industry cluster summary

Industry DefinitionThe architecture and construction industries comprise establishments that are primarily engaged in the construction of buildings or engineering projects (e.g., highways and utility systems). Architectural services involve the application of construction procedures, zoning regulations, building codes, and building materials to the planning and design of residential and commercial buildings, while the construction industry builds the projects. Construction can be divided into three major sectors. The first is the construction of buildings (both residential and nonresidential). The second involves the design and construction of heavy and civil engineering projects such as utility systems, land subdivision, and highways, streets, and bridges. Firms in these first two sectors manage contracts that include responsibility for all aspects of individual projects and are commonly know as general contractors. The third major sector of the construction industry includes establishments in the specialty trades, which are primarily engaged in activities to produce a specific component (e.g. masonry, painting, and electrical work) of a project.

Industry ProfileIn all, the construction industry contains 33 separate sub-sectors engaged in building and design activity. Nationwide, 10.7% of firms fall into architecture and construction, while the sector accounts for 7.0% of employment and 7.4% of wages. The specialty trades make up the largest percentage of employment (61.6%), followed by the construction of buildings (22.8%), heavy and civil engineering construction (12.4%), and architectural services (3.2%). Within the specialty trades, plumbing, heating, and air conditioning contractors make up the largest percentage of employment (18.3%), followed by electrical contractors (18.8%), site preparation (8.1%), and painters (7.9%).

Industry TrendsThe architecture and construction industries contributes to about 7.9 million jobs in the U.S. economy and makes up more than 909,000 establishments with $354 billion in wages. The U.S. Bureau of Labor Statistics projects employment in the construction sector to expand by 1.0% annually between 2006 and 2016 and architectural services to expand 2.3% annually during the same period. Despite the recent downturn, construction is the only aggregate sector in the goods-producing side of the U.S. economy, that includes mining and manufacturing, which is expected to add jobs (over 780,000) between 2006 and 2016.

Local Occupational TrendsThe construction sector accounts for 11.4% of total employment in Greater Phoenix compared to 7.0% nationally. Given the size of this industry sector and the region’s high population growth rate, occupations in construction trades are expected to grow 50.5% in Greater Phoenix between 2004 and 2014. Boilermakers are expected to grow at the fastest rate (80.0%), followed by roofers (71.2%), reinforcing iron and rebar workers (65.9%), tile and marble setters (64.1%), cement masons (63.9%) and structural iron and steel workers (60.1%). Helper occupations in all construction trades, which are considered a gateway into the profession, are forecasted to grow 48.0% between 2004 and 2014. Turnover in the construction sector in Greater Phoenix is greatest among insulation workers, helpers in construction trades, sheet metal workers, tapers, construction equipment operators, and drywall installers.

Architecture & Construction

About the Maricopa County Community College District (MCCCD)The Maricopa Community Colleges comprise 10 colleges, 2 skill centers and numerous education centers dedicated to educational excellence, meeting the needs of businesses and the citizens of Maricopa County. Each college is individually accredited, yet part of a larger system — the Maricopa County Community College District. There are approximately 1,000 occupational programs (Associate of Applied Science degrees – AAS and certificates - CERT), 50 academic programs, and 10,593 courses available for offering. For specific information on your program of interest, please visit http://www.maricopa.edu/academic/curric/. In addition to the following occupational program list, academic programs related to this industry cluster may be found at this website.

The following programs are those currently available for offering within the 10 community colleges and two skill centers of the Maricopa Community Colleges district. Programs are grouped into broad occupational areas as requested by the colleges, then analyzed by the Center for Workforce Development for inclusion in the Construction & Architecture industry cluster. For specific program information, contact the college(s) listed as participating institutions.

College/Skill Center

Program

Estrella Mountain Building Inspection, Power Plant Technology

GateWay

Air Conditioning/Refrigeration/Facilities, Bricklaying, Carpentry, Construction Management, Construction Trades: Millwright, Construction Trades: Painting, Construction Trades: Sheet Metal, Electricity, Heat and Frost Insulation, Heavy Equipment Operations, Home Improvement Retail Operations: Flooring, Home Improvement Retail Operations: Kitchen, Home Improvement Retail Operations: Millworks, Ironworking, Mechanical Trades: Heating, Ventilating and Air Conditioning, Mechanical Trades: Plumbing, Mechanical Trades: Sheet Metal, Millwright, Painting, Pipefitter-Refrigeration, Plumbing, Power Plant Technology, Residential and Light Commercial Air Conditioning, Roofing, Sheet Metal, Steamfitting

Glendale Power Plant Technology

Maricopa Skill Center

Construction Trades with Introduction to HVAC, Construction Trades Worker I, Construction Trades Worker II, Maintenance Carpentry Worker, Maintenance Electrician Worker, Maintenance Electrician Worker with Introduction to HVAC, Maintenance Plumbing Worker

Mesa

Architectural CADD Level III, Architectural Detailing CADD Level III, Architecture, Building Inspection, Construction, Construction Drafting CADD Level III, Construction Drafting I, Construction Drafting II, Construction Drafting III, Plan Review, Pre-Contractor Licensing, Residential Drafting CADD Level II, Surveying and Civil Drafting CADD Level II

PhoenixArchitectural Drafting, Building Safety and Construction Technology, Civil Engineering Technology, Construction Management

Rio Salado

Workforce Development: Carpentry Level I, Workforce Development: Carpentry Level II, Workforce Development: Furniture Construction/Refinishing Level I, Workforce Development: Furniture Construction/Refinishing Level II

Scottsdale Architectural Technology, Building Safety Technology

2008-2009 Sources: U.S. Bureau of Labor Statistics, Arizona Department of Commerce, Minnesota IMPLAN Group, States’ Career Clusters Initiative (SCCI), and the Maricopa Community Colleges Center for Curriculum Transfer and Articulation.

For more information about the Maricopa Community Colleges, please visit:

http://www.maricopa.edu

Industry DefinitionBioscience is any of the branches of natural science dealing with the structure and behavior of living organisms. The bioscience industry cluster is comprised of five major segments: agriculture; drugs and pharmaceuticals; medical devices and instruments; hospitals and laboratories; and research and testing.

The twenty-first century has been dubbed the “century of biology,” and in the decades ahead, breakthroughs in our understanding of nature promise both advances in human health and economic growth for regions, states, and nations prepared to foster innovation. With the discovery of the structure of DNA — the human genome — science is poised to be the great engine of our time. Arizona’s investments in the biosciences and biotechnology offer the potential for the state to play a leading role in the worldwide effort to advance health care, and to improve the quality of life for all Arizonans through economic development focused on human health.

Industry ProfileThe biosciences industry contains 24 separate sub-sectors engaged in manufacturing, services, and research and development. Nationwide, only 0.7% of firms fall into the biosciences, but these firms account for 1.5% of employment and 2.5% of wages. The research and development sub-sector makes up the largest percentage of bioscience employment (32.7%), and includes both for-profit and not-for-profit research in fields such as agriculture, electronics, biology, chemistry, health, and medicine. Pharmaceutical manufacturing is the second largest bioscience sub-sector by employment (13.8%), followed by non-medical testing laboratories (8.9%), medical laboratories (8.6%), surgical and medical instrument manufacturing (6.6%), and surgical appliance and supplies manufacturing (5.4%).

