india employee speak 2007 snapshot

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  • 8/14/2019 India Employee Speak 2007 Snapshot

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    One of the biggest annual syndicated study tracking employment

    trends, employee engagement cycle and corporate perceptions amongthe white collar employees in India

    Very large sample base of over 16,500 current and prospectiveemployees surveyed online in April-May 2007

    Covering employees of over 4,700 companies of various sizes from all

    types of industry segments, sectors, job functions and hierarchy levels

    Backed by a robust research methodology making the datarepresentative of 160 million urban Indians

    Study Overview

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    A large-scale online survey conducted in April - May 2007. Sampled over

    16,300 complete and usable responses (9,000 salaried employees)

    Online survey conducted using one of the leading portals in India as well asGoogle search ads

    Data made representative of the entire urban Indian population by usingappropriate 'demographic multipliers' derived from a land survey, which wasconducted by JuxtConsult during March-April 2007, sampling over 10,000

    households in 31 cities (till 20,000 population size towns) spread across all the4 regions of the country

    Only authentic Govt. of India data used for deriving representation weights

    Methodology

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    Topline Findings!

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    Average age of getting the first job is 22.7 years

    Average years of work experience is 12.6 years(increases with increase in size of the company)

    Average tenure per job is 4.7 years. However, tenurewith the current company averages much higher

    The white collar world!

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    Total Work Experience

    30%

    18%21%

    31% Upto 3 years

    3 - 7 years7 - 15 years

    15 years plus

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    Only 1 in 5 has a professional educational degree

    Only 1 in 8 has a claimed monthly family income ofover Rs.50K

    Most below 20K monthly family income households aresingle income households

    6 out of 10 still do not have a credit card, but 9 out of

    10 own a mobile phone

    The collars appear greasy

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    Educational Profile by Stream

    32%

    18%

    47%

    3%School

    Professional StreamGeneral Stream

    Others

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    Monthly Individual vis--vis Household Income (Rs.)

    46%

    3%

    12%

    25%

    13%3%

    12%

    17%26%

    42%

    0%

    10%

    20%

    30%

    40%

    50%

    Upto 10K 10K-20K 20K-50K 50K plus Not specify

    M onthly IndividualIncome

    M onthlyHousehold Income

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    On an average, 1 senior manger manages only 6 whitecollar employees. Larger companies show the bestturnover-to-employee efficiencies

    Participation in company growth (stock options),followed by company provided accommodation andtransportation are the most desired perks in relation

    to their current availability

    IT and Telecom come out as the most aspired forindustry verticals

    But the shirt wrinkle-free

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    Industry Distribution byCurrent Job

    Distribution byDesired Next Job

    Change

    Most DesiredIT - Software 5% 25% 20%

    Telecom 4% 21% 17%

    Architecture / Home Dcor / Interior Designing 1% 8% 7%

    IT Hardware 2% 7% 5%

    Hospitality (Airlines / Hotels / Travel & Tourism) 3% 5% 2%

    Least Desired

    Transportation / Distribution / Delivery / Courier 5% 2% -3%

    Healthcare / Pharmaceuticals / Biotech 7% 1% -6%

    Industrial Products / Machine Tools 8% 2% -7%

    Education 7% 0% -7%

    Defense / Govt. / Ministry 10% 2% -8%

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    3 out of 4 white collar employees are fence sitters

    8 out of 10 are open to a change/move in the next 6 months

    Dissatisfaction with current salary and designation, together witha felt sense of lack of self-growth are largely what triggerfence-sitting and quitting

    Hygiene factors largely about employees self-growth, add-on motivators largely about company-growth

    Corporate brand image critical in attracting prospective

    Shirts of others seem whiter!

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    Satisfaction level with Current Job

    20%

    75%

    5%

    Satisfied

    Fence Sitters

    Dissatisfied

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    The emerging employee engagement model!

    Work & Work Environment

    Motivations De-motivations

    DissatisfactionSatisfaction Fence Sitting

    Monitor

    Manage

    Continue Leave

    S a m e

    C o m

    p a n y N

    ew

    C om

    p an

    y

    Monitor

    ManageX

    selfgrowthcompany

    growth

    RetainMotivate - Attract -

    Added MotivatorsTangible Company reputation

    Intangible Work environment,facilities and managementleadership and values

    Hygiene FactorsTangible Salary, Designation

    Intangible - Learning opportunitiesand job content

    SalaryDesignation

    Learning opportunities

    Work environmentJob content

    Transparent decision-making

    and appraisal system

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    Over half the fence sitters are seeking jobs actively

    On an average each individual using 2 search modes

    Print recruitment ads and online job sites are the most used modes

    Word of mouth referencing has landed the most current jobs

    Recruitment consultants show the most effective conversion ratio

    Recruitment consultants and online job sites are likely to gain themost in terms of future usage

    The laundry shops!

