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portait.portnet.ma IMO Special Events on Ports Electronic exchange of information and single window systems Case of Morocco June 11th, London

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portait.portnet.ma

IMO Special Events on Ports

Electronic exchange of information and single window systems

Case of Morocco

June 11th, London

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• Morocco has made the opening of its economy anirreversible choice:

• Vast program of privatization;• Withdrawal of the State from certain activities;• The acceleration of the liberalization process in severalsectors (trade, telecommunications, transport, energysectors, banking and financial sector);

• Increased role to the private sector;• Structural reforms, large-scale construction policy and theimplementation of sectoral strategies;

• 2007 : Port industry reform for the separation betweenregulation and operational activities;

• Big congestion in the port in the port of Casablanca in2007

Key triggers

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Vision statement

A program contract related to the national strategy for thecompetitiveness of the logistics for the period 2010-2015:

• Reduce the weight of logistics costs of Morocco inrelation to GDP from 20% to 15%;

• Accelerate GDP growth by gaining 5 points over 10years through increased value added resulting fromlower logistics costs and the emergence of acompetitive logistics sector.

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Vision statement

By 2020:

• For the National Committee for Business Environment,Morocco should rank among the Top 50 countries of theDoing Business Indicator;

• For the National Ports Authority, ports should gopaperless;

• For the National Committee of Foreign Trade ProceduresSimplification, the foreign trade process will go paperless.

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Gradual implementation

• A pilot EDI projet in the port of Casablanca todematerialize the manifest in 2000;

• 2011 : PortNet started as a National Port CommunitySystem:• Vessel arrival;• Berth request;• Manifest.• Integration with Customs, Shipping Agents, Terminals

and OGAs, ..

• 2014 : PortNet become the National Single Window forForeign Trade.

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Vessel schedules, Vessel arrivals / Departure info; Container / Cargo declaration, Cargo loading / unloading Special & Dangerous Cargo Declaration; Customs Manifests, Import and Export Advance Lists for

Containers; Berth requests; Information related to customs declaration, container

inspection; Exchange of control results; Container gate in/out information; Container release; container exit appointment system optimization VGM,..

Services provided as PCS

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PORTNET is a tool of the Moroccan government for the implementation of several sectoral strategies for improving the business climate, trade , logisticscompetitiveness , generalization and innovation in E-Gov services.

PORTNET S.A.: A corporate governance involving the national economic operatorat the center of its interest.

A SW as business competitiveness

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The implementation of PortNet is the fruit of years of hard work of the foreign tradecommunity stakeholders puting the competitivity of importers and exporters at thecenter of interest of the administration, public and private service providers.

ImportersExporters

PORTNET

Terminal operators

Banks

Exchange Control Agency

Customs

Freightforwarders

Depatmentof Defense

Shipping agentsTransporters

Dry Ports Operators

Control Agencies

ProtectionCivile

Port authority

Maritime authority

National Security

Ministeryof Foreign

Trade

Customs brokers

Air Cargo authority

Operators SW oriented

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ERP WMS TMS SRM

Customer Order Transport SupplierOrderTransport

ERP WMS TMS SRM

Douane

Opérateur Manutention

Empotage

Transitaire

Service public

Freight Forwarder

Dépotage

Autorité Maritime

Dépôt

Transporteurs Import

Organisme de contrôle

Importateur/Exportateur

Agents/Compagnie Maritime

Transporteurs Export

In practical terms , it is almost impossible for SME’s to achieve the full integration oftheir supply chain due to the complexity of external environment.

Complexity of intergation of the internationalSupply Chain

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PORTNET S.A. all rights reserved © 2018

ERP WMS TMS SRM

Costumer Order Transport SupplierOrderTransport

ERP WMS TMS SRM

Douane

Opérateur Manutention

Empotage

Transitaire

Service public

Freight Forwarder

Dépotage

Autorité Maritime

Dépôt

Transporteurs Import

Organisme de contrôle

Importateur/Exportateur

Agents/Compagnie Maritime

Transporteurs Export

PortNet, a SW to integrate the complete foreign trade supply chain

Thanks to PortNet , this integration is gradually becoming reality due to the interconnection of all stakeholders around the electronic national single window.