Industry TrendsBioscience contributes 1.6 million jobs to the U.S. economy and makes up 60,000 establishments with $120 billion in wages. Within the industry, employment in non-medical testing labs (which is a component of the larger architectural and engineering services industry) is expected to grow 2.3% annually between 2006 and 2016. This is followed by medical and diagnostic labs (2.2%), and scientific research and development (0.9%). On the manufacturing side, employment in pharmaceutical and medicine manufacturing is expected to increase 2.2% annually during the same period, and medical equipment and supplies manufacturing is expected to increase 0.1% annually. Indeed, within manufacturing the biosciences are one of the few bright spots in a sector that is expected to shed over 1.5 million jobs nationwide between 2006 and 2016.

Numerous factors are influencing the growth of the biosciences sector both in the U.S. and abroad. These include a rapidly aging population base in industrialized nations who will require growing levels of healthcare, aggressive investment in biosciences research from both the public and private sectors, growing dependence on genetically-engineered agricultural products, homeland security efforts to develop and stockpile vaccines to combat bioterrorism attacks, growing emphasis on the development of biofuels as a substitute for petroleum, and the continued evolution of faster and more sophisticated information technologies to aid in biosciences research and development.

Bioscience

Local Occupational TrendsLike the nation as a whole the biosciences sector in Greater Phoenix accounts for only a small percentage of firms and employment, but has in recent years been the recipient of significant regional investment. This includes the establishment of the International Genomics Consortium and Translational Genomics Research Institute, the University of Arizona College of Medicine in Downtown Phoenix, and the Biodesign Institute at Arizona State University. Medtronic Microelectronics, Medegen Holdings, and Barrow Neurological Institute are major regional employers. Like the national trend, occupations in the biosciences are expected to grow at high rates in Greater Phoenix in the coming years. Demand for biomedical engineers in the region, for example, is projected to grow 54.4% between 2004 and 2014, followed by other biosciences related occupations such as medical scientists (52.5%), chemical engineers (37.2%), environmental engineers (34.0%), and life scientists (25.7%). Technician level occupations in the biosciences are also expected to grow at double-digit rates in Greater Phoenix in the years to come. This includes environmental engineering technicians (40.5%), biological technicians (27.7%), chemical technicians (24.6%), and electrical and electronic engineering technicians (13.6%). Employment in these occupations are often considered gateways to higher paying jobs in the biosciences once training has been acquired. Turnover in the biosciences sector in Greater Phoenix is low.


The following programs are those currently available for offering within the 10 community colleges and two skill centers of the Maricopa Community Colleges district. Programs are grouped into broad occupational areas as requested by the colleges, then analyzed by the Center for Workforce Development for inclusion in the Bioscience industry cluster. For specific program information, contact the college(s) listed as participating institutions.


Program

Chandler-Gilbert Biomedical Research TechnologyGateWay Clinical Research AssociateGlendale Biotechnology and Molecular Biosciences

Mesa

Agribusiness, Biotechnology, Landscape Aide, Landscape Specialist, Pest Management Aide, Ranch and Livestock Management Aide, Ranch and Livestock Management Specialist, Urban Horticulture, Veterinary Technology/Animal Health

Phoenix Clinical Laboratory Sciences, Geospatial Technology: Environmental Sciences, Histologic Technology

Rio Salado Workforce Development: Horticulture Level I, Workforce Development: Horticulture Level II

Scottsdale Equine Science




Industry DefinitionBusiness services is a broad term encompassing an array of industries serving the needs of corporations, consumers, and citizens. It includes six major sectors:

Finance (banking, securities, and insurance)• Professional services (legal, accounting, engineering, and • advertising)Management of companies• Administrative support (human resources, travel • arrangement, maintenance, and waste management)Hospitality and tourism• Government and public administration•

Operations in business services can include corporate headquarters, front and back office operations, and customer contact and data centers. Job types run the gamut of service-related occupations, but are generally focused on occupations with wages higher than the regional average. These occupations can often require specialized training, certification, or licensing in areas such as finance, securities, accountancy, information technology, and healthcare.

Industry ProfileNationwide, 31.6% of firms fall into business services, while the sector accounts for 37.7% of employment and 32.9% of wages. Hospitality and tourism make up the largest percentage of employment (27.7%), followed by administrative support (19.5%), professional services (17.4%), finance (14.1%), and local government (9.3%).

Industry TrendsNationwide, employment in most business services sectors will increase between 2006 and 2016. Professional employer organizations are expected to lead this growth as companies look to control costs, reduce risks, and provide more integrated services by contracting out their management, administrative, and technical services requirements. Subsectors leading this growth include professional services (2.6% average annual growth), administrative support (1.9%, finance (1.4%), management of companies (1.4%), accommodation and food services (1.1%), state and local government (0.7%), and federal government (-0.4%).

Local Occupational TrendsThe business services sector has seen strong growth in the Greater Phoenix region in recent years. For example, between 2001 and 2006 total employment in finance has increased 17.1% in Greater Phoenix compared to 6.5% nationally, while professional services increased 16.6% in the region compared to 7.5% nationally. Occupations in business services in Greater Phoenix anticipating the greatest employment growth between 2004 and 2014 include network systems and data communications analysts (59.3%), bill and account collectors (45.5%), shipping, receiving, and traffic clerks (37.4%), payroll and timekeeping clerks (36.5%), interior designers (35.3%), public relations specialists (35.3%), and human resources assistants (35.1%).


The following programs are those currently available for offering within the 10 community colleges and two skill centers of the Maricopa Community Colleges district. Programs are grouped into broad occupational areas as requested by the colleges, then analyzed by the Center for Workforce Development for inclusion in the Business Services industry cluster. For specific program information, contact the college(s) listed as participating institutions.

