individual service funds - learning from inclusion's 18 years of practice
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8/12/2019 Individual Service Funds - Learning from Inclusion's 18 Years of Practice
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Bojbvbjufa ^grvbng EuojsAGFXOBOI EXCM BONAW^BCO'^ RGFX^ CE \XFNZBNG
hy Fobmftg
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Bojbvbjufa ^grvbng Euojs
AGFXOBOI EXCM BONAW^BCO'^ RGFX^ CE \XFNZBNG
Xgsgfrn` hy
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\uhabs`boi BoecrmftbcoBojbvbjufa ^grvbng Euojs Fobmftg 8
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Fnkocwagjigmgots
Fobmftg Xgsgfrn` Zgfm4
Dc Kgoogjy, Juonfo Yfaafng, ^frf` Dfog Faafo, Agsagy Dffp, @ui` MnBotyrg ,
Nft`grbog C Jcooga, Jfwo ^ocuatco foj Duabg ^tgwfrt
\gcpag Bonausbco wcrks ecr4
Zcmmy Xchsco, Erfsgr Obxco, Abojf Xct`obg, Mfry MnKboafy, ^fjbg Yrbi`t,Dc`o Agiiftt, Gafbog Hgftco, Fojy Hryng, \fmgaf Nuooboi`fm, Mfrtbo
C'Jcoogaa, Hbaay Mcrtbmgr, Iago Y`btg, Mfojy Zwbatco, @ui` MnBotyrg,
^frf` Dfog Faafo, Mcrfi MnFrt`ur, Mfrk Zfzfrg, Kgavbo Ncowfy, Nftrbof
Egrrbg, Agsabg Dffp.
Efmbay Mgmhgrs4
Dfyobg Mbtn`gaa, Brgog @fjjco, Gufo Mbtn`gaa foj Mrs Zwbatco
^tftutcry pgrspgntbvgs4
Bschga Nrfwecrj - ^cnbfa Ycrk Ncmmbssbcogr, Iafsicw.
Mcrrbs @cwft ^gobcr ^cnbfa Ycrkgr, Ocrt` Afofrks`brg.
Mcrfi Jgojy - ^cnbfa Ycrk Ncmmbssbcogr, Ocrt` Afofrks`brg
N`rbstbog Murjcn` Nfrg Mfofigr, Iafsicw
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BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
5
\XGEFNG
60 ygfrs fic (co 67t` Eghrufry 6225 tc hg prgnbsg) B mgt wbt`Dc`o Jfarympag tc firgg t`g nrgftbco ce Bonausbco. ^c hgifo t`g
mcst bmpcrtfot, gxnbtboi foj, ft tbmgs, ogrvg-rfnkboi p`fsg ce
my nfrggr. Bo f egw s`crt ygfrs wg `fj `gapgj 7< pgcpag gsnfpg
bostbtutbcofa nfrg foj mcvg tc t`gbr cwo `cmgs, wbt` t`gbr
cwo suppcrt foj wbt` t`gbr cwo hujigts - w`ft wg nfaagj t`gbr
Bojbvbjufa ^grvbng Euoj cr B^E.
^cmg tbmgs w`go ycu frg bovcavgj bo jcboi scmgt`boi boocvftbvg ycu
nfo stoj t`ft, fetgr t`g bobtbfa gxnbtgmgot `fs wcro c, t`g prbonbpags frgacst foj t`g rgfabty nfo hg f abttag jbsfppcbotboi. Hut oct t`bs tbmg. Efst
ecrwfrj tc 8
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BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
9
Hut bts fasc trug t`ft t`csg ce us w`c bovgotgj t`bs mcjga `fvg spgot tcc
abttag tbmg gxpafboboi bt tc ct`grs. Fat`cui` B `fvg wrbttgo mun` foj hggo
bovcavgj bo mfoy jbgrgot prcdgnts tc prcmctg nbtbzgos`bp foj sgae-jbrgntgj
suppcrt, B jcot t`bok Bvg jcog gocui` tc gxpafbo t`g sbmpabnbty foj t`g
hgogstts ce Bojbvbjufa ^grvbng Euojs. Foj sc B fm t`fokeua tc Bonausbco fojtc Fobmftg ecr ibvboi Z`g Ngotrg ecr Ygaefrg Xgecrm t`g cppcrtuobty tc
puhabs` t`bs bmpcrtfot pbgng ce bojgpgojgot rgsgfrn`.
Z`bs rgpcrt s`cuaj mfkg ncmmbssbcogrs sbt up foj t`bok. Z`g gfsbgst wfy
ecr t`gm tc prcmctg sgae-jbrgntgj suppcrt foj irgftgr nbtbzgos`bp bs tc
gofhag sgrvbng prcvbjgrs tc wcrk bo igoubog pfrtogrs`bp wbt` pgcpag. Z`gy
oggj tc ergg sgrvbngs ercm numhgrscmg foj ncotrcaaboi ncotrfnts foj tc
gofhag sgrvbngs tc mfofig bojbvbjufa hujigts co hg`fae ce bojbvbjufas foj
efmbabgs. Z`bs bs agifaay foj tgn`obnfaay vgry gfsy, foj bt cpgos t`g jccr tcf w`cag rfoig ce boocvftbcos.
B fasc `cpg prcvbjgrs hgibo tc rgfabsg t`g cppcrtuobty t`gy frg mbssboi.
Z`gy s`cuaj hg ncaafhcrftboi foj goncurfiboi ncmmbssbcogrs tc faacw
t`gm tc gxpgrbgong f w`cag ogw wfy ce wcrkboi. Z`bs wbaa gofhag t`gm tc
jc w`ftgvgr bs ogngssfry tc gofhag jbsfhagj pgcpag, pgcpag wbt` agfroboi
jbsfhbabtbgs, pgcpag wbt` mgotfa gfat` prchagms, pgcpag wbt` jgmgotbf cr
wbt` n`rcobn `gfat` ncojbtbcos tc fn`bgvg euaa nbtbzgos`bp.
Ebofaay B `cpg t`bs rgpcrt prcvbjgs scmg `cpg tc faa t`csg jbsfhagj pgcpagfoj efmbabgs w`c egga t`ft, bo crjgr tc jc foyt`boi iccj, t`gy frg hgboi
ecrngj tc jc gvgryt`boi ecr t`gmsgavgs. Zcc cetgo t`bs bs stbaa trug; hut
bt jcgsot `fvg tc hg trug. F rgfa s`bet bo pcwgr, wbt` prcegssbcofas,
bojbvbjufas foj efmbabgs wcrkboi fs gqufas, bs pcssbhag. N`faagoig acnfa
crifobsftbcos tc wcrk wbt` ycu. N`faagoig t`g systgm tc faacw ycu
ncotrca, wbt`cut fvboi tc hgfr gvgry hurjgo.
Yg frg stbaa ft f vgry gfray stfig bo mcvboi pcwgr foj ncotrca tc jbsfhagj
pgcpag foj t`gbr efmbabgs. Hut, fs Bonausbco `fs s`cwo, Bojbvbjufa ^grvbngEuojs frg cog tcca t`ft nfo mfkg f hbi jbgrgong.
^bmco Juy 8
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BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
0
^WMMFXR
Z`g ecaacwboi gvfauftbco rgpcrt bs f w`cag`gfrtgj gojcrsgmgot cet`g jbgrgong Bonausbco `fs mfjg, foj ncotbougs tc mfkg, bo t`g
abvgs ce t`csg bt suppcrts. Bt `bi`abi`ts frgfs w`grg mcrg rggntbco
bs rgqubrgj, foj bmprcvgmgots ncuaj hg mfjg, foj bt baaustrftgs
`cw t`g crifobsftbco nfo ncotboug tc agfro foj jgvgacp t`rcui`
hubajboi f sgae- gvfauftbco prcngss botc t`g wfy bt wcrks.
