www.iienet.org/workstandards iie Managing work standards 2011 ConferenCe

improving Productivity, Quality and efficiency standards to grow and Profit in the new economy

March 7, 2011 • Doubletree Hotel • Chicago O’Hare Airport

www.iienet.org/workstandards

www.iienet.org/workstandards iie Managing work standards 2011 ConferenCe

David F. PoirierThe Poirier Group Ltd.

George BishopWest Monroe Partners

Kevin RidingsC&S Wholesale Grocers

Gilbert AndersonDaimler Trucks North America

Joe BakerKroger

Bob McClureRBT McClure Associates

Dave PorrittGeneral Motors

Troy KubatWal-Mart

Neal SchmeidlerOMNI Engineering & Technology, Inc.

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conference overviewMany organizations are returning to the tried and proven methods of using work standards to manage their business operations. Work measurement is performed to develop the standard time to perform operations. Time standards have traditionally been defined as the time required by a typical operator, working at a normal pace, to perform a specified task using a prescribed method, with time for personal needs, fatigue, and delay allowed. Time standards, work standards, or just standards, are critical pieces of management information that apply to all kinds of work including manufacturing, assembly, and clerical.

A well structured Work Standards program employs the following principles and procedures:· Defining the work covered by the allowed standard· The Standard Minute or Work Unit· Program Planning and the Utilization of Plant & Labor · Estimating· Standard Costing & Budgetary Control · Incentive · Maintenance of the system

This conference/symposium will feature industry experts from a variety of disciplines who will illustrate how leading organizations are implementing and managing their work measurement programs.

featured Presenters

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scHeduLe at a GLance7:30 a.m. - 7:35 a.m. Welcome

Larry Aft, IIE

7:35 a.m. – 8:30 a.m. Keynote Address - When Workplace Culture and Values Oppose Industrial Engineering Initiatives David F. Poirier, Chief Executive Officer, The Poirier Group Ltd.

Talk description:A significant challenge that IEs must address in implementing work standards and performance improvement techniques is the resistance from the work force and management for ongoing sustainable improvements. Learn from past case examples how to achieve values based on cultural shifts to allow for the successful integration of IE initiatives and a long-term competitive advantage.

8:30 a.m. – 9:20 a.m. Do You Use ELS? And, What Do You Do With Them?George Bishop, Managing Director, West Monroe Partners

Talk description:Engineered labor standards (ELS) have been used with great success in manufacturing for over a century and are now gaining credibility within the distribution and retail sectors. This session will first explore the more traditional roles of ELS, such as supporting work force management initiatives and optimizing labor planning. The session will then turn its focus to other applications of ELS that distributors and retailers use to streamline the overall efficiency of their operations and reduce the overall cost of their supply chain.

9:20 a.m. – 9:50 a.m. Break/Exhibits

9:50 a.m. - 10:30 a.m. Labor Standards: A Common Language for Driving ResultsKevin Ridings, Senior Manager, Industrial Engineering, C&S Wholesale Grocers Talk description:Labor standards can be used to create a common frame of reference for all employees to build quality into processes while creating efficiencies. There are several keys to leveraging labor standards to streamline operations and drive process improvement.

10:30 a.m. – 11:10 a.m. How to Maintain Accurate Engineered Standards with Minimal Stress and Time-ConsumptionGilbert AndersonIndustrial Engineering Project Manager, Daimler Trucks North America Talk description:Maintaining engineered labor standards can be challenging, but need not be oppressively time-consuming. Keys include up-front documentation, ongoing evaluation of process and condition changes, and clear communications. The speaker will outline and discuss a practical approach to maintaining standards after implementation, from a composite of successful and not-so-successful experiences.

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scHeduLe at a GLance [continued]

11:10 a.m. – 11:50 a.m. TBANeal Schmeidler, OMNI Engineering & Technology, Inc.

