implante o zoho crm em 08 passos

7/22/2019 Implante o Zoho CRM em 08 Passos

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OGNNI 74=6ROWV N

7.4

FNLN ELTJMKSMW N

OL 48TMVVNV

QQQ.QEIEFNKV_JSNWEM.FNL.GW
http://ci39.actonsoftware.com/acton/fs/blocks/showLandingPage/a/5552/p/p-001b/t/page/fm/0http://ci39.actonsoftware.com/acton/fs/blocks/showLandingPage/a/5552/p/p-001b/t/page/fm/0http://ci39.actonsoftware.com/acton/fs/blocks/showLandingPage/a/5552/p/p-001b/t/page/fm/0


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www.weiefnksujtnrem.fnl.gr

MREVN JOAMJ

Ostm ulm ngrm ekcopokcokto prncuzecm pojm Qeie Fnksujtnrem. O tncn nfnktocn mque pugjefmcn co ektoerm rospnksmgejecmco co sous prncutnros.

Wossmjtmlns quo m PNHN FNWTNWMSENK kn tol kokhulm rospnksmgejecmco nupmrtefepmn cm ojmgnrmn costo fnktocn o quo m lntevmn cossm ekefemtevmcm Qeie Fnksujtnrem, quo Mjemkfo Tmrtkor cm Pnhn kn Grmsej co m`ucmr knvnsusurens m fnkhoforol m borrmloktms.

Ekbnrlmlns quo ossm ngrm co cestreguen armtuetm o kn pnco sor usmcm pmrmbeks fnlorfemes o tmlgl quo tncms ms elmaoks cms tojms cn sestolm oxegecmskostm ngrm sn co prnpreocmco oxfjusevm cm PNHN FNWTNWMSENK.
http://www.wikiconsultoria.com.br/http://www.wikiconsultoria.com.br/


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6


KCEFO

=. VNGWO N PNHN FWL ................................................................ ?

7. FNKFOESNV .......................................................................... 2

6. TMVVNV TMWM M ELTJMKSMN CN VO_ TWN@OSN PNHN FWL ................. 8

3.=. Tmssn 4= Jovmkto km nramkezmn ns ekcefmcnros co sufossn ............ 8

3.7. TMVVN 47 EKBNWLMOV TWOJELEKMWOV .................................... 5

m) Oquepo Wospnksvoj pojn Trn`otn ......................................... 5

g) Jovmktmloktn cns Trnfossns co Rokcms ............................... =4

f) ]umktns usurens sorn okvnjvecns> ..................................... ==

c) Ecoktebequo n nramknarmlm cm olprosm ................................ ==

3.6. TMVVN 46 FNKBEA_WMOV AOWMEV ........................................ ==

3.3. TMVVN 43 TOWVNKMJEPMN ................................................ 74

3.?. TMVVN 4? WOJMSWENV ...................................................... 73

3.2. TMVVN 42 ELTNWSMN CO CMCNV MSWMRV CO FVR N_ OXFOJ ....... 71

3.1. TMVVN 41 QOGBNWL ......................................................... 75

3.8. TMVVN 48 O-LMEJV ............................................................ 6=

3. FNKFJ_VN ....................................................................... 63


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3


_l FWL (Aorokfemloktn cn Wojmfenkmloktn fnl n Fjeokto) ost so tnrkmkcn fmcm voz

lmes elpnrtmkto o fnlul coktrn cms olprosms. Fnl ulm frosfokto oxpoftmtevm ooxeakfem cns fjeoktos, h ulm kofossecmco cms nramkezmos mcntmrol knvns sorvens o

ostrmtaems co koafens. N Pnhn FWL bnrkofo ostm vorsmtejecmco, muloktmkcn ms vokcms,

ostroetmkcn o bnrtmjofokcn ns jmns fnl n fjeokto o kns auemkcn mns fmlekhns co sufossn

kns koafens.

Fnl sum selpjefecmco co elpjmktmn o armkco bjoxegejecmco km aostn cms ekbnrlmos, n

Pnhn FWL so mcoqum olprosms co qumjquor pnrto o co tncns ns tepns co koafens. ul

FWL quo mprosoktm ul mlgeokto mleavoj pmrm m mutnlmn co prnfossns ol FWL,

aormkcn bnrto mcorkfem mns bjuxns o mn porbej nramkezmfenkmj.

N ngòtevn costo trmgmjhn fnktreguer km oxporekfem cn usuren, gusfmkcn bnrkofor

ekbnrlmos subefeoktos pmrm quo mssulm sum prprem elpjmktmn, co bnrlm

ekcopokcokto o jevro.

Vorn mprosoktmcns kosto O-gnni knssm vevkfem mfulujmcm kns vrens prnòtns

cosokvnjvecns ol nramkezmos co cevorsns soaloktns, fnl ul ngòtevn fnlul0 m

lojhnrem kns prnfossns, gusfmkcn lmenr fnlpotetevecmco kn lorfmcn o muloktmkcn n

klorns co koanfemos.

Tnrtmktn, bequo m vnktmco pmrm utejezmr osto lmtoremj ol sou prnòtn o oktrmr ol fnktmtn

fnknsfn solpro quo profesmr.

Armkco mgrmn o gnms vokcms!

MTWOVOKSMN


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?


=.VNGWO N PNHN FWLN Pnhn FWL ul cns sestolms cm pjmtmbnrlm PNHN quo, mjl co ostruturmr

knssn rojmfenkmloktn fnl knssns fjeoktos, kns porleto tor m vesegejecmco co

knssms koanfemos, sum ovnjun o pnssvoes amramjns. ul sestolm quo kns

mùcm m ntelezmr knssns prnfossns o mjmvmkfmr knssns koafens.

Essn bmz cojm ulm borrmloktm co mtumjezmn fnktkum, co selpjos

fustnlezmn, pron mfossvoj o bfej co usmr, pnes ns rofursns solpro

mfnlpmkhml ms jtelms tokckfems co snbtwmro. Trnòtmcm pmrm mùcmr sum

olprosm m fnlukefmr fnl ms pnssvoes prnspofos co vokcm, fnlpmrtejhmr

ekbnrlmos, bofhmr koafens o lmktor ns sous fjeoktos smtesboetns.

Mtumjlokto, tolns eklorms olprosms utejezmkcn sums jefokms fnlorfemes ol

ceboroktos tmlmkhns o tepns co koafens, fnln0 osfnjms, gmkfns, hnspetmes,

pjmkns co smco, soaurmcnrms, elngejerems, sorvens, tofknjnaem, ekcstrem,

tojofnlukefmos, vmro`n, lcem, NKAs, coktro nutrms.

Brokto mns vrens rofursns cespnkvoes, n Pnhn FWL fnktm fnl ulm sreo co

borrmloktms quo pncol so mcmptmr o muxejemr ceboroktos prnfossns, fnln0

Fmjokcren co oquepo9 Aostn co fmjj foktor9 Booc cm oquepo Ektoarmn fnl o-lmej9 Ektoarmn fnl rocos snfemes9 Rorsn lngejo9 Aormcnr co rojmtrens, arbefns o cmshgnmrcs9 Mlgeokto pmrm fustnlezmn o porsnkmjezmr lcujns9 Resn 624 armus cns koafens.

Fnl tncns ossos rofursns, n Pnhn FWL porleto m sum olprosm ulm telm

oxporekfem km elpjmktmn, lmkutokn o lucmkm kn prnfossns co aostn

co rojmfenkmloktn fnl fjeoktos, coktro ns qumes costmfmlns0 lmrioteka,

vokcms, ps-vokcms o supnrto mn fjeokto.


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7.FNKFOESNVCurmkto m elpjmktmn vnf pncor so copmrmr fnl knlokfjmturms o

fnkfoetns quo sorn cotorlekmktos pmrm n gnl mkcmloktn cn prnòtn.

Tnr estn, soauol mgmexn ekbnrlmos quo pncorn mùc-jn.

FWL Vn ostrmtaems o prnfossns quo pnssegejetml ceborokfemj fnlpotetevn

mtrmvs co rojmfenkmloktn fnl fjeoktos. tmlgl ul tepn co snbtwmro, quo

porleto m mfulujmn o m foktrmjezmn co ekbnrlmos sngro n

rojmfenkmloktn co ulm olprosm fnl ns fjeoktos o knrtoem tnlmcms co

cofesos sngro lmrioteka, mos co bnrm co vokcm o ps-vokcms o VMF.

G7G ulm seajm quo seakebefm Gusekoss-tn-Gusekoss. ecoktebefm ulm

koanfemn oktro olprosms.

G7F - ulm seajm quo seakebefm Gusekoss-tn-Fnksulor. Kosto fmsn m

koanfemn cerotm, oktro Olprosm o Fnksulecnr

Fmlpmkhm Vn mos co cevujamn co ekbnrlmos vesmkcn ulm

mprnxelmn fnl jomcs, fnktmtns nu fjeoktos. Ms fmlpmkhms pncol utejezmrvrems lcems fnln SR, Wcen, ektorkot, o-lmejs, coktro nutrms.

Jomcs Fnkhofecns tmlgl fnln prnspofts, sn possnms co quol kn so tl

ekbnrlmos co qumjebefmn, nu so`m, quo pncol sor fnktmtmcms, mtrmvs co

fmlpmkhms co olmej pmrm aormn co ektorosso, sngro prncutns nu sorvens. Ns

jomcs sn n fjeokto ol sou ostaen ekefemj co fnlprm, nu so`m, mjaul quo

profesm sor trmgmjhmcn o qumjebefmcn pmrm quo hm`m vorcmcoerm fnlprooksn

sngro sum nreaol, sum kofossecmco o sum oxpoftmtevm co cmtm co fnlprm.

OlprosmsVn possnms ùrcefms quo erolns bofhmr ms koanfemos, lms quo

kn kofossmremlokto tokhmlns vokcecn mjan.

Fnktmtn Vn tncms ms possnms bsefms quo bmzol pmrto co ulm possnm

ùrcefm, nu so`m, sn ms possnms cm Olprosm quo erolns fnkvorsmr/rojmfenkmr

pmrm fnkcuzer m koanfemn.


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Fnkvorsn n prnfossn quo trmksbnrlmlns n jomc ol ulm

Olprosm/Fnktmtn. N prnfossn mutnltefn o pnco aormr, tmlgl, ul

koafen mssnfemcn m Olprosm o mn Fnktmtn. romjezmcn qumkcn so ekefem ulm

koanfemn fnl n jomc.

