ikon: delivering a complete intranet, edrms and km soluon ... · ikon: delivering a complete...
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IKON: Delivering a complete intranet, EDRMS and KM solu=on with SharePoint 2013 in a 9000+ organisa=on… IKO2016
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…tales from the trenches !!!
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Major Barry Byrne Chief IKM Officer, Irish Defence Forces Asst. Professor, Trinity College Dublin
@ikmsolu=ons barrybyrneirl www.informa=onsolu=ons.ie
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“This represents a major step forward for the Defence Forces; it will enable both improved communica=on for our personnel at home and overseas, and improved access to informa=on which will enable beYer decision-making in a shorter =me frame, bringing about significant cost, and some=mes life-saving efficiencies.”
Chief of staff, Irish Defence Forces, Vice Admiral Mark MelleY. DSM
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ITProfessionalsoftheyear
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1stplaceKMandIntellectualCapitalawards
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In one year: Fully rolled out seamlessly to 9500 org On island, overseas, Naval Ships 2500 x 1 day end user courses 200 x 1 week admin courses
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Full Enterprise social Lessons Learned database Wikis Blogs Knowledge Sharing Videos
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• IKMCellandWGEstablished
• IKMPolicyandStrategyWriEen
2012
• DF-WideEducaIonandTraining
• Build.PhasedRolloutoftrialIKMPortal
2013
• DF-WideRolloutofIKMPortal
• ConInuousImprovementofPortal,ProcessesandTraining
2014
• InfoandKnowledgeMgtEmbeddedintoOrganisaIonalCulture,HRpolicesandprocedures
• IKMPortalusedforBusinessIntelligence
2015
• IndustryleaderinuseofICTforIKM
• HighlyMatureStateofInternalComms,InformaIon,KnowledgeandRecordsMgt
2016
Timeline
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StudyproblemSeniorleadershipsupportTrialRollout
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Research
Intranets2016
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Over200Surveysandinterviewsconductedin;USA,Sweden,BelgiumandallBrigadesandformaIonsoftheIrishDefenceForces.
Over20CountriesandOrganisa>onssurveyed;Sweden,Germany,Ukraine,USA,France,Austria,Denmark,Norway,Ireland,Hungary,Canada,Belgium,Malta,Greece,UK,NATO,UN,CIMICFusionCentre,LGCSB,NumerousGovt.Dpts.
UsingICTtoSupportInforma>onandