impact of service quality dimensions on customer ... · other 25 were summarily rejected due to...

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Effulgence Vol. 13 No. 2 July - December, 2015 Rukmini Devi Institute of Advanced Studies E-mail : [email protected], Website : www.rdias.ac.in http://effulgence.rdias.ac.in/user/default.aspx https://dx.doi.org/10.33601/effulgence.rdias/v13/i2/2015/28-39

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Page 1: Impact of Service Quality Dimensions on Customer ... · other 25 were summarily rejected due to some unfilled parts. Self-constructed structured questionnaire was used to interview

EffulgenceVol. 13 No. 2

July - December, 2015Rukmini Devi Institute of Advanced Studies

E-mail : [email protected], Website : www.rdias.ac.in http://effulgence.rdias.ac.in/user/default.aspx

https://dx.doi.org/10.33601/effulgence.rdias/v13/i2/2015/28-39

Page 2: Impact of Service Quality Dimensions on Customer ... · other 25 were summarily rejected due to some unfilled parts. Self-constructed structured questionnaire was used to interview
Page 3: Impact of Service Quality Dimensions on Customer ... · other 25 were summarily rejected due to some unfilled parts. Self-constructed structured questionnaire was used to interview
Page 4: Impact of Service Quality Dimensions on Customer ... · other 25 were summarily rejected due to some unfilled parts. Self-constructed structured questionnaire was used to interview
Page 5: Impact of Service Quality Dimensions on Customer ... · other 25 were summarily rejected due to some unfilled parts. Self-constructed structured questionnaire was used to interview
Page 6: Impact of Service Quality Dimensions on Customer ... · other 25 were summarily rejected due to some unfilled parts. Self-constructed structured questionnaire was used to interview
Page 7: Impact of Service Quality Dimensions on Customer ... · other 25 were summarily rejected due to some unfilled parts. Self-constructed structured questionnaire was used to interview
Page 8: Impact of Service Quality Dimensions on Customer ... · other 25 were summarily rejected due to some unfilled parts. Self-constructed structured questionnaire was used to interview
Page 9: Impact of Service Quality Dimensions on Customer ... · other 25 were summarily rejected due to some unfilled parts. Self-constructed structured questionnaire was used to interview
Page 10: Impact of Service Quality Dimensions on Customer ... · other 25 were summarily rejected due to some unfilled parts. Self-constructed structured questionnaire was used to interview
Page 11: Impact of Service Quality Dimensions on Customer ... · other 25 were summarily rejected due to some unfilled parts. Self-constructed structured questionnaire was used to interview
Page 12: Impact of Service Quality Dimensions on Customer ... · other 25 were summarily rejected due to some unfilled parts. Self-constructed structured questionnaire was used to interview