Cmshgnmrc Tmekoj porsnkmjezvoj co vesumjezmn rpecm quo mprosoktm ol

sum tojm0 Arbefns, tmrobms, fmjokcrens o rojmtrens.

Resumjezmos Lncojns co vesumjezmn co roaestrns oxestoktos ol tncns ns

lcujns cn Pnhn FWL. Kosto mlgeokto ostn cespnkvoes vrens rofursns co

lmkepujmn co roaestrns pr-cobekecns o h m pnssegejecmco co fremn co

knvns tepns co vesumjezmn.

Qnribjnw Mos quo mutnlmtezml ns prnfossns co vokcms. N wnribjnw

pnssue ul amtejhn quo cespmrmcn qumkcn ulm fnkcen roaestrmcm smtesboetm

o pnco aormr ulm kntebefmn (o-lmej), nu ulm mtevecmco, nu ulm mtumjezmn

co ul fmlpn kn sestolm.

Mtevecmco Smrobm m sor romjezmcm. N Pnhn FWL mprosoktm ul Fmjokcren pmrm

marupmloktn o vesumjezmn cms Smrobms, mjl cm npn co kntebefmr n

rospnksvoj pmrm jolgr-jn vem o-lmej nu vem ul pnpup km tojm cn

fnlputmcnr.

Ovoktn Sepn co rouken m sor romjezmcm okvnjvokcn ul nu lmes

pmrtefepmktos.

Jeamos Gmso co roaestrn co jeamos tojobkefms m sorol romjezmcms ol cem

o cmtm provestm. Smlgl pncol sor fnktmgejezmcms ms curmos cms loslms.

_suren n utejezmcnr cn sestolm. Osto porsnkmaol solpro vme ektormaer fnl

ns lcujns cn sestolm.

Bukos Vn ns marupmloktns co possnms. Ms bukos sn bnrlmcms pnr

copmrtmloktns, jn`ms o nutrns marupmloktns.

Kn Pnhn FWL ms bukos cotorlekml m quol ul usuren covo ropnrtmr.


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Torbes Vn ns porbes quo cotorlekml fnln ns usurens vorn o mfossmrn ns

roaestrns o ns lcujns cn sestolm.

Fustnlezmn Vn ms mos okvnjvokcn lncebefmos kn mlgeokto. Vn

lncebefmos/fremos co fmlpns, lcujns, wnribjnws o mt cn jmynut cnsestolm.

6.TMVVNV TMWM M ELTJMKSMN CN VO_ TWN@OSN PNHN FWL6.=. Tmssn 4= Jovmkto km nramkezmn ns ekcefmcnros co sufossn

Tmrm quo n prnòtn co elpjmktmn cn Pnhn FWL mtek`m n sou ngòtevn elpnrtmkto quo vnf jovmkto tncms ms ekbnrlmos quo colnkstrol n

cosolpokhn cm sum rom fnlorfemj. Ostms ekbnrlmos knrtomrn m ostrmtaem

mcntmcm pmrm m elpjoloktmn cn prnòtn.

Kostm bmso covol sor ecoktebefmcms ms roarms co koafens cns prnfossns

oxestoktos, ns lofmkeslns co fmptmn co fjeoktos, ns ekcefmcnros co sufossn

co mos, coktro nutrms ekbnrlmos quo pncorn knrtomr ns pnktns frtefns

cn sou prnòtn.

elpnrtmkto robnrmr quo n ecomj quo n prnòtn kn porfm n bnfn cm fujturm

cm nramkezmn veaokto. Mssel, m mcorkfem sor lojhnr.

Lms fnln cobeker ulm ostrmtaem pmrm ulm elpjoloktmn> Toksmkcn kessn,

mjaulms porauktms so bmzol elpnrtmktos co sorol rospnkcecms0

- Lekhm olprosm tol ul lncojn co prnfossn fnlorfemj cobekecn>- Lekhm oquepo utejezm mjaulm borrmloktm co aostn cms ekbnrlmos>

- ]umj sn ns amramjns quo lekhm olprosm tol okbroktmcn kns jtelns

tolpns>

- ]uo tepn co ekbnrlmos quorn quo lou FWL lo bnrkom>


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5


]umkcn ulm olprosm cobeko ulm ostrmtaem fnlorfemj, tmj ostrmtaem covo sor

poksmcm fnksecormkcn 6 elpnrtmktsselns pejmros pmrm sum sustoktmn0

=) Sofknjnaem0 elpnrtmkto quo ojm so`m selpjos co usmr, bfej co lncebefmr

o fmpmz co mfnlpmkhmr ms kofossecmcos co koafen cm olprosm.7) Trnfossns0 cobeko n quo covo sor boetn, fnln covo sor boetn o qumj n

rosujtmcn ospormcn.

6) Tossnms0 covol ostmr fmpmfetmcms o feoktos co sums tmrobms o

rospnksmgejecmcos kns prnfossns.

Ossos sn ns mspoftns quo covol sor jovmktmcns o trmgmjhmcns pmrm quo

tokhmlns sufossn ol knssm elpjoloktmn.

Copnes fnksnjeco tucn essn ol ul cnfuloktn o vmjeco fnl ns rospnksvoes

pojn prnòtn. Srmksbnrlo ms mos ol ul frnknarmlm o ojo`m rospnksvoes,

amrmktekcn quo fmcm ul oktokcou sou pmpoj o n prmzn cm oxofun cms

tmrobms.

