in this report · with historically low interest rates and rising consumer confidence, the property...

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BUYING A BUNDLE With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means shopping for a home loan and for many buyers, a home loan package may be best value for money. CANSTAR’s package banking star ratings are a consumer friendly benchmark that represents a short list of financial products, rated according to the value for money that they offer. This short list narrows the search for consumers to products that have been independently assessed and ranked. Five-star rated packaged banking products have been assessed as offering outstanding value to consumers. WHAT IS “PACKAGE BANKING”? “Package Banking” is simply the bundling of several financial product needs into one package deal. For the package, customers typically pay an annual fee but receive discounted interest rates and/or a reduction of regular transaction or account-keeping fees. The products that tend to be packaged may include: A home loan (fixed or variable rate) A deposit account or mortgage offset account A credit card Discounted insurance options (home and contents, life and car) For many consumers the discounts offered via a package can outweigh the annual cost. CANSTAR’s analysis has found an average package banking fee of approximately $375 per annum – but potential savings of up to $2,000 per annum for customers who can take advantage of the range of discounts and fee waivers. Package banking is not for everyone and those with few borrowing needs may find that a stand-alone product represents a more cost-effective strategy for their needs. For many borrowers, though, a correctly-used package banking deal can be great value for money. IN THIS REPORT We research & rate: 31 home loan packages offered by 28 lenders Report No. 9 December 2013 YOUR GUIDE TO PRODUCT EXCELLENCE 1

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Page 1: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

BUYING A BUNDLE

With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means shopping for a home loan and for many buyers, a home loan package may be best value for money. CANSTAR’s package banking star ratings are a consumer friendly benchmark that represents a short list of financial products, rated according to the value for money that they offer. This short list narrows the search for consumers to products that have been independently assessed and ranked. Five-star rated packaged banking products have been assessed as offering outstanding value to consumers. WHAT IS “PACKAGE BANKING”? “Package Banking” is simply the bundling of several financial product needs into one package deal. For the package, customers typically pay an annual fee but receive discounted interest rates and/or a reduction of regular transaction or account-keeping fees. The products that tend to be packaged may include:

• A home loan (fixed or variable rate) • A deposit account or mortgage offset account • A credit card • Discounted insurance options (home and contents, life and car)

For many consumers the discounts offered via a package can outweigh the annual cost. CANSTAR’s analysis has found an average package banking fee of approximately $375 per annum – but potential savings of up to $2,000 per annum for customers who can take advantage of the range of discounts and fee waivers. Package banking is not for everyone and those with few borrowing needs may find that a stand-alone product represents a more cost-effective strategy for their needs. For many borrowers, though, a correctly-used package banking deal can be great value for money.

IN THIS REPORT We research & rate:

• 31 home loan packages offered by

• 28 lenders

Report No. 9 December 2013

YOUR GUIDE TO PRODUCT EXCELLENCE 1

Page 2: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

SHOW ME THE MONEY

While every package is different, the potential savings for package banking customers is demonstrated in the calculation below. CANSTAR has assumed a mortgage size of $300,000 over 25 years. Item Stand Alone Package Difference

Mortgage

Interest Rate 5.88% 5.05% 0.83%

Establishment Fee $537.50 $-

Annual/Ongoing Service Fee $63.00 $373.75

Annual Repayments $22,932.00 $21,156.00

Total Cost $23,532.50 $21,529.75 $2,002.75

Credit Cards

Annual Fee $93.75 $ - $93.75

Transaction Accounts

Account Keeping Fees $60.00 $ - $60.00

Home and Contents Insurance

Annual Premium $1,596.00 $1,437.15 $158.85

Car Insurance

Annual Premium $1,986.00 $1,897.75 $88.25

Sum Total $27,268.25 $24,864.65 $2,403.60

Total Savings in Year 1 $2,403.60 Total Savings year 2 onwards $1,866.10

Home Loan Calculations are based on a $300,000 loan taken over 25 years with monthly repayments, the Buildings Insurance quote is for a sum insured value of $300,000 and Contents insurance quotes is for the sum insured value of $75,000. The car insurance quotes are based a male aged 25 - 29 years. Other assumptions are outlined under the table on the page below.

