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FYNN WORKSHOP 2012 / MALVI THAKUR / MEDINI KHARENATIONAL INSTITUTE OF DESIGN / INDIA

INCOME-TAX OFFICE

WE COMMENCED THE WORKSHOP BY RESERCHING THE OFFICE SPACE OF THE INCOME-TAX OFFICE, WHICH FALLS UNDER THE PUBLIC SECTOR. THIS INCLUDED A THROUGH STUDY OF THE OFFICE ENVIRONMENT, THE EMPLOYEES AND THEIR INTER-ACTIONS.

THE RESEARCH IS CLASSIFIED IN THE FOLLOWING SLIDES:


1. WORK CULTURE / ETHICS

•OFFICIALISM


•LACK OF TIME MANAGEMENT


•BUREAUCRACY


2. ADVANTAGES

•NO PINK-SLIP SCENARIO


•PENSION PLANS, PERKS AND HOLIDAYS


3. SPACES

•MIS-USE OF ‘JUGAAD’


•POOR SIGNAGE


•LACK OF ORGANISATION


•NO ERGONOMIC CONSIERATION


4. GRASSROOT LEVEL ISSUES

AFTER OBSERVING THE PROBLEM AREAS, WE CAME TO THE CONCLUSION THAT THE SOLUTION TO THESE PROBLEMS CANT BE ADDRESED BY A MERE CHANGE IN THE INTERIORS, NEITHER CAN IT BE AD-DRESED BY CHANGING THE POLITICAL SYSTEM.AT A DESIGNERS LEVEL ONE CANT CHANGE THE FOLLOWING:

•BLACK MONEY•CORRUPTION•POLITICAL SYSTEM

SINCE, THESE ISSUES REQUIRE A LARGE SYSTEM-IC CHANGE, WE CAME UP WITH A DIFFERENT AP-PROACH WHICH INVOLVES BUILDING NEW MIND-SETS.


5. SOLUTIONS

•NEURO LINGUISTIC PROGRAMMING (NLP)

IN ORDER TO BRING ABOUT A CHANGE IN THE EM-PLOYEES PERSPECTIVE THEY NEED TO UNDER GO NLP. THIS WILL ENABLE THEM TO GENERATE NEW NEURO HARDWIRED CIRCUITS AND BULID NEW REP-RESENTATIONAL SYSTEMS TO INCREASE EFFIENCY AND EFFECTIVENESS AT WORK. THIS PROGRAMME CAN BE UNDERTAKEN IN FORM OF AN EMPLOYEE TRAINING AT VARIOUS LEVELS OF HEIRARCHY.


•NAVIGATIONS / SIGNAGE

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