Business Services


Program

Chandler-GilbertGeneral Business, Music Business, Organizational Leadership, Organizational Management, Retail Management

Estrella Mountain

Baking and Pastry, Banking and Finance, Basic Culinary Studies, Culinary Studies, Customer Service Management, Data Entry Clerk, General Office Secretary, Hospitality/Hotel Management, Organizational Leadership, Organizational Management, Receptionist, Retail Management, Small Business Management

GateWay

Accounting, Administrative Technology, Business Technology Specialist, General Business, Import/Export Trade, International Business, Music Business, Office Technology, Organizational Leadership, Organizational Management, Quality Customer Service, Quality Process Leadership, Retail Management, Supply Chain and Operations Management

Glendale

Administrative Office Coordinator, General Business, General Office Secretary, Middle Management, Music Business, Office Coordinator, Paraprofessional Accounting, Public Relations, Real Estate, Retail Management, Small Business Entrepreneurship, Supervision


Accounting Associate, Accounting Clerk, Accounts Payable Clerk, Accounts Receivable / Payable Clerk, Administrative Assistant, Administrative Clerk, Baker, Call Center Operator, Cook, Customer Service Specialist, Data Entry Operator, Information Processor Specialist, Legal Administrative Assistant, Payroll Clerk, Reservations & Hospitality Representative, Small Business Accounting, Travel & Tourism Specialist

Mesa

Business, Certified Residential Appraiser, Culinary Studies, Home Inspection, International Trade, Licensed Real Estate Appraiser, Management, Marketing, Music Business, Organizational Leadership, Organizational Management, Project Management, Public Relations, Real Estate, Retail Management, Retail Sales Manager, Residential Appraisal Trainee, Salesmanship, Small Business, Technology Support Analyst Level I, Technology Support Analyst Level II

Paradise Valley

Accounting – Specialized Para-Professional, Administrative Office Professional, Computer Software Applications, Customer Service / Information Professional, General Business, Import/Export Trade, International Business, Microcomputer Accounting, Middle Management, Music Business, Organizational Leadership, Organizational Management, Retail Management

Phoenix

Accounting, Banking and Finance, Commercial Baking, Commercial Food Preparation, Computer Applications, Credit Union Management, Culinary Studies, General Business, Food Service Administration, Human Resources Management, Legal Secretarial, Management, Management I, Management II, Marketing, Marketing I, Marketing II, Medical Office Support, Medical Office Support: Basic Clerical, Medical Office Support: Basic Transcription, Microcomputer Accounting, Music Business, Office Support, Office Support I, Office Support II, Paralegal Studies, Professional Food and Beverage Service, Real Estate, Real Estate: Prelicense, Retail Management


Program

Rio Salado

Airline Operations, Airline Operations: Ground Operations, Airline Operations: Initial Flight Attendant, Airline Operations: Passenger Services, Airline Operations: Reservations, Airline Operations: Reservations and Ticketing Operations, Airline Operations: Vacations, Automobile Insurance: Customer Service, Automobile Policy: Customer Service, Broadband Telecommunications, Broadband Telecommunications: Account Services, Credit Counseling: Customer Service, Human Services - Assistance: Customer Service, Human Services-Long Term Care: Customer Service, Human Services-Specialist: Customer Service, Insurance Claims and Losses: Customer Service, Insurance-Customer Service, Motor Vehicle: Customer Service, Organizational Leadership, Organizational Management, Pharmacy Benefits Management: Customer Service, Public Administration, Public Administration: Legal Services, Quality Process Leadership, Retail Management, Travel Agency: Customer Service, Utilities Customer Service, Workforce Development: Culinary Arts

Scottsdale

Advanced Professional Culinary Arts, Bookkeeping, Business, Business (Fastrack), Culinary Arts, Culinary Fundamentals, Hospitality and Tourism/Golf Management, Hospitality and Tourism/Hotel Management, Hospitality and Tourism/Restaurant Management, Hospitality and Tourism/Spa and Wellness Center Management, Hospitality and Tourism/Tourism Development and Management, Management, Marketing, Music Business, Office Automation Systems, Office Fundamentals, Retail Management, Retail Management and Marketing, Small Business Management, Tribal Development, Word Processing

South Mountain

Business Management, Office Automation Systems, Pharmacy: Customer Service, Music Business, Retail Management, Small Business Entrepreneurship, Supervision and Management I, Supervision and Management II




Industry DefinitionThe educational services industry is comprised of establishments providing instruction and training in a wide variety of subjects. Instruction is provided by specialized establishments such as schools, colleges, universities, and training centers. Ownership and operation may be public, or private for profit or not for profit. Establishments include elementary and secondary schools, colleges (including junior and community colleges), universities, professional schools, business schools, computer and management training, technical and trade schools, fine art, sports, and language schools, as well as educational support services such as consulting, guidance counseling, and testing services.

Industry ProfileIn all, educational services contain 17 separate sub-sectors engaged in instruction and training. Nationwide, 1.0% of firms fall into the educational services industry, while the sector accounts for 2.0% of employment and 1.7% of wages. Colleges and universities make up the largest percentage of employment in educational services (46.7%), followed by elementary and secondary schools (27.5%). Technical and trade schools account for 4.7% of industry employment, while junior (community) colleges make up 2.0%.

Industry TrendsEducational services contribute to about 2.2 million jobs in the U.S. economy and make up more than 81,000 establishments with $83 billion in wages. The U.S. Bureau of Labor Statistics projects industry employment to expand by 1.9% annually between 2006 and 2016. This makes educational services the third fastest growing aggregate sector in the economy behind health care and professional and business services, and expanding at nearly twice the national rate. Within the sector employment in other educational services, which includes computer training, technical and trade schools, academic tutoring services, and educational testing services, is projected to grow 2.8%

annually from 2006 to 2016. Colleges, universities, and professional schools, and elementary and secondary schools are expected to grow at 1.7% annually. Factors influencing growth in education include a rise in continuing education enrollment as more adults enhance or update skills, the children of the baby boom generation reaching college age, and the adaptation of the education system to the requirements of Federal education standards and legislation. The sector also faces high rates of turnover as a large portion of its workforce is set to retire.

Local Occupational TrendsGiven its high population growth rate and large percentage of school-age children, occupations in educational services are expected to grow 48.1% in the Greater Phoenix region between 2004 and 2014. Occupations in special education (at all K-12 levels) are expected to grow at the fastest rates, increasing 44-64% between 2004 and 2014. This is followed by kindergarten teachers (53.7%), elementary (51.5%), postsecondary (48.5%), secondary (48.1%) teachers. Teacher assistant, which is often considered a gateway occupation into the teaching profession, is forecasted to grow 46.1% between 2004 and 2014. Turnover in the educational services sector in Greater Phoenix is greatest among kindergarten, preschool, self-enrichment, adult literacy, criminal justice, and special education teachers.

Education


The following programs are those currently available for offering within the 10 community colleges and two skill centers of the Maricopa Community Colleges district. Programs are grouped into broad occupational areas as requested by the colleges, then analyzed by the Center for Workforce Development for inclusion in the Education industry cluster. For specific program information, contact the college(s) listed as participating institutions.


Program

Chandler-Gilbert Elementary EducationEstrella Mountain Elementary Education, Teacher Assisting

GateWay Elementary Education, Teacher Assisting

GlendaleEarly Childhood Administration and Management, Early Childhood Education, Elementary Education, Parent Education

Mesa

Bilingual Endorsement, Early Care and Education, Early Care Specialist, Early Childhood Administration and Management, Elementary Education, ESL Endorsement, Instructional Assistance, Library Information Technology, Library Information Technology: Advanced, Library Information Technology: Basic, Library Information Technology: Practitioners, Library Information Technology: School Library Media Center, Parent Education, Reading Specialist Endorsement

Paradise Valley Early Childhood Education, Elementary Education

Phoenix

Bilingual Endorsement, Curriculum for Young Children, Early Childhood Classroom Management, Early Childhood Education and Administration, Elementary Education, ESL Endorsement, Instructional Assistance

Rio SaladoEarly Childhood Administration and Management, Early Childhood Education, Elementary Education, Parent Education

Scottsdale Early Childhood Development, Infant/Toddler Development, Elementary Education, Parent Education

South MountainEarly Childhood Administration and Management, Early Childhood Development, Early Childhood Development: Montessori, Elementary Education




Industry DefinitionThe health care sector provides medical and social assistance to individuals. The sector includes both health care and social assistance as it is sometimes difficult to distinguish between the boundaries of these two activities. Firms in the health care sector develop, market, and/or distribute health-related products or provide health care services, such as hospitals, nursing homes, HMOs, medical laboratories, and community services.

