improving training outcomes
TRANSCRIPT
![Page 1: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/1.jpg)
IMPROVING TRAINING OUTCOMES
![Page 2: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/2.jpg)
![Page 3: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/3.jpg)
![Page 4: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/4.jpg)
I’m your friend Allan
![Page 5: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/5.jpg)
Friends – 2 million
![Page 6: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/6.jpg)
![Page 7: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/7.jpg)
![Page 8: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/8.jpg)
![Page 9: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/9.jpg)
IMPROVING TRAINING OUTCOMES
![Page 10: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/10.jpg)
Before AfterDuring
![Page 11: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/11.jpg)
![Page 12: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/12.jpg)
Learning, Education and Training Professionals Group
![Page 13: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/13.jpg)
What is the most common reason for
training failures?
![Page 14: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/14.jpg)
What is the most common reason for training Failures? (357 votes)
Inadequate subject matter knowledge
Inadequate needs assessment
Poor design
Poor delivery
Insufficient measurement metrics
53%
13%
16%
11%
7%
![Page 15: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/15.jpg)
What is the most common reason for training Failures? (152 reasons)
Learner not supported
Inadequate needs assessment
Organisation culture not supportive
Learner not motivated
Training material does not meet needs
Inadequate trainer skills
13%12%9%
27%
9%7%
![Page 16: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/16.jpg)
Before After
Support the learner
During
![Page 17: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/17.jpg)
Support the learner
coaching
e-learning
forumscheck sheets
equipment
follow up
![Page 18: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/18.jpg)
Support the learner
coaching Joyce and Showers study 1980s - Teacher skills
Given Theory 10%+ Demonstration 13%+ Practice 16%+ Feedback 19%+ Coaching 71%
Success in implementing new teaching skills
![Page 19: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/19.jpg)
Support the learner
Meeting Course Coaching Review
coaching
![Page 20: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/20.jpg)
Support the learner
coaching InstructionsIn your groups, design a one page form that could be used by a manager or supervisor to -1. Discuss expectations prior to
attending a course2. Plan and record coaching
sessions after the course3. Record the final outcome of the
training
![Page 21: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/21.jpg)
Support the learner
forums
![Page 22: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/22.jpg)
Support the learner
e-learning
![Page 23: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/23.jpg)
Before AfterDuring
Do a needs analysis
![Page 24: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/24.jpg)
Analyse needs
Develop Solutions
Implement solution
Evaluate
Do a needs analysis
Training cycle
![Page 25: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/25.jpg)
What will give rise to moving and handling training needs?
Brainstorm and discuss in groups
Do a needs analysis
![Page 26: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/26.jpg)
Analyse needs
What skills to achieve objectives? New equipment
or processes?
Problems?Quality, customer complaints, waste, safety
Changes to legislation?
Performance reviews
![Page 27: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/27.jpg)
Before After
Develop a supportive Organisation culture
During
![Page 28: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/28.jpg)
What is the result of a non supportive culture?
Develop a supportive Organisation culture
![Page 29: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/29.jpg)
Develop a supportive Organisation culture
• L&D represented at top• Tireless champion• Include L&D in Org’s Objectives• Include L&D in managers job
descriptions and reviews• Training must make a difference &
be seen to make a difference
How?
![Page 30: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/30.jpg)
Before After
Develop a supportive Organisation culture
During
Support the learner
Do a needs analysis
![Page 31: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/31.jpg)
Before After
Develop learner buy-in to training
During
![Page 32: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/32.jpg)
Develop learner buy-in to training
I don’t have the time
I already know that stuff
Its not relevant
Why me?
![Page 33: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/33.jpg)
Develop learner buy-in to training
BeforeDuring
After
![Page 34: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/34.jpg)
Develop learner buy-in to training
Before Make sure training arises from identified need
Manager/supervisor meets with delegate
Trainer makes contact with delegate
![Page 35: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/35.jpg)
Develop learner buy-in to training
During Trainer develops rapport
Objectives and WIIFM at start
Trainer makes use of adult learning principles
![Page 36: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/36.jpg)
Develop learner buy-in to training
After Coaching and support
Follow up with supervisor
Provide resources
![Page 37: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/37.jpg)
Before After
Review training material
During
![Page 38: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/38.jpg)
Analyse needs
Develop Solutions
Implement solution
Evaluate
Review training material
![Page 39: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/39.jpg)
Review training material
Evaluate
![Page 40: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/40.jpg)
Before AfterDuring
Develop the trainer
![Page 41: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/41.jpg)
Develop the trainer
Unconsciously Incompetent
Unconsciously Competent
ConsciouslyCompetent
Consciously Incompetent
Subject matter expert
Novice
![Page 42: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/42.jpg)
Develop the trainer
Unconsciously Incompetent
Unconsciously Competent
ConsciouslyCompetent
Consciously Incompetent
TRAINER
Conscious of their Unconscious Competence
![Page 43: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/43.jpg)
Develop the trainer
content(what)
process(how)
lesson plan
![Page 44: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/44.jpg)
Develop the trainer
Tell
TIPS
Instruct Practice Support
1 32 4
![Page 45: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/45.jpg)
Develop the trainer
Be aware of ‘Cognitive Overload’
![Page 46: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/46.jpg)
Develop the trainer
YELLOW BLUE ORANGEBLACK RED GREENPURPLE YELLOW REDORANGE GREEN BLACKBLUE RED PURPLEGREEN BLUE ORANGE
![Page 47: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/47.jpg)
Develop the trainer
Learning styles?
VAKHoney and MumfordKolb4MatMultiple intelligences
![Page 48: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/48.jpg)
Develop the trainer
Adult Learners 101
![Page 49: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/49.jpg)
What is the most common reason for training Failures? (152 reasons)
Learner not supported
Inadequate needs assessment
Organisation culture not supportive
Learner not motivated
Training material does not meet needs
Inadequate trainer skills
13%12%9%
27%
9%7%
![Page 50: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/50.jpg)
Before After
Support the learner
During
Do a needs analysis
Develop a supportive Organisation culture
Develop learner buy-in to training
Develop the trainer
Review the training material
![Page 51: Improving Training Outcomes](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5456f114af7959b6358b5e08/html5/thumbnails/51.jpg)
IMPROVING TRAINING OUTCOMES
Allan Skinner