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Industry Collaboration Event (ICE)

Roger Hixson, NENA Technical Issues Director

Delaine Arnold, NENA Committee Resource Manager

NENA: The 9-1-1 Association

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ICE Video

Accessible at

http://www.nena.org/?page=NG911_ICE

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What are Industry Collaboration Events?

Industry Collaboration Events (ICE) are

interoperability testing programs developed by

NENA so NG9-1-1 vendors can test their equipment

with each other in an open and collaborative

environment

Every vendor agrees to keep the testing results private

It is not a certification program

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NG9-1-1 ICE Steering Committee Responsible for planning and executing the events

Sets the direction and expectations for an event

What will be tested and how

What information from the event will be released

Scheduling the event

Select Chair and Vice-chair for Planning Committee

Composed from representatives from major stakeholder groups

Forms committees to plan individual ICE events

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ICE Data Gathering and Reporting Committee

Provides an event’s final report:

Lists tests as completed or incomplete

Cannot be used for marketing or advertising

Answers the following questions regarding standards:

Which standards are clear and complete?

Which standards are too loose?

Which standards are too restrictive?

Which standards are missing?

Gathers feedback from participants

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ICE Planning Committees

Formed at least 6 months in advance of an

event

Made up of participating vendors

Determines what will be tested and how

Creates bi-lateral and complex test scenarios

Chair and Vice-Chair within Planning

Committee

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ICE 1: Test Location, Routing and Delivery of NG9-1-1 Calls

Held at Texas A&M University in College Station, TX from Nov

2 to 5 2009

20 NG9-1-1 components tested by 26 engineers from 16

companies

Plan was to test the end to end delivery of NG9-1-1 calls with

location

81 bilateral tests (67% completed)

9 end-to-end tests (22% completed)

21 detailed comments provided to NENA Technical leadership

for review

100% of participants found event useful and would participate

again

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ICE 2: Test NG9-1-1 Transitional Elements

Held at the AT&T Center for Learning in Irving, TX, May 25 to

May 27 2010

19 companies participated

Plan was to test transitional elements such as LNG, LPG and RFAI

64 bilateral tests (86% completed)

54 complex scenarios (11% completed)

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ICE 3: Location Information

Held in Bryan, TX Nov 29 to Dec 3 2010

7 companies participated

6 recording companies also participated

Plan was to test more complex location data,

especially GIS shapes

76 bilateral tests (100% completed)

382 complex tests (67% completed)

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ICE 4: Call Routing Based on LoST Hierarchy

Held at the AT&T Center for Learning in Irving,

TX week of Nov 14 2011

22 companies participated

Plan was to test NG9-1-1 call routing based on

LoST hierarchy

152 bilateral tests (100% completed)

163 complex tests (66% completed)

Most complex ICE event yet

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ICE 5: Accessibility to Emergency Services

Held at Illinois Institute of Technology (IIT) in Wheaton IL,

the week of October 15, 2012

20 organizations participated including member from the

hearing impaired community

Event focused on emergency services and solutions that

directly support access to NG9-1-1 for people with

disabilities (e.g., deaf, hard-of-hearing, speech-impaired,

etc.).

Included audio, text and video tests

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ICE 8: Interoperability with Recording & Logging Components

Held at IIT in Wheaton IL the week of November 4, 2013

20 vendors participated

Focused on testing interfaces for logging of processing

events and recording NG9-1-1 multimedia and call data,

as well as interfaces for retrieving and reproducing both.

Allowed vendors of all NG9-1-1 call processing elements

to test logging, recording and retrieval interfaces while

processing calls from origination to termination with

different media types.

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Upcoming Events

ICE 6 – End to End Test of i3

Architecture

Week of Nov. 9 at IIT

ICE 7 - Supplemental Data

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Trends

Growing participation over all ICE events

Positive feedback form vendor community

ICE management and facilities have

evolved for better testing capabilities

Growing interest in NENA establishing

Certification Programs

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Q and A