A Presentation

By:

April M. Lane

IMPROVING STUDENT SUCCESS IN THE GRADUATE AND PROFESSIONAL STUDIES

PROGRAM AT TUSCULUM COLLEGE THROUGH THE IMPLEMENTATION OF A

COMPREHENSIVE STUDENT HANDBOOK

SIGNIFICANT CLIENT AND PARTICIPATING PARTIES

• The Graduate and Professional Studies Program at Tusculum College

• Ms. Lindsey Seal, the Enrollment Representative for the Graduate & Professional Studies (GPS) Program at Tusculum College.

PROBLEM STATEMENT

• No current GPS Student Handbook available.

• Students are currently given the Residential Student Handbook.

DESIRED OR EXPECTED OUTCOMES

• Improve GPS Student Success Rates.

• Improve the GPS Student Retention Rates.

• Improve the overall GPS Student Satisfaction with the program.

ASSESSMENT OBJECTIVES AND METHODS

OBJECTIVES:

• Student Success Rates.

• Student Satisfaction Rates.

• Improving GPS Retention Rates.

METHODS:

• Questionnaire Distribution via www.surveyplanet.com.

DATA AND STATISTICAL ANALYSIS DESCRIPTION

• 13 Question Survey sent to all GPS Students.

• www.surveyplanet.com

• One week collection period.

• Analyze results with Microsoft Excel and Word.

ASSESSMENT FINDINGS

• 77 surveys were completed within one week.

• The most were in Business Admin. and Mgmt. programs.

• 62 felt that a GPS Handbook would be beneficial.

• 38 stated they would use a GPS Handbook often.

• 51 stated that a GPS Handbook should be both in print and online.

• 56 stated that a GPS Orientation class would have been beneficial.

• 29 people were between the ages of 35-44.

RECOMMENDATIONS FOR INTERVENTION

• GPS Student Handbook in both print and online formats.

• One night GPS Orientation class.

• Keep all faculty and staff updated.

• Staff at each Tusculum College campus available.

THE INTERVENTION

• Description of Planned Intervention

• Participants of the Intervention

• Materials and Methods for the Intervention

• Projected Costs

RESULTS OF THE INTERVENTION

• GPS Handbook would be most beneficial.

• Table of Contents drafted.

• One night Orientation class.

RECOMMENDATIONS TO THE CLIENT ORGANIZATION

• Complete handbook and keep updated.

• Print and online formats.

• Learning Evaluation be completed after each semester.

LESSONS LEARNED• Start all projects early.

• I only had one day to create my survey and one week to collect data.

• Only 77 surveys were completed.

• Find out everything you can about the client.

• Be upfront and honest.

• Communication and Confidentiality.

WORKS CITED• (2016, 03 05). Retrieved from Disc Profile :

https://www.discprofile.com/what-is-disc/overview/conscientiousness/

• College, T. (2014). Tusculum College Strategic Plan 2014-2019. Greeneville, TN: Tusculum College.

• College, T. (2015, 10 26). About Graduate and Professional Studies . Retrieved from Tusculum College: http://web.tusculum.edu/adult/

• College, T. (2015, 10 26). About Tusculum College. Retrieved from Tusculum College: http://web.tusculum.edu/about/

• College, T. (2015, 10 28). Tusculum College Catalog. Retrieved from Tusculum College: http://www.tusculum.edu/catalog/

• Rothwell, Hohne, & King. (2007). Human Performance Improvement, Building Practioner Competence. Houston : Gulf Publishing Company.

• Seal, L. (2015, 11 10). Enrollment Representative for the Graduate & Professional Studies Program at Tusculum College. (A. Lane, Interviewer)

QUESTIONS & COMMENTS?• Thank you for your time and attention.