Z`g gvfauftbco tcck pafng hgtwggo Fprba ^gptgmhgr 8. Dc Kgoogjy
foj Juonfo Yfaafng ercm Fobmftg, wcrkboi wbt` f tgfm ce > pggr
rgsgfrn`grs, w`c rgngbvg suppcrt ercm Bonausbco, foj > stf mgmhgrs,nfrrbgj bt cut. Z`g mgt`cjcaciy wfs jgsbiogj tc hubaj t`g gxpgrtbsg `gaj
hy t`csg suppcrtgj hy Bonausbco foj hy stf foj mfkg usg ce t`g efnt t`ft
t`csg kocwo foj trustgj hy fo bojbvbjufa frg mcrg abkgay tc hg fhag tc
igt t`g euaa stcry t`fo fo cutsbjgr. Yg fbmgj tc gosurg t`ft faa agfroboi
stfygj strmay wbt`bo t`g crifobsftbco foj tc fofaysg t`g stojbois foj
jgvbsg rgncmmgojftbcos ncaafhcrftbvgay, tc gosurg irgftgr cwogrs`bp foj
mcmgotum ecr n`foig.
Z`g Boqubry Ircup mgt 7 tbmgs, jgvbsboi fo gvfauftbco erfmgwcrk foj fprcngss tc tgst bt cut, foj ncmboi hfnk tc tcigt`gr tc fofaysg stojbois foj
jgvgacp rgncmmgojftbcos. Z`g gvfauftbco sncrgj botgrvbgwgg rgspcosgs
tc 9 stftgmgots4
B `fvg erggjcm
B `fvg n`cbngs, B fm `fppy,
B mfkg f ncotrbhutbco,
B fvg erbgojs,
B fm ncostjgot foj
B `fvg f sgosg ce `cmg.
Z`gy sncrgj twbng, cong ecr hgecrg t`gy rgngbvgj suppcrt ercm Bonausbco
foj t`g sgncoj tbmg ecr ocw.
Bojbvbjufa botgrvbgws wgrg nfrrbgj cut wbt` rcui`ay cog t`brj ce t`csg
suppcrtgj hy t`g crifobsftbco. F eurt`gr sfmpag ce stf mgmhgrs,
ncmmbssbcogrs foj efmbay mgmhgrs wgrg botgrvbgwgj hy p`cog cr bo f
ecnus ircup foj foct`gr sfmpag ce 87 stfkg`cajgrs wfs ncosuatgj ft t`g
Bonausbco `cwnfsg gvgot bo Duog.
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BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
2
EbojboisBt bs nagfr t`ft t`grg `fvg hggo `uig bmprcvgmgots ecr gvgry bojbvbjufa
botgrvbgwgj, wbt` fvgrfig sncrgs mcvboi ercm 8 tc 5. Cog ce t`g egw
gxfmpags w`grg t`g jftf pfttgro n`foigs, wfs w`go wg acckgj ft scmg
ce t`g ogwgr, ycuoigr nabgots w`c frg stbaa ft `cmg. Z`gy frg fargfjy
stfrtboi ercm f pcbot ce `fvboi f sgosg ce `cmg foj hgacoiboi, ygt t`grg
frg stbaa ncosbjgrfhag bonrgfsgs bo sncrgs ecr `fppbogss, n`cbngs, erggjcm
foj mfkboi f ncotrbhutbco.
Z`csg nabgots w`c nfmg ercm Agoocx Nfstag `cspbtfa crbibofaay `fj
pfrtbnuafray acw sncrgs ecr abeg hgecrg Bonausbco. Z`g jbgrgong hgtwggo
abeg bo Agoocx Nfstag foj hgboi suppcrtgj tc abvg bo t`g ncmmuobty wfs sc
mfrkgj t`ft mcst wgot ercm < tc 9 co famcst gvgry cutncmg.
Z`csg botgrvbgwgj `fj f wgfat` ce stcrbgs, w`bn` baaustrftgj t`g jbgrgongs
t`gy wgrg gxpgrbgonboi bo t`gbr cwo abvgs, cr t`ft t`gy sfw bo t`g abvgs
ce t`csg t`gy acvgj cr wgrg suppcrtboi. Z`gbr stcrbgs ecnusgj frcuoj
bonrgfsboi ncostjgong, mfkboi erbgojs, hgboi bonaujgj bo t`g ncmmuobty
foj mfkboi f ncotrbhutbco.
Z`g stfkg`cajgrs ft t`g ^`cwnfsg Gvgot wgrg fskgj tc bjgotbey w`ft bt
wfs t`ft mfjg t`g jbgrgong bo pgcpags abvgs. >8% ce t`g jbgrgong wfs
fttrbhutgj tc Bonausbco wbt` ct`gr sbiobstnfot efntcrs hgboi4 efmbay, erbgojs
foj pfrtbnbpftbco bo scnbfa fntbvbtbgs.
Faa botgrvbgwggs wgrg fskgj tc bjgotbey w`ft Bonausbco jcgs t`ft mfkgs
f jbgrgong. Z`gbr foswgrs bonaujgj4 hgabgvboi bo pgcpag, w`bn` gofhags
t`gm tc hgabgvg bo t`gmsgavgs; rgnciobzboi t`ft t`csg t`gy suppcrt oggj
tc stoj mgfoboi foj purpcsg bo t`gbr abvgs; hgboi t`grg ecr t`g acoi `fua
foj tfkboi rbsks.
Bonausbco wgrg sggo fs jbgrgot ercm ct`gr prcvbjgrs hy mfoy nfrgrs.
Nfrgrs octgj Bonausbco fjcptgj f nrgftbvg fpprcfn`, wgrg nfrgeua fhcut
mftn`boi stf, prcvbjg ncosbstgony foj suppcrtboi nbrnags ce erbgojs. Z`gy
wgrg kggo tc prcmctg gqubty foj tc gofhag t`csg t`gy suppcrt tc hg bo
ncotrca fs mun` fs pcssbhag.
Bonausbco `fs hggo qubnk tc fjfpt tc n`foigs bo t`g ncotgxt. Z`gbr
fpprcfn` `fs fawfys hggo pgrsco ngotrgj, hut bo rgngot ygfrs t`gy `fvg
s`frpgogj t`gbr ecnus co pgrscofa cutncmgs ecr bojbvbjufas. Bonausbco bs
rgnciobzgj hy ncmmbssbcogrs fs rgjunboi t`g oggj ecr ct`gr sgrvbngs sun`
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BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
68%
6>%
6:%
88%
9%
0%:%
Ebiurg : 8> dujigmgots fhcut w`c mfjg t`g jbgrgong
Faa botgrvbgwggs, bonaujboi fmbabgs foj ncmmbssbcogrs, wgrg fskgj spgnbstnfaay w`ft
Bonausbco jcgs t`ft mfkgs f jbgrgong. Zgbr foswgrs `fvg hggo ircupgj uojgr t`g
caacwboi gfjbois.
. HGABGUBOI BO \GC\AG
^gvgrfa pgcpag spckg c `cw Bonausbco hgabgvgs bo t`g pgcpag bt suppcrts. Cog ycuoi
wcmfo summgj bt up4 Hgabgvboi bo t`g pgrsco ycu ncuaj hg t`fts w`ft bs jbgrgot
fhcut Bonausbco. @fvboi Bonausbco hgabgvg bo `gr faacwgj `gr tc hgabgvg bo `grsga. Ocw
s`g `fs f hcyrbgoj, f `cusg foj f ncmpagtgay ogw nbrnag c rbgojs. ^`g fttrbhutgs mun`
c t`bs tc cog pfrtbnuafr wcrkgr w`c `gapgj mg ncmg cut c my s`gaa. Ecr cog Nfrg
Mfofigr Bonausbco frg fawfys pcsbtbvg.
. MGFOBOI FOJ \WX\C^G
Mfoy c t`g stcrbgs wg `gfrj s`cwgj `cw Bonausbco wfs ncostfotay sggkboi wfys tc
prcmctg f sgosg c mgfoboi foj purpcsg bo pgcpags abvgs. Cog mfo, w`c `fs hggo
suppcrtgj hy Bonausbco cr 67 ygfrs, wfs trgftgj tc f surprbsg bi`t bo fo fgrcpafog fs f
ngaghrftbco.