YOUR GUIDE TO PRODUCT EXCELLENCE 2

Page 3: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

As can be seen from the calculation on the previous page, borrowers with a reasonably-sized loan and a selection of other financial products can potentially benefit from a package deal. However the benefits are not so great for borrowers with simliar needs but borrowing a lower amount. Assuming a home loan of just $150,000, with all other needs remaining the same, the ongoing savings would be less, as outlined below: Item Stand Alone Package Difference

Mortgage

Interest Rate 5.88% 5.46% 0.42%

Establishment Fee $537.50 $ -

Ongoing Service Fee/Annual Fee $63.00 $373.75

Annual Repayments $11,460.00 $11,016.00

Total Cost $12,060.50 $11,389.75 $670.75

Credit Cards

Annual Fees $93.75 $ - $93.75

Transaction Accounts

Account Keeping Fees $60.00 $ - $60.00

Home and Contents Insurance

Annual Premium $1,595.00 $1,437.15 $157.85

Car Insurance

Annual Premium $1,985.00 $1,897.75 $87.25

Sum Total $15,794.25 $14,724.65 $1,069.60

Total Savings in Year 1 $1,069.60 Total Savings year 2 onwards $532.10

Home Loan Calculations are based on a $150,000 loan taken over 25 years with monthly repayments. The Buildings Insurance quote is for a sum insured value of $300,000 and Contents insurance quotes is for the sum insured value of $75,000. The car insurance quotes are based a male aged 25 - 29 years. For both tables: All Insurance quotes are based on NSW addresses. The interest rate, fees and insurance discounts utilised are based on the average of the 5 star winners from CANSTAR package banking star ratings.

YOUR GUIDE TO PRODUCT EXCELLENCE 3

Page 4: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

The credit card chosen for calculation is the product with the top score in the everyday spender profile under package banking calculations. MORTGAGES: WHY REFINANCE?

While there are usually costs associated with refinancing a home loan – and mortgage-holders would need to weigh the costs of switching with the potential savings before making a decision - the examples above indicate that it is possible for some to make healthy annual savings by switching from a DIY to a package deal. Even better, those annual savings could be supercharged if the savings were applied to the mortgage as an additional repayment.

Consider the potential savings on the $300,000 home loan scenario outlined on page 2 of this report: If the mortgage holder continued to make monthly repayments at the “pre-package” level, they could expect to save a potential $81,400 in interest costs over the life of their loan. This is outlined below:

Source: Canstar.

Source: Canstar. In the above instance, by accepting the lower interest rate but continuing with monthly repayments at the higher level, the mortgage holder in this case could potentially save more than $81,000 in interest costs over the life of their loan, as well as reducing the life of that home loan by approximately 3 years and 6 months.

A PACKAGE COULD BE RIGHT FOR YOU IF…

√ You have borrowing needs of $150,000 or more

√ You have a need for other financial products

that can be included in the package

√ You want to combine other financial

products with the one provider

√ Overall, the savings on interest rates,

premiums and fees will outweigh the costs

of the package

Mortgage Interest rate Monthly repayment Total interest cost of loan

$300,000 5.88% $1,911 $273,287

Mortgage Interest rate Monthly repayment Total interest cost of loan

$300,000 5.05% $1,911 $191,885

YOUR GUIDE TO PRODUCT EXCELLENCE 4

Page 5: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

PACKAGE APPEAL PROFILES

As well as those who are buying their dream home to live in, package home loans are also appealing to many investors. For its comparison CANSTAR has created two common profiles, Home Buyer and Property Investor. Each profile values different features, in keeping with the priorities of the two different buyer groups. CANSTAR has analysed and rated packages according to the value they offer these separate groups. The results show three five-star packages now on the market for the Home Buyer and three for the Property Investor.

COPYRIGHT © CANSTAR Pty Limited ABN 21 053 646 165, 2008. The recipient must not reproduce or transmit to third parties the whole or any part of this work, whether attributed to CANSTAR or not, unless with prior written permission from CANSTAR, which if provided, may be provided on conditions. DISCLAIMER:

To the extent that any CANSTAR data, ratings or commentary constitutes general advice, this advice has been prepared by CANSTAR Research Pty Ltd ABN 29 114 422 909 AFSL 437917 and does not take into account your individual investment objectives, financial circumstances or needs. Information provided does not constitute financial, taxation or other professional advice and should not be relied upon as such. CANSTAR recommends that, before you make any financial decision, you seek professional advice from a suitably qualified adviser. A Product Disclosure Statement relating to the product should also be obtained and considered before making any decision about whether to acquire the product. CANSTAR acknowledges that past performance is not a reliable indicator of future performance. Please refer to CANSTAR Research’s FSG for more information at www.canstar.com.au.

All information contained herein shall not be copied or otherwise reproduced, repackaged, further transmitted, transferred, disseminated, redistributed or resold, or stored for subsequent use for any purpose, in whole or in part, in any form or manner or by means whatsoever, by any person without CANSTAR’s prior consent. All information obtained by CANSTAR from external sources is believed to be accurate and reliable. Under no circumstances shall CANSTAR have any liability to any person or entity due to error (negligence or otherwise) or other circumstances or contingency within or outside the control of CANSTAR or any of its directors, officers, employees or agents in connection with the procurement, collection, compilation, analysis, interpretation, communication, publication, or delivery of any such information. Copyright 2012 CANSTAR Pty Ltd ABN 21 053 646.

Home Buyer Profile

To this owner-occupier, naturally the most important part of a package is a strong variable rate mortgage. It should still offer a certain degree of flexibility but must remain an affordable loan. The cost-sensitive home buyer will also benefit from a deposit account and a credit card with a simple fee structure.

Property Investor Profile

Borrowing to invest in multiple properties can mean this borrower has a slightly different package banking wish list. Loan flexibility is right up there. Use of a line of credit or interest-only are options favoured when cashflow needs juggling. A discount on a fixed rate loan is definitely tempting. And lastly, a credit card upgrade fits the bill nicely.

YOUR GUIDE TO PRODUCT EXCELLENCE 5

Page 6: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««««

375 5.05 5.05 5.10 P P P0.15% 150,000Commonwealth Bank Wealth Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Low Rate MasterCard OP

Gold Awards PP

Low Fee Gold MasterCard OP

Platinum Awards PP

Standard Awards PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Smart Access OP

Complete Access OP

Streamline Basic PP

Mortgage Int Saver 100 OP

Package Banking Star Ratings

2013 page 1

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 7: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««««

350 4.87 4.87 5.15 P P ON/A 0Newcastle Permanent Premium Plus Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% OP

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Value+ Credit Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Rapid Saver Passbook PP

Everyday Account OP

Statement Savings Acc PP

395 5.08 5.08 5.08 P O P0.20% 150,000Westpac Premier Advantage

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Package Banking Star Ratings

2013 page 2

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 8: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

55 day Platinum Visa OP

Altitude PP

earth PP

Altitude Black PP

earth Platinum PP

earth Black PP

Low Rate Visa Card OP

Altitude Platinum PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Choice OP

««««

375 4.98 4.98 5.08 P P O0.15% 150,000ANZ Breakfree

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

Package Banking Star Ratings

2013 page 3

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 9: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

««««

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

90.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Low Rate OP

First OP

Platinum OP

Low Rate Platinum OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

One - 100% Offset OP

Access Advantage OP

N/A 4.97 4.94 5.00 O O O0.10% 100,000HomeSide Lending Homeplus Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Package Banking Star Ratings

2013 page 4

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 10: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

««««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

flybuys Rewards Card PP

flybuys Rewards Card PP

Qantas Rewards PP

Qantas Rewards Premium PP

Qantas Rewards PP

Qantas Rewards Premium PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Classic Banking OP

395 4.96 4.96 4.96 P O O0.10% 150,000IMB Platinum Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Low Rate MasterCard OP

Package Banking Star Ratings

2013 page 5

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 11: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

««««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Platinum MasterCard PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Every Day Account S4 OP

Everyday UnLtd (Ill,SC) OP

395 5.03 5.03 5.08 P O O0.10% 20,000nab Choice Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Premium Visa Card OP

Qantas Plus PP

Premium MasterCard OP

Low Fee Visa Card OP

Low Fee MasterCard OP

Package Banking Star Ratings

2013 page 6

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 12: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

««««

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Classic Banking OP

750 5.03 5.03 5.08 P O O0.10% 500,000nab Private Tailored Pkg

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Premium Visa Card OP

Low Fee Visa Card OP

Low Rate Card OP

Premium MasterCard OP

Qantas Plus PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Classic Banking OP

Cash Manager OP

Package Banking Star Ratings

2013 page 7

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 13: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

««««

N/A 5.04 5.04 5.04 O O ON/A 100,000Qld Police Credit Union Classic Plus

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

97.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Bluey Card OP

Bluey Rewarder Card PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

On Call Savings Account PP

Classic Plus Mort Offset PP

395 5.00 5.00 5.05 P O P0.15% 100,000BankSA Advantage Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Amplify Credit Card PP

Package Banking Star Ratings

2013 page 8

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 14: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

««««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Vertigo MasterCard OP

Platinum Visa Card OP

Gold Low Rate Visa OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Complete Freedom OP

395 4.99 4.99 5.04 P O P0.15% 100,000St.George Bank Advantage Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Gold Low Rate Visa OP

Platinum Visa Card OP

Vertigo MasterCard OP

Amplify Credit Card PP

Package Banking Star Ratings

2013 page 9

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 15: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

««««

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Complete Freedom OP

395 5.00 4.90 5.05 P O P0.15% 100,000Bank of Melbourne Advantage Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Gold Low Rate Visa OP

Vertigo MasterCard OP

Platinum Visa Card OP

Amplify Credit Card PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Complete Freedom OP

350 5.00 5.00 5.15 P P O0.20% 200,000SERVICE ONE Members Banking Pioneer Banking

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

Package Banking Star Ratings

2013 page 10

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 16: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

««««

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

97.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Home Loan Visa OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Day to Day Account PP

375 4.89 4.89 4.94 P P O0.15% 150,000Suncorp Bank Home Package Plus

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Gold Card PP

Platinum Card PP

Standard Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Package Banking Star Ratings

2013 page 11

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 17: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

««««

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Everyday Options Sub-Acc OP

Everyday Options OP

«««

375 5.17 5.17 5.27 O O O0.15% 150,000People's Choice Credit Union Home Loan Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Credit Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Offset Account OP

Everyday Account OP

395 5.16 5.16 5.16 O O ON/A 150,000BOQ Home Loan Privileges

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

Package Banking Star Ratings

2013 page 12

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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Page 18: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Blue Visa PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Reverse Charges Account OP

Mortgage Offset Account PP

350 5.04 5.04 5.04 O O O0.15% 200,000Citibank Mortgage Plus

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

80.00% OP

80.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Platinum PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Package Banking Star Ratings

2013 page 13

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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Page 19: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Plus Transaction Account OP

300 5.23 5.23 5.23 P P O0.15% 150,000Heritage Bank Professional Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Gold Basic OP

Visa Gold Rewards PP

Visa Classic Rewards PP

Visa Classic No Frills OP

Visa Classic Basic OP

Visa Gold No Frills OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Money Manager Account PP

Package Banking Star Ratings

2013 page 14

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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your guide to product excellence

Page 20: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Loan Offset Account PP

Cash Management Account PP

Mortgage Crusher PP

Simply Access PP

395 5.12 5.12 5.22 P P O0.10% 150,000QT Mutual Bank Choices

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Platinum MyCard PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Current Account OP

375 5.29 5.29 5.29 P P O0.15% 250,000Horizon Credit Union Platinum Loan Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

Package Banking Star Ratings

2013 page 15

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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Page 21: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% OP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Credit Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Advantage 55 S55 PP

Advantage 25 OP

398 4.89 4.84 4.94 O O O0.15% 150,000Macquarie Bank Offset

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

90.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Gold Card PP

Visa Platinum Card PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Package Banking Star Ratings

2013 page 16

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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Page 22: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