Cobeker n quo so osporm co ul sestolm, mjelokt-jn co bnrlm fnrrotm o ostmr

mgortn lucmkms trmzol sum olprosm ns rosujtmcns pnsetevns pmrm ulm

lojhnr aostn o, fnksoquoktolokto, m ngtokn cn rotnrkn co tncn

ekvosteloktn.

6.7. TMVVN 47 EKBNWLMOV TWOJELEKMWOVm) Oque po Wospnksvoj poj n Trn` ot n

Resmkcn n sufossn cn prnòtn

mfnksojhvoj quo so freo ulm fnlessn

rospnksvoj pojn prnòtn.


10/35

=4


M fnlessn rospnksvoj pojn prnòtn

ul arupn lujtecesfepjekmr fnlpnstn

pnr roprosoktmktos co fmcm

copmrtmloktn nu rom mbotmcns pojn

prnòtn o sor rospnksvoj pojn gnl mkcmloktn cn losln ol tncms ms sums

bmsos. Ostm prtefm pnssegejetmr n okvnjveloktn cms possnms, m celekuen

seakebefmtevm cns mtretns o m ecoktebefmn prvem co pnktns co mtokn nu

amramjns cn prnòtn.

Wofnlokcm-so quo ul lolgrn cn kvoj ostrmtaefn cm olprosm pmrtefepo cm

fnlessn nu pmtrnfeko n prnòtn. Osto pmrtefepmkto covo tor ulm

pmrtefepmn pnjtefm km nramkezmn.

g) Jovmkt mlokt n cns Tr nfossns co Rokcms

Kostm bmso, covol sor jovmktmcns ns bjuxns

co trmgmjhns mssnfemcns mn prnfossn co

vokcms km sum nramkezmn, ms roarms co

koafens ol veanr kns prnfossns o ns

rojmtrens rojmtevns m fmcm prnfossn.

Kn oxesto ul lncojn prnktn, n ecomj quo vnf bmm n jovmktmloktn mtrmvs

co oktrovestms o co ulm lotncnjnaem quo pnssegejeto tor ol lns n

lmpomloktn cns prnfossns co vokcms mcntmcns km nramkezmn. Ostm gnm

prtefm pnssegejetmr, tmlgl, quo vnf tokhm ulm cnfuloktmn quo pncor

sor utejezmcm kms ntelezmos co prnfossns cm olprosm buturmlokto.

Fmsn tokhm cebefujcmcos ol jovmktmr ns prnfossns, prnfuro ul mpnen

prnbessenkmj co fnksujtnrem.


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==


f) ]umkt ns usur e ns sorn okv nj ve cns>@uktmlokto fnl n jovmktmloktn cns prnfossns, covorn sor ecoktebefmcns

tncns quo ns pmrtefepmktos cn prnòtn, ekfjusevo, ns usurens quo vn mfossmr n

sestolm o qumes ns kvoes co mfossns quo ojos covorn tor.

Curmkto m bmso co elpjoloktmn, ostms ekbnrlmos sorn utejezmcms km

fnkbeaurmn cn mlgeokto.

Ms ekbnrlmos cotorlekmrn tmlgl n ekvosteloktn kofossren pmrm sou

prnòtn.

c) Ecokt e b eq uo n nramknar mlm cm olprosmFmsn m sum olprosm mekcm kn pnssum, fnkstrum ul nramknarmlm ecoktebefmkcn

ns sous kvoes heorrquefns. Ostm ekbnrlmn cobeker kn sestolm ns kvoes co

mfossn o ms pnjtefms co soaurmkm.

6.6. TMVVN 46 FNKBEA_WMOV AOWMEVFnln e ke fe n le khm fnkb e aur mn kn Pnhn FWL>

Copnes tor ulm fnktm kn Pnhn FWL, vnf covo ekefemr sum porsnkmjezmn

mùstmkcn ms Fnkbeaurmos cm sum Olprosm, ms sums prprems Fnkbeaurmos,

cobeker Torlessos o Lcujns m sorol usmcn. Rmlns vor fnln bmzor fmcm ulm!

m) Fnln Ekfjuer _surens>Tmrm tncn o qumjquor tepn co fnkbeaurmn cn Pnhn FWL, utejezmlns n ospmn

cn Mclekestrmcnr quo mpmrofo mn fjefmrlns kn gntn Fnkbeaurmn kn fmktn

suporenr ceroetn cn sestolm.


12/35

=7


km rom _surens o Torlessos quo tolns m pnssegejecmco co Mcefenkmr nu

Cosmtevmr usurens. Tmrm Mcefenkmr ul knvn usuren, fjequo ol _surens o

Torlessos o copnes ol _surens.

Ol soauecm fjequo kn gntn lnstrmcn km elmaol mfelm Mcefenkmr knvn

usuren. Trookfhm n bnrlujren quo so mgrer o fjequo ol Vmjvmr. Kosso

lnloktn, ul fnkveto sor okvemcn pmrm n o-lmej fmcmstrmcn kn bnrlujren. N


13/35

=6


knvn usuren covor mfoetmr osso fnkveto, prookfhokcn ms ekbnrlmos quo

vern kn o-lmej ol quostn.