Noon – 1:15 p.m. Lunch/Exhibits

1:15 p.m. – 1:55 p.m. Kroger’s Work Measurement ProcessJoe Baker, Senior Manager of the Industrial Engineering Group, The Kroger Company

Kroger’s Work Measurement Process:• Define Best Practice• Capture Best Practice at Store Level• Analyze Process Using a Predetermined Work Measurement Process• Validate Engineered Labor Standard• Communicate New Labor Standard to Store Level

1:55 p.m. - 2:35 p.m. Work Measurement in the Medical Device IndustryBob McClure, Principal Consultant, Robert McClure & Associates

Talk description:This talk, which will be accompanied by a PowerPoint presentation, examines the application of work measurement in the medical device manufacturing industry. It looks at the ways work measurement has been applied and looks at the effectiveness of the applications. Participants will observe various processes and discuss which approaches should be used.

2:35 p.m. – 3 p.m. Break

3 p.m. - 3:40 p.m. Managing Work Standards for Globally Competitive OperationsDave Porritt, Standard Time Data Development Engineer, General Motors Talk description:This is a discussion about developing and maintaining globally competitive work standards in General Motors. The discussion will focus on continuously reviewing and updating work standards to ensure that they reflect product, process and technological improvements. The discussion will also include aligning work standards to reflect a globally competitive level of work effort.

3:40 p.m. - 4:20 p.m. What I Like About Engineered StandardsTroy Kubat, Wal-Mart Stores, Inc., Director of Logistics Engineering, Wal-Mart Logistics Division

Talk Description:What do you like about engineered labor standards? Standards are usually not exciting, not glamorous, and a lot of times may not even be supported by some of your internal colleagues. Standards do however provide a lot of efficiency for an organization. Troy will talk about what he likes about standards and will share some of the key tools, reports, and recommended practices that are used by the Wal-Mart Logistics Engineering team within their Grocery DCs. He will also touch on some of the key steps a Logistics Engineer needs to execute in order to be successful in a DC setting that is using engineered labor standards.

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HoteL informationDoubletree Hotel Chicago O’Hare Airport-Rosemont5460 North River RoadRosemont, Illinois 60018Tel: 847-292-9100Fax: 847-292-9295

A limited number of rooms have been reserved at the Doubletree hotel for our conference guests. The special room rate will be available until February 15, 2011 or until the group block is sold out, whichever comes first. The discounted rate is $99, plus 12.57 % per room per night tax (subject to change). Reservations can be made at http://doubletree.hilton.com/en/dt/groups/personalized/C/CHIDTDT-IIE-20110304/index.jhtml?WT.mc_id=POG Conference attendees staying at the hotel also receive complimentary Internet service and complimentary shuttle service from O’Hare.

The Doubletree Hotel Chicago O’Hare Airport-Rosemont, conveniently located across from the Donald E. Stephens Convention and Conference Center, is only five minutes from Chicago O’Hare International Airport (ORD). The Doubletree O’Hare is a full-service luxury airport hotel providing outstanding accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Our Chicago hotel features complimentary O’Hare airport shuttle from 4 a.m. - 12 a.m. every 30 minutes and picks up at the Hotel/Bus Shuttle Center Door #3.

www.iienet.org/workstandards iie Managing work standards 2011 ConferenCe

REGISTER ONLINE AND SAVE TIMEwww.iienet.org/workstandards

Team Discount• Teams of two to four people will be eligible to deduct $50 off each conference registration fee. • Teams of five or more can deduct $100 off each registration fee. • Team members must be from the same company. • Team registrations can be made online or submitted by fax or postal service mail using the conference registration form and must be received together. • Team discounts will not apply to the student or speaker rate.

Student RegistrationIIE student members will be able to register online using their member IDs.

Not a member?Visit the IIE web site and join now to save on conference registration fees and enjoy additional member benefits and savings immediately.

Or, as a non-member, fax in registration form accompanied by documentation showing full-time student status. A copy of your student ID will not be accepted. Fax: (770) 441-3295

Registration cut-off date is February 15, 2011.

MANAGING WORk STANDARDS CONfERENCE 2011 REGISTRATION fORM

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MANAGING WORk STANDARDS CONfERENCE $249 $349

MANAGING WORk STANDARDS CONfERENCE STuDENT

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March 7, 2011 • Doubletree Hotel • Chicago O’Hare Airport

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