100% Offset Account OP

325 4.94 4.94 4.94 P P O0.56% 0Greater Building Society Ultimate Home Loan Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Credit Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Access Account OP

Ultimate Account OP

395 5.37 5.37 5.37 P P O0.10% 100,000Community First CU Accelerator Home Loan Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Package Banking Star Ratings

2013 page 17

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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your guide to product excellence

Page 23: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Low Rate Visa Cred Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Basic Offset Saver OP

395 5.18 5.18 5.18 O O ON/A 40,000ME Bank Member Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

95.00% OP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

MasterCard OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Ultimate Offset Account OP

375 5.09 4.99 5.09 P P O0.10% 50,000BankVic Premium Home

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

Package Banking Star Ratings

2013 page 18

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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Page 24: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Gold credit card PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

EzePay OP

330 5.29 5.29 5.29 P O ON/A 150,000Queensland Country Credit Union Ultimate Home Loan

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Card PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

All Access PP

350 5.19 5.19 5.19 O O ON/A 0bankmecu First Home Buyers Loan Package

Package Banking Star Ratings

2013 page 19

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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Page 25: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Low Rate Visa CreditCard OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Mortgage Offset OP

Mortgage Offset OP

375 5.09 4.99 5.09 P P O0.10% 250,000BankVic Portfolio

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Gold credit card PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

EzePay OP

Package Banking Star Ratings

2013 page 20

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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your guide to product excellence

Page 26: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««

300 5.04 5.04 5.54 P P O0.10% 0Victoria Teachers Mutual Bank Rewards Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

95.00% OP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Platinum Credit Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Deeming Account S9 PP

Everyday Account S1 PP

350 5.09 5.09 5.09 P P O0.10% 0bankmecu Fixed Rate Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% OP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Low Rate Visa CreditCard OP

Package Banking Star Ratings

2013 page 21

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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your guide to product excellence

Page 27: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

HOME BUYER

Annual

Fee ($)

Insurance Discounts

Features

«««

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Mortgage Offset OP

Package Banking Star Ratings

2013 page 22

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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Page 28: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««««

375 4.98 4.98 5.08 P P O0.15% 150,000ANZ Breakfree

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

90.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

First OP

Low Rate Platinum OP

Platinum OP

Low Rate OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Access Advantage OP

One - 100% Offset OP

375 5.05 5.05 5.10 P P P0.15% 150,000Commonwealth Bank Wealth Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Package Banking Star Ratings

2013 page 23

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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your guide to product excellence

Page 29: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Low Fee Gold MasterCard OP

Platinum Awards PP

Gold Awards PP

Standard Awards PP

Low Rate MasterCard OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Smart Access OP

Streamline Basic PP

Mortgage Int Saver 100 OP

Complete Access OP

395 5.08 5.08 5.08 P O P0.20% 150,000Westpac Premier Advantage

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Package Banking Star Ratings

2013 page 24

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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your guide to product excellence

Page 30: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

earth PP

55 day Platinum Visa OP

earth Platinum PP

Altitude PP

earth Black PP

Altitude Platinum PP

Altitude Black PP

Low Rate Visa Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Choice OP

««««

395 4.96 4.96 4.96 P O O0.10% 150,000IMB Platinum Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

Package Banking Star Ratings

2013 page 25

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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Page 31: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

««««

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Platinum MasterCard PP

Low Rate MasterCard OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Everyday UnLtd (Ill,SC) OP

Every Day Account S4 OP

395 5.03 5.03 5.08 P O O0.10% 20,000nab Choice Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Low Fee MasterCard OP

Premium Visa Card OP

Package Banking Star Ratings

2013 page 26

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 32: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

««««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Premium MasterCard OP

Qantas Plus PP

Low Fee Visa Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Classic Banking OP

750 5.03 5.03 5.08 P O O0.10% 500,000nab Private Tailored Pkg

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Qantas Plus PP

Premium MasterCard OP

Low Rate Card OP

Low Fee Visa Card OP

Package Banking Star Ratings

2013 page 27

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 33: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

««««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Premium Visa Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Classic Banking OP

Cash Manager OP

350 4.87 4.87 4.92 P P ON/A 0Newcastle Permanent Premium Plus Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

