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Improvement from Within: the C-Suite’s Nimble New Partner is CME Graham McMahon, MD, MMSc President and CEO, ACCME Josephine Fowler, MD Former Chief Academic Officer,JPS Health 1

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Page 1: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

Improvement from Within:

the C-Suite’s Nimble New Partner is CME

Graham McMahon, MD, MMSc

President and CEO, ACCME

Josephine Fowler, MD

Former Chief Academic Officer,JPS Health 1

Page 2: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

Value of Accredited CE

ACCME

• sets the standards

• performs audits

• provides clinicians the reassurance that the education they’re participating in is:

– Balanced and evidence-based

– Designed for relevance - real needs and gaps

– Evaluated to guide safe, effective care

– Free of commercial influence

Page 3: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

Klass D Academic Medicine 2007; 82 (6)

Ballistic Trajectory

Challenging Assumptions

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Page 4: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

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Page 5: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

Continuing Education is an opportunity to create…

• Engagement

• Relationships

• Self-awareness

• Improvement

• Change

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Page 6: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

CME can connect…

• The CE professional with the learner

• Across the medical education continuum

– Medical School, Graduate Medical Education

• Interprofessional teams

• With quality improvement

• With public health

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Page 7: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

CE Professional

LearnerCommunity

LicensureCertificationCredentialing

Public Healthpriorities

Quality and Safety

priorities

EducationalExpertise

Evidence-basedIndependentMeets a need

Evaluated

Local Needs

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Page 8: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

Things to Ask Yourself• What can I do to leverage the convening power of

education to achieve my organization’s mission?

• Are my educators and QI department collaborating effectively?

• Am I using my teachers effectively and developing them?

• Is education silo’ed between the professions?

• Am I using educational resources (space, sim center, IT) effectively?

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Page 9: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

Key points

• Link your organization’s strategy with that of your CME department’s

• Reflect on how you’re creating and sustaining teams and collaborations

• Evolve to active, participatory learning

• Focus on longitudinal curricula

• Engage the team and patients

• Measure your impact10

Page 10: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

Introductions

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Graham McMahon, MD, MMScPresident and Chief Executive Officer,

Accreditation Council for Continuing Medical Education

JPS Health

Josephine Fowler, MDFormer Chief Academic Officer,JPS Health

Page 11: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

Why do hospitals and health systems need a CME department?

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Page 12: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

How should the C-Suite and the CME collaborate?

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Page 13: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

How do you think CME and QIshould collaborate?

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Page 14: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

In your experience, what are the key elements in a CME department to make it effective?

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Page 15: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

What are the elements of a collaborative culture that candrive change in a health system?

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Page 16: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

Do you have any experience creating interprofessional collaborative continuingeducation (IPCE)?

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Page 17: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

Have you seen CME augment team performance?

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Page 18: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

What is the return on investment for CME?

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Page 19: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

Have you seen CME help your organization achieve institutional goals?

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Page 20: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

How/Does education help reduce burnout and absenteeism?

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Page 21: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

What are the key skills of a CME professional?

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Page 22: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

How does an institution effectively support its educators?

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Page 23: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

What is the advantage of having an institution direct its own staff’s education rather than leaving it to national societies or other organizations?

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Page 24: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

Additional Questions…?

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Page 25: Improvement from Within - ahaphysicianforum.org · Value of Accredited CE ACCME •sets the standards ... •Measure your impact 10. Introductions 11 Graham McMahon, MD, MMSc President

THANK YOU

Contact Graham:

[email protected]

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