in-store multi-service platforms two powerful platforms ... · in-store multi-service platforms two...
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In-Store Multi-Service Platforms
Two powerful platforms deliver all of Cellebrite’s Mobile Lifecycle SolutionsThe Cellebrite Touch is a fast and easy-to-use standalone, touch-screen device for use anywhere in the store.
Cellebrite DeskTop brings all the power of the Touch in a software package that runs on your existing PCs.
New Generation of Mobile Lifecycle Solutions
Our platforms represent the new generation of advanced Mobile Lifecycle solutions, embodying cutting-edge technology and continually setting the industry standard for in-store services. Based on over 15 years’ experience as an industry leader, Cellebrite’s in-store platforms’ advanced capabilities improve customer experience, enhance revenue opportunities, and offer retailers exciting and profitable new ways of doing business in-store.
Touch and DeskTop Both platforms enable phone-to-phone content transfer, backup and restore; detection and correction of phone problems; instant delivery of apps and content, automated phone buyback, all tied together with analytics to manage and monitor performance across multiple stores and sales representatives.
Portable unit enables reps to serve customers anywhere in the store
User-friendly, touch screen GUI
Designed for the rigors of high-volume retail stores
Proprietary hardware and software – no dependency on third parties
Software runs on existing PC infrastructure
Supports multitasking by running in its own window
User-friendly graphic user interface
Touch screen support for Microsoft generic virtual keyboard
Cellebrite Touch: Cellebrite DeskTop:
Cellebrite Touch or Cellebrite DeskTop – Full Mobile Lifecycle Support from either Platform
Simple, Automated Operation
Auto-detection of phone make, model and specifications, speeds transactions
Workflows guide users through each application, prompting appropriate responses
Contextual, phone-model-based help reduces training needs
Detailed reporting monitors usage, right down to individual store representative activity
Multilingual interface
Phone-to-Phone Content Transfer, Backup and Restore
Transfer contacts, SMS and MMS messages, pictures, video and audio files, applications databases, ringtones, call logs and more. Personal content can also be securely backed up to or restored from a USB flash drive, or SD card.
Instant Delivery of Mobile Apps and Content*
Fast side-loading of applications and content packages from a library of centrally managed applications. Promote loyalty with your own branded app or increase revenue by offering popular apps designed for your customers’ phones.
Diagnostics*
Cellebrite’s integrated Diagnostic solution uses an intuitive GUI to guide service agents through problem isolation and resolution. This comprehensive tool enables the fast identification and resolution of mobile device faults in-store - substantially reducing repair bookings and NFFs while increasing customer satisfaction.
Automated Phone Buy-Back*
Increase phone trade-in program profitability with prompted buyback quotes, more accurate phone valuations, real-time broker connections, kill switch detection, and integrated device erasure that drives higher offer acceptance rates.
Analytics*
Cellebrite Analytics provides comprehensive monitoring and daily reports of activities across stores and the agents working in them. A graphic dashboard provides quick views into key performance areas while detailed up-to-the-minute statistics can be viewed filtered, and sorted on-screen or exported for use in an external reporting system.
Commitment to Continual Innovation
Cellebrite continually strives to improve performance of our Touch and DeskTop platforms:
Quarterly product upgrades containing enhancements and performance improvements increase solution effectiveness and ROI
Several phone support updates throughout the year ensure launch day readiness for every important model
Cellebrite’s deep, long-term relationships with OEMs support continued technological leadership
Strategic partnerships and integration with industry-leading technology firms confers benefits across the mobile value chain
* Additional licenses required.
© 2015 Cellebrite Mobile Synchronization LTD. All rights reserved.
www.cellebrite.com [email protected]
About CellebriteCellebrite provides operators and retailers with advanced solutions to enhance customer experience, improve satisfaction, reduce cost, and generate revenue. With delivery channels in-store, on-device, and over the web, mobile retailers can take advantage of Cellebrite’s full suite of mobile lifecycle solutions: diagnostics, phone-to-phone content transfer, backup and restore, automated phone buyback, and application and content delivery. In addition, Cellebrite offers retailers monitoring, statistics and analysis of all activities. Cellebrite is a world leader in the mobile lifecycle market, the company has more than 150,000 units deployed at more than 200 mobile operators and retailers globally, representing well over 100,000 stores handling hundreds of millions of transactions a year.
Founded in 1999, Cellebrite is a subsidiary of the Sun Corporation, a publicly traded Japanese company (6736/JQ).
The Cellebrite Touch kit includes:
The Cellebrite Touch device
A complete set of data cables to connect to phones
Cable organizer
Power supply
Multi-SIM adapter
Phone data port cleaning brush
Quick Guide and Operation Manuals
The Cellebrite DeskTop kit includes:
The Cellebrite DeskTop software
Small footprint “smart” USB phone connector with integrated SIM card reader and Bluetooth
A complete set of data cables to connect to phones
Cable organizer
Power supply
Multi-SIM adapter
Quick Guide and Operation Manuals
Kit Contents