@g jgsnrbhgj t`bs bonbjgot bo scmg jgtfba foj nconaujgj4
B gat abkg B `fj jbgj foj icog tc `gfvgo, B put my fbt` bo Bonausbco, B cuoj myscua.
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BOJBUBJWFA ^GXUBNG EWOJ^|KGR EFNZCX^
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
85
. HGBOI Z@GXG ECX Z@G ACOI @FWA
^cmg c t`g bojbvbjufas suppcrtgj hy Bonausbco `fvg vgry `bi` suppcrt oggjs foj
hg`fvbcur t`ft rgfaay n`faagoigs sgrvbngs.
Bonausbco jcot ibvg up fs cog Nfrg Mfofigr gxpafbogj4
Bt's rcuoj bo nbrnags oct ogngssfrbay wbt` foy prcirgssbco. ^bx ygfrs co wg frgbo t`g sfmg pafng fs ft t`g hgibooboi bo tgrms c icfas. Hut.. s`g bs fhag tc hgbo t`g sfmg tgofony, foj `fs sustfbogj t`ft abg.. foj t`fts hggo f struiiag.^`g jcgsot kocw w`ft s`g wfots. Bonausbco frg bmfiboftbvg, vgry fvfbafhagfoj ncmg up wbt` bjgfs c `cw tc suppcrt `gr. Zgrg bsot f scautbco cr `gr, btbs rgfaay fhcut suppcrtboi `gr foj prctgntboi `gr rcm bt igttboi wcrsg... ^`g bssgnurg bo t`g kocwagjig t`ft Bonausbco bs t`grg cr `gr foj t`gy ic cut c t`g wfybo ngaghrftboi `gr fssgts
. ZFKBOI XB^K^Bonausbco goncurfigs t`csg t`gy suppcrt tc tfkg rbsks, tc mcvg hgycoj t`gbr ncmcrt
zcogs foj tc strgtn` t`gmsgavgs. Zg crifobsftbco bs boocvftbvg w`go bt ncmgs tc
mfofiboi rbsk. Ecr gxfmpag wbt` cog pgrsco w`c wfs uofhag tc mfofig t`gbr cwo
tgofony, foj wfs t`grgcrg hgboi ncostfotay mcvgj rcm `cusg tc `cusg, Bonausbco tcck
t`g rbsk c hgncmboi t`gbr afojacrj. ^bong t`ft t`g tbmg Bonausbco `fs suppcrtgj t`g
bojbvbjufa tc mfbotfbo t`gbr cwo tgofony.
Z`bs fttbtujg tc rbsk tfkboi bs `bi`ay vfaugj hy sgvgrfa pfrgots4
Zgy jcot wrfp `bm bo ncttco wcca t`gy jcot trgft `bm abkg f hfhy. Hgnfusg c
t`g rbsks t`gy tfkg, t`g jbgrgong t`gy `fvg mfjg bo `bm bs 6
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BOJBUBJWFA ^GXUBNG EWOJ^|KGR EFNZCX^
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
80
. ^W\\CXZBOI NBXNAG^ CE EXBGOJ^
^gvgrfa pgcpag suppcrtgj hy Bonausbco `fvg f Nbrnag ce Erbgojs, w`bn` wfs vgry bmpcrtfot
bo t`gbr abvgs. Cog ncmmbssbcogr spckg c `gr ogbi`hcur hgboi bovcavgj bo scmgcogs
Nbrnag. ^`g `fj octbngj `cw mun` t`g bojbvbjufa ft t`g ngotrg c t`ft Nbrnaghgogsttgj
rcm t`g bonausbco foj suppcrt s`g ict.Nbrnagsfrg uojcuhtgjay trfoscrmftbvg w`go t`gy wcrk wgaa, hut t`gy frg `frj tc sgt up.
Zg stf w`c tcck pfrt bo t`g cnus ircup `bi`abi`tgj t`bs fs f pfrtbnuafray n`faagoiboi
frgf nbrnags frg `frj foj bt tfkgs f acoi tbmg.
Zgy fasc `bi`abi`tgj t`ft `gapboi pgcpag jgvgacp igoubog rbgojs bs fo coicboi
struiiag.
Z`grg bs scmg ncongro fhcut stf hgncmboi pgcpag erbgojs4
^tf s`cuajot hg sfyboi tc pgcpag Bm ycur rbgoj.
Cog ncmmbssbcogr gxprgssgj ncongro fhcut t`bs foj t`g gmctbcofa rbsks bovcavgj w`gostf hgncmg tcc nacsg tc bojbvbjufas foj t`go mcvg co. Co t`g ct`gr `foj bt bs nagfr rcm
t`g stcrbgs wg `gfrj t`ft scmg stf foj t`gbr fmbabgs jgvgacp igoubog mutufa rbgojs`bps
wbt` t`g pgcpag t`gy suppcrt.
Cog stf ecnus ircup mgmhgr sfbj4
Zgrg bs mcrg wcrk tc jc bo t`g crifobsftbco tc wcrk cut `cw tc gxprgss faa t`bs.
Zg oggj tc bovgstbiftg t`gsg bssugs urt`gr `fs hggo rgnciobzgj hy Bonausbco foj ct`gr
crifobsftbcos wbt` f sbmbafr vfaug hfsg foj gt`cs. Fatrum `fs hggo fskgj tc uojgrtfkg
scmg rgsgfrn` foj prcvbjg rgncmmgojftbcos.
. HGBOI NXGFZBUG
Bonausbco wgrg sggo fs vgry nrgftbvg bo t`gbr fpprcfn`. Cog c t`g pggr rgsgfrn`grs
spckg fhcut `cw `g igts tfoiagj up foj bs suppcrtgj tc igt uotfoiagj. Zbs suppcrt bsot
fawfys prcvbjgj fng tc fng. ^tf ncmmgotgj t`ft t`gy spgoj f act c tbmg jg-gsnfaftboi
sbtuftbcos foj n`fttboi co t`g p`cog.
Nrgftbvbty wfs ncmmgotgj co hy ncmmbssbcogrs tcc.
Zgrg bs f act c t`bokboi foj bjgfs nrgftbco cr ncotrbhutboi tc t`g wcraj t`fticgs co bo Bonausbco.
. HGBOI JBEEGXGOZ
Bonausbco frg sggo hy bojbvbjufas foj fmbabgs fs jbgrgot tc ct`gr prcvbjgrs. Cog
pggr rgsgfrn`gr w`c `fj botgrvbgwgj sgvgrfa prcvbjgrs friugj strcoiay t`ft s`g n`csg
Bonausbco hgnfusg t`gy cgrgj suppcrt w`bn` rgfaay cnusgj frcuoj `gr.
Cog efmbay mgmhgr ncmmgotgj4
Bts abkg n`fak foj n`ggsg. Zgy acck fegr my sco t`g wfy B wcuaj acck fegr my
sco.
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BOJBUBJWFA ^GXUBNG EWOJ^ |KGR EFNZCX^
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
82
. FJF\ZBOI ZC N@FOIG
Bonausbco `fvg f strcoi rgncrj ft hgboi gxbhag gocui` tc fjfpt tc n`foig vgry wgaa.
Zgrg bs f ncotboufa gxpgntftbco c stf t`ft t`gy wbaa kggp agfroboi foj qugstbcoboi
t`gbr fssumptbcos fhcut bojbvbjufas, fjfptboi t`gbr fpprcfn` fs t`gy agfro mcrg fhcut
t`g pgrsco foj fs t`ft pgrsco n`foigs. ^tf foj t`g crifobsftbco bo igogrfa frg vgrycpgo tc ogw wfys c jcboi t`boi. Cog wcmfo tfakgj cpgoay fhcut n`foiboi `gr suppcrt
frrfoigmgots sc t`ft s`g nfo pfy `gr rbgoj bostgfj c hgboi suppcrtgj hy Bonausbco.
