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IMPORTANT INFORMATION ABOUT YOUR CHILD SUPPORT PAYMENTS February 7, 2013 Changes to Your Current Wisconsin Child Support Debit Card • The new Wisconsin EPPIC Debit MasterCard issued by Comerica Bank and managed by EPPIC will replace your current Wisconsin CHASE Visa debit card. • The first child support collection received after February 6, 2013 will be posted to your new Wisconsin EPPIC Debit MasterCard. • A new toll free Customer Service Number will be available February 7, 2013. • Surcharge-free transactions are allowed at MoneyPass ATM locations. Find MoneyPass ATM locations at www.moneypass.com. What You Need to Do • If you have moved, update your address online using Child Support Online Services or by calling the KIDS Information line at (800) 991-5530, or with your child support agency. Debit cards cannot be forwarded by your postal carrier. • Watch your mailbox for your new Wisconsin EPPIC Debit MasterCard beginning February 7, 2013. • You will be automatically enrolled when a support collection is received on or after February 7, 2013. Your Wisconsin EPPIC Debit MasterCard will be delivered in 7 to 10 days by U.S. Mail. • You may change to direct deposit at anytime by completing a Direct Deposit application. The application can be found online at childsupport.wisconsin.gov or you can request an application be mailed to you by calling the KIDS Information line at (800) 991-5530. • If you have any questions, call the KIDS information line at (800) 991-5530. Benefits of the New Services – You Can Select • New deposit notification by email, phone, or text messaging. • New low-balance alert by email, phone, or text messaging. • Self-service via the website, www.eppicard.com to access your account online and track transactions posted to your account. • 24 hours per day, 7 days a week, toll free Customer Service. • Debit Card customer’s can withdraw funds by visiting banks/credit unions that display the MasterCard acceptance mark. • Your card funds are protected by your Personal Identification Number (PIN) and FDIC insured by Comerica Bank. The Wisconsin Child Support Program is replacing your current child support CHASE VISA debit card with the new Wisconsin EPPIC Debit MasterCard , issued by Comerica Bank and Managed by EPPIC. The Wisconsin Debit MasterCard Card is issued by Comerica Bank, pursuant to a license by MasterCard International Incorporated. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.

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Page 1: IMPORTANT INFORMATION ABOUT YOUR CHILD SUPPORT …• 24 hours per day, 7 days a week, toll free Customer Service. • Debit Card customer’s can withdraw funds by visiting banks/credit

IMPORTANT INFORMATION ABOUT YOUR CHILD SUPPORT PAYMENTS

February 7, 2013

Changes to Your Current Wisconsin Child Support Debit Card • The new Wisconsin EPPIC Debit MasterCard issued by Comerica Bank and

managed by EPPIC will replace your current Wisconsin CHASE Visa debit card. • The first child support collection received after February 6, 2013 will be posted to your

new Wisconsin EPPIC Debit MasterCard. • A new toll free Customer Service Number will be available

February 7, 2013. • Surcharge-free transactions are allowed at MoneyPass ATM locations.

Find MoneyPass ATM locations at www.moneypass.com.

What You Need to Do • If you have moved, update your address online using Child Support Online Services

or by calling the KIDS Information line at (800) 991-5530, or with your child support agency. Debit cards cannot be forwarded by your postal carrier.

• Watch your mailbox for your new Wisconsin EPPIC Debit MasterCard beginning February 7, 2013.

• You will be automatically enrolled when a support collection is received on or after February 7, 2013. Your Wisconsin EPPIC Debit MasterCard will be delivered in 7 to 10 days by U.S. Mail.

• You may change to direct deposit at anytime by completing a Direct Deposit application. The application can be found online at childsupport.wisconsin.gov or you can request an application be mailed to you by calling the KIDS Information line at (800) 991-5530.

• If you have any questions, call the KIDS information line at (800) 991-5530.

Benefits of the New Services – You Can Select • New deposit notification by email, phone, or text messaging. • New low-balance alert by email, phone, or text messaging. • Self-service via the website, www.eppicard.com to access your account online and

track transactions posted to your account. • 24 hours per day, 7 days a week, toll free Customer Service. • Debit Card customer’s can withdraw funds by visiting banks/credit unions that display

the MasterCard acceptance mark. • Your card funds are protected by your Personal Identification Number (PIN) and FDIC

insured by Comerica Bank.

The Wisconsin Child Support

Program is replacing your current

child support CHASE VISA debit

card with the new Wisconsin

EPPIC Debit MasterCard,

issued by Comerica Bank and Managed by EPPIC. The Wisconsin Debit MasterCard Card is issued by Comerica Bank, pursuant to a

license by MasterCard International Incorporated. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.

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