Km loslm rom quo so mcefenkm, vnf tor m jestm co usurens fmcmstrmcns kn

sestolm. Mquojos usurens quo ostevorol fnl m loksmaol Kn Fnkberlmcn brokto cn sou knlo, sn mquojos quo mekcm kn mfoetmrml n fnkveto ol sou

o-lmej.

@ pmrm Cosmtevmr ul usuren gmstm lmrfmr n knlo cn usuren kn FWL, o

copnes fjefmr ol Cosmtevmr, fnln lnstrm tmlgl m elmaol mgmexn.

g) Fnln bmzor m Fnkbeaurmn Tossnmj>_lm voz quo n usuren fmcmstrmcn kn sestolm, ojo pnco m`ustmr sums prprems

ekbnrlmos o mt n jmynut cn sou FWL. Tmrm essn, fjequo ol Fnkbeaurmos

Tossnmes o copnes ol Ekbnrlmos cm Fnktm kn ospmn cn mclekestrmcnr.


14/35

=3


Kn ospmn lmrfmcn co mzuj, ul usuren fnlul, pnco ocetmr sou Knlo,

Vngroknlo o Tsouckeln.

@ km rom co vorco, fjefmkcn ol Ocetmr pncolns cobeker n ecenlm o busn

hnrren. elpnrtmktsseln osso prookfheloktn, pnes n busn hnrren osfnjhecn

mque cobeker n hnrren o prmzns co romjezmn cms tmrobms.

Km rom rnxm, tolns mjaulms ekbnrlmos possnmes quo pncol sor prookfhecms

fjefmkcn kosso ospmn lmrfmcn mfelm, quo befm mgmexn cm bntn. Mque, covolns

fnjnfmr n okcoron o fnktmtn cn usuren.

Tnr jteln, ol Fnkbeaurmos Tossnmes tolns m pnssegejecmco co mjtormr n

jmynut cn knssn FWL. Kosso fmsn, covolns fjefmr ol Solms. Rmjo jolgrmr

quo n tolm osfnjhecn pnr vnf, befmr cespnkvoj mpokms pmrm n sou usuren, nuso`m, fmcm ul osfnjho n sou.


15/35

=?


Vokcn mssel, preloern osfnjholns so quorolns ms fnros Tmcrn nu so

coso`mlns Torsnkmjezmr. Tmrm porsnkmjezmr tolns ns soauektos etoks0

- Auem Knrlmj0 Cobeko m fnr cn loku suporenr, nkco ostn ns knlos cnslcujns.

- Bnkto cm Auem Knrlmj0 Cobeko m fnr cns knlos cn lcujn.- Auem Vojofenkmcm0 Cobeko m fnr cn lcujn quo ostmlns trmgmjhmkcn kn

lnloktn.

- Bnkto co Auem Vojofenkmcm0 Cobeko m fnr cn knlo cn lcujn quoostmlns trmgmjhmkcn kn lnloktn.

f) Fnln bmzor m Fnkbeaurmn cm Olprosm>Mssel fnln tevolns ms ekbnrlmos cn usuren, mque torolns ms ekbnrlmos o

cmcns cm Olprosm. Fnktucn, ossm rom snlokto pncol sor ocetmcm pojn

Mclekestrmcnr cn sestolm. Fjequo ol Fnkbeaurmos cm Nramkezmn o copnes

ol Cotmjhos cm Olprosm. mque quo so mcefenkm m Jnanlmrfm cm

nramkezmn. Mque, n quo bnr prookfhecn, befmr cossm bnrlm pmrm tncns ns

colmes usurens.


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=2


c) Fnln cobeker ms Torlessos>Kn Pnhn FWL tolns 7 tepns co porlessos0 n Torbej o m Bukn. Rmlns

oktokcor n quo seakebefm fmcm ulm.

Torbes m rom cn FWL quo cobeko n tepn co mfossn quo ns usurens torn kn

sestolm. ekcefmcn quo ulm loslm oquepo o/nu copmrtmloktn tokhm n

losln Torbej, nu so`m, quo tokhml ms loslms porlessos. Tmrm fremr nu

ocetmr ul Torbej, gmstm fjefmr ol _surens o Torlessos, copnes ol Torbej

o km soquokfem kn gntn lnstrmcn km elmaol mgmexn. Copnes s lmrfmr nu

coslmrfmr ns etoks co mfossn cespnkvoes kn FWL.


17/35

=1


Ol Bukos quo roprosoktmlns m heormrquem cobekecm ol knssm olprosm,

mssel fnln n fnlpmrtejhmloktn co cmcns oktro ms oquepos. Tnr essn m

elpnrtkfem co jovmktmr m heormrquem cm olprosm snjefetmcm mktorenrlokto ol

knssn O-gnni. Mssel, quol ost mfelm tol mfossn m tncns ns roaestrns cm

Bukn sugnrcekmcm m ojo, fnktucn, quol ost mgmexn, kn vesumjezm ns

roaestrns co sous suporenros. Bukos ceboroktos, lms quo ostn kn losln

kvoj heorrquefn pncol nu kn fnlpmrtejhmr sous roaestrns. Tmrm quo essn

mfnktom, gmstm lmrfmr m npn Fnlpmrtejhmr cmcns fnl torfoerns kn

lnloktn co fremr tmj Bukn. Ro`m n oxolpjn co ulm heormrquem elpjmktmcm

ol Bukos0


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=8


o) Fnln osfnjhor o roknlomr Lcujns>Bekmjezmkcn osso etol co Fnkbeaurmos Aormes, tolns ns Lcujns. Osso nutrn

rofursn elpnrtmkto cn knssn Pnhn FWL. Lcujns sn coknlekmcns kn

sestolm co Auems. Cossm bnrlm, nramkezmr auems seakebefm cobeker qumes

lcujns sorn usmcns kn sou sestolm o ol qumj nrcol ojos mpmroforn kn

loku suporenr.

Tmrm ossm fnkbeaurmn, covolns fjefmr ol Torsnkmjezmn, copnes ol

Auems.


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=5


Ns lcujns quo coso`m utejezmr covol befmr km fnjukm Auems Vojofenkmcms, m

ceroetm, o m nrcol ol quo mpmroforn soauo m soqukfem co felm pmrm gmexn.

Fnlpmro0

Nutrm npn, mekcm kn ospmn co Auems m pnssegejecmco co roknlo-jms,

fnjnfmkcn fnl ns knlos ` usumes ol sum olprosm.


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s vnf fjefmr ol Ocetmr, o mgrer osso bnrlujren mgmexn, quo covo sor

prookfhecn fnl knlo quo vnf coso`mr.

Fnl ossms Fnkbeaurmos Aormes prnktms, pncolns ekefemr fnl lmes bmfejecmco

ms colmes fnkbeaurmos cn Pnhn FWL.

6.3. TMVVN 43 TOWVNKMJEPMNManrm vmlns vor fnln m`ustmr ns bnrlujrens co fmcm lcujn. Treloern

vorolns m fremn co ceboroktos fmlpns. Osto ul cns rofursns lmes selpjos

o elpnrtmktos cn sestolm! Ro`mlns!

b)

Fnln fremr Fmlpns cn Pnhn FWL>Treloern, profesn osfnjhor ol qumj lcujn tmj fmlpn sor fremcn. Copnes

profesn cobeker qumj n tepn co fmlpn quo so coso`m cosokvnjvor. Tmrm fremr ul

fmlpn kn Pnhn FWL, covolns mfossmr m rom cn Mclekestrmcnr, Fjefmr ol

Torsnkmjezmn o copnes ol Fmlpns.


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Tmrm cobeker n lcujn quo n fmlpn sor aormcn, gmstm sojofenkm-jn km jestm

lmrfmcm mfelm. Km soqukfem, fjequo kn gntn Knvn Fmlpn Torsnkmjezmcn.

Mn fjefmr, mpmrofor vrems npos co tepns co fmlpn fnln pncolns vor km

elmaol mgmexn0


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Rnf covo osfnjhor n fmlpn co mfnrcn fnl n tepn co rospnstm quo vnf

coso`m tor. Ro`m uks oxolpjns0

- Vo vnf coso`m ul fmlpn quo m rospnstm ul toxtn poquokn, co mt 77?

fmrmftoros, vnf covo osfnjhor n tepn Soxtn.- @ so vnf coso`m ul fmlpn quo m rospnstm ul toxtn lmenr, vnf covo

osfnjhor n tepn rom co Soxtn.

- Vo vnf tol ulm jestm co npos co ceboroktos rospnstms, o coso`m quo

mpokms ulm cojms so`m lmrfmcm, osfnjhm n fmlpn Jestm co Vojon.

- Lms so vnf tol ulm jestm co npos co ceboroktos rospnstms, o nptm pnr

coexmr quo lmes co ulm cossms npos so`ml lmrfmcms, osfnjhm n fmlpn

Jestm co Vojon Lujtepjm.

Solns mekcm fmlpns fu`m rospnstm ulm cmtm (Cmtm), cmtm o hnrms

(CmtmHnrm), vmjnr ol cekhoern (Lnocm), klorns cofelmes (cofelmj) o mssel

pnr cemkto.

Rmlns utejezmr n fmlpn Klorn Ektoern pmrm vor fnln m elpjoloktmn0

Vojofenko m npn Klorn Ektoern Ol Wtujn ceaeto n knlo cn fmlpn quo vnf quor cosokvnjvor. Ol

knssn oxolpjn osso fmlpn sor n FOT.

Ol Knlo cm Von covolns osfnjhor ol qumj jnfmj cn bnrlujrenosso fmlpns so jnfmjezmr. Ol knssn oxolpjn, vmlns sojofenkmr m son

Ekbnrlmos co Okcoron.


23/35


24/35

73


Gmstm osfnjhor n lcujn quo vnf quor m`ustmr n jmynut, fjefmr ol ul fmlpn

o mrrmst-jn mt m pnsen coso`mcm. Ns fmlpns quo vnf kn coso`mr utejezmr

covol sor lnvecns pmrm m fnjukm Jestm co fmlpns rolnvecns.

Ro`m quo ns fmlpns ostn cevececns ol ceboroktos ospmns. Km knssm elmaol

mfelm ossos ospmn ostn knlomcns co Ekbnrlmos cm Npnrtukecmco o

]umjebefmn. Ossos ospmns sn ms soos cn jmynut quo fetmlns

mktorenrlokto. Tmrm fremr nutrm son m bel co sopmrmr n bnrlujren ol tepns

co cmcns ceboroktos, s fjefmr kn gntn Fremr son o knlo-jm fnkbnrlo

kofossetmr.

