il2008: fostering innovation

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Fostering Innovation and Creativity Frank Blair Thomas Kozak Tom Cole Paul DeVillo Public Library of Charlotte & Mecklenburg County

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A presentation at Internet Librarian 2008 by Frank Blair, Thomas Kozak, Tom Cole, and Paul Devillo of PLCMC

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Page 1: IL2008: Fostering Innovation

Fostering Innovation and Creativity

Frank BlairThomas Kozak

Tom ColePaul DeVillo

Public Library of Charlotte & Mecklenburg County 

Page 2: IL2008: Fostering Innovation

Fostering Innovation and Creativity

Tech ScholarsFrank Blair

Public Library of Charlotte & Mecklenburg County 

Page 3: IL2008: Fostering Innovation

Fostering Innovation and Creativity

• The PLCMC Technology Scholars Program provides employees with a six-month scholarship opportunity to take innovative ideas that they have for new or expanded library services and make them a reality.

• The program supports two scholars at a time and is open to any full-time employee who has at least one year of service.

• Expanded in 2008 to include a Community Tech Scholar

Page 4: IL2008: Fostering Innovation

Fostering Innovation and Creativity

We are just completing our second set of projects and planning for our 2009 recruitment

Barry Newman-2007Technology Tools for Homeschool and After School

Tom Cole-2007Live Online Learning

Mark Engelbrecht-2008Gaming Creation, Programming and Promotion

Thomas Kozak-2008Learn and Share Wiki

Page 5: IL2008: Fostering Innovation

Fostering Innovation and Creativity

•Technology Scholars are the library’s own mini Fulbright scholars.

•The program is designed to encourage staff to stretch their wings and provide leadership opportunities for ideas that can benefit our customers and the library.

Page 6: IL2008: Fostering Innovation

Fostering Innovation and Creativity

Selecting Candidates

Look for individuals who:

• Question the status quo• Tolerate risk gladly• Exhibit patience• Trust the process• Are open to unexpected outcomes• Demonstrate an ability to ‘leverage resources’

Page 7: IL2008: Fostering Innovation

Innovation Cycle

• Idea generation

• Incubation

• Experimentation

• Implementation/Analysis

Page 8: IL2008: Fostering Innovation

Fostering Innovation and Creativity

It is not enough to budget dollars for innovation.

You must also budget time for innovation!

Page 9: IL2008: Fostering Innovation

Fostering Innovation and Creativity

Technology Scholar Hands-On Experience

Learn & Share Wiki

Thomas KozakPublic Library of Charlotte & Mecklenburg County 

Page 10: IL2008: Fostering Innovation

Project Snapshot

Sharing information with a wiki

• Share knowledge between departments • Encourage collaboration• Quick access to commonly-needed info

Page 11: IL2008: Fostering Innovation

Recruiting Applicants

Ideas are out thereEveryday problems are the seeds for proposals   Broaden your applicant baseReach beyond your normal movers and shakers  

Page 12: IL2008: Fostering Innovation

Mentoring

Provide guidance for working with your organizational structure

• Project-building experience• Strategies for innovation• Resource availability

Page 13: IL2008: Fostering Innovation

Planning & Design

Project as a test-bed for learning and explorationBuilding knowledge and testing options

Free & Open-Source optionsFlexibility and low-cost experimentation 

Page 14: IL2008: Fostering Innovation

Construction

Developing and prototyping the project

• Collaboration with existing services and departments

• Continued learning• Decision-making• Gathering input

Page 15: IL2008: Fostering Innovation

Ongoing Development

Implementation & Evaluation 

Tool-BuildingContinuing requests for extra features or applications

Connecting with usersFinding a place for new tools in everyday work-flow

Page 16: IL2008: Fostering Innovation

Fostering Innovation and Creativity

Technology Scholar Hands-On ExperienceLive Online Learning

Tom ColePublic Library of Charlotte & Mecklenburg County 

Page 17: IL2008: Fostering Innovation

Define your deliverable.

Page 18: IL2008: Fostering Innovation

Don’t be a hermit!

Page 19: IL2008: Fostering Innovation

Understand Costs

Page 20: IL2008: Fostering Innovation

• Know your material

• Listen to your testers

Page 21: IL2008: Fostering Innovation

Repeat the test

Page 22: IL2008: Fostering Innovation

Implementation

Page 23: IL2008: Fostering Innovation

Fostering Innovation and Creativity

Implementation of Tech Scholar Projects

Paul DeVillo

Public Library of Charlotte & Mecklenburg County 

Page 24: IL2008: Fostering Innovation

Digital Times

Page 25: IL2008: Fostering Innovation

The Gaming Zone

Page 26: IL2008: Fostering Innovation

Live Online Learning

Page 27: IL2008: Fostering Innovation

PLCMC Learn & Share

Page 28: IL2008: Fostering Innovation

Fostering Innovation and Creativity

You may review these slides online at

http://tinyurl.com/FosteringInnovation

or

http://www.slideshare.net/thomaskozak/il2008-fostering-innovation-presentation

Public Library of Charlotte & Mecklenburg County