Industry ProfileHealth Services is a major industry group within the Services industry division. The Health Services industry group further contains 18 separate (minor) industry groups. Nationwide, 8.4% of firms fall into health services, while the sector accounts for 13.0% of employment and 12.1% of wages. Offices of physicians make up the largest percentage of employment (14.6%), followed by offices of dentists (5.3%), offices of other health practitioners such as chiropractors, optometrists, mental health practitioners and physical therapists (3.9%), outpatient care centers (3.4%), and medical and diagnostic labs (1.4%).

Industry TrendsHealth care services is one of the largest industry sectors in the U.S. employing approximately 14.7 million people in over 700,000 establishments with $577 billion in wages. Employment in the sector has grown 13.4% between 2001 and 2006, while employment in the nation as a whole has increased only 3.1% during the same period. Indeed, half of the 30 occupations identified by the Bureau of Labor Statistics as being the fastest growing between 2006 and 2016 are in the health services sector and include home health aids, medical assistants, pharmacy technicians, and physical therapists. Advances in technology and greater emphasis on cost-effectiveness have led to changes in the structure, organization, and delivery of health care services. Traditionally, hospitals were the primary providers of acute care, but advances in technology, along with cost controls, have shifted much care from inpatient settings to ambulatory or community-based settings, nursing facilities, and home health care settings. As evidence of this trend, health services businesses that provide home health care and residential care facilities show the largest projected growth rate as compared to other minor industry sectors.

Local Occupational TrendsEmployment demand in the health services sector is expected to increase due to favorable demographic trends observed both nationally and in the Greater Phoenix region. These include an aging population driven by a large cohort of Baby Boomers approaching retirement age. In addition, technological advances and innovative practices within government and industry to cut costs and improve the delivery of health care services will continue to require significant demand for highly skilled health care workers into the near future. In the Greater Phoenix region, occupations in health services anticipating the greatest employment growth between 2004 and 2014 include psychiatric technicians and aides (73.2% and 67.8%, respectively), pharmacy technicians and pharmacists (65.4% and 60.9%), medical and physician assistants (58.8% and 57.0%), physical therapists assistants (56.9%), and diagnostic medical sonographers (55.7%). Employment for registered nurses, which is the single largest health services occupation in the Greater Phoenix region, is expected to grow 48.5% between 2004 and 2014. Turnover rates in health services is higher for less skilled support occupations, such as nursing aides, orderlies, and attendants, although many of these occupations are considered gateway jobs leading participants to higher-skilled positions once the appropriate education and training is obtained. In Greater Phoenix, turnover in the health services sector is highest among veterinary assistants, massage therapists, dental assistants, medical transcriptionists, medical equipment preparers, and pharmacy aides. High turnover is typical for these occupations, resulting in a correspondingly high demand rate. This demand rate is expected to increase in the coming years and account for a significant portion of employment demand as workers cycle through existing jobs and upgrade skills to higher paying positions.

Health Services

About the Maricopa County Community College District (MCCCD)The Maricopa Community Colleges comprise 10 colleges, 2 skill centers and numerous education centers dedicated to educational excellence, meeting the needs of businesses and the citizens of Maricopa County. Each college is individually accredited, yet part of a larger system — the Maricopa County Community College District. There are approximately 1,000 occupational programs (Associate of Applied Science degrees – AAS and certificates - CERT), 50 academic programs, and 10,593 courses available for offering. For specific information on your program of interest, please visit http://www.maricopa.edu/academic/curric/.

The following programs are those currently available for offering within the 10 community colleges and two skill centers of the Maricopa Community Colleges district. Programs are grouped into broad occupational areas as requested by the colleges, then analyzed by the Center for Workforce Development for inclusion in the Health Services industry cluster. For specific program information, contact the college(s) listed as participating institutions.

College/Skill

Center

Program

Chandler-Gilbert

Developmental Disabilities Specialist, Dietetic Technology, Nurse Assisting, Nursing, Practical Nursing, Strength and Conditioning Personal Trainer, Strength, Nutrition and Personal Training, Therapeutic Massage

Estrella Mountain

Nurse Assisting, Nursing, Practical Nursing, Speech Language Pathology Assistant, Strength and Conditioning Personal Trainer, Strength, Nutrition and Personal Training

GateWay

Clinical Research Coordinating, Computed Tomography, Diagnostic Medical Ultrasound, Electroneurodiagnostics, Fast Track Practical Nursing, Health Services Management, Health Unit Coordinating, Hospital Central Service Technology, Magnetic Resonance Imaging, Medical Radiography, Medical Transcription, Medical Transcription Level 1, Nuclear Medicine Technology, Nurse Assisting, Nursing, Perioperative Nursing, Physical Therapist Assisting, Practical Nursing, Radiation Therapy, Respiratory Care, Strength and Conditioning Personal Trainer, Strength, Nutrition and Personal Training, Surgical Technologist First Assisting, Surgical Technology

Glendale

Adolescent Development, Adult Development and Aging, Advanced Behavioral Health Sciences, Advanced Emergency Medical Technology (Paramedic), Basic Behavioral Health, Basic Emergency Medical Technology, Child and Family Organizations Management and Administration, Developmental Disabilities Specialist, Family Life Education, Group Fitness Instructor, Human Services, Nurse Assisting, Nursing, Nutrition for Fitness and Wellness, Personal Trainer, Practical Nursing, Strength and Conditioning Personal Trainer, Strength, Nutrition and Personal Training


Medical Administrative Assistant, Medical Assistant Front & Back Office, Medical Biller/Coder, Practical Nursing

College/Skill

Center

Program

Mesa

Adolescent Development, Adult Development and Aging, Basic Emergency Medical Technology, Child and Family Organizations Management and Administration, Community Health Advocate- Diabetes, Dental Hygiene, Direct Care Practice, Family Life Education, Group Fitness Instructor, Intermediate Emergency Medical Technology, Mortuary Science, Nurse Assisting, Nursing, Nutrition for Fitness and Wellness, Paramedicine, Personal Trainer, Practical Nursing, Recreation Management, Strength and Conditioning Personal Trainer, Strength, Nutrition and Personal Training

Paradise Valley

Advanced Emergency Medical Technology (Paramedic), Basic Emergency Medical Technology, Dietetic Technology, Nurse Assisting, Nursing, Practical Nursing, Strength and Conditioning Personal Trainer, Strength, Nutrition and Personal Training, Teaching, Healing, Meditation & Stress Management

