information management course - dissemination and displays
DESCRIPTION
Training session which was part of the EU Information Management Course in Madrid, October 2010. This session is about disseminating information and especially how to utilize effectively displays in the operation center.TRANSCRIPT
European Civil Protection
Dissemination and Display of Information
Gisli Olafsson – Consultant
Disaster• Relate as People
• Orgs are the problem
• People are the solution
Normal (routine emergencies)
• People relate as roles• People are the
problem• Orgs are the solution
Catastrophe• Society breaks
down• No relationships –
survival• Only happened a
few times (Hiroshima)E=mc2 of disasters
The IM chain
Input Throughput Output
Collect Analyse DisseminateProcess
Timely information is important to sustain collaboration. Different actors
have different requirements to be informed.
Information Economics
Displaying Information
Displaying Information
• When• Where?• Why?• For whom?• How?
Arriving in country
Arriving in an affected country
• How do we „catch“ responders?• How do we get information about
them?• How do we provide information to
them immediately?• What are some of the first things
they want to know?
OSOCC Displays
OSOCC Displays
• The system for displaying information should reinforce the purpose of the OSOCC which is to display situation awareness and to coordinate support for emergency response.
• Displays are the primary source of information about the scope of the emergency and the progress of emergency support coordination.
• Having all displays on the walls of the OSOCC has advantages over briefing books or individual computer screens. Wall displays are always visible, so there is never an “out of sight, out of mind” risk.
OSOCC Displays (cont‘d)
• All displayed information can be viewed, simultaneously, and at a glance.
• Who should update displays? – It depends on the priority of the information coming into
the OSOCC. – OSOCC staff members should update displays with
urgent information. – Specialists should update displays with routine reports.
Who are we displaying it for?
Effective OSOCC Displays
• Legible from anywhere inside the OSOCC• Summarizes the status of various
functions• Summarizes critical statistics• Sufficient to aid coordination• Available at all times• Organized by function and close to them• Easily updated in a timely manner• Visually appealing and with meaning that
is self-evident
Displays during meetings
• Information displays can enhance coordination meetings
• Ability to point to a location on a map
Who are we working for?
• What language should you disseminate information in?
• How do you translate into local language?
• How do you disseminate to the local community?– Bulletin boards– Radio– Social Media
Information Dissemination 2.0
Group Exercise
• Plan your OSOCC displays– What will you be showing?– How will you organize it?– Who should update each display?
• Put together a dissemination strategy for your team– Towards response organizations– Towards affected population