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    TOI (Ascent) is the most top of mind as well as most used

    recruitment ad newspaper/magazine. Malayala Manorama showsthe most impressive secondary-to-primary usage shareconversion ratio

    Naukri is the most top of mind as well as most used job portal. Italso shows the most impressive secondary-to-primary usageshare conversion ratio

    ABC Consultants is the most top of mind as well as most usedrecruitment consultant on preferred basis. Mafoi is the mostused recruitment consultant on multiple usage basis (secondary

    usage share)

    The most famous laundry shops!

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    Corporate leadership associations!Criteria Top Company % Associating

    Sample base range 9,000 to 16,730

    Best employer Infosys 26%

    Most desirable (to work in) Infosys 17%

    Best corporate reputation in the country Reliance 24%

    Best top management leadership Infosys 19%

    Globally most competitive Indian company Tata 23%

    Most professional business processes and practices Reliance 20%

    Most state-of-art work facilities and amenities Infosys 22%

    Most employee-friendly values and work culture Infosys 21%Best training ground for developing top quality managers Infosys 18%

    Most ethical in conducting business Tata 30%

    Infosys tops on 6 out of 10 corporate leadership associations

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    HR leadership associations!Criteria Core /

    IndustrialConsumerGoods

    ConsumerServices

    Banking &Finance

    IT

    Sample base range 730 - 1,100 445 - 650 400 - 630 450 - 665 890 - 1,275

    Best salary packages Reliance 19% Reliance 13% TCS 9% ICICI 13% Infosys 18%

    Attracts the best talent Reliance 17% Reliance 16% Tata 37% ICICI 21% Infosys 20%

    Retains the best talent Tata 17% Tata 16% Tata 39% ICICI 18% Infosys 19%

    Most exciting company to work in Tata 23% Tata 10% Tata 37% ICICI 14% Infosys 17%

    Best learning opportunities & training Reliance 16% Reliance 12% Tata 41% ICICI 15% Infosys 24%

    Reputation of top management Tata 18% Tata 15% Tata 12% ICICI 15% Infosys 22%

    Best employee welfare policies Tata 21% Tata 37% Tata 16% ICICI 19% Infosys 23%Best employer Tata 19% Reliance 26% Tata 27% ICICI 14% Infosys 20%

    Clear industry favorites, especially in services, banking and IT

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    Insightful understanding of key HR trends and issues academic backgrounds andsocio-economic profiles, work experience, employment tenures, salary levels andbenefits, etc.

    Comparative and expected future trends - by industry segments, sectors, size ofcompanies, job functions, hierarchy levels, etc.

    Employee speak - key factors in choosing a job, job expectations, satisfaction,motivators and demotivators, their definitions of good job content and HR policies

    Job search dynamics - active versus passive searchers, preferred search modes andtheir usage and effectiveness levels, preferred intermediaries (offline and online)

    Corporate brand perceptions - attractiveness of companies on key corporate

    leadership and HR parameters (overall as well as industry level)

    India Employee Speak 2007 StudyUnveiling the White Collar World!

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    4 Main Syndicated Reports

    1. Current white collar employment trendsand practices

    2. Current job search behavior andpreferences

    3. Current employee expectations,motivations, satisfaction and desired

    improvements

    4. Current company perceptions on keycorporate and HR parameters

    Possible Supplementary Reports

    Category Reports* (examples) Industry specific (IT/ITES, Consumer

    Goods, Consumer Services, industrialGoods, Banking/Finance)

    Function specific (Marketing,Finance/Accounts, Admin & GeneralManagement, IT)

    Segment Reports* (examples) Women (vis--vis men) Qualified Professionals (vis--vis

    general qualification ones) Fresher (vis--vis the working ones)

    * depending on the sufficiency of sample size of relevant respondents

    India Employee Speak 2007 StudyList of Reports

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    Each of the 4 Main Reports : Rs. 35,000* / USD 1,000

    Special 4 Pack Offer : Rs. 1,00,000* / USD 3,000

    Each Supplementary Report : Rs. 1,00,000* / USD 3,000

    Payment Terms : 50% advance: 50% on delivery of all ordered reports

    Delivery Timeline : If ready, immediately on advance payment: Otherwise 7-10 days per report from the date of

    order (receipt of advance payment)

    India Employee Speak 2007 StudyPricing of Reports

    * 12.36% service tax extra

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    About JuxtConsult A pioneer in conducting highly robust large scale online

    studies

    A portfolio of well accepted syndicated research products

    in the Indian online space India Online, NRI Online,Online Brand Tracks, Website User Friendliness Index

    A joint venture of Indicus Analytics, a leading economicresearch firm and Webchutney, one of the largest fullservice interactive agencies in India

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    Key ClientsIndia

    http://india.makemytrip.com/default.shtmlhttp://www.airtelworld.com/http://www.ebay.in/
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    Contact Details Address : 7, Kehar Singh Estate, 1st Floor, Westend

    Marg, Lane 2, Said-ul-Ajaib, New Delhi 110030

    Telephone : +91-11-29535098, +91-9811256502

    Contact Person : Sanjay Tiwari

    Email : [email protected]

    Website : www.juxtconsult.com

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    Thank You!