Phoenix

Adolescent Studies, Advanced Emergency Medical Technology (Paramedic), Basic Emergency Medical Technology, Community Emergency Response Team (CERT): Level I, Deaf Studies, Dental Assisting, Dental Hygiene, Dental Office Management, Donor Phlebotomy, Emergency Communications and Deployment, Family Development, Family Support, Gerontology, Gerontology: Aging Services Management, Gerontology: Eldercare, Gerontology: Foundations, Gerontology: Generalist, Gerontology: Program Development, Health Information, Health Information Technology, Intermediate Emergency Medical Technology, Interpreter Preparation, Laboratory Assisting, Medical Assisting, Medical Billing and Coding: Physician-Based, Medical Coding: Hospital-Based, Medical Front Office, Nurse Assisting, Nursing, Patient Care Technician, Phlebotomy, Practical Nursing, Recreation Management, Secondary Basic Emergency Medical Technology, Therapeutic Massage

Rio Salado

Adolescent Development, Adult Development and Aging, Chemical Dependency, Chemical Dependency Level I, Chemical Dependency Level II, Child and Family Organizations Management and Administration, Clinical Dental Assisting, Dental Hygiene, Family Life Education, Nurse Assisting, Nursing, Practical Nursing, Professional Addictions Counseling, Workforce Development and Community Re-Entry

Scottsdale

Advanced Emergency Medical Technology (Paramedic), Basic Emergency Medical Technology, Community Health Advocate- Diabetes, Family Life Education, Nurse Assisting, Nursing, Practical Nursing, Recreation Management, Strength and Conditioning Personal Trainer, Strength, Nutrition and Personal Training, Yoga Instruction

South Mountain

Advanced Behavioral Health Sciences, Advanced Nursing, Basic Behavioral Health, Recovery, Strength and Conditioning Personal Trainer, Strength, Nutrition and Personal Training

SouthWest Skill Center

Medical Assistant Back Office, Medical Assistant Front Office, Medical Assistant Front/Back Office, Medical Billing & Coding, Nurse Assistant Program, Phlebotomy, Practical Nurse Program




Industry DefinitionThe information technology (IT) services industry is comprised of firms engaged in providing telecommunications, software publishing, computer programming, and computer systems design services. The industry also includes firms engaged in information dissemination and entertainment, such as publishing, motion picture, broadcasting, and sound recording. Readers interested in the production of high-tech equipment employed in IT should refer to the manufacturing industry profile, as the occupations, skills, and processes necessary for high-tech production are transferable to many operations in the manufacturing sector.

Industry ProfileIn all, IT services contain nine separate sub-sectors engaged in computer programming, publishing, telecommunications services, and entertainment. Nationwide, 5.0% of firms fall into the IT services sector, and account for 5.5% of employment and 7.6% of wages. Within IT services, arts, entertainment, and recreation account for the largest share of employment (30.8%), followed by computer systems design services (20.6%), telecommunications (15.7%), and publishing industries (14.5%).

Industry TrendsIT services has been a major driver in the U.S. economy for over two decades. In all, the sector employed 6.4 million workers nationally in 2006, with individual sub-sectors accounting for a substantial portion of services providing employment. Despite its large size and importance, IT employment nationwide has decreased 6.6% between 2001 and 2006, due largely to strong overseas competition and fallout from the burst of the well-known dot.com bubble earlier in the decade. Employment in the sector is expected to grow in the coming years, however, due to increased demand for the design, construction, and integration of networks and web sites that include sophisticated security services, compatibility with mobile technologies, and the ability to process and analyze large amounts of data. U.S. Bureau of Labor Statistics projects strong growth in IT-related industries between 2006 and 2016. These include computer systems design (3.3% average annual increase in employment between 2006 and 2016), software publishers (2.8% increase), and telecommunications (0.5% increase). Of the 30 occupations identified by the U.S. Bureau of Labor Statistics as being the fastest growing between 2006 and 2016, five are in the IT sector. This includes the fastest growing occupation - network systems and data communications analysts. Although these projections are optimistic, uncertainty in IT remains due to tight industry profit

margins, the continued development of productivity-enhancing technologies, cost pressures, fierce international competition for jobs, and the transient nature of the sector that makes jobs easily transferable to markets anywhere around the world.

Local Occupational TrendsWith high exposure to the sector, IT employment in Greater Phoenix was harder hit by the tech meltdown that the U.S. average (down 4.6% between 2001 and 2006), but suffered less than many comparable metros around the nation. Like the U.S. as a whole, demand for IT services occupations in Greater Phoenix are expected to increase in the coming years. Between 2004 and 2014, employment in Greater Phoenix is projected to grow for occupations such as network systems and data communications analysts (59.3% growth between 2004 and 2014), computer software engineers, applications (44.8%), and network and computer systems administrators (44.7%). The average wage in the IT services sector in Greater Phoenix was $50,570 in 2006.


The following programs are those currently available for offering within the 10 community colleges and two skill centers of the Maricopa Community Colleges district. Programs are grouped into broad occupational areas as requested by the colleges, then analyzed by the Center for Workforce Development for inclusion in the Information Technology industry cluster. For specific program information, contact the college(s) listed as participating institutions.

Information Technology

College/Skill

CenterProgram

Chandler-Gilbert

Computer Hardware and Desktop Support, Information Technology, Linux Associate, Linux Professional, Media Arts: Computer Art/Illustration, Media Arts: Digital Imaging, Microcomputer Applications: Office Specialist/Core Level, Microcomputer Applications: Office Specialist/Expert Level, Microcomputer Business Applications, Microsoft Database Administration, Microsoft Product Specialist, Networking Administration: Cisco, Networking Technology: Cisco, Oracle Database Operations, Programming and System Analysis

Estrella Mountain

Computer Applications Technology, Computer Hardware and Desktop Support, Desktop Publishing, Information Security, Information Security Administration, Information Security Technology, Information Security Wireless Networks, Linux Associate, Linux Networking Administration, Linux Professional, Microsoft Desktop Support Technology, Microsoft Networking Technology, Microsoft Product Specialist, Microsoft Systems Administration, Microsoft Systems Engineer, Networking Administration: Cisco, Networking Technology: Cisco, Oracle Database Administration, Programming and System Analysis, Web Developer

GateWay

Computer Hardware and Desktop Support, Education Technology, Game Technology, Information Security, Information Security Administration, Information Security Technology, Information Security Wireless Networks, Linux Associate, Linux Networking Administration, Linux Professional, Microsoft Applications Development, Microsoft Desktop Support Technology, Microsoft Networking Technology, Microsoft Product Specialist, Microsoft Systems Administration, Microsoft Systems Engineer, Networking Administration: Cisco, Networking Technology: Cisco, Programming and System Analysis, Realtime Reporting Scoping, Realtime Reporting-Advanced Placement Broadcast Captioning, Realtime Reporting-Advanced Placement CART, Realtime Reporting-Broadcast Captioning, Realtime Reporting-CART, Realtime Reporting-Judicial, Web Design, Web Developer

