implementing and supporting windows intune · 3 managing and securing pcs in any location by using...

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1 Implementing and Supporting Windows Intune Module 1: Windows Intune Overview Module Overview Challenges in Managing Business PCs Introducing Windows Intune Managing and Securing PCs in Any Location by Using Windows Intune Managing and Securing PCs in Any Location by Using Windows Intune Overview of the Windows Intune Administrator Console Windows Intune Workspaces Comparing Windows Intune with Other Products Windows Intune and Support for Windows 7 Deploying Windows 7 Creating Deployment Solutions by Using MDT 2010 Microsoft Desktop Optimization Pack Signing Up for Windows Intune Lab 1: Learning Account Basics for Windows Intune

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Page 1: Implementing and Supporting Windows Intune · 3 Managing and Securing PCs in Any Location by Using Windows Intune • Agents report to the Windows Intune service • Support engineers

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Implementing and Supporting Windows IntuneModule 1: Windows Intune Overview

Module Overview

• Challenges in Managing Business PCs

• Introducing Windows Intune

• Managing and Securing PCs in Any Location by Using Windows Intune• Managing and Securing PCs in Any Location by Using Windows Intune

• Overview of the Windows Intune Administrator Console

• Windows Intune Workspaces

• Comparing Windows Intune with Other Products

• Windows Intune and Support for Windows 7

• Deploying Windows 7

• Creating Deployment Solutions by Using MDT 2010

• Microsoft Desktop Optimization Pack

• Signing Up for Windows Intune

• Lab 1: Learning Account Basics for Windows Intune

Page 2: Implementing and Supporting Windows Intune · 3 Managing and Securing PCs in Any Location by Using Windows Intune • Agents report to the Windows Intune service • Support engineers

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Challenges in Managing Business PCs

• Multiple configurations, versions, and licensesL k f i i ht d t l• Lack of insight and control

• Workers in many locations• Reactive response to support issues• High infrastructure investments required

Introducing Windows Intune

• Manage and secure Windows PCs anywhere– Online PC management and security mean that you can work from anywhere over the

Internet– The management console is browser-based, so administrators can be anywhere

• The best Windows experience• The best Windows experience– Includes upgrade rights to Windows 7 Enterprise– Keep up to date with Software Assurance

• Grows with the business– Offers per-seat licensing– No server infrastructure is required– It is easy to deploy, use, and maintain

Page 3: Implementing and Supporting Windows Intune · 3 Managing and Securing PCs in Any Location by Using Windows Intune • Agents report to the Windows Intune service • Support engineers

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Managing and Securing PCs in Any Location by Using Windows Intune

• Agents report to the Windows Intune service

• Support engineers access the data via the Web-based console

• Ports 80 and 443 are all that is required for agent communications

• Windows Live ID is required for administrative access

Overview of the Windows Intune Administrator Console

• Administrators need the Multi-Account Console, which is provided automatically

• You can simplify administration by using a clear user interface

• The console monitors the health of managed computers on a single page The console monitors the health of managed computers on a single page

• You can view system status from any Silverlight-enabled browser

Page 4: Implementing and Supporting Windows Intune · 3 Managing and Securing PCs in Any Location by Using Windows Intune • Agents report to the Windows Intune service • Support engineers

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Windows Intune Workspaces

• System Overview • Software

• Computers

• Updates

• Endpoint Protection

• Licenses

• Policy

• Reports

• Alerts • Administration

Comparing Windows Intune with Other Products

Page 5: Implementing and Supporting Windows Intune · 3 Managing and Securing PCs in Any Location by Using Windows Intune • Agents report to the Windows Intune service • Support engineers

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Windows Intune and Support for Windows 7

• Windows Intune subscriptions include upgrade license rights for Windows 7 Enterprise

• You can use Windows Intune to help your customers identify which systems can successfully migrate to Windows 7

• Windows 7 offers the best user experience:

– An upgraded user interface

– BitLocker drive encryption

Deploying Windows 7

• Web site access and Windows 7 activation keys are provided to Windows Intune subscribersU th Mi ft A t d Pl i (MAP) T lkit• Use the Microsoft Assessment and Planning (MAP) Toolkit

• Use the Microsoft Application Compatibility Toolkit (ACT)• Upgrade and migration guidance for Windows 7

is available• You can find all of the above by searching

technet.microsoft.com

Page 6: Implementing and Supporting Windows Intune · 3 Managing and Securing PCs in Any Location by Using Windows Intune • Agents report to the Windows Intune service • Support engineers

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Creating Deployment Solutions by Using MDT 2010

Microsoft Desktop Optimization Pack

Collects software Collects software Collects software Reduces downtime by accelerating desktop repair, Reduces downtime by accelerating desktop repair, Reduces downtime by accelerating desktop repair, Provides governance and

control over Group Policy Provides governance and control over Group Policy Provides governance and control over Group Policy Collects software

inventory data and translates it into business intelligence

Collects software inventory data and translates it into business intelligence

Collects software inventory data and translates it into business intelligence

g p precovery, and troubleshooting of Windows-based desktops that cannot be loaded

g p precovery, and troubleshooting of Windows-based desktops that cannot be loaded

g p precovery, and troubleshooting of Windows-based desktops that cannot be loaded

control over Group Policy through robust change management and role-based administration

control over Group Policy through robust change management and role-based administration

control over Group Policy through robust change management and role-based administration

Provides deployment and management of virtual PC images to enable key enterprise scenarios

Provides deployment and management of virtual PC images to enable key enterprise scenarios

Provides deployment and management of virtual PC images to enable key enterprise scenarios

Turns applications into centrally managed servicesthat are never installed, never conflict, and are streamed on demand to end users

Turns applications into centrally managed servicesthat are never installed, never conflict, and are streamed on demand to end users

Turns applications into centrally managed servicesthat are never installed, never conflict, and are streamed on demand to end users

Enables proactive problem management by analyzing and reporting on application and system crashes

Enables proactive problem management by analyzing and reporting on application and system crashes

Enables proactive problem management by analyzing and reporting on application and system crashes

Page 7: Implementing and Supporting Windows Intune · 3 Managing and Securing PCs in Any Location by Using Windows Intune • Agents report to the Windows Intune service • Support engineers

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Signing Up for Windows Intune

• Create a Windows Live ID e-mail address to be used as the owner of the Windows Intune account

• Sign up for a Windows Intune trial account at the Microsoft Online Commerce Portal:

http://www.windowsintune.com

• Initial Windows Live ID is automatically tenant administrator

• Tenant administrator can add additional Windows Intune service administrators (by Windows Live ID) if required

Lab 1:Learning Account Basics for Windows Intune

Estimated time to complete this lab: 30 minutes

Exercise 1: Adding an Administrator to a Windows Intune AccountExercise 2: Touring the Windows Intune WorkspacesExercise 3: Reviewing the Multi-Account Console

Page 8: Implementing and Supporting Windows Intune · 3 Managing and Securing PCs in Any Location by Using Windows Intune • Agents report to the Windows Intune service • Support engineers

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Summary

• Challenges in Managing Business PCs

• Introducing Windows Intune

• Managing and Securing PCs in Any Location by Using Windows Intune• Managing and Securing PCs in Any Location by Using Windows Intune

• Overview of the Windows Intune Administrator Console

• Windows Intune Workspaces

• Comparing Windows Intune with Other Products

• Windows Intune and Support for Windows 7

• Deploying Windows 7

• Creating Deployment Solutions by Using MDT 2010

• Microsoft Desktop Optimization Pack

• Signing Up for Windows Intune

• Lab 1: Learning Account Basics for Windows Intune

Q&A

Page 9: Implementing and Supporting Windows Intune · 3 Managing and Securing PCs in Any Location by Using Windows Intune • Agents report to the Windows Intune service • Support engineers

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Implementing and Supporting Windows Intune

Module 1: Windows Intune Overview

© 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentations. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.