and technical system design, system development, implementation, and integration and security.

Corey brings considerable technology and strategic consulting experience specializing in designing and implementing solutions for clients. His strong technical background and command of cloud implementations has given him the ability to guide decision-makers, design solutions, and lead implementation teams, whether working in a startup environment or with large multinational organizations.

RANDY ARMKNECHT

Managing Director, Chicago

SAMIR DATT

Managing Director, Houston

COREY HARRISON

Director, Chicago

MEE T T HE T E AMCLOUD SOLUTIONS

Page 17: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

Protiviti | Technology Strategy & Architecture | 3Protiviti | Cloud Solutions | 17

OUR K E Y PAR T NERS

TECHNOLOGIES

9 Edge

Alert Logic

Atlassian

Carbon Black

Cyber Ark

Netskope

Nintex®

Pager Duty

Reliaquest

Run Deck

SailPoint

VM Ware

Page 18: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

218

ABOU T PRO T IVIT I

Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independently owned Member Firms provide consulting solutions in finance, technology, operations, data, analytics, governance, risk and internal audit to our clients through our network of more than 75 offices in over 20 countries.

We have served more than 60 percent of Fortune 1000® and 35 percent of Fortune Global 500® companies. We also work with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index.

Page 19: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology
Page 20: INNOVATE TRANSFORM - Protiviti · to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology

protiviti.com

tcblog.protiviti.com© 2019 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. PRO-0619-1102022c. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.