Fat`cui` t`bs bs ygt tc tfkg pafng, bt bs hgboi ncosbjgrgj.
Bonausbco frg fasc iccj ft fjfptboi tc n`foigs bo t`g ncotgxt bonaujboi t`csg w`bn`
`fvg fnncmpfobgj \grscofabsftbco foj ga-Jbrgntgj uppcrt.
Cog ncmmbssbcogr sfbj t`ft
Bonausbco `fojagj t`g n`foig rgfaay wgaa, prcjunboi sga-gvfauftbcos fojcutncmg hfsgj suppcrt pafos, bo t`g s`crt tbmgsnfag.
Foct`gr ncmmbssbcogr ncmmgotgj4
Bonausbco frg rgfaay iccj ft tfkboi Jbrgnt \fymgots foj `gapboi pgcpag mfofighujigts. C t`g crifobsftbcos w`c `fvg hggo frcuoj cr f w`bag t`gy `fvg rgfaay
irfspgj t`g ogttag.
^tf ncmmgotgj t`ft fat`cui` t`gy t`cui`t t`ft t`g n`foig `fj icog smcct`ay bo scmg
frgfs bo ct`grs bt `fj hggo, fnncmpfobgj hy strboigot nuts , w`bn` `fj nfusgj prchagms
cr bojbvbjufas foj t`gbr fmbabgs.
Zg n`foigs bo uojboi frrfoigmgots, w`bn` wbaa tfkg pafng w`go Bojbvbjufa Hujigts
ncmg bo, wbaa gofhag Bonausbco tc uaay utbabzg t`g bojbvbjufabzgj uojboi systgm bt `fs
cpgrftgj sbong bts bongptbco. Bt bs nurrgotay pbactboi f ncmputgr hfsgj mgt`cj t`ft gofhagsgvgrycog t`gy suppcrt tc `fvg rgfa tbmg jgnbsbco mfkboi ft t`gbr stoigr tbps. ^c t`ft fs
f pgrsco jgnbjgs w`ft t`gy oggj cr wfot tc jc, t`g ncmputgr nfo bostfotay ibvg t`gm f
hrgfk jcwo c t`g bmpfnt t`ft jgnbsbco `fs co t`gbr hujigt. Ft t`g mcmgot mfoy stf
frg struiiaboi tc uojgrstfoj t`g ogw systgm.
Bo Ocrt` Afofrks`brg Bonausbco bs wgaa uojgrstccj foj vfaugj. Zg ncmmbssbcogr
spckg fhcut Bonausbco hgboi fhag tc fn`bgvg 'hcojboi oct dust hrbjiboi scnbfa nfpbtfa. @g
gxpafbogj t`ft Bonausbco frg strst c faa, vgry iccj ft `gapboi pgcpag wbt` trfosbtbco, foj
t`go sgttaboi, `gapboi pgcpag hubaj f sgosg c `cmg foj hgacoiboi. Zgsg frg t`g hubajboi
hacnks c hcojboi. ^gncojay Bonausbco bs vgry iccj ft `gapboi pgcpag mfkg t`g mcst c
t`gbr abvgs, jgvgacpboi rbgojs, n`cbngs, rggjcm foj ncotrbhutboi tc scnbgty bo t`g hgst
wfy t`gy nfo. Bo ct`gr wcrjs hgboi faa t`ft t`gy nfo hg. Zbs ncuaj hg uojgrstccj fs
hrbjiboi wcrk bo f scnbfa nfpbtfa pfrfjbim.
Ybt`bo Ocrt` Afofrks`brg Bonausbco frg sggo fs f igogrbn suppcrt prcvbjgr fhag tc
wcrk wbt` foycog. Hut t`grg bs oc gvbjgong tc s`cw t`ft t`gy frg ncosbjgrgj bo t`bs wfy
hy Iafsicw ncmmbssbcogrs, w`c strcoiay bjgotby Bonausbco wbt` pgcpag wbt` agfroboi
jbsfhbabtbgs.
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BOJBUBJWFA ^GXUBNG EWOJ^|KGR EFNZCX^
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
>8
BM\FNZ
XGNCMMGOJFZBCO^Ft cur stofa mggtboi wbt` t`g Boqubry Ircup fs f tgfm,
wg ncosbjgrgj t`g stojbois foj nfmg up wbt` f sgrbgs ce
rgncmmgojftbcos.
. HCWOJFXBG^
Bt wfs botgrgstboi t`ft t`bs wfs oct fo frgf `bi`abi`tgj hy gbt`gr bojbvbjufas cr t`gbrfmbabgs, hut bt wfs fo frgf t`ft ifvg hct` sgvgrfa stf, foj cog ncmmbssbcogr, nfusg cr
ncongro. Zgy gat t`ft mcrg wcrk oggjs tc hg jcog hy t`g crifobsftbco co t`g rbgojs`bp
pcabny, kggpboi bo mboj hct` t`g `uig pctgotbfa cr ncoogntbco prcvbjgj hy stf foj
t`gbr fmbabgs, foj ft t`g sfmg tbmg t`g rbsk c prgtgong foj nfusboi uojug pfbo tc
bojbvbjufas.
Zg Boqubry Ircup gat t`ft bt wfs tbmg t`ft t`bs bssug wfs acckgj ft fifbo wbt` rgs`
gygs. Zg ncotgxt bs bmpcrtfot foj `fs n`foigj. Bo t`g gfray jfys w`go pgcpag wgrg
mcvboi cut c Agoocx Nfstag, stf wgrg gxpabnbtay goncurfigj tc usg t`gbr `chhbgs,
botgrgsts foj ncoogntbcos tc `gap t`g pgcpag t`gy suppcrt tc jgvgacp ogtwcrks
foj rbgojs`bps. @cwgvgr ocw, mcst c t`g pgcpag ncmboi tc Bonausbco frg oct
bostbtutbcofabsgj foj `fvg mcrg ncmmuobty, fmbay cr ogtwcrk ncoogntbcos tc hubaj co.Zgrg bs stbaa f sbiobstnfot oggj tc jgvgacp t`gsg, hut agss oggj tc prcvbjg t`gm.
Bt bs cur rggntbco t`ft gxbhbabty frcuoj hcuojfrbgs bs cog c Bonausbcos kgy strgoit`s,
pfrt c w`ft mfkgs bt nuttboi gjig foj mcst bmpcrtfotay, pfrt c w`ft `fs t`g mcst
bmpfnt co t`g abvgs c bojbvbjufas.
Fatrumbs fargfjy bovgstbiftboi t`bs bssug foj bt wbaa hg bmpcrtfot cr foy stojbois rcm
t`gbr stujy tc hg jbsnussgj hy t`g w`cag crifobsftbco. F tbmg-abmbtgj boqubry ncuaj hg
bobtbftgj, hfsgj co f systgm c coicboi rggntbco ft gvgry agvga c t`g crifobsftbco co
w`ft bs hgboi agfrogj fhcut suppcrtboi bojbvbjufas tc stoj acvg foj rbgojs`bp, kggpboi
sfg w`bast stbaa gxpgrbgonboi t`g dcy foj pfbo w`bn` bs f ofturfa pfrt c abg. Bo t`bs wfy
t`g vcbngs c stf, fmbabgs foj t`g bojbvbjufas t`gmsgavgs wcuaj faa hg `gfrj.
. MFZN@BOI
Zg Boqubry Ircup wfs strunk hy t`g strcoi gvbjgong, w`bn` s`cws `cw iccj
Bonausbco frg hct` ft mftn`boi foj ft crmboi hfafongj tgfms. Acckboi tc t`g uturg,
fs Bojbvbjufabsgj Hujigts hgncmg t`g ocrm, t`g bojbvbjufa wbaa `fvg mcrg n`cbng
foj ncotrca cvgr t`gbr tgfm. Zgy gat t`ft mfoy bojbvbjufas wbaa oggj suppcrt tc tfkg
mcrg ncotrca, foj fttgotbco oggjs tc hg pfbj ocw tc fnbabtftboi ncovgrsftbcos wbt` faa
bojbvbjufas co t`g scrt c tgfm t`gy wfot. ^tf wbaa oggj tc bmprcvg t`gbr uojgrstfojboi
c t`g ogw stofonbfa frrfoigmgots bo crjgr tc suppcrt bojbvbjufas mfkg bocrmgj
jgnbsbcos fhcut t`gbr nfrg foj suppcrt.
