Infosys BPO Life Sciences Practice

The Life Sciences Industry is a dynamic one, where innovation is a key to its success. Pharmaceutical, medical and biotechnology companies are constantly looking for improved ways to reduce costs, increase productivity, comply with regulations, decrease R&D costs and yet increase year on year growth, to stay ahead of competition. Managing variable volumes of workforce has been a characteristic feature of this industry, currently sitting on spare capacity at one end and on dearth of capacity at the other end.

Increasingly, pharmaceutical medical and biotechnology companies are turning towards global sourcing to not only help reduce costs but also deliver solutions with enhanced operational efficiency on business processes like research and analytics, to enable them concentrate on other critical, core issues.

Infosys Life Sciences practice is designed to deliver world class solutions by efficient utilization and deployment of a successful business model consisting of people, processes and infrastructure to help clients over come existing and potential business challenges.

Infosys Life Sciences practice has ~3000 consultants including PhDs, MDs, MBAs, technical architects and project managers with hands-on experience in relevant industries. Infosys delivers BPO services to Pharmaceutical, Biotechnology, Medical Devices, Clinical research and Pharmacy services organizations through-out the outsourcing value chain starting from conventional business processes to domain intensive business processes.

With Infosys, clients are assured of a transparent business partner, world-class processes, speed of execution and the power to stretch their outsourcing budget by leveraging the Global Delivery Model that Infosys pioneered.

Infosys BPO Life Science Landscape

About Infosys BPOGlobal organizations depend on Infosys BPO Ltd, the business process outsourcing subsidiary of Infosys Ltd (NASDAQ: INFY) to deliver measurable business value. Infosys BPO’s strong focus on industry solutions, technology and a consulting based approach has created new engage-ment models to help clients build tomorrow’s enterprise.

For more information about Infosys (NASDAQ:INFY), visit www.infosysbpo.com.For more information, contact infosysbpo@infosys.com

Infosys Differentiators• Multi-process Life Sciences practice built on a sustainable model for delivering BPO services in an offshore centric model through

evaluating the various processes annually and finding ways to improve them

• Flexible and scalable delivery platform to partner with customers in their organic and inorganic growth

• Capability to deliver comprehensive seamless solutions through excellent cross service collaboration across our Technology, Consulting and Business Process Outsourcing practices

• Leverage the deep domain understanding acquired and strengthened through our transformation journey of reducing costs and streamlining processes for increased productivity

• Building Life Sciences process professionals through rigorous training and certification programs

Customer Benefits

Business process improvements derived from industry leading practices, maturity models and benchmarking with industry leading metrics, raising the standard of service levels in the BPO industry.

Continuous improvement, process streamlining and technology transformation capabilities therefore reducing the business process cycle.

Partnering with clients to influence business metrics.

Breaking the traditional ‘value curve barrier’ by moving from incremental improvements to quantum changes.

Generate a competitive and knowledge driven team by keeping them well Informed about industry analytics, business insight and true partnering of line managers & the Life Sciences centers of excellence.

Responding to ever changing regulatory requirements.

Managing, streamlining, and integrating disparate systems by streamlining various databases to give a combined and transparent view of information.

For more information, contact askus@infosys.com | bpo_marketing@infosys.com