Complexity of intergation of the internationalSupply Chain

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Integration and harmonisation of repositories

Automated reportingsand dashboards

Change management and technical support

Tracking of flows

Dematerialisation of formalities

Planning and optmizingcontrol and inspections

Reducing and simplifying of procedures

Anticipation on information and action

Foreign trade community e-networkdevelopment

Compliance with international standards

Goals and services

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PortNet, integrated coverage of foreign trade processes for thousands of operators

32 358 31 082

Clients Importateurs Exportateurs

37 144

Users

1 010

Fret Forwarders

BanksShipping agents Ports/ Aiports Administrations

139 12 10 18

Morocco improved its Doing Businness 2017 ranking of 7places from 75th to 68th place. This result was largelyachieved thanks to the improved ranking in the "Cross-Border Trade" indicator where Morocco was able to gain39 points from 101st to 63rd place.

"Morocco made trading across borders easier by furtherdeveloping its single window system and thus reducingborder compliance time for importing. »Source: WB DB 2017 report

Integrated coverage

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Business environment impact

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New services

Community Multichannel PaymentPlatform

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New services

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New services

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Regional cooperation and integrationinitiatives

A Track & Trace API for the exchange ofport, airport container shipping information.

African E-Trade Hub: A tradingdocument exchange platform requiredfor inter and intra-community tradeformalities;

African Trade Portal: An African portalfor the promotion of trade;

E-Certificate of Origin.

Realization of a feasibility study andtechnical and functional convergence forthe interoperability between three singlewindows, the TTN of Tunisia, the GUCE ofCameroon and PortNet.

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Some Key Performance Indicators

Distribution by key ports of the percentage of manifestos submitted before 24 hours

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Some Key Performance Indicators

Monthly change in the average time needed to perform a coordinated physical inspection of a container

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Some Key Performance Indicators

Monthly change in average page loading time of the Single Window portal

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Some Key Performance Indicators

End to end and business processes dynamic performance monitoring

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KPIs and the continuous improvement

• Monthly and weekly public dashboards with detailled KPI of allthe processes:https://portail.portnet.ma/fr/statistiques

• Regular working and focus groups with direct implication of allthe stakeholders including importers and exporters to analyzethe gaps and to identify potential improvement possibilities;

• Regular open and external electronic surveys to mesure thegaps, the level of satisfaction of the customers, theircommitment and the good will of the single window (More than700 responses in average for each survey);

• An annual national conference and forum discussion with theparticipation of international and regional organisations andexperts.

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COP22: PortNet contributes to the sustainable development

This approach has also saved 800,000 trees per year (the size of the Grunewald forest in Germany),saving the equivalent of the annual fuel consumption of 17,000 cars.

The dematerialization approach allows Morocco to save the equivalent of the annualconsumption of 7,735 households in terms of fresh water, 42,053 households in terms of electricityand 15,727 households in terms of waste.

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1. Align the governance of SW projects to the interests of the realcutomers and not only the interests of some comunities orstakeholders;

2. Continuous quick Wins & concrete results and KPIs are importantto sustain the interest and the commitment of all thestakeholders;

3. Inclusive cooperation between the private and the privatesectors is essential;

4. The support of the single window and its good willare conditioned by its operational efficiency and safetybecause it is the only way to sustain the commitment and togenerate trust;

5. SWS are vitals national infrastracture that have to be safe,efficient and should have an important scalable capacity andperformance.

Key factors for SWS to play central role for the competitiveness

Success factors

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• Data quality along the supply chain processes between importersand exporters: Data from the manifest needed to send arrival noticeof goods;

• Non intrusive business reengineering processes outputs regarding theway the businesses and service providers are operating in the dailybasis: Transparent and invisible SWs based on EDI integration with theIT systems of the importers and the exporters;

Challenges

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• IT systems interdependence and risk concentration management:Inclusive and agreed business continuity planning for the SW it selfand for all the community.

• Synchronisation and harmonisation of repositories between all thestakeholders such us:• HS codes;• Products references;• Integrated tarrifs;• Ships;• Identifiers of importers and exporters;• Banks branches;• …

Challenges

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https://portail.portnet.ma/fr/publication

National guide on PortNet: Your international operations at full throttle(In 3 languages);

IFC Smartlessons: Lesson from Morocco on creating strategic alliancebetween ports and foreign trade communities;

The paperlessness of procedures and the environmental approch (In 3languages)

https://portail.portnet.ma/fr/statistiques

Monthly dashboards with detailled KPI of all the processes

http://www.swc-portnet.com/fr/publications/

25 recommendations to facilitate foreign trade (In 3 languages)

Useful links

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portail.portnet.ma

Jalal [email protected]