Glendale

Animation: Drawing for Animation, Animation: Advanced Imaging and Animation, Animation: Imaging and Design Foundation, Audio Production Technologies, Computer Information Systems, Graphic Design, Help Desk Specialist, Home Furnishings and Materials, Information Security, Information Security Administration, Information Security Technology, Information Security Wireless Networks, Journalism, Linux Associate, Linux Networking Administration, Linux Professional, Microcomputer Applications, Microcomputer Business Applications, Microcomputer Servicing, Microsoft Desktop Support Technology, Microsoft Networking Technology, Microsoft Product Specialist, Microsoft Systems Administration, Microsoft Systems Engineer, Multimedia, Network Maintenance, Networking Administration: Cisco, Networking Technology: Cisco, Programming and System Analysis, Video Production Technology, Web Design, Web Developer, Web Publishing Design: Design and Authoring, Web Publishing Design: Foundation

Maricopa Skill Center Computer Support Specialist

Mesa

Advanced Web Designer, Alteration Specialist, Audio Production Technologies, Computer Applications: Microsoft Office Specialist/Advanced, Computer Applications: Microsoft Office Specialist/Basic, Computer Hardware and Desktop Support, Computer Information Systems, Computer Programming, Costume Design and Production, Digital Arts, Digital Arts: Digital Illustration, Digital Arts: Digital Photography, Digital Arts: Graphic Design, Digital Arts: Web Design, Fashion Merchandising & Design, Game Technology, Geographic Information Systems,

College/Skill

CenterProgram

Mesa (cont.)

Geospatial Technologies, Home Furnishings and Materials, Image Consultant, Information Assurance, Interior Design, Interior Design: Advanced, Journalism, Linux Associate, Linux Networking Administration, Linux Professional, Microsoft Applications Development, Microsoft Desktop Support Technology, Multimedia Technology, Network Administration: CISCO Network Associate, Network Administration: CISCO Network Professional, Network Administration: Microsoft Windows, Network Administration: Microsoft Windows NT, Network Administration: Novell, Network Administration: UNIX-Solaris, Network Security, Networking System Administration, Programming and System Analysis, Web Designer, Web Developer, Web Server Administrator, Web Technology

Paradise Valley

Audio Production Technologies, Computer Information Systems, Computer Networking Technology, Computer Systems Maintenance, Journalism, Linux Professional, Media Arts: Computer Art/Illustration, Microsoft Applications Development, Microsoft Desktop Support Technology, Microsoft Networking Technology, Microsoft Product Specialist, Microsoft Systems Administration, Microsoft Systems Engineer, Programming and System Analysis, Web Design, Web Developer

Phoenix

Advanced Interior Design, Apparel Construction, Audio Production Technologies, Computer Graphic Design, Computer Hardware and Desktop Support, Computer Information Systems, Costuming, Digital Photography, Fashion Design, Fashion Design Level I, Fashion Design Level II, Fashion Illustration Level I, Fashion Illustration Level II, Fashion Illustration Level III, Fashion Merchandising, Home Furnishings and Materials, Interior Design, Journalism, Kitchen and Bath Design, Media Arts: Computer Art/Illustration, Media Arts: Desktop Publishing, Media Arts: Digital Animation, Media Arts: Digital Imaging, Media Arts: Web Design, Pattern Design Level I, Pattern Design Level II, Programming and System Analysis, Web Developer

Rio Salado

Advanced Computer Usage and Applications, Broadband Telecommunications: Field Operations, Computer Technology, Computer Usage and Applications, eLearning Design Specialist, Network Professional, Networking, Programming, Technology Troubleshooting and A+ Preparation, Web Design, Workforce Development: Graphic Arts Level I, Workforce Development: Graphic Arts Level II

Scottsdale

Audio Production Technologies, Broadcast Production, Computer Hardware and Desktop Support, Computer Hardware and Network Support, Computer Information Systems, Dance Technology, Database Development, Editing, Film Analysis and Criticism, Film Production, Graphic Design, Interior Design, Interior Design: Professional Level, Journalism, Microsoft Applications Development, Microsoft Desktop Support Technology, Microsoft Networking Technology, Microsoft Product Specialist, Microsoft Systems Administration, Microsoft Systems Engineer, Motion Picture/Television Production, Network Administration, Personal Computer Applications, Programming and System Analysis, Screenwriting, Software Development, Web Design, Web Development

South Mountain

Computer Information Systems, Information Technology Support, Information Technology: Cisco Networking Professional, Information Technology: Computer Applications Specialist, Information Technology: Network Security, Information Technology: Network Server, Information Technology: Programming and Systems Analysis, Information Technology: Web and Graphic Design, Journalism, Networking Administration: Cisco, Programming and System Analysis




Industry DefinitionManufacturing can be defined as the use of tools and labor to make things for use or sale. The term may refer to a range of human activity, from handicraft to high tech, but is most commonly applied to industrial production in which raw materials are transformed into finished goods on a large scale. Whether it is clothing, cell phones, computers or automobiles, CDs and DVDs, food and drink, athletic gear, medicine or cosmetics, virtually everything we use on a daily basis is manufactured.

The manufacturing sector in Greater Phoenix can be divided into three major sub-categories:

High-Tech Manufacturing: The manufacture of high-tec • equipment such as computers, semiconductors, electronic instruments, and communications equipment. Aerospace: The manufacture of aircraft, aircraft engines, • rockets, missiles, space vehicles, and navigation equipment for both the military and civilian markets.Other Manufacturing: All other manufacturing areas, • including food and metals processing, clothing, chemicals, furniture, machinery, electrical, and transportation equipment manufacturing. Although the products of these industry sectors might not necessarily be high-tech in nature, they can nevertheless be manufactured using high-tech methods and processes.

Industry ProfileNationwide, 4.3% of firms fall into the manufacturing sector, but account for 12.5% of employment and 15.2% of wages. Within the 86 major subcategories of the manufacturing sector, motor vehicle parts manufacturing accounts for the largest share of employment (4.6%), followed by plastics product manufacturing (4.5%), printing (4.5%), animal processing (3.6%), aerospace manufacturing (3.3%), and semiconductor manufacturing (3.2%).

Industry TrendsManufacturing is the third largest major industry sector in the U.S. (behind retail trade and healthcare), and contributes 14.1 million jobs to the economy. Nationwide, manufacturing is projected to loose 1.5 million jobs between 2006 and 2016,

which in percentage terms translates into an average decline in employment of 1.1% annually. Labor saving techniques and productivity improvements in the manufacturing sector have historically played a prominent role in this decline. The bright spot, however, appear in sectors such as pharmaceutical and medicine manufacturing (which is expected to grow 2.2% annually between 2006 and 2016), aerospace product and part manufacturing (0.5% average annual increase), and medical equipment manufacturing (0.1% average annual increase).