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BOJBUBJWFA ^GXUBNG EWOJ^ |BM\FNZ XG NCMMGOJFZBCO^
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
>>
. XGJWNBOI ^W\\CXZ
Cog nfrg mfofigr wfs oct ncovbongj t`ft t`g agvgas c suppcrt prcvbjgj cr scmg
bojbvbjufas wgrg oggjgj. Zbs bs chvbcusay f sgosbtbvg frgf hct` cr bojbvbjufas foj t`gbr
fmbabgs. Bonausbco `fs hggo f strcoi fjvcnftg, cppcsboi nuts bo suppcrt, w`bn` bt t`boks
wcuaj jfmfig bojbvbjufas. Zbs wcrk oggjs tc ncotboug. Hut bt oggjs tc hg hfafongj hyt`g jbstrbhutbco c gvbjgong (abkg t`g tfhag bonaujgj fhcvg) w`bn` s`cws t`ft w`grgvgr
pcssbhag, nuts frg mfjg tc suppcrt agvgas bo t`g hgst botgrgsts c t`g bojbvbjufa.
. CWZNCMG^ ECNW^GJ
Zg Boqubry Ircup mgmhgrs wgrg pagfsgj tc octg t`ft stf uojgrstccj t`gbr suppcrt fs
hgboi cnusgj co cutncmgs foj t`cui`t t`ft t`bs bs f nfusg cr ngaghrftbco.
\gcpag Bonausbco wcrk cr jcot tfak fhcut cutncmgs hut mcrg fhcut t`bois B wfot tc
hg jcboi foj t`gsg frg cego gxprgssgj fs fntbvbtbgs cr tfsks. ^c bt bs oct fawfys gfsy tc sgg
w`ft bmpfnt tfkboi pfrt bo t`gsg fntbvbtbgs co f jfbay hfsbs, `fs bo t`g acoi tgrm.Yg gat t`ft bt bs bmpcrtfot cr stf tc tfkg tbmg tc rggnt co t`g cutncmgs t`gy sgg
hgboi fn`bgvgj cr bojbvbjufas hct` wbt` t`g pgrsco t`gmsgavgs, t`gbr fmbay, foj wbt`
ct`grs bo t`g crifobsftbco.
Zbs kboj c crifobsftbcofa rgvbgw oggjs tc hg hubat bo co f rgiuafr hfsbs. Bt gofhags t`g
crifobsftbco tc rgfaay rggnt co w`ft n`foigs frg `fppgoboi w`ft bs t`g bmpfnt c t`g
n`foigs.
Ecr bostfong rgngotay fo bojbvbjufa fn`bgvgj cog c t`gbr icfas tc ic up bo f `gabncptgr.
Zbs wfs f `uig fn`bgvgmgot, bo bts cwo rbi`t. @cwgvgr bt bs t`g rgsuatfot ircwt` bo t`g
pgrscos ncostjgong foj sga gstggm, foj t`gbr pgrngptbcos fhcut t`gbr stftus foj fhbabty,
w`bn` frg fasc rgmfrkfhag.
. YCXKBOI YBZ@ EFMBABG^
Fat`cui` mcst fmbay mgmhgrs wg spckg tc wgrg vgry suppcrtbvg c Bonausbco, t`grg wgrg
f gw w`c gxprgssgj ncongros fhcut t`gbr acvgj cogs, foj rgsgrvftbcos fhcut t`g nrgftbvg
gt`cs c t`g crifobsftbco. Bonausbco ncuaj jc mcrg tc prbcrbtbsg bts wcrk wbt` fmbabgs, tc
gosurg t`ft bt rgfaay `gfrs t`gbr foxbgtbgs foj jcgs bts hgst tc faafy t`gm. Zcsg mgmhgrs
c stf foj hcfrj w`c frg nfrgrs t`gmsgavgs nfo usg t`gbr cwo gxpgrbgong tc iccj ggnt
`grg. Fs Bojbvbjufa Hujigts hgncmg mcrg ncmmco, fmbabgs wbaa hgncmg ncmmbssbcogrs
bo t`gbr cwo rbi`t foj wbaa rgfaay oggj tc uojgrstfoj t`g vfaugs foj gt`cs w`bn` uojgrabg
t`g suppcrt prcvbjgj hy Bonausbco.
. XGJWNGJ W^G CE CZ@GX ^GXUBNG^
Fat`cui` wg `gfrj scmg gvbjgong fhcut t`g prgvgotftbvg wcrk t`ft Bonausbco jcgs, foj
t`g suppcrt bt ibvgs tc ct`gr sgrvbngs (gi. Nrbmbofa Dustbng), bt bs `frj ft t`bs stfig, tc put
foy stiurgs tc t`bs. Cog frgf w`bn` wg gat ncuaj jc wbt` mcrg gxpacrftbco, wfs t`g wcrk
stf jc wbt` pgcpag t`gy suppcrt co `gfat` bssugs. Zcsg suppcrtgj hy Bonausbco frg
pgcpag w`c wcuaj hg sggo hy `gfat` bmprcvgmgot prcgssbcofas fs sugrboi rcm `gfat`
bogqufabtbgs, foj bt mbi`t hg pcssbhag t`ft t`grg bs mcrg suppcrt fvfbafhag tc fjjrgss t`gsg
rcm t`g Ncmmuobty @gfat` foj ^cnbfa Nfrg \frtogrs`bp.
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BOJBUBJWFA ^GXUBNG EWOJ^|BM\FNZ XG NCMMGOJFZBCO^
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
>:
. HGBOI F IGOGXBN \XCUBJGX
Zg cutncmgs hfsgj, pgrsco ngotrgj fpprcfn` fjcptgj hy Bonausbco mgfos t`ft bt nfo
gfsbay tfbacr t`g suppcrt bt prcvbjgs tc foy bojbvbjufa. Zbs bs wgaa uojgrstccj hy Ocrt`
Afofrks`brg ncmmbssbcogrs, hut oct hy Iafsicw ncmmbssbcogrs, w`c stbaa sgg t`g
crifobsftbco fs cnusboi bts suppcrt co pgcpag wbt` agfroboi jbsfhbabtbgs. Fs wg mcvg botcf ncotgxt w`grg faa bojbvbjufas wbaa hg purn`fsboi t`gbr cwo sgrvbngs, Bonausbco oggjs tc
hgncmg mcrg fjgpt ft frtbnuaftboi w`c bt bs fhag tc suppcrt foj `cw.
. ^ZFRBOI ^MFAA HWZ GP\FOJBOI \XCUB^BCO
Bonausbco `fs hubat bts rgputftbco co pgrsco ngotrgj suppcrt cr bojbvbjufas foj bt bs
rgspgntgj hy ncmmbssbcogrs cr turoboi jcwo wcrk bt ggas bt ncuajot jc wgaa. Zg
Jbrgntcr tcaj us t`ft s`g "oggjgj tc kocw gvgrycog ycu nfot `caj mcrg t`fo 5< pgcpag
bo ycur `gfj." @cwgvgr t`grg frg cppcrtuobtbgs cr Bonausbco tc gxpfoj foj ft t`g sfmg
tbmg, mfbotfbo bts ncmmbtmgot tc stfyboi smfaa. Zbs ncuaj hg t`rcui` jgvgacpboi t`ghrckgrfig pbact nurrgotay hgboi uojgrtfkgo wbt` ycuoi pgcpag bo Ocrt` Afofrks`brg,
cr hy prcvbjboi ncosuatfony co t`g jgvgacpmgot c pgrsco ngotrgj prfntbng bo ct`gr
prcvbjgrs, stftutcry foj vcauotfry.
