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Infosys Business Process Outsourcing
Infosys BPO, a subsidiary of Infosys Limited (NYSE: INFY) is an end-to-end outsourcing services provider, addressing your business challenges
through our integrated IT and business process outsourcing solutions. We unlock business value by applying proven process methodologies
and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimise business processes.
With Infosys BPO, clients are assured of a transparent business partner, world-class processes, speed of execution and quality delivery by
leveraging the Global Delivery Model.
Partnering to Realise Business Value
Outsourcing has evolved from a tactical opportunity to a strategic necessity for organisations today. Organisations are increasingly looking to
partner with providers who have the proven ability to unlock business potential, transform their business processes and deliver business value.
Infosys BPO focus on realising business value allow clients to not only enhance their process metrics, but positively impact their business
metrics as well. A practitioner led approach supported by proven process improvement methodologies, domain expertise enhanced by
technology multipliers, enable clients realise business value. Our robust Change Enablers (illustrated in fig below) continue to impact client
business outcomes positively.
We will bring together
all the necessary elements
Tools and frameworks
Process improvement methodologies
Reducing cash leakage
Domain specific skills
Infosys BPO has been consistently ranked among the leading BPO companies in India by key
industry bodies like the International Association of Outsourcing Professionals, FAO Today,
and NelsonHall, among others. It also has very robust people practices, as substantiated
by the various HR-specific awards it has won over the years. The company has consistently
been ranked among the top employers of choice in India, besides pioneering efforts in
diversity hiring & other industry best practices.
Infosys BPO with a strong
practitioner led approach, depth in
domain expertise through
Centres Of Excellence and robust
people practices has helped in
realizing business value for clients.
Infosys BPO works with Global 2000 companies to provide Industry, Functional and Business Platform Solutions.
Communication Service Providers (Telecom)
Media & Entertainment
Retail, CPG & Logistics
Energy, Utilities & Services
Customer Service Outsourcing
Finance & Accounting
Sales & Fulfillment
Sourcing & Procurement Outsourcing
Legal Process Outsourcing
Cisco Systems, Ins Rio Tinto Athene Annuity & Life
Farmers New World Life Insurance Co.
Infosys BPO derives its strong maturity in execution through its focus on
maintaining the highest quality standards across the organisation. We achieve it
through an adoption of best practices, established models and methodologies, and
an uncompromising approach to ensuring excellence in delivery. Infosys BPO is the
second company in India and third, globally, to be certified a Level 5
We have continuously benchmarked our
processes against world-class standards
and models such as
ISO 9001:2008, ISO 27001, OHSAS and
EMS, SAS 70, COPC, TL9000, BS25999,
eSCM - SP- version 2.0 - Level 5
Infosys is a global leader in consulting, technology and outsourcing solutions. We enable clients, in
more than 30 countries, to stay a step ahead of emerging business trends and outperform the
competition. We help them transform and thrive in a changing world by co-creating breakthrough
solutions that combine strategic insights and execution excellence. Visit www.infosys.com to see
how Infosys (NYSE: INFY), with $8.25B in annual revenues and 160,000+ employees, is Building
Tomorrow's Enterprise today.
Infosys BPO, the business process management subsidiary of Infosys, provides a broad range of
enterprise and industry-specific services. We deliver transformational benefits to clients through our
proprietary Process Progression ModelTM (PPM). These benefits include cost reduction, ongoing
productivity improvements and process reengineering.
For more information, contact email@example.com www.infosysbpo.com
2014 Infosys Limited, Bangalore, India. All Rights Reserved. Infosys believes the information in this document is accurate as of its publication date; such information is subject to change without notice.
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neither this documentation nor any part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, printing, photocopying, recording or
otherwise, without the prior permission of Infosys Limited and/ or any named intellectual property rights holders under this document.http://www.infosys.com/mailto:firstname.lastname@example.org://www.infosysbpo.com/