Local Occupational TrendsDespite national trends that forecast a decline in employment, demand for manufacturing occupations in Greater Phoenix is expected to increase in the coming years. Between 2004 and 2014, employment in production occupations is forecasted to grow 15.7%. This is due in part to the region’s favorable population trends and regulatory environment, as well as continued business attraction from higher cost states such as California.

In January of 2006, the Battelle Memorial Institute’s Technology Partnership Practice released a report on the future of the high-technology manufacturing industry in the Greater Phoenix region. Funded by the Maricopa Community Colleges and its partners, the report analyzes the Maricopa System’s activities in addressing current high-technology manufacturing workforce needs and future requirements. The report surveyed local firms and found that the need for technician-level occupations (which the Maricopa Community College system is well-suited to train) is expected to increase 24% in the next two years. A third of firms expect their need to continue for three to five years. Leading this demand are technician occupations in areas such as science (a 64% increase), manufacturing software/applications (44%), drafting, design, and product development (34%), and mechanical engineering (31%). Many of these occupations require extensive training. At least 74% mandate some post-high school training or an associates degree, and 21% require a bachelor’s degree or higher.

Manufacturing

About the Maricopa County Community College District (MCCCD)The Maricopa Community Colleges comprise 10 colleges, 2 skill centers and numerous education centers dedicated to educational excellence, meeting the needs of businesses and the citizens of Maricopa County. Each college is individually accredited, yet part of a larger system — the Maricopa County Community College District. There are approximately 1,000 occupational programs (Associate of Applied Science degrees – AAS and certificates - CERT), 50 academic programs, and 10,593 courses available for offering. For specific information on your program of interest,please visit http://www.maricopa.edu/academic/curric/.

The following programs are those currently available for offering within the 10 community colleges and two skill centers of the Maricopa Community Colleges district. Programs are grouped into broad occupational areas as requested by the colleges, then analyzed by the Center for Workforce Development for inclusion in the Manufacturing industry cluster. For specific program information, contact the college(s) listed as participating institutions.


Program

Chandler-Gilbert

Aircraft Construction Technology, Aircraft Maintenance Technology, Aircraft Maintenance Technology (Part 147), Airframe Maintenance (Part 147), Automated Manufacturing Systems, Aviation Electronics Maintenance Technology, Avionics Technology, Composite Technology, Electric Utility Technology, Meter Technology, Powerplant Maintenance (Part 147), Sheet Metal Structures Technology

Estrella Mountain Industrial Operations Technology

GateWay

Aerospace Manufacturing Technology, Electrical Technology, Environmental Science Technology, Hydrologic Studies, Industrial Design Technology, Industrial Design Technology:Design Specialist: SolidWorks, Industrial Operations Technology, Manufacturing Productivity: CNC CAD/CAM Programming, Manufacturing Productivity: CNC Operation, Manufacturing Productivity: Conventional Machines Level I, Manufacturing Productivity: Conventional Machines Level II, Manufacturing Productivity: Engineering Graphics, Manufacturing Productivity: Process Improvement, Manufacturing Productivity: Quality Assurance, Manufacturing Productivity: Team Leadership, Occupational Safety and Health Technology, Wastewater Treatment, Water Distribution and Collection, Water Purification Technology, Water Technologies, Water Technologies Level 1, Water Technologies Level 2, Water Technologies Level 3, Water Technologies Level 4, Water Treatment

GlendaleBasic CAD, CAD Application, CAD Technology, Computer and Networking Technology, Electronics Manufacturing Technology, Industrial Education


Program


Arc Welder, AutoCAD Draftsmen 2-D Technician, AutoCAD Draftsmen 2-D, 3-D, & Solids Technician, Automation Technology, CNC Machinist, Combination Welder - 2 Process, Combination Welder - 3 Process, Combination Welder - 3 Process with Intro to Pipe Welding, Combination Welder - 4 Process, Digital Press Operator, Flux Core Welder, IPC Certified Soldering, Machinist’s Assistant, Manual Machinist, MIG Welder, Offset Press Operator, TIG Welder/TIG Fingertip Welder

Mesa

CAD/CAM/CNC I, CAD/CAM/CNC II, Commercial Drafting CADD Level II, Computer Aided Design and Drafting CADD Level I, Computer Aided Drafting, Electro/Mechanical Drafting, Electromechanical Automation Technology, Electromechanical Manufacturing Technology, Electronics Engineering Technology, Electronics Technology, Industrial Education, Machining, Machining and Product Development Technology, Manufacturing Engineering Technology, Manufacturing Management, Manufacturing Productivity, Manufacturing Welding, Mechanical Drafting, Micro Circuit Mask Design, Welding

Paradise Valley Safety, Health and Environmental Studies

Phoenix Civil Engineering Technology, Computer Aided Drafting, Surveying Technology, Welding

Rio Salado

Workforce Development: Electrical Level I, Workforce Development: Electrical Level II, Workforce Development: Welding Level I, Workforce Development: Welding Level II

South Mountain Telecommunications Technology




Industry DefinitionThe public safety sector comprises institutions and establishments responsible for the administration of justice, public order, and safety activities. This can include the courts, police and fire protection, correctional and parole institutions, as well as investigative and security services. Greater Phoenix employs over 30,000 people in public safety in both the public and private sectors.

Industry ProfileNationwide, there are over 1.8 million persons employed in justice, public order, and safety activities nationwide in the public sector, and over 750,000 employed in investigation and security services in the private sector. The over 30,000 persons involved in public safety in the Greater Phoenix region include 9,000 persons employed in police protection, 4,000 in fire protection, and 10,000 in investigation and security services.

Industry TrendsNationwide, protective service occupations are projected to add 453,000 jobs between 2006 and 2016. Nearly 50% of new jobs are projected to be in the state and local government sector, and 27% of jobs are expected to be in the investigation and security services industry. On the Federal level, job growth is expected due to ongoing homeland security needs, while population growth will drive employment demand at state and local levels. Local agencies will also require additional manpower as they increasingly assume public safety responsibilities formerly borne by the Federal government.

Employment for police officers nationwide is expected to grow 10.8% between 2006 and 2016, an addition of 70,000 jobs. Employment for police detectives will grow 17.3% during the same period, while managers and supervisors of police and detectives will grow 9.2%. Employment for firefighters is expected to grow 12.1% between 2006 and 2016, requiring 35,000 new workers nationwide, while managers and supervisors of fire fighters is expected to grow 11.5%.

Local Occupational TrendsThe private sector will lead demand for protective service workers in Greater Phoenix between 2004 and 2014. This includes occupations such as private detectives and investigators (27.8% growth between 2004 and 2014), and security guards (25.2% growth). Employment for fire fighting workers in Greater Phoenix is expected to keep pace with national growth rates in the next ten years, with employment expected to grow 18.2% for firefighters and 12.2% for their managers and supervisors. In law enforcement, detectives and criminal investigators are expected to grow 11.1%.


The following programs are those currently available for offering within the 10 community colleges and two skill centers of the Maricopa Community Colleges district. Programs are grouped into broad occupational areas as requested by the colleges, then analyzed by the Center for Workforce Development for inclusion in the Public Safety industry cluster. For specific program information, contact the college(s) listed as participating institutions.