. ^ZFEE ^FZB^EFNZBCO FOJ ^ZFEE OGGJ^
Zg gxbhag fpprcfn` cgrgj hy Bonausbco ncuaj pctgotbfaay ncmg ft f `bi` ncst tc stf.
Mfofigrs `fvg fargfjy gxprgssgj botgrgst bo uojgrtfkboi f survgy wbt` stf, tc `gfr t`gbr
vbgws co w`ft bs wcrkboi bo t`g crifobsftbco, w`ft ncuaj hg bmprcvgj foj w`ft suppcrt
foj trfboboi wcuaj go`fong t`gbr pgrcrmfong.
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BOJBUBJWFA ^GXUBNG EWOJ^ |\XCNG^^ EBOJBOI^
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
>7
\XCNG^^ EBOJBOI^
Z`g pfrtbnbpftbvg Boqubry \rcngss wfs strunturgj hct` tc ift`gr fsmun` boecrmftbco fs pcssbhag co t`g bmpfnt ce Bonausbcos wcrk,
foj tc gosurg t`ft faa t`csg w`c tcck pfrt, agfrogj ercm t`g
prcngss foj godcygj t`gbr gxpgrbgong.
Zg pggr rgsgfrn`grs ncotrbhutgj f `uig fmcuot, hct` rcm t`gbr gxpgrbgong, rcm t`g
wfy t`gy wgrg fhag tc rgaftg tc t`csg hgboi botgrvbgwgj, foj rcm t`gbr fofaytbn skbaas.
Zgbr pfssbco foj suppcrt cr Bonausbco wfs gvbjgot t`rcui`cut. Zgy wgrg oct fawfys
fhag tc fttgoj gvgry mggtboi hut t`grg wfs f sunbgot rgprgsgotftbco t`rcui`cut, gxngpt
bo t`g afst mggtboi w`go t`gbr fhsgong (cr f vfrbgty c rgfscos) wfs rgfaay gat.
Bt wfs nagfr t`ft t`gy hct` agfrogj ercm t`g prcngss foj godcygj bt4
Zg botgrvbgwboi prcngss nfo hg qubtg cvgrw`gamboi tc `gfr w`grg pgcpag wgrgft. B jbjot kocw `cw hfj t`g bostbtutbcos ncuaj hg. (pggr rgsgfrn`gr)
B `fj f sprboi bo my stgp B fm stbaa tfakboi fhcut `bm. (pggr rgsgfrn`gr)
Co t`g w`cag, t`g pgcpag botgrvbgwgj godcygj hgboi fskgj. Gvgrycog wfs gxpgrbgongj
fs ecrt`ncmboi, cpgo foj pcsbtbvg.
Bt wfs f iccj gxpgrbgong tc ncojunt t`g botgrvbgws cr sgrvbngs t`ft frgot cogscog kocws.
Bt wfs f prbvbagig tc `gfr jbrgntay rcm pgcpag wg wcrk cr. (Boqubry Ircupmgmhgr)
Zg gvfauftbco rfmgwcrk wfs f hgspckg tcca, jgvgacpgj hy t`g mgmhgrs c t`g Boqubry
Ircup tc rggnt w`ft t`gy pgrngbvgj tc hg t`g cutncmgs c t`g wcrk Bonausbco jcgs bo
8. Bt wfs tgstgj t`rcui` t`g gvfauftbco prcngss btsga foj wfs wgaa-rgngbvgj. Bt faacws
cr scmg gxbhbabty bo t`ft cutncmgs t`ft frg bmpcrtfot tc bojbvbjufas nfo hg fjjgj.
Bt fasc `fs mun` bo ncmmco wbt` t`g Kgys tc Nbtbzgos`bpfoj trfnks wgaa fifbost t`g
vfaugs foj prbonbpags cutabogj bo t`g ^gae-Jbrgntgj uppcrt Iubjfong(^ga-jbrgntgj
^uppcrt4 F Oftbcofa ^trftgiy cr ^nctafoj, ^ncttbs` Icvgromgot, 8
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BOJBUBJWFA ^GXUBNG EWOJ^|\XCNG^^ XG NCMMGOJFZBCO^
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
>5
\XCNG^^
XGNCMMGOJFZBCO^Hubajboi co t`g gxpgrbgong ce t`bs t`brj gvfauftbco ce Bonausbco
t`grg frg scmg bmpcrtfot agsscos ecr euturg rgsgfrn`.
. ^ZFEE ZXFBOBOI FOJ JGUGAC\MGOZ
Bt bs nagfray gssgotbfa t`ft bojbvbjufa cutncmgs s`cuaj hg igogrftgj, hy bojbvbjufas
t`gmsgavgs, fs bo t`g Cutncmgs Hfsgj ^uppcrt \afo fargfjy fjcptgj hy Bonausbco, fojt`ft fo cutncmgs rfmgwcrk s`cuaj hg tfbacrgj tc t`g crifobsftbco, fs bt `fs hggo cr
t`bs gvfauftbco. Ft t`g sfmg tbmg t`g crifobsftbco oggjs tc hg fwfrg c cutncmgs t`ft
frg hgboi fjvcnftgj cr pgcpag rgngbvboi suppcrt ft f oftbcofa agvga, foj faa stf oggj tc
uojgrstfoj hgst prfntbng bo cutncmg t`bokboi fs rgprgsgotgj hy t`g Kgys tc Nbtbzgos`bp,
t`g ^gosgs Erfmgwcrkfoj Zfakboi \cbots. Zbs mfy rgqubrg spgnbstn trfboboi foj coicboi
fwfrgogss rfbsboi.
. XG\GZBZBCO CE Z@G \XCNG^^
Zg gvfauftbco prcvbjgs f hfsgabog cr t`g 8: bojbvbjufas w`c usgj bt. Zg Boqubry
Ircup rgncmmgojgj t`ft bt bs usgj fs sun` foj t`ft t`gsg bojbvbjufas frg botgrvbgwgjfifbo bo 60 mcot`s 8 ygfrs tc sgg `cw t`gbr sncrgs `fvg n`foigj. Zbs wbaa gofhag t`g
crifobsftbco tc trfnk bmprcvgmgots co fo coicboi hfsbs. Ecr t`csg w`c `fj prgvbcusay
abvgj bo bostbtutbcos t`g sncrgs t`bs tbmg wgrg fifbost w`ft mfoy pgrngbvgj tc hg f vgry
acw hfsgabog. Bo 8
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BOJBUBJWFA ^GXUBNG EWOJ^ |C\\CXZWOBZBG^
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
>9
C\\CXZWOBZBG^
Xggntboi co Bonausbco's `bstcry, gxpgrbgong foj t`g gmgriboigovbrcomgot bt bs pcssbhag tc bjgotbey scmg bmpcrtfot cppcrtuobtbgs
ecr t`g euturg.
. HGBOI \GX^CO NGOZXGJ
Bonausbco `fs fawfys hggo f prcirgssbvg crifobsftbco. Bt bovgotgj t`g Bojbvbjufa ^grvbng
Euoj fpprcfn` mfoy ygfrs hgcrg bt wfs gos`rbogj bo agibsaftbco. Bt `fs fawfys wcrkgj
`frj ft hgboi pgrsco-ngotrgj foj `fs mun` iccj prfntbng tc s`frg wbt` ct`gr prcvbjgrs
foj pfrtbnuafray wbt` t`g O@^, w`grg t`g jrbvg cr pgrsco-ngotrgj prfntbng bs ocw f kgypfrt c t`g Vufabty ^trftgiy.
