implementing wellness, reablement and restorative approaches practical steps and resources
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Implementing Wellness, Reablement and Restorative Approaches – Practical Steps and Resources
CHSP Forum Aged and Community Services Association NSW & ACT
Carrie HayterManaging Director
30 July 2015Sydney
01/05/2023 CHSP Forum Now and into the Future, 30 July 2015
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01/05/2023 3Reablement and Wellness for Regional Assessment Services in Australia - A Technical Problem or an Adaptive Leadership Challenge? © Carrie Hayter Consulting
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Engage the people you Support
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Downloaded from http://imaginationstationtoledo.org/content/titanic/
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FEAR
Source: downloaded from http://blogs.indiewire.com/theplaylist/5-things-you-might-not-know-about-alfred-hitchcocks-psycho-20120615
FalseEvidenceAppearing Real
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The Lucky Ones
Source: downloaded from https://au.tv.yahoo.com/x-factor/#page1/?_s_ref=9JI102jjS&kw=x%20factor&creative=55215366484
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Difference between Technical Problems and Adaptive leadership
Technical problems are well defined.
Their solutions are known and those with adequate expertise and organisational capacity can solve them.
(Heifetz & Linksy, 2002)
Adaptive leadership challenges are entirely different. The challenge is complex
and not so well defined; and the answers are not known in advance
Problems that require us to learn new ways (Heifetz & Linksy, 2002)
Reablement and Wellness for Regional Assessment Services in Australia - A Technical Problem or an Adaptive Leadership Challenge? © Carrie
Hayter Consulting
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Get on the Balcony
Give the work Back
Think Politically
Orchestrate the conflict
Manage your
hungers
Anchor Yourself
What’s on the line
Hold Steady
Adaptive Leadership Elements
Source: Heifetz & Linsky (2002)
Reablement and Wellness for Regional Assessment Services in Australia - A Technical Problem or an Adaptive Leadership
Challenge? © Carrie Hayter Consulting
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Picture downloaded from: https://janeaustensworld.wordpress.com/category/regency-etiquette/page/2/
Get on the Balcony
Picture downloaded from: https://www.youtube.com/watch?v=qSvyDLTdlyU
What will happen if we don’t do this?What resources can we use in our community?
What is the story for our staff and service users?How can we engage them in this process?
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Think Politically 1. Find Partners 2. Keep the Opposition Close
3. Accept Responsibility for your piece of the mess
4. Acknowledge their losses and accept casualties
5. Model the behaviour
What can we do differently?Who can we partner with?
How can we engage service users?How can we support our staff?
Model the behaviour you want in your staff
CHSP Forum Now and into the Future, 30 July 2015
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Give the Work Back • Solutions are achieved when
“the people with the problem” go through a process together to become “the people with the solution”.
Create structures to talk about learning and getting people on the same page
Encourage people to lead parts of the work Engage the service users
Start small and experimentReflect on your lessons
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ResourcesNSW Government, Ageing, Disability and Home Care (2010) A handbook for community care services Empowering people, enhancing independence, enriching lives, https://www.adhc.nsw.gov.au/__data/assets/file/0003/233967/Better_Practice_Project_-_Mapping.pdf
Heifetz, R., & Linksy, M., (2002) Leadership on the Line: Staying Alive through the Dangers of Leading, Harvard Business Review Press, Boston Massachusetts
Heifetz, R., Grashow, A., & Linksy, M., (2009) The Practice of Adaptive Leadership – Tools and Tactics for Changing your Organisation and the World, Harvard Business Review Press, Boston Massachusetts
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More Information Carrie Hayter
Email: [email protected]@carriehayter
Slideshare: Carrie Hayterwww.carriehayter.com
Linked in http://au.linkedin.com/pub/carrie-hayter/34/536/517/