95.00% OP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Value+ Credit Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Rapid Saver Passbook PP

Statement Savings Acc PP

Package Banking Star Ratings

2013 page 28

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 34: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

««««

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Everyday Account OP

N/A 5.04 5.04 5.04 O O ON/A 100,000Qld Police Credit Union Classic Plus

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

97.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Bluey Card OP

Bluey Rewarder Card PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Classic Plus Mort Offset PP

On Call Savings Account PP

395 5.00 5.00 5.05 P O P0.15% 100,000BankSA Advantage Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Package Banking Star Ratings

2013 page 29

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 35: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

««««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Amplify Credit Card PP

Vertigo MasterCard OP

Platinum Visa Card OP

Gold Low Rate Visa OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Complete Freedom OP

395 4.99 4.99 5.04 P O P0.15% 100,000St.George Bank Advantage Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Vertigo MasterCard OP

Amplify Credit Card PP

Gold Low Rate Visa OP

Package Banking Star Ratings

2013 page 30

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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your guide to product excellence

Page 36: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

««««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Platinum Visa Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Complete Freedom OP

325 4.94 4.94 4.94 P P O0.56% 0Greater Building Society Ultimate Home Loan Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Credit Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Access Account OP

Ultimate Account OP

395 5.00 4.90 5.05 P O P0.15% 100,000Bank of Melbourne Advantage Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

Package Banking Star Ratings

2013 page 31

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

««««

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Amplify Credit Card PP

Vertigo MasterCard OP

Platinum Visa Card OP

Gold Low Rate Visa OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Complete Freedom OP

350 5.00 5.00 5.15 P P O0.20% 200,000SERVICE ONE Members Banking Pioneer Banking

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

97.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Home Loan Visa OP

Package Banking Star Ratings

2013 page 32

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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Page 38: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

««««

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Day to Day Account PP

375 4.89 4.89 4.94 P P O0.15% 150,000Suncorp Bank Home Package Plus

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Platinum Card PP

Gold Card PP

Standard Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Everyday Options OP

Everyday Options Sub-Acc OP

«««

375 5.17 5.17 5.27 O O O0.15% 150,000People's Choice Credit Union Home Loan Package

Package Banking Star Ratings

2013 page 33

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

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Page 39: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Credit Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Everyday Account OP

Offset Account OP

395 5.16 5.16 5.16 O O ON/A 150,000BOQ Home Loan Privileges

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Blue Visa PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Reverse Charges Account OP

Package Banking Star Ratings

2013 page 34

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 40: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Mortgage Offset Account PP

350 5.04 5.04 5.04 O O O0.15% 200,000Citibank Mortgage Plus

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

80.00% OP

80.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Platinum PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Plus Transaction Account OP

300 5.23 5.23 5.23 P P O0.15% 150,000Heritage Bank Professional Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Package Banking Star Ratings

2013 page 35

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 41: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Classic Basic OP

Visa Gold Basic OP

Visa Classic No Frills OP

Visa Classic Rewards PP

Visa Gold Rewards PP

Visa Gold No Frills OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Cash Management Account PP

Loan Offset Account PP

Money Manager Account PP

Mortgage Crusher PP

Simply Access PP

N/A 4.97 4.94 5.00 O O O0.10% 100,000HomeSide Lending Homeplus Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

Package Banking Star Ratings

2013 page 36

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 42: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

flybuys Rewards Card PP

Qantas Rewards Premium PP

Qantas Rewards PP

Qantas Rewards Premium PP

Qantas Rewards PP

flybuys Rewards Card PP

395 5.12 5.12 5.22 P P O0.10% 150,000QT Mutual Bank Choices

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PO

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Platinum MyCard PP

Package Banking Star Ratings

2013 page 37

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 43: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Current Account OP

375 5.29 5.29 5.29 P P O0.15% 250,000Horizon Credit Union Platinum Loan Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% OP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Credit Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Advantage 25 OP

Advantage 55 S55 PP

398 4.89 4.84 4.94 O O O0.15% 150,000Macquarie Bank Offset

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

90.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Package Banking Star Ratings

2013 page 38

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 44: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Gold Card PP