Zg crifobsftbco mfy wbs` tc ncosbjgr wfys bo w`bn` bt mbi`t s`frg hubaj co bts
rgputftbco foj s`frg bts gxpgrtbsg wbt` ct`grs bo t`g sgntcr, pfrtbnuafray t`csg wcrkboi cr
stftutcry sgrvbngs. Zbs wcuaj `fvg f oumhgr c hgogstts bonaujboi4 bmprcvboi fwfrgogss
c w`ft rgfa pgrsco ngotrgj prfntbng mgfos fnrcss t`g sgntcr; prcmctboi uojgrstfojboi
c w`ft Bonausbco stfojs cr wbt`bo t`g acnfa fut`crbty foj `gfat` foj pctgotbfaay hgboi f
scurng c boncmg igogrftbco cr t`g crifobsftbco.
. ^GAEJBXGNZGJ ^W\\CXZ
Zg ^ncttbs` Icvgromgot trftgiy co gae Jbrgntgj uppcrt (8
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BOJBUBJWFA ^GXUBNG EWOJ^|C\\CXZWOBZBG^
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
>0
Vufabty ce Abeg \rcngss N`foig
Eggaboi sfeg Abstgogj tc Bmprcvgj ncostjgong/mcrfag
@fvboi t`bois tc jc @fvboi f sfy Bmprcvgj skbaas
^ggboi pgcpag Zrgftgj wbt` rgspgnt Bmprcvgj mchbabty
^tfyboi fs wgaa fs ycu nfo Xgspcojgj tc Xgjungj symptcms
Abvboi w`grg ycu wfot/fs ycuwfot
Xgabfhbabty
Jgfaboi wbt` stbimf fojjbsnrbmboftbco
Zfhag 8 Z`gZfakboi \cbots erfmgwcrk ecr cutncmgs
Bonausbco bs fargfjy nagfray wcrkboi tc t`gsg cutncmgs, co fo bojbvbjufa hfsbs, fs
jgmcostrftgj t`rcui` t`g gvfauftbco. Zg rfmgwcrk ncuaj crm f usgua hfsbs cr
fo crifobsftbcofa acibn mcjga bo w`bn` Bonausbco jgmcostrftgs `cw bt fn`bgvgs t`gsg
cutncmgs fnrcss t`g w`cag.
. \XGUGOZBCO
\rgvgotbco bs f kgy pfrt c puhabn sgntcr rgcrm. Bonausbco prcmctgs `gfat` foj wgaahgboi
t`rcui`cut bts wcrk. Fat`cui` bt nagfray prgvgots sgvgrfa c t`g bojbvbjufas bt suppcrts
rcm usboi mgotfa `gfat` foj bo scmg nfsgs nrbmbofa dustbng sgrvbngs, bt bs `frj tc
gvbjgong t`bs. Ogvgrt`gagss bt bs wcrt` wftn`boi cut cr foj jcnumgotboi w`grgvgrpcssbhag, pfrtbnuafray bo nfsgs w`grg f nagfr rgjuntbco bo t`g usg c ct`gr sgrvbngs cvgr
tbmg, nfo hg trfnkgj.
. FNZBUG NBZBTGO^@B\
^bmco Juy `fs rgngotay wrbttgo f pfpgr cr BXB^^ co Nbtbzgos`bp foj @umfo Xbi`ts bo
rgaftbco tc pgcpag wbt` jbsfhbabtbgs - Bmfiboboi t`g Euturg4 Nbtbzgos`bp.
@g cutabogs f vbsbco ecr scnbfa pcabny bo ^nctafoj, w`bn` bs ecuojgj co t`rgg prbonbpags4
6. Gqufabty- faa nbtbzgos frg gqufa, oct hy hgboi t`g sfmg, hut hy hgboi gqufa bo stftus,
gqufa bo jbiobty, wbt`bo t`g ncmmuobty.
8. Jbgrgong- nbtbzgos frg jbgrgot, t`gy hrboi tcigt`gr jbgrgot oggjs foj ibets, foj bt
bs ercm t`g rgspgnteua ncmhboftbco ce t`gsg t`ft ncmmuobty bs hubat.
>. Dustbng- nbtbzgos`bp bs fn`bgvgj hy f s`frgj ncmmbtmgot ce ncmmuobty tc trgft gfn`
ct`gr fs gqufas foj tc ecuoj bts afws foj bostbtutbcos upco t`ft gqufabty.
@g fsks us tc ncosbjgr4
@cw nfo wg hg f scnbgty w`grg gvgrycog bs suppcrtgj tc hg fo fntbvg nbtbzgo3
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BOJBUBJWFA ^GXUBNG EWOJ^ |C\\CXZWOBZBG^
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
>2
Zbs bs f nrunbfa qugstbco t`ft ncuaj hg fppabgj tc Bonausbco. @cw ncuaj gvgrycog w`c bs
suppcrtgj hy Bonausbco hg suppcrtgj tc tfkg up t`gbr rcag fs fo fntbvg nbtbzgo3 @cw wcuaj
wg oggj tc rgjgstog cur uojgrstfojboi c mfkboi f ncotrbhutbco cr t`bs tc hg t`g nfsg.
Bonausbco wcrks wbt` mfoy pgcpag w`c stbaa oggj tc stoj t`gbr pafng bo cur scnbgty foj hg
sggo fs ncotrbhutcrs fs wgaa fs rgngbvgrs c suppcrt.
Bonausbco wbt` bts bo`grgot hgabg bo t`g nfpfnbty foj ibegjogss c gvgry bojbvbjufa bs bofo bjgfa pcsbtbco tc ncotboug hct` tc wcrk co t`bs n`faagoig btsga, foj tc suppcrt ct`grs
tc jc sc.
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BOJBUBJWFA ^GXUBNG EWOJ^ |BOECXMFZBCO
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
:6
BOECXMFZBCO
Fjjbtbcofa aboksFatrum
www.fatrum.cri
Kgys tc Nbtbzgos`bp
www.kgystcnbtbzgos`bp.hacispct.nc.uk
^gosgs Erfmgwcrk
`ttp4//s`urf.s`u.fn.uk/80
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BOJBUBJWFA ^GXUBNG EWOJ^ |BOECXMFZBCO
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
:>
Cur fpprcfn` bs pfrtbnbpftbvg, w`bn` mgfos t`ft wg uojgrtfkg cur wcrk
bo t`g spbrbt ce pfrtogrs`bp foj nc-nrgftbco, sc t`ft agfroboi foj t`g
cwogrs`bp ce pafos ecr euturg fntbco bs gmhgjjgj wbt`bo t`g bojbvbjufas
foj crifobzftbcos wbt` w`cm wg wcrk. Yg frg ncmmbttgj tc jgabvgrboi
`bi` qufabty wcrk co tbmg tc firggj cutncmgs foj wbt`bo hujigt.
Yg wgrg jgabi`tgj tc hg fskgj tc rgsgfrn` t`g bmpfnt ce Bonausbcos wcrk.
Yg `fvg fo fntbvg foj coicboi botgrgst, bo t`g dcurogy ce vfaugs agj
crifobsftbcos. Yg kocw t`ft bt bs t`g wfy vfaugs frg abvgj cut t`rcui`cut
fo crifobzftbco, t`ft gofhags faa ce us, fs vuaogrfhag pgcpag, tc `fvg t`g
ncostjgong tc abvg cur abvgs tc t`g euaa. Z`g hcaj wfy bo w`bn` Bonausbco
`fs rg-s`fpgj btsgae foj bs ncotboufaay boocvftboi bo abog wbt` bts pgrsco
ngotrgj prbonbpags, bs hct` fo bospbrftbco, foj f mcjga ce jyofmbn
agfjgrs`bp ecr t`g sgntcr.
www.fobmftgncosuatboi.cri.uk
Z`g Ngotrg ecr Ygaefrg XgecrmZ`g Ngotrg ecr Ygaefrg Xgecrm bs fo bojgpgojgot rgsgfrn` foj
jgvgacpmgot ogtwcrk. Bts fbm bs tc trfosecrm t`g nurrgot wgaefrg stftg sc
t`ft bt suppcrts nbtbzgos`bp, efmbay foj ncmmuobty. Bt wcrks hy jgvgacpboi
foj s`frboi scnbfa boocvftbcos foj bougonboi icvgromgot foj scnbgty tc
fn`bgvg ogngssfry rgecrms.
