information technology for management - nios … · •e- commerce business ... 5 networks and...
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Chapter 2
Information Technologies: Concepts, Types and IT Support
Information Technology for Management Improving Performance in the Digital Economy
7th edition
John Wiley & Sons, Inc.
Slides contributed by Dr. Sandra Reid Chair, Graduate School of Business & Professor, Technology
Dallas Baptist University Turb
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2-1 Copyright 2010 John Wiley & Sons, Inc.
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Figure IT 7eU The Business Performance Management Cycle and IT Model
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Chapter Outline
1. Information Systems: Concepts and Definitions
2. Classification and Types of Information Systems
3. How IT Supports People
4. How IT Supports Supply Chains and Business Processes
5. Information Systems Infrastructure, Architecture, and Emerging Computing Environments
6. Innovative and Futuristic Information Systems
7. Managerial Issues
2-2 Copyright 2010 John Wiley & Sons, Inc.
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Copyright 2010 John Wiley & Sons, Inc. 2-4
2.1 Information Systems: Concepts and Definitions
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Figure 2.1
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The relationship among data, information, & knowledge.
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2.2 Classification and Types of Information Systems
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Figure 2.2
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Table 2.1
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Figure 2.3 – Functional information systems.
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Figure 2.5 – Business processes across & beyond the enterprise.
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Figure 2.6
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Departmental, enterprise, and interorganizational information systems.
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Table 2.2
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Figure 2.8
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Interrelated support systems. The TPS collects information that is used to build the MIS and the data warehouse. These feed the BI and other enterprise systems.
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Copyright 2010 John Wiley & Sons, Inc. 2-14
2.3 How IT Supports People
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Table 2.3
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Figure 2.9 – The information systems support of people in organizations.
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Copyright 2010 John Wiley & Sons, Inc. 2-17
2.4 How IT Supports Supply Chains and Business Processes
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How IT Supports Supply Chains and Business Processes
• Internal Supply Chain
• Upstream Supply Chain
• Downstream Supply Chain
• Managing Supply Chain
• Industry Specific Systems
• E- commerce Business Model
• Supporting Online Search
• Supporting Social Networking
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Copyright 2010 John Wiley & Sons, Inc. 2-19
2.5 Information Systems Infrastructure, Architecture, and Emerging Computing Environments
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Information Systems Infrastructure . . .
• Infrastructure
• IT Architecture
• Web-based Systems
– E-commerce
– E-markets
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Information Systems Infrastructure . . .
• Emerging Computing Environments
– Service Oriented Architecture
– Software as Service or Utility
– Grid Computing
– Cloud Computing
– Pervasive computing (embedded in things not computers)
– Open Source
– Virtualization (pooling of resources)
Copyright 2010 John Wiley & Sons, Inc. 21
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Copyright 2010 John Wiley & Sons, Inc. 2-22
2.6 Innovative and Futuristic Information Systems
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Innovative and Futuristic Information Systems
• Mobile Office
• Intelligent Traffic Control Systems
• Predictive Analysis
• The NRI Model (Nomura Research Institute)
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Figure 2.11 Features of information systems in 2010.
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2.7 Managerial Issues
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Managerial Issues
• Transition to digital enterprise may be lengthy & with lots of opposition to the needed change.
• How to deal with outsourcing & utility computing trends.
• Ethical issues.
• Risk of introducing new technologies.
• Importance of supply chain management.
• Importance of business intelligence.
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Copyright 2010 John Wiley & Sons, Inc.
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