Visa Platinum Card PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

100% Offset Account OP

395 5.37 5.37 5.37 P P O0.10% 100,000Community First CU Accelerator Home Loan Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Low Rate Visa Cred Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Basic Offset Saver OP

395 5.18 5.18 5.18 O O ON/A 40,000ME Bank Member Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

Package Banking Star Ratings

2013 page 39

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 45: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% OP

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

MasterCard OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Ultimate Offset Account OP

375 5.09 4.99 5.09 P P O0.10% 50,000BankVic Premium Home

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Gold credit card PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

EzePay OP

Package Banking Star Ratings

2013 page 40

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 46: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««

330 5.29 5.29 5.29 P O ON/A 150,000Queensland Country Credit Union Ultimate Home Loan

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% OO

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Card PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

All Access PP

375 5.09 4.99 5.09 P P O0.10% 100,000BankVic Property Investor

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Gold credit card PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

EzePay OP

Package Banking Star Ratings

2013 page 41

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 47: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««

375 5.09 4.99 5.09 P P O0.10% 250,000BankVic Portfolio

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Gold credit card PP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

EzePay OP

300 5.04 5.04 5.54 P P O0.10% 0Victoria Teachers Mutual Bank Rewards Package

Mortgage 100% Offset AccountRedraw FacilityMaximum LVR

95.00% PP

95.00% OP

Credit Card Rewards ProgramAnnual Fee WaivedCredit Card Name

Visa Platinum Credit Card OP

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Package Banking Star Ratings

2013 page 42

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 48: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Package Banking Star Ratings

Company Min Loan

Amount ($)

Variable Mortgage Rate (%

as at 15/11/12)

250K 500K 750K

Product Name

REPORT DATE: NOVEMBER 2013

Discount on

Fixed Rate (%)

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not

always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.

Home and

Contents

Insurance

Car

Insurance

Life

Insurance

PROPERTY INVESTOR

Annual

Fee ($)

Insurance Discounts

Features

«««

Transaction Account Unlimited TransactionOngoing Fee WaivedTransaction Account Name

Everyday Account S1 PP

Deeming Account S9 PP

Package Banking Star Ratings

2013 page 43

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

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Package Banking Star Ratings

2013 page 44

Report Date: November 2013 (All information is correct as at Oct 30, 2013)

* Rewards fees may apply

your guide to product excellence

Page 50: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

YOUR GUIDE TO PRODUCT EXCELLENCE

What are the CANSTAR package banking star ratings? CANSTAR package banking star ratings are a consumer friendly benchmark or value index. CANSTAR star rated products represent a short list of financial products. This short list narrows the search for consumers to products that have been independently assessed and ranked. Five-star rated packaged banking products have been assessed as offering outstanding value to consumers. The CANSTAR package banking star ratings is based on two separate consumer profiles: Home Buyer and Property Investor. Package banking producs must offer a mortgage, credit card, and transaction account in order to qualify for assessment. The CANSTAR package banking star ratings is an independent and transparent analysis comparing both the Cost and Features across packaged banking products. How are the stars calculated? Features and price for each product are taken into consideration.

TOTAL SCORE = PRODUCT ASSESSMENT + PACKAGE FEATURES

Profile Product Assessment Package Features

Home Buyer 95% 5%

Property Investor 90% 10%

Home Buyer •Live in the property •Simple fee structures •Emphasis on mortgage

Property Investor •Borrow to invest •Flexibility on different loan types •May consider interest-only loan

METHODOLOGY

Price

Features

Mortgages

Credit Cards

Deposits

Package Terms

Package Benefits

Insurance Benefits

Product Choice

Product Score

Package Features

Page 51: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Product Assessment Product Assessment considers the three components which is most used by consumers as part of a home loan package. The methodology applied to assess each component is in line with the respective star ratings.

