ingram micro transforming the services business

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proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 120309_1 Ingram Micro Transforming the Services Business Jay Miley June 3, 2014

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Ingram Micro Transforming the Services Business. Jay Miley June 3 , 2014. Ingram Micro’s High-Value Distribution Strategy for Cisco. Ingram Micro Depth Drives Differentiation. Build on established presence in high-growth areas. - PowerPoint PPT Presentation

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Page 1: Ingram Micro Transforming the Services Business

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 120309_1

Ingram Micro

Transforming the Services Business

Jay MileyJune 3, 2014

Page 2: Ingram Micro Transforming the Services Business

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 120309_2

Ingram Micro’s High-Value Distribution Strategy for Cisco

Ingr

am M

icro

Dept

h Dr

ives

Diffe

rent

iatio

n

Ingram Micro Breadth Drives Reach

Excel: Value OfferedCreate a foundation of operational /transactional excellence to profitably gain share and scale

Partner Segmentation Architectural Alignment Field Engagement Services Resell

Strengthen: Value AddedBuild on established presence in high-growth areas

Data Center/BTO HCS/Cloud Meraki/SourceFire Eco-Systems GSA/Promark Services Practice

Develop: Value CreatedAcquire expertise in new areas to augment core capabilities and leadershipProfessional Services Internet of Things

SaaS Managed Services

Page 3: Ingram Micro Transforming the Services Business

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 120309_3

Moving Up the Value Stack

Value OfferedResell Services

Volume Business: Focus on fulfillment + resaleAutomation + operational optimization to ensure a low transaction frictionMarketing to and through distribution and end user demand creation

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

Value AddedServices Practice

Contract management + Practice developmentAdvisory Services with Cisco best practicesCisco Smart + Collaborative Services adoption

Value CreatedManaged Services

Distributor -branded solutions backed by Cisco SMART Services, Advanced Services and Collaborative

Partn

er V

alue

Services Knowledge and Investment

INGRAM MICRO

Page 5: Ingram Micro Transforming the Services Business

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 120309_5