Public Safety


Program

Chandler-Gilbert

Administration of Justice Studies, Crime and Intelligence Analysis, Emergency Response and Operations, Fire Science, Forensic Science, Homeland Security, Justice Studies, Law Enforcement Training Academy

Estrella Mountain

Administration of Justice, Basic Firefighter, Emergency Response and Operations, Fire Science Technology, Information Security Forensics

GateWay Emergency Management, Information Security Forensics

Glendale

Administration of Justice, Emergency Management, Emergency Response and Operations, Fire Academy, Fire Science, Fire Science Technology, Firefighter Operations, Information Security Forensics, Law Enforcement Investigator, Law Enforcement Training Academy, Police Supervision

Mesa

Administration of Justice Studies, Basic Firefighter, Cyber Forensics Technician, Driver Operator, Emergency Management, Emergency Response and Operations, Fire Officer I, Fire Science Technology, Firefighter Operations, Forensic Investigation, Global Citizenship, Information Assurance, Judicial Studies, Justice and Government Agency Administration, Justice and Government Agency Administration Level I, Justice and Government Agency Administration Level II, Justice Studies, Legal Studies, Police Science, Victimology

Paradise Valley

Administration of Justice, Basic Firefighter, Emergency Management, Emergency Response and Operations, Fire Science, Fire Science Technology, Firefighter Operations

Phoenix

Administration of Justice, Administration of Justice-Comprehensive, Administration of Justice-Fundamentals, Crime and Accident Scene Photography, Emergency Response and Operations, Evidence Technology, Fingerprint Classification and Identification, Fire Science, Firefighter Operations, Forensic Technology, Hazardous Materials Response

Rio Salado

Advanced Corrections, Basic Corrections, Corrections, Detention Services, Emergency Response and Operations, Fire Science, Law Enforcement Field Training, Law Enforcement Technology, Public Safety Technology

Scottsdale

Administration of Justice Studies, Crime Scene Investigation, Crime Scene Technology, Fire Academy, Fire Science Technology, Firefighter Operations, Forensic Science: Crime Lab, Justice Studies, Law Enforcement, Police Academy Preparation Level I, Police Science

South Mountain Emergency ManagementSouthWest Skill Center

Emergency Medical Technician




Industry DefinitionTransportation, distribution, and logistics is a broad industry sector responsible for managing the flow of goods, information, and people between a point of origin and a point of consumption in order to meet the requirements of consumers. Major sub-sectors within the industry include air, rail, water, and truck transportation, urban transit and ground passenger transportation, warehousing and storage, and motor vehicle repair. Logistics involve the integration of these sub sectors, including information, transportation, inventory, warehousing, material-handling, and packaging.

Industry ProfileIn all, transportation, distribution, and logistics contain 30 sub-sectors engaged in the movement of goods, information, and people. Nationwide, 4.5% of firms fall into transportation, distribution, and logistics, while the sector accounts for 4.5% of employment and 4.1% of wages. Truck transportation makes up the largest percentage of employment (28.0%), followed by automotive repair and maintenance (17.4%), warehousing and storage (12.4%), couriers and messengers (11.3%), support activities for transportation such as ports, airport, and cargo handling (11.2%), and air transportation (9.5%).

Industry TrendsThe transportation, distribution, and logistics industry contributes to about 5.1 million jobs in the U.S. economy and makes up more than 380,000 establishments with $198 billion in wages. The U.S. Bureau of Labor Statistics projects employment in the industry to expand by 1.1% annually between 2006 and 2016, with automotive repair increasing 2.1% annually and support activities for transportation increasing 1.6% annually. Factors contributing to industry growth include globalization and continued growth in the importation of products produced overseas. Technologies such as electronic data interchange that allow better tracking of product information, and radio frequency identification that streamlines the distribution process will continue to transform the transportation, distribution, and

logistics industry. Employment in the automotive repair sector is expected to increase due to a rise in the driving age population nationwide, as well as the growing sophistication and dependency on electronic controls and systems in motor vehicles requiring skilled professionals to perform repair and maintenance services.

Local Occupational TrendsIn Greater Phoenix, employment in the transportation, distribution, and logistics industry stood at over 68,000 in 2006. Employment concentration is comparable to the nation as a whole, as the region’s population growth, proximity to western markets, and presence of large industry employers such as Knight and Swift Transportation and Sky Harbor International Airport makes it an attractive location for the sector. Among occupations within transportation, distribution, and logistics, employment for shipping, receiving, and traffic clerks are expected to the fastest in Greater Phoenix, increasing 37.4% between 2004 and 2016. This is followed by bus and truck mechanics and diesel engine specialists (28.4% increase), mobile heavy equipment mechanics (28.2%), truck drivers (27.9%) and automotive service technicians and mechanics (27.8%). Turnover in the sector generally reflects a breakdown in skill levels with lower turnover in higher skilled jobs. Lower turnover occupations include air traffic controllers, automotive service technicians and mechanics, bus and truck mechanics and diesel engine specialists, mobile heavy equipment mechanics, and shipping, receiving, and traffic clerks.

Transportation, Distribution & Logistics

About the Maricopa County Community College District (MCCCD)The Maricopa Community Colleges comprise 10 colleges, 2 skill centers and numerous education centers dedicated to educational excellence, meeting the needs of businesses and the citizens of Maricopa County. Each college is individually accredited, yet part of a larger system — the Maricopa County Community College District. There are approximately 1,000 occupational programs (Associate of Applied Science degrees – AAS and certificates - CERT), 50 academic programs, and 10,593 courses available for offering. For specific information on your program of interest, please visit http://www.maricopa.edu/academic/curric/.

The following programs are those currently available for offering within the 10 community colleges and two skill centers of the Maricopa Community Colleges district. Programs are grouped into broad occupational areas as requested by the colleges, then analyzed by the Center for Workforce Development for inclusion in the Transportation, Distribution & Logistics industry cluster. For specific program information, contact the college(s) listed as participating institutions.


Program

Chandler-Gilbert Airway Science Technology: Flight Emphasis, Flight Technology

GateWay

Air Conditioning and Electrical Accessories, Automotive Drive Trains, Automotive Suspension Steering and Brakes, Automotive Technology, Engine Performance and Diagnosis

Glendale

Automotive Chassis, Automotive Engine Performance Diagnosis & Air Conditioning, Automotive Engines and Drive Trains, Automotive Technology, Tractor-Trailer Driving


Auto Body Basic Metal Repair & Refinishing, Auto Body Basic Metal Repair, Auto Body Basic Refinishing, Industrial Spray Painter

Mesa

Air Conditioning, Automotive Electrical Systems, Automotive Performance Technology, Brakes Alignment Suspension and Steering, Caterpillar Technician Training, Engine Performance and Diagnosis, Transmissions and Power Trains

Rio SaladoWorkforce Development: Automotive Technology Level I, Workforce Development: Automotive Technology Level II

SouthWest Skill Center Certified Distribution Logistics Technician




industry cluster summary

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