Mps m fnkfjusn cm fnkbeaurmn kukfm so osquom co fjefmr ol Vmjvmr.

6.?. TMVVN 4? WOJMSWENVNs Wojmtrens kn Pnhn FWL ostn jnfmjezmcns kn loku, `uktn mns colmes

lcujns cn sestolm. Tnr cobmujt, cevorsns rojmtrens ` oxestol prnktns ol

knssn sestolm. Ojos ostn sopmrmcns pnr pmstms, o fmcm pmstm roprosoktm ul

lcujn. Oktrotmktn, pncolns fremr nutrns rojmtrens o nutrms pmstms. Rmlns

vor fnln!


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Fjequo ol Fremr rojmtren.

Vojofenko n lcujn, roborokto mn qumj sor boetn n rojmtren. Mgmexn, vnf

pnco mfrosfoktmr mt 6 nutrns lcujns. Ossos nutrns lcujns tmlgl

bnrkoforn cmcns pmrm mjeloktmr sou rojmtren.

Fjequo ol Fnktekumr.

Srs tepns co rojmtrens pncol sor cosokvnjvecns, fnktucn, n lmes usumj o quo

ks usmrolns ol knssn oxolpjn n Wojmtren Wosuln. Vojofenko n tepn co

rojmtren o fjequo km mgm Fnjukms.

NGV0kn fjequo ol Vmjvmr

mt prookfhor tncms ms mgms.


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Ol Fnjukms vnf covo sojofenkmr, mcefenkmkcn ol Fnjukms Vojofenkmcms, ns

fmlpns quo vnf coso`m mkmjesmr, cn lcujn sojofenkmcn o cns nutrns 6

lcujns mssnfemcns. Copnes, fjequo ol Marupmloktn.

Ol Marupmloktn vnf covo sojofenkmr n fmlpn pojn qumj ms ekbnrlmos cn

Wojmtren covol sor marupmcms. Tncolns tor mt 6 kvoes co marupmloktn.

_sumjlokto, marupmlns ms ekbnrlmos pojns Trnpreotrens cms loslms, fnln

lnstrm mgmexn.

Ol Fnjukms pmrm Sntmj sor mprosoktmcn vnf tncns mquojos fmlpns, cn

lcujn quo vnf sojofenknu, fu`ns rosujtmcns sn cmcns kulrefns. Mssel,

vnf tol m npn co tor m Vnlm nu Lcem cossos vmjnros.


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N jteln pmssn pmrm aormn cn Wojmtren m cobeken cns Fretrens. Tmrm

essn, osfnjhm ul fmlpn, quo sor ul fmlpn cn lcujn quo ekefemjlokto vnf

osfnjhou9 cobekm n tepn co rospnstm ojo vme tor o fnjnquo kn jteln qumcrmcn m

rospnstm ospormcm. Rnf pnco mfrosfoktmr qumktns fretrens bnrol

kofossrens.

Manrm sel, fjequo ol Vmjvmr.

6.2. TMVVN 42 ELTNWSMN CO CMCNV MSWMRV CO FVR N_ OXFOJNs lcujns cn Pnhn FWL porletol m elpnrtmn co cmcns mtrmvs cns

bnrlmtns FVR nu Oxfoj. Tmrm bmzor qumjquor elpnrtmn co cmcns, vnf covo

preloermlokto osfnjhor, kn prpren Loku, o lcujns fu`ms ekbnrlmos sornelpnrtmcms. Rmlns supnr quo so`m n lcujn co Trnspofts (Jomcs).

Fjequo ol Elpnrtmr Trnspofts. Vojofenko n mrquevn FVR nu Oxfoj o fjequo ol Trxeln.


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Km soquokfem mgrer ulm paekm fnl tncns ns fmlpns cn bnrlujren coTrnspofts, pmrm quo vnf bmm mssnfemn CO;TMWM fnl ns fmlpns cm sum

pjmkejhm. Copnes cossm mssnfemn, fjequo ol Trxeln.

N Vestolm er to mprosoktmr ms fnjukms cm Tjmkejhm quo kn bnrmlmssnfemcms m kokhul fmlpn, fmsn essn nfnrrm. Rnf pncor fjefmr ol

Mktorenr pmrm robmzor ossm mssnfemn, nu ol Trxeln pmrm

bekmjezmr.


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N Pnhn FWL to mprosoktmr, kn bekmj, n klorn co roaestrns quo bnrmlelpnrtmcns o qumktns kn bnrml, fmsn nfnrrm mjaul prngjolm.

elpnrtmkto smjeoktmr quo pmrm fmcm fmlpn ngreamtren, covo hmvorulm fnjukm fnrrospnkcokto km pjmkejhm m sor elpnrtmcm. Kns colmes

fmlpns, essn kn so bmz kofossren.

6.1. TMVVN 41 QOGBNWLN Pnhn FWL nborofo n rofursn co fremn co QogBnrls quo pncorn sor

utejezmcns kns sou seto. Fnl ossm bukfenkmjecmco pncolns cosokvnjvor ulbnrlujren ol HSLJ, fnl fmlpns cn bnrlujren co Jomcs, quo pnco sor

fnjnfmcn kn seto cm Olprosm o, kn lnloktn ol quo bnr prookfhecn pnr

mjaul, ` aorm ulm Npnrtukecmco coktrn cn FWL.

