increasing your product team’s happiness, productivity and profit - pca16

Increasing Your Product Increasing Your Product Management Team’s Happiness Prod cti it Happiness, Productivity and Profit

Carrie VanstonCulture for Innovation

Feb. 13, [email protected]

Corporate Cultures That ROCKA Project of Technology Futures, Inc.

(512) 258-8898 www.TFI.com

Copyright © 2016, TFI – Corporate Cultures That Rock

( )

Images: TFI and other sources


Source: medium.com2

I tiInnovation

&

Engagement

Copyright © 2015, TFI - MiniTrends

3

Five Keys To An Engaged &An Engaged &Innovative CultureCu tu e


44

Key 1: ConnectConnect

Encourage interaction, ,connection, and personal support between


5

support between and at all levels

5

Engaged Companiesg g p

Value us as individuals

Care about ourCare about our opinions and ideas

Have a purpose connecting us to something larger


6

Value us as individuals

Interaction

Work Place

Work / Home

Listen

Respect

H


Humor

Photo: Clipart.com (Vital Images)7

TFI Holiday Card — 2015


8

dsy

Car

dol

iday

TFI

Ho

T


9

Care About Our Opinions and Ideas

Interesting Work

Challenge

Praise

Responsibility / Responsibility /Autonomy / Trust

Sh i th h W iti d S ki Sharing through Writing and Speaking

Public Recognition


g


Connected to Something Larger


11

The GoodService to others

“To democratize the skies”


12

The TrueDiscovery and advancing human knowledge

“Empowering the innovators p gof the world to do more.”


13

The BeautifulExcellence and creation of beauty

“To enable people to experience the joy of driving”


14

The HeroicChange/improve the world standing by your beliefs

“Enabling Americans to performEnabling Americans to perform extraordinary acts in the face of

emergencies”


15

Key 2: DevelopDevelop

Advocate for development, education


16

education, and growth

16

Individual Developmentp

Copyright © 2015, TFI - MiniTrendsPhotos:financialfreedomcreator.com, precisionnutrition.com, waylandlibrary.com

17

Thoughts Matter

Gratitude Rules


1818


1919

Professional Development

Conferences

Presentations

Workshops

Professional Groups

Degrees / Certifications

Copyright © 2015, TFI - MiniTrendsPhoto: TFI20

Organizational Development

Conferences

In-House W k hWorkshops

Programs Programs

CommunityPartnerships


Fortune’s“100 Best Companies to Work For”Average training in 2014 nearly 80%Average training in 2014 nearly 80%

higher than in 19982014: Managers = 78 hours

2014: Professionals = 94 hours2014: Professionals = 94 hours


22

Key 3: DiscoverDiscover

Encourage Creativity and Stay on Top of


23

Stay on Top of Trends

23

Source: Andertoons.com2424

Analyze Frustrationsy

Copyright © 2015, TFI - MiniTrendsPhoto: Clipart.com (Vital Images)25

Keeps growing by staying onKeeps growing by staying on top of emerging trends!


26

Search for Convergencesg

Copyright © 2015, TFI - MiniTrendsPhotos: Clipart.com (Vital Images)27

Convergence:


28

Follow Leaders

Copyright © 2015, TFI - MiniTrendsPhoto: Clipart.com (Vital Images)

29

Action Plan for Team

Representativeep ese tat e

Regular, Ongoingg , g gSchedule

Recorded and Shared

Inclusionary Tactics


Neste Oil Company (Finland)p y ( )Innovation Committees

• Innovation Search Committee

Innovation Assessment Committee• Innovation Assessment Committee

• Innovation Implementation Committee


31

Key 4: CollaborateCollaborate

Maximum involvement analyzing best


32

analyzing best trends and ideas

32

Collaborative Techniquesq

OpportunityOpportunity

Wheels

Nominal GroupsNominal Groups

Delphi StudiesDelphi Studies


Key 5: TransformTransform

Happy ppyPeople!Foresight! Alignment!


34

Alignment!34

Organizing the world’s information and making it universally accessible and useful.

Guiding Principles: - Make money without doing evil

W k h ll i d h ll f- Work challenging and challenge fun- Flat organization with collaborative environment.


35

RESULTS!

Lower turnover ratesLower turnover rates

Better Recruits

Happier Customers

Higher Productivity

Higher ProfitsHigher Profits


Fortune’s“100 Best Companies to 100 Best Companies to

Work For”

Since 1998 outperformed theSince 1998 outperformed the S&P 500 Index by a ratio of 2 to 1!


3939

REAL PAYOFF!!

Better ServicesPassion

Less AnxietyContagious Energy

Easier Recruiting and RetentionEasier Recruiting and RetentionEverything becomes easier

Makes it more fun for everyone!

B tt H t C F d B i


--Brett Hurt: Co-Founder, Bazaarvoice


In One Word, Wh t M k What Makes a Good Product Product Manager?


Source: Pragmatic Marketing

41

42Source: Andertoons.com

42

Five Keys To a Culture That


43Rocks!

43

2016

Advocates

Supporters

In-Kind

4444

Resources: Conscious Capitalism: Liberating the Heroic Spirit of Business by

John Mackey, Raj Sisodia

H t Wi F i d & I fl P l b D l C i How to Win Friends & Influence People by Dale Carnegie

MiniTrends: How Innovators & Entrepreneurs Discover & Profit From Business & Technology Trends by Dr. John Vanston, Carrie V tVanston

The One Thing: The Surprisingly Simple Truth Behind Extraordinary Results by Gary Keller, Jay Papasan

The Power of the Mind and Soul: Master Mind Journal as Designed by Jack Boland

The Science of Getting Rich by Wallace D. Wattles The Science of Getting Rich by Wallace D. Wattles

The Secret by Rhonda Byrne

Think & Grow Rich by Napoleon Hill


45

Increasing Your Product Increasing Your Product Management Team’s Happiness Prod cti it Happiness, Productivity, and Profit

Carrie VanstonCulture for Innovation

Corporate Cultures That ROCK

Feb. 13, [email protected]

p ROCKA Project of Technology Futures, Inc.

(512) 258-8898 www.TFI.com

Encourage interaction connection and

Copyright © 2016, TFI – Corporate Cultures That RockImages: TFI and other sources

Encourage interaction, connection, and personal support between and at all levels

46

increasing your product team’s happiness, productivity and profit - pca16

Leadership & Management