Home Buyer Profile Product Assessment

Mortgages Credit Cards Deposits 90% 5% 5%

Property Investor Profile Product Assessment

Mortgages Credit Cards Deposits 90% 5% 5%

Mortgages Pricing scores of Mortgages are based on cost of a mortgage over 25 years, including interest cost, upfront and package ongoing fees. Products are required to have at least six months of historical AAPR data. Pricing Score - Weightings

Home Buyer Property Investor

Variable Rate

$250k

80%

50%

65%

40% $500k 40% 40% $750k 10% 20%

Three Year Fixed Rate $250k

20%

50%

35%

40% $500k 40% 40% $750k 10% 20%

Features – Mortgages To assess the mortgage features we apply the CANSTAR Home Loans Star Ratings methodology.

Credit Cards Credit Card score of a package is represented by the top performing product of Everyday Spender for the Home buyer profile and Big Spender for the Property Investor profile. To assess credit cards we apply the CANSTAR Credit Card Star Ratings methodology.

Pricing Score

$250k

$500k

$750K

Variable

Three Year Fixed

YOUR GUIDE TO PRODUCT EXCELLENCE 2

Page 52: IN THIS REPORT · With historically low interest rates and rising consumer confidence, the property market is beginning to heat up. Buying a first, new or additional property means

Deposits Deposit score of a package is represented by the top performing product of the High Transactor profile. To assess Deposit accounts we apply the CANSTAR Deposits Star Ratings methodology. Package Features The package features component is divided into 4 different categories to capture the additional benefits offered to consumers through a package. Package Banking Features

Categories Weight (%) Descriptions

Package Terms 15% Requirements for an individual to obtain this product

Benefits 20% Discounted financial planning, share trading and other benefits

Insurance Benefits 45% Insurance discounts on general and risk products

Product Choice 20% Number of home/investment loan options

How many products and financial institutions were analysed? CANSTAR analysed 31 packaged banking products from 28 financial institutions in Australia.

How often are all the products reviewed for rating purposes? All ratings are fully recalulated every Year based on the latest features offered by each institution. CANSTAR also monitors rate changes on an ongoing basis. Does CANSTAR rate other product areas? CANSTAR researches, compares and rates the suite of banking and insurance products listed below. These star ratings use similar methodologies to guarantee quality, consistency and transparency. Results are freely available to consumers who use the star ratings as a guide to product excellence. The use of similar star ratings logos also builds consumer recognition of quality products across all categories. Please access the CANSTAR website at www.canstar.com.au if you would like to view the latest star ratings reports of interest.

DISCLAIMER: To the extent that any CANSTAR data, ratings or commentary constitutes general advice, this advice has been prepared by CANSTAR Research Pty Ltd ABN 29 114 422 909 AFSL 437917 and does not take into account your individual investment objectives, financial circumstances or needs. Information provided does not constitute financial, taxation or other professional advice and should not be relied upon as such. CANSTAR recommends that, before you make any financial decision, you seek professional advice from a suitably qualified adviser. A Product Disclosure Statement relating to the product should also be obtained and considered before making any decision about whether to acquire the product. CANSTAR acknowledges that past performance is not a reliable indicator of future performance. Please refer to CANSTAR Research’s FSG for more information at www.canstar.com.au.

• Account Based Pensions • Agribusiness • Business banking • Business life insurance • Car insurance • Credit cards • Deposit accounts • Direct life insurance • Health insurance • Home & Contents

• Home loans • Life Insurance • Managed Investments • Margin lending • Online Banking • Online Share Trading • Package banking • Personal loans • Superannuation • Travel Insurance

YOUR GUIDE TO PRODUCT EXCELLENCE 3

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YOUR GUIDE TO PRODUCT EXCELLENCE

All information contained herein shall not be copied or otherwise reproduced, repackaged, further transmitted, transferred, disseminated, redistributed or resold, or stored for subsequent use for any purpose, in whole or in part, in any form or manner or by means whatsoever, by any person without CANSTAR’s prior consent. All information obtained by CANSTAR from external sources is believed to be accurate and reliable. Under no circumstances shall CANSTAR have any liability to any person or entity due to error (negligence or otherwise) or other circumstances or contingency within or outside the control of CANSTAR or any of its directors, officers, employees or agents in connection with the procurement, collection, compilation, analysis, interpretation, communication, publication, or delivery of any such information. Copyright 2012 CANSTAR Pty Ltd ABN 21 053 646.

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