Zc stoj cut mcrg ic tc www.ngotrgecrwgaefrgrgecrm.cri
Yg prcjung f mcot`ay gmfba ogwsagttgr, be ycu wcuaj abkg tc suhsnrbhg tc
t`g abst pagfsg vbsbt4 hbt.ay/NeYX-suhsnrbhg
Rcu mbi`t abkg tc ecaacw us co twbttgr4 LNecrYX
Cr stoj us co Efnghcck `grg4 ngotrgecrwgaefrgrgecrm
http://www.animateconsulting.org.uk/http://www.centreforwelfarereform.org/http://bit.ly/CfWR-subscribehttps://twitter.com/CforWRhttps://www.facebook.com/centreforwelfarereformhttps://www.facebook.com/centreforwelfarereformhttps://twitter.com/CforWRhttp://bit.ly/CfWR-subscribehttp://www.centreforwelfarereform.org/http://www.animateconsulting.org.uk/ -
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BOJBUBJWFA ^GXUBNG EWOJ^|BOECXMFZBCO
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
::
Xgagvfot \uhabnftbcos
ZXFUGAABOI @C\GEWAAR
Z`grg bs oc bjgfa mcjga ce sgae-jbrgntgjsuppcrt - t`g boocvftbco bs stbaa ftfo gfray stfig. Z`bs rgpcrt jrfws
tcigt`gr agsscos ercm botgroftbcofahgst prfntbng tc suppcrt n`foig foj
boocvftbco bo cut` Fustrfabf. .
`ttp4//hbt.ay/trfv`cpg
\GX^COFAB^GJ ^W\\CXZ
^grvbng prcvbjgrs cetgo gap pgcpagwbt` jbsfhbabtbgs bo wfys t`ft tccbogxbhag. Z`bs rgpcrt jgsnrbhgsboocvftbvg wcrk tc prcvbjg igoubogaypgrscofabsgj suppcrt ecr pgcpag wbt`t`g mcst ncmpagx bmpfbrmgots.
`ttp4//hbt.ay/pgrscofabsgj-suppcrt
F EFBX HWJIGZ
@cw tc sgt t`g rbi`t hujigt ecr pgcpagtc ncotrca bs suhdgnt tc f abvgay jghftg
bo nctafoj. Z`bs jbsnussbco pfpgrcgrs t`cui`ts co t`g prbonbpags t`ft
s`cuaj uojgrpbo f efbr foj rgfscofhagsystgm ce pgrscofa hujigts..
`ttp4//hbt.ay/efbr-hujigt
OGY ^NXB\Z ECX NFXG
MFOFIGX^
Z`bs jbsnussbco pfpgr cutabogs `cw t`grcag ce t`g nfrg mfofigr nfo hg hgttgrjgsbiogj bo crjgr tc hg mcrg rgfabstbnfoj gmpcwgrboi.
`ttp4//hbt.ay/ogwsnrbptnm
http://bit.ly/travhopehttp://bit.ly/personalised-supporthttp://bit.ly/fair-budgethttp://bit.ly/newscriptcmhttp://bit.ly/newscriptcmhttp://bit.ly/fair-budgethttp://bit.ly/personalised-supporthttp://bit.ly/travhope -
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BOJBUBJWFA ^GXUBNG EWOJ^ |BOECXMFZBCO
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
:7
F EFBX ^ZFXZ
Efmbabgs wbt` n`bajrgo wbt` jbsfhbabtbgsjgsnrbhg t`g kboj ce systgm t`ft ncuaj
rgfaay wcrk ecr t`gm. Z`gy jc octdust wfot hujigts - hut mgfoboieua
pfrtogrs`bps wbt` prcegssbcofas. Z`grgfa wgfat` mcjga bs fasc gxpafbogj..
`ttp4//hbt.ay/f-efbr-stfrt
\GX^COFAB^GJ ZXFO^BZBCO
\gr`fps t`g mcst rfjbnfa ecrmsce pgrscofabsftbco bo t`g WK ibvgsefmbabgs ncotrca ce scnbfa nfrg, gfat`foj gjunftbco hujigts. Z`g bmpfntbs tc rfjbfaay bmprcvg cutncmgs ecrycuoi pgcpag wbt` jbsfhbabtbgs.
`ttp4//hbt.ay/pgrscofabsgj-trfosbtbco
\GGX \CYGX
Fs f ncmmuobty ircup bo Jconfstgrnfmpfbiogj tc ncotrca t`gbr cwo
mgotfa gfat` hujigts t`gy ecuojt`ft t`g mcst pcwgreua ecrm ce
suppcrt wfs t`g suppcrt t`ft t`gyifvg gfn` ct`gr - pggr pcwgr.
`ttp4//hbt.ay/pggr-pcwgr
KGR^ ZC NBZBTGO^@B\
Nbtbzgos`bp bs ecr gvgrycog. Z`bs iubjgbs hct` prfntbnfa foj p`bacscp`bnfa. Bts`cws t`ft pgcpag wbt` botgaagntufajbsfhbabtbgs nfo hg euaa foj fntbvgnbtbzgos be t`gy igt t`g rbi`t suppcrtfoj t`g n`fong tc hg bo ncotrca.
`ttp4//hbt.ay/huy-kgys
http://bit.ly/a-fair-starthttp://bit.ly/personalised-transitionhttp://bit.ly/peer-powerhttp://bit.ly/buy-keyshttp://bit.ly/buy-keyshttp://bit.ly/peer-powerhttp://bit.ly/personalised-transitionhttp://bit.ly/a-fair-start -
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BOJBUBJWFA ^GXUBNG EWOJ^|BOECXMFZBCO
BOJG\GOJGOZ XG^GFXN@ HR FOBMFZG \WHAB^@GJ HR Z@G NGOZXG ECX YGAEFXG XGECXM
:5
\GX^COFAB^FZBCO BO
MGOZFA @GFAZ@Jgspbtg t`g gvbjgong t`ft
pgrscofabsftbco's bmpfnt bo mgotfa`gfat` bs mcrg pcsbtbvg t`fo bo foy
ct`gr stgaj prcirgss `fs hggo tcc sacw.Z`bs iubjg cgrs scmg prfntbnfa wfys
ecrwfrj.
www.hbt.ay/p-mgotfa`gfat`
FXN@BZGNZWXG ECX
\GX^COFAB^FZBCO\grscofabsftbco rgqubrgs f suppcrtboifrn`btgnturg. Zcc cetgo t`bs turosbotc f prcegssbcofabsgj bojustry. Z`bsrgpcrt s`cws t`ft fo fatgroftbvg,ncmmuobty-hfsgj fpprcfn` bs hct`mcrg gmpcwgrboi foj gnbgot.
www.hbt.ay/frn`btgnt-pgrs
@GFAZ@ GEEBNBGONBG^
\grscofabsftbco ncuaj oct dusttrfosecrm cur gxpgrbgong ce mgotfa
`gfat` sgrvbngs bt ncuaj bmprcvgsuppcrt tc pgcpag wbt` n`rcobn gfat`
ncojbtbcos foj hrboi rgfa jbiobty ftt`g goj ce abeg.
www.hbt.ay/`gfat`-gnbgonbgs
\GGX ^W\\CXZ
\ggr suppcrt ncmgs bo mfoy jbgrgotecrms foj t`bs puhabnftbco jgsnrbhgsf rfoig ce jbgrgot mcjgas t`ftfrg nurrgotay gapboi pgcpag stfy boncotrca foj tc igt bi` qufabty suppcrthgycoj t`g prcegssbcofa systgm.
www.hbt.ay/pggr-suppcrt
http://bit.ly/p-mentalhealthhttp://www.bit.ly/architect-pershttp://www.bit.ly/health-efficiencieshttp://www.bit.ly/peer-supporthttp://www.bit.ly/peer-supporthttp://www.bit.ly/health-efficiencieshttp://www.bit.ly/architect-pershttp://bit.ly/p-mentalhealth -
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