Imran khan Phone : +97150 8020897E-mail : imran.afridi675@gmail.com

ObjectiveTo offer my effort and commitment towards the job given to me by using the best of my knowledge and communication skills that will add value to the respective organization and encourage professional growth. I will be constantly honing to own competencies to make a mark in the corporate sector as a successful professional.

Location Dubai, United Arab Emirates.

Service Line Transport Operations & Customer Service Support

Work Experience Mar 2010 – Current---- German Luxury Limousine, Dubai, UAE.

Operations Supervisor:

Dispatching the Jobs with Vehicles and Drivers on daily basis. Planning the routes for the concerned locations. Planning the tasks done with professional and satisfactory result with minimum cost. Planning and organizing tours and daily chauffeurs around a certain area of interest. Handling the transfer sheets and guiding the drivers. Receiving the bookings and bringing them in process. Guiding all the drivers to their pickup points and destinations. Handling all kinds of clients matters such as arrivals, departures, tours, safaris etc. Dealing with biggest tourism company in UAE, Arabian Adventure, Alpha Tours, Desert

Gate, Desert Adventure, Wings Tours, And also providing VIP Service to Seven Star and Five Star hotel, Emirates Hotel AUH, Burj Al Arab, Mina Salam Atlantis Hotel Dubai, Anantara the palam.

Coordinating with reservations and confirming future bookings as per the availability of type of cars.

Coordinating with Airport staff, providing additional transfers on spot bookings. Coordinating with Hotels, providing cars upon their demands. Executing bookings with mutual cooperation with Abu Dhabi Branch. Aware of all the locations throughout UAE. Replying to complaints, Customers enquiries. Reporting to Assistant Operations Manager, by making daily operations report, and

summary of the jobs done including giving reports of trips done by each driver and cars.

Jan 2005 – Jan 2010 ---- Advantage Limousine, Sharjah, UAE

Operations Officer:

Handling the transfer sheets and guiding the drivers. Receiving the bookings and bringing them in process. Guiding all the drivers to their pickup points and destinations. Handling all kinds of clients matters such as arrivals, departures, tours, safaris etc.

Feb 2001 – Jan 2005 ---- Snowhite Garments, Muscat, Oman

Sales Assistant:

Performing all retail functions including delivering excellent customer service, performing sales of garments.

Handling customer enquiries; Performing cashiering duties; Achieving store and personal sales targets for garments and related products Stock replenishment of the store

Education Intermediate, Peshawar, Pakistan. Arts

Languages English:Read, Write and Speak fluently.

Urdu : Read, Write and Speak fluently.

Arabic: Read, Write and Speak fluently.

Computer Literacy & Key Skills

MS-OFFICE (MS Project, MS Office, MS Word, MS Excel, Windows Applications

Personal Information

Marital status: Married

Nationality : Pakistani

Date of Birth : Jan 1st , 1979

License : Valid UAE driving license

Visa Status : Transferable