implementation of lean at rheem manufacturing

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Dr. Joan A. Burtner Associate Professor and Chair Department of Industrial Engineering and Industrial Management Mercer University School of Engineering Macon, GA IMPLEMENTATION OF LEAN AT RHEEM MANUFACTURING

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Chair, Dept of Ind. Egr/ Ind Mgt 2014 Introduction Background on the Evolution of Lean Manufacturing Overview to Lean Principles Highlights of Implementation of Lean Practices at Rheem Manufacturing Co. in Milledgeville, GA Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014

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Page 1: Implementation of Lean at Rheem Manufacturing

Dr. Joan A. BurtnerAssociate Professor and Chair

Department of Industrial Engineering and Industrial Management

Mercer University School of EngineeringMacon, GA

IMPLEMENTATION OF LEAN AT RHEEM

MANUFACTURING

Page 2: Implementation of Lean at Rheem Manufacturing

Background on the Evolution of Lean Manufacturing

Overview to Lean PrinciplesHighlights of Implementation of Lean

Practices at Rheem Manufacturing Co. in Milledgeville, GA

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 2

INTRODUCTION

Page 3: Implementation of Lean at Rheem Manufacturing

EVOLUTION OF LEAN MANUFACTURING

Total Quality ManagementToyota Production System Six Sigma Process ImprovementTheory of ConstraintsValue Stream MappingWomack and Jones - Lean Thinking Rother and Shook - Learning to See

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 3

Page 4: Implementation of Lean at Rheem Manufacturing

1. Clarify improvement needs (objectives)2. Observe operation(s) through your own

eyes3. Identify problems based on observations4. Resolve problems (kaizen)5. New ideas become new standard

operating procedure6. Maintain new methods7. Continuously repeat steps 1 through 6

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 4

CONTINUOUS IMPROVEMENT PROCESS (WITH A LEAN SPIN)

Page 5: Implementation of Lean at Rheem Manufacturing

WASTEFUL PRACTICES

WaitingTransportationOverproductionProcessingInventoryMotionDefective Products

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 5

Page 6: Implementation of Lean at Rheem Manufacturing

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 6

5S’S MODIFIED FROM BESTERFIELD

(SIMPLIFY or SORT) SIMPLIFY MEANS CLEARLY DISTINGUISHING BETWEEN WHAT IS NEEDED AND KEPT AND WHAT IS UNNEEDED AND THROWN OUT

(STRAIGHTEN) STRAIGHTEN MEANS ORGANIZING THE WAY WE KEEP NECESSARY THINGS, MAKING IT EASIER TO FIND AND USE THEM

(SCRUB or SHINE) SCRUB MEANS KEEPING THE FLOORS SWEPT, MACHINES AND FURNITURE CLEAN, AND ALL AREAS NEAT AND TIDY

(STABILIZE or STANDARDIZE)

STABILIZE DEVELOP BEST PRACTICES AND STANDARD OPERATING PROCEDURES BASED ON WHAT WAS LEARNED FROM THE FIRST THREE S’S

(SUSTAIN) SUSTAIN MEANS ACHIEVING THE DISCIPLINE OR HABIT OF PROPERLY MAINTAINING CORRECT 5S PROCEDURES

Page 7: Implementation of Lean at Rheem Manufacturing

LEAN METRICS (QUANTITATIVE)

Lead-times Inventory Inventory TurnsWork In Process Workable Floor Space Efficiency Cycle Time

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 7

Page 8: Implementation of Lean at Rheem Manufacturing

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 8

Building Blocks of a World Class Company

One – Piece Work FlowWork Balancing

Quality ImprovementsTPM

5’s

KanbansCellular Layout

Poka YokeSMED

Visuals Work Teams

Page 9: Implementation of Lean at Rheem Manufacturing

Time studiesLine BalancesCreating work cellsHousekeeping (5 S’s)Visual Control

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 9

TYPICAL IMPROVEMENT PROJECTS

Page 10: Implementation of Lean at Rheem Manufacturing

GENERAL GUIDELINES FOR VISUAL CONTROL AT RHEEM

Work instructions (S.O.P.’S)Quality instructionsSafety remindersClearly marked part delivery

locationsTool boards (where needed)Production boards (where needed)Layouts

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 10

Work Stations Should Include:

Page 11: Implementation of Lean at Rheem Manufacturing

Spring and Summer 2003Kaizen and 5 S All Assembly LinesCreated Zoned Housekeeping Layouts for All Major Production Areas

Designated Part Delivery and Storage Locations

Placed Production and Quality Status Boards Began Drafting Standard Operating Procedures and Safety Reminders for All Work Stations

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 11

IMPLEMENTATION OF VISUAL CONTROL AT RHEEM

Page 12: Implementation of Lean at Rheem Manufacturing

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 12

KAIZEN OF AN ASSEMBLY LINE 1

Before After

Page 13: Implementation of Lean at Rheem Manufacturing

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 13

KAIZEN OF AN ASSEMBLY LINE 2

Before After

Page 14: Implementation of Lean at Rheem Manufacturing

Cross-functional work teams for solving problems

Composition of Work TeamsUpper managementSupervisorsCo-op StudentsEngineersAssembly Line Workers

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 14

USING WORK TEAMS AT RHEEM

Page 15: Implementation of Lean at Rheem Manufacturing

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 15

CONTINOUS IMPROVEMENT TOOLS FOR BALANCING WORK Takt Time Available Daily Work Time Time Observation Standard Work Flow Diagrams Cellular Layout Work Distribution Sheet

Page 16: Implementation of Lean at Rheem Manufacturing

Observe a process or machineEnter each task component onto a formNote exceptions or non-repeating tasksCalculate the average cycle time for

each taskAdd all average element times to find

the cycle time of the total process

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 16

TIME OBSERVATION

Page 17: Implementation of Lean at Rheem Manufacturing

Used to help identify the flow of the operation(s) you are observing

Used as a layout for developing an improved process

An excellent tool to use to develop standard work procedures

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 17

STANDARD WORK FLOW DIAGRAM

Page 18: Implementation of Lean at Rheem Manufacturing

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 18

CELLULAR LAYOUTS

The arrangement of manufacturing work cells to allow for a flowing process

With this concept, work can performed without the need for large inventory batches

The parts enter the beginning of the cell as raw materials and exit the cell as completed units

Page 19: Implementation of Lean at Rheem Manufacturing

Rheem Manufacturing Permission to use training materials Permission to use photos

ISE and IDM Students Permission to use student work

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 19

ACKNOWLEDGMENTS

Page 20: Implementation of Lean at Rheem Manufacturing

Contact Information Dr. Joan Burtner [email protected] 478 301-4127

Dr. Joan Burtner Chair, Dept of Ind. Egr/ Ind Mgt 2014 Slide 20

QUESTIONS AND DISCUSSION