Information Technology Division

Computing: • Academic, Research, Admin & Student

• Network, Info Systems, Tech Solutions,• Service & Support• What you might not expect: Audio Visual,

Telephone, Postal, Printing, Reception

Computing

• Computing - Windows 7 32bit, XP, Mac• Email, Internet, Sharepoint, Home Dir (m:) • Network: Fixed (offices) & wireless (open) • Range of Applications S/W eg: Office 2010 • Authentication :Username Password-strong• Some Departments have own support staff

eg: COH, COS

Computing

• PDA – O2 Blackberry, i-Phone, Android• PCs & Notebooks – Dell • Online Help

https://sharepoint.ul.ie/SiteDirectory/ITDCSC/default.aspx

• Log a Call link on main ITD web page• www.ul.ie/logacall

Audio Visual Services

• Most Teaching Spaces have PC & LCD Projector• Equipment available to be booked • Graphics Design• Video Conferencing

Telephone

• Faults report to ext 2440 or WEB form• Requests for new services WEB form• Mobile Phones – O2• All calls charged back to the Department

Printing

• Print Production Service • Student Notes

Service Description

• Visithttp://www2.ul.ie/web/WWW/Services/

Information_Technology_Division/Staff_Computing

Questions