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Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower Social Enterprises 4 Feb 2013, Barisal Shiree Lessons Learned Workshop

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Page 1: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

Improving Program Management and Service delivery using Information Technology:

Using CMS2 for decision making

Rubayat KhanCo-founder and Director, mPower Social Enterprises

4 Feb 2013, BarisalShiree Lessons Learned Workshop

Page 2: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

Real-time data: Endless possibilities

• What to do with real-time data?– Surveillance for on-time intervention– Monitoring for efficiency– Automatic reports

• Examples

Page 3: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

Livestock Intelligence at NETZ and MJSKS

Page 4: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

NETZ – Possible dashboard

433

5 57

Cow Health Condition

Healthy Sick

Blank

1.5 2 2.5 3 3.5 4 Blanks

0

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14

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131 136

57

22

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Cow Health BCS

Frequency

Bull Calf Cow Heifer0

0.5

1

1.5

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2.5

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50

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5393

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Cow type

LocalCross

Page 5: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

Mobile immunization surveillance with EPI

• EPI – Award winning vaccination program• Deficiencies we are addressing:– Vaccination workers don’t have up to date roster

of who has been vaccinated and who has not– No aggregate picture of the situation on the

ground to make strategic decisions and course correction

Page 6: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

SMS-based Surveillance with ICDDR,B

Server

Community Leaders (Imam, School teacher, etc.) SMS

SURVEILLANCE REPORTS

Page 7: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

Agricultural extension with CARE/DAM

Research Organizations

(e.g. BRRI)

Agricultural Extension Workers Farmers

Page 8: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

CMS2 Visualization Functions

• See overall trend in portfolio for strategic changes– Dig deeper and further with CMS3 and 4– Be aware of external factors affecting performance

• Identify outlier households for targeted action• Monitoring field worker visits

– Geo-monitoring possible• See each household’s details• See geographic distribution of households and conditions• Compare different subgroups’ performance to identify

underlying causes

Page 9: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

Visualization Demo

Page 10: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

Case Workshop

Page 11: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

Group Exercise

Page 12: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

Final design

Page 13: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

Thank you

[email protected]

Page 14: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower
Page 15: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower

DATA MONITORING TOOL

Page 16: Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower