independent monitoring as key element for credibility€¦ · independent monitoring as key element...
TRANSCRIPT
INDEPENDENT MONITORING AS
KEY ELEMENT FOR CREDIBILITY
2nd International Danube Soya Congress, Augsburg
25th November 2013
Franz Pfeifer, SGS Austria Controll-Co. Ges.m.b.H.
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ABOUT SGS
World’s leading inspection, verification, testing and
certification company
Founded in 1878 as a grain inspection company
Experts at:
Providing competitive advantage
Driving sustainability
Delivering trust
75,000 employees including:
Scientists, engineers, doctors, chemists, auditors and
inspectors
1,500 offices and laboratories globally
Current structure of ten business lines initiated in 2003
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TRUST IS ESSENTIAL
… from field to consumer.
Trust through supply chains …
Independence
Integrity
Trust
Accuracy
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WHAT IS CREDIBILITY?
Credibility refers to the objective and subjective
components of the believability of a source or message.
From Wikipedia, the free encyclopedia; 2013
Quite simply, credibility is the degree of trust that your
statements, claims and activities inspire in others.
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HOW TO BUILD CREDIBILITY
Trust and Credibility take years to develop but can be lost in seconds.
Transparency Communication Reputation
Ethical Behaviour
Inspire Trust
in Others Values
Stakeholder Dialogue
Performance Excellence
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COMPLETE TRUST
The core business of independent monitoring
Good reputation for independence and integrity enables
inspection companies to build trust wherever needed.
Providing transparent and unbiased inspection, testing,
verification and certification solutions can give assurance
in products, processes, systems and services.
Ensuring the quality and the quantity of commodities,
builds credibility and inspires trust in others.
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CREDIBILITY OF CLAIMS AND ACTIONS
Claims:
Compliance with Danube Soya
Guidelines
Origin from Danube region
GMO-free
Crop protection meets EU
regulations
No loss of nature reserves, no
change of land use
Compliance with labour and social
law and conventions (EU and ILO)
Verification by independent
monitoring
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KEY ELEMENTS OF
INDEPENDENT MONITORING
Independence
Clear separation between organizations to be certified and
those involved in independent monitoring
Integrity
Consistency of actions, values, methods, measures,
principles, expectations, and outcomes
Trust
Relying on the claims and actions of another party
Accuracy
Degree of closeness of measurements of a parameter to that
parameter's actual (true) value
Independent monitoring reports credible information about
performance of processes and systems.
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MONITORING SYSTEM
Danube Soya monitoring system comprises 3 stages:
Quality assurance and inspection systems operated by the
participants.
External inspections and certifications conducted by EN
45011-accredited inspection bodies (SGS Austria)
approved by Danube Soya Association.
Risk-based supervisory inspections conducted by system
inspection body directly commissioned by Danube Soya
Association (10% of soya quantity licensed to Danube
Soya)
Independent
monitoring
„Monitoring of
monitoring“
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DANUBE SOYA CONTRACT SYSTEM
Danube Soya
Association
Supervisory
Inspection Body
SGS Austria
(Inspection Office)
Trademark User
P
T
AC
F F
F
Approval Contract
Contract TM Contract
FP Contract
DS Contract
SGS Delivering
Office
(inspection, sampling)
SGS Delivering
Office
(inspection, sampling)
SGS Laboratories
(GMO-Testing)
F=Farmer, AC=Agricultural Collector, T=trader, PP=primary Processor, P=Processor, TM Contract=Trademark Contract, FP=Compound Feed Plant
Contract, DS Contract=Danube soya Contract ( Certificates) ( Lot certificates) ( Inspection Contracts)
PP
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ACROSS THE SOYA SUPPLY CHAIN
Soya Producers
Farmers
• Individual growers
• Pools of farmers
• Cooperatives
• Agro holding
companies
• Investors
• Agricultural
collectors
• Storage
• Crushing
• Mills
• Toasters
• Compound
feed plants
• Traders
• Exporters &
importers
• Road
• Rail
• River
• Food processors
• Agricultural processors
(cattle, pigs, poultry,..)
• Slaughterhouses
• Egg packing stations
• Dairies
Collectors
Storage
Traders
Logistics
Primary Processors
Compound Feed Plants
Soya Processors
Marketers
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ELEMENTS OF
INDEPENDENT MONITORING
Key services:
Trade and shipping related
services
Supply chain monitoring
Food and feed safety
Outsourcing
Seed and crop services
Global network
Key services:
Audit / certification against
Danube Soya guidelines and
against specific standards
(GM-free)
Customised audit solutions
Training services
Sampling and Analytical
services
THANK YOU FOR YOUR ATTENTION!
SGS Austria Controll-Co. Ges.m.b.H.
Authorized inspection body for Danube Soya
Diefenbachgasse 35, A-1150 Vienna, Austria
t: +43 (0)1 512 25 67 128
m: +43 (0)664 235 88 31
WWW.SGS.COM