incremental permission value

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1985 - 1989 1990 - 1994 1995 - 1999 2000 - 2004 2005 - 2009 2010 - 2014 2015 +

Primary focus Product Customer Marketing multi-channel

relationship

European legislation

One to one mktg IPV Incremental

Permission Value

Commercial relationship

High volume Data

Consumer privacy issuesInternet Low cost computers

Search

Media fragmentation Hand held technology

LTV Life time value

Retun on Investment CRM Engagement

Social media

Multi channel

Main influences

"Exciting"

Marketing process

/ techniques

Dominant

Marketing

Theories

Direct Mail & Doordrop Email

1985 - 1989 1990 - 1994 1995 - 1999 2000 - 2004 2005 - 2009 2010 - 2014 2015 +

Primary focus Product Customer Marketing multi-channel

relationship

European legislation

One to one mktg IPV Incremental

Permission Value

Commercial relationship

High volume Data

Consumer privacy issuesInternet Low cost computers

Search

Media fragmentation Hand held technology

LTV Life time value

Retun on Investment CRM Engagement

Social media

Multi channel

Main influences

"Exciting"

Marketing process

/ techniques

Dominant

Marketing

Theories

Direct Mail & Doordrop Email

1985 - 1989 1990 - 1994 1995 - 1999 2000 - 2004 2005 - 2009 2010 - 2014 2015 +

Primary focus Product Customer Marketing multi-channel

relationship

European legislation

One to one mktg IPV Incremental

Permission Value

Commercial relationship

High volume Data

Consumer privacy issuesInternet Low cost computers

Search

Media fragmentation Hand held technology

LTV Life time value

Retun on Investment CRM Engagement

Social media

Multi channel

Main influences

"Exciting"

Marketing process

/ techniques

Dominant

Marketing

Theories

Direct Mail & Doordrop Email

1985 - 1989 1990 - 1994 1995 - 1999 2000 - 2004 2005 - 2009 2010 - 2014 2015 +

Primary focus Product Customer Marketing multi-channel

relationship

European legislation

One to one mktg IPV Incremental

Permission Value

Commercial relationship

High volume Data

Consumer privacy issuesInternet Low cost computers

Search

Media fragmentation Hand held technology

LTV Life time value

Retun on Investment CRM Engagement

Social media

Multi channel

Main influences

"Exciting"

Marketing process

/ techniques

Dominant

Marketing

Theories

Direct Mail & Doordrop Email

1985 - 1989 1990 - 1994 1995 - 1999 2000 - 2004 2005 - 2009 2010 - 2014 2015 +

Primary focus Product Customer Marketing multi-channel

relationship

European legislation

One to one mktg IPV Incremental

Permission Value

Commercial relationship

High volume Data

Consumer privacy issuesInternet Low cost computers

Search

Media fragmentation Hand held technology

LTV Life time value

Retun on Investment CRM Engagement

Social media

Multi channel

Main influences

"Exciting"

Marketing process

/ techniques

Dominant

Marketing

Theories

Direct Mail & Doordrop Email

1985 - 1989 1990 - 1994 1995 - 1999 2000 - 2004 2005 - 2009 2010 - 2014 2015 +

Primary focus Product Customer Marketing multi-channel

relationship

European legislation

One to one mktg IPV Incremental

Permission Value

Commercial relationship

High volume Data

Consumer privacy issuesInternet Low cost computers

Search

Media fragmentation Hand held technology

LTV Life time value

Retun on Investment CRM Engagement

Social media

Multi channel

Main influences

"Exciting"

Marketing process

/ techniques

Dominant

Marketing

Theories

Direct Mail & Doordrop Email

1985 - 1989 1990 - 1994 1995 - 1999 2000 - 2004 2005 - 2009 2010 - 2014 2015 +

Primary focus Product Customer Marketing multi-channel

relationship

European legislation

One to one mktg IPV Incremental

Permission Value

Commercial relationship

High volume Data

Consumer privacy issuesInternet Low cost computers

Search

Media fragmentation Hand held technology

LTV Life time value

Retun on Investment CRM Engagement

Social media

Multi channel

Main influences

"Exciting"

Marketing process

/ techniques

Dominant

Marketing

Theories

Direct Mail & Doordrop Email

1985 - 1989 1990 - 1994 1995 - 1999 2000 - 2004 2005 - 2009 2010 - 2014 2015 +

Primary focus Product Customer Marketing multi-channel

relationship

European legislation

One to one mktg IPV Incremental

Permission Value

Commercial relationship

High volume Data

Consumer privacy issuesInternet Low cost computers

Search

Media fragmentation Hand held technology

LTV Life time value

Retun on Investment CRM Engagement

Social media

Multi channel

Main influences

"Exciting"

