im term paper business etiquette in asia 17,24,26,39,54(final)
TRANSCRIPT
M406
International Marketing
TERM PAPER PRESENTATION
Muhammad Muhaiminul Almee Shovon 17Ariq Rahman 24
Sabrina Farah Kaisar 26Mohammad Daulat Al Rashid 39
Hasib Al Farabi 54
JAPANAttire, Greeting, Body Language• Decent and conservative• No ‘heavy shaking’ hands• Never pat on shoulder• Be wise with your eyes• Nod while listening• Stand apart• Tidy hair cut• Bow• Memorize…
Hajimemashite-Thank youOhaiyogozaimas-Good morningKonnichiwa-Good afternoonKonbanwa-Good eveningSayonara-Good bye
JAPANMeeting & Negotiation• Listen, Listen, Listen!• Respect the silence• Respect the senior• Follow exact agenda• Notify early• Take a small gift• ‘Worship’ time• Love ‘Yes’• Space to renegotiate
JAPANDining• Know your plates & glasses• Know your chopstick• Learn to hesitate!• Sample each dish• Don’t reject a drink• Slurp your noodles• Don’t finish your soup • No ‘tipping’
Gift• Ritual is more than value• Your gift is always ‘small’• Have one for everyone• Wrapping does matter• After the first meeting• Avoid ‘four’• Flowers and chocolates
are OK
Business card• Invest!• A ‘must have’• Never flick, throw, slide• Never write on• Use card case• Translation• Mention rank
SAUDI ARABIAAttire, Greeting, Body Language• Decent and conservative• Warm handshake & kiss• Make an ‘Ahlan wa Sahlan’• Stand close• Eye contact• Going ‘personal’ easily• Talk ‘non-business’• Watch your hand• Gender does matter
Meeting & Negotiation• Respect the senior• Morning is good• Be prepared to wait• Get personal, win the trust• Go slow• Decisions overturn• No hurrying, no pressure
SAUDI ARABIA
Dining• Expect a dinner at home after
business hours• Be showered with food• Don’t wonder at a whole lamb
roast• Be a family-guy• Use right hand• Accept the drink if offered• Have a little talk• Show admiration and gratitude• Sample each dish• Say ‘Shokran’, or ‘Sufra Dayma’
Gift• Don’t admire much, or
you can get a gift!• Souvenirs, flowers and
chocolates are OK• Cigarette is a gift if you
have enough• Don’t open a gift right
when you get• Alcohol can ruin
Business card• Use right hand to give or
take• Use card case• Translation• Mention rank
SAUDI ARABIA
SOUTH KOREA
Attire, Greeting, Body Language• Decent and conservative• Bow and shake hands• Keep moderate eye contact• Stand apart• Use all fingers for pointing• Wait to get introduced• Don’t use ‘fellow’, ‘guy’, ‘this man’, ‘that man’• Bow individually while saying good bye
SOUTH KOREAMeeting & Negotiation• Be on time• Respect the senior• Follow exact agenda• Notify early• Go slow, it may take long• Take a small gift• Love ‘Yes’• Give space to renegotiate• Use third party• Give pauses for translation
Dining• Arrive at least 30 minutes before• Women don’t pour other women’s
glass• Talk less• Know your plates & glasses• Don’t reject a drink • No ‘tipping’• Offer a pay politely
Gift• Offer & receive with both hands• Reciprocate • Wrap with light color• Small gift, candy, cakes, cookies,
flowers, fruits are OK• Don’t give liquor to a woman• Don’t give expensive gifts, knives
or scissors, gifts with red writing• 7 is nice, Avoid 4
Business card• Invest!• A ‘must have’• Never flick, throw, slide• Never write on• Use card case• Translation• Mention rank
SOUTH KOREA