Tmrm tmj, fjequo ol Ektoarmn co seto cm wog o copnes ol Bnrlujren

Qog-pmrm-Npnrtukecmco.


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C ul knlo m osso bnrlujren, fnjnquo m _WJ pmrm rotnrkn o knlo cn

cnlken. Tnstorenrlokto, lmrquo ns fmlpns cn bnrlujren co Npnrtukecmcos

quo vnf coso`m quo bmml pmrto cn bnrlujren Qog. Ns fmlpns ngreamtrens

cn bnrlujren cn FWL, ngreamtnremlokto bmrn pmrto costo bnrlujren wog.

H tmlgl nutrns rofursns rojmfenkmcns m ossm bukfenkmjecmco. Tncolns

fnkbeaurmr pmrm quo ossm Npnrtukecmco so`m mprnvmcm mktos co aormr ul

roaestrn kn FWL9 pncolns osfnjhor ul usuren pmrm sor kntebefmcn qumkcn n

bnrlujren bnr prookfhecn kn seto9 pncolns cobeker roarms co bnrlm quo

ceboroktos tepns co npnrtukecmcos (so`m ceborokto tepn co olprosm, nu co


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ektorosso, otf) so`ml cerofenkmcms m ceboroktos usurens o mekcm pncolns

cobeker ul lncojn co o-lmej quo so`m cespmrmcn possnm quo prookfhou n

bnrlujren, fnln bnrlm co marmcofeloktn mn fnktmtn boetn nu pmrm nutrn bel.

Ns loslns rofursns mprosoktmcns, mfelm, sorvern pmrm ns Qog Bnrlujrensco Fnktmtn o Vupnrto. M ceborokm quo fmcm ul er pmrm sou rospoftevn

lcujn.

6.8. TMVVN 48 O-LMEJVNutrn rofursn cespnkegejezmcn pojn Pnhn FWL kms vorsos Trnbossenkmj o

Oktorpreso n aorokfemcnr co o-lmejs. Fnl ostm npn vnf pncor rofogor ookvemr o-lmejs pmrm sous fnktmtns, fjeoktos o jomcs lmktokcn roaestrmcn kn

hestrefn.

Rnf covo fnkbeaurmr sou o-lmej m pmrter cm rom cn Mclekestrmcnr. Fjequo ol

Mpjefmtevns o supjoloktns o copnes ol Pnhn Mpps.

Copnes vnf covo fjefmr ol Fnkbeaurmr manrm, fnln lnstrmcn km beaurmmgmexn.


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3.FNKFJ_VNFmrn joetnr,

Ospormlns quo mn tor fhoamcn mt mque, osso ognni tokhm m`ucmcn vnf o sum

olprosm m cmr ns preloerns pmssns ruln m ul ostrmtaem co FWL o quo ol

pnufn tolpn vnf so`m fmpmz co fnjhor brutns costo rojmfenkmloktn.

N quo tmlgl ospormlns fnln rosujtmcn cosso trmgmjhn quo grovolokto

vnf tokhm ulm gmso co cmcns ukebefmcns co sous fjeoktos fnl fnktmtns o

koafens mssnfemcns o ulm vesn ukebefmcm mtrmvs co rojmtrens o arbefns

aormcns pojn sestolm.

O manrm quo vnf ` cou ns preloern pmssns, quorolns cezor quo essn kn

mfmgm pnr mque.

Vo osso ognni m`ucnu kn sou oktokceloktn sngro m borrmloktm. Rme j

fnlokto nu c suaostos co lucmkms nu lojhnrems ol knssm paekm kn

bmfognni.

Nu mekcm mfosso n knssngjna,nkco pnstmrolns fnkstmktos mtumjezmos sngro

cefms o tutnremes sngro m knssm borrmloktm.

Bekmjlokto cespnkegejezmlns tmlgl nlmtoremj nbefemjcn Pnhn FWL pmrm quo

vnf pnssm fnksujtmr o so mprnbukcmr km borrmloktm9

O fmsn profeso bmzor ul troekmloktn nu profeso co ulm fnksujtnrem

ospofemjezmcm,fjequo mqueo bmjo fnl knssm oquepo fnlorfemj.

_l mgrmn o gnks koafens!
http://www.wikiconsultoria.com.br/https://www.facebook.com/wikiconsultoriahttps://www.facebook.com/wikiconsultoriahttp://www.wikiconsultoria.com.br/blog/http://www.wikiconsultoria.com.br/blog/http://www.wikiconsultoria.com.br/blog/https://www.zoho.com/crm/help/overview.htmlhttps://www.zoho.com/crm/help/overview.htmlhttps://www.zoho.com/crm/help/overview.htmlhttp://goo.gl/ASroUQhttp://goo.gl/ASroUQhttp://goo.gl/ASroUQhttp://goo.gl/ASroUQhttps://www.zoho.com/crm/help/overview.htmlhttp://www.wikiconsultoria.com.br/blog/https://www.facebook.com/wikiconsultoriahttp://www.wikiconsultoria.com.br/


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s

GOJN HNWEPNKSO

Wum cm Tmesmaol, 734 - Vj ==,Rmjo Vorokn

Knvm Jelm - LA / FOT0 63.444-444

F_WESEGM

Wum Tmstour, 326 - =6 mkc.Oc. @mtng, Gmtoj

Furetegm - TW / FOT0 84.7?4-484


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