Marketing process

/ techniques

Dominant

Marketing

Theories

Direct Mail & Doordrop Email

1985 - 1989 1990 - 1994 1995 - 1999 2000 - 2004 2005 - 2009 2010 - 2014 2015 +

Primary focus Product Customer Marketing multi-channel

relationship

European legislation

One to one mktg IPV Incremental

Permission Value

Commercial relationship

High volume Data

Consumer privacy issuesInternet Low cost computers

Search

Media fragmentation Hand held technology

LTV Life time value

Retun on Investment CRM Engagement

Social media

Multi channel

Main influences

"Exciting"

Marketing process

/ techniques

Dominant

Marketing

Theories

Direct Mail & Doordrop Email

1985 - 1989 1990 - 1994 1995 - 1999 2000 - 2004 2005 - 2009 2010 - 2014 2015 +

Primary focus Product Customer Marketing multi-channel

relationship

European legislation

One to one mktg IPV Incremental

Permission Value

Commercial relationship

High volume Data

Consumer privacy issuesInternet Low cost computers

Search

Media fragmentation Hand held technology

LTV Life time value

Retun on Investment CRM Engagement

Social media

Multi channel

Main influences

"Exciting"

Marketing process

/ techniques

Dominant

Marketing

Theories

Direct Mail & Doordrop Email

1985 - 1989 1990 - 1994 1995 - 1999 2000 - 2004 2005 - 2009 2010 - 2014 2015 +

Primary focus Product Customer Marketing multi-channel

relationship

European legislation

One to one mktg IPV Incremental

Permission Value

Commercial relationship

High volume Data

Consumer privacy issuesInternet Low cost computers

Search

Media fragmentation Hand held technology

LTV Life time value

Retun on Investment CRM Engagement

Social media

Multi channel

Main influences

"Exciting"

Marketing process

/ techniques

Dominant

Marketing

Theories

Direct Mail & Doordrop Email

1985 - 1989 1990 - 1994 1995 - 1999 2000 - 2004 2005 - 2009 2010 - 2014 2015 +

Primary focus Product Customer Marketing multi-channel

relationship

European legislation

One to one mktg IPV Incremental

Permission Value

Commercial relationship

High volume Data

Consumer privacy issuesInternet Low cost computers

Search

Media fragmentation Hand held technology

LTV Life time value

Retun on Investment CRM Engagement

Social media

Multi channel

Main influences

"Exciting"

Marketing process

/ techniques

Dominant

Marketing

Theories

Direct Mail & Doordrop Email

Clear 0.75

Gives me choice 0.77

Honest 0.82

I’m in control 0.62

Inviting 0.79

Trustworthy 0.78

Welcoming 0.78

Appealing 0.74

My data will be safe 0.75

Values me 0.86

Reassured 0.70

Gives confidence 0.75

Rewarding 0.86

Flexible 0.9

Yes 38%

Clear 0.75

Gives me choice 0.77

Honest 0.82

I’m in control 0.62

Inviting 0.79

Trustworthy 0.78

Welcoming 0.78

Appealing 0.74

My data will be safe 0.75

Values me 0.86

Reassured 0.70

Gives confidence 0.75

Rewarding 0.86

Flexible 0.9

Yes 38%

Clear 0.81

Gives me choice 0.86

Honest 0.86

I’m in control 0.79

Inviting 0.96

Trustworthy 0.79

Welcoming 0.95

Appealing 0.90

My data will be safe 0.78

Values me 0.89

Reassured 0.82

Gives confidence 0.84

Rewarding 1.08

Flexible 0.9

Yes 52%

Clear 0.81

Gives me choice 0.86

Honest 0.86

I’m in control 0.79

Inviting 0.96

Trustworthy 0.79

Welcoming 0.95

Appealing 0.90

My data will be safe 0.78

Values me 0.89

Reassured 0.82

Gives confidence 0.84

Rewarding 1.08

Flexible 0.9

Yes 52%

Clear 0.81

Gives me choice 0.86

Honest 0.86

I’m in control 0.79

Inviting 0.96

Trustworthy 0.79

Welcoming 0.95

Appealing 0.90

My data will be safe 0.78

Values me 0.89

Reassured 0.82

Gives confidence 0.84

Rewarding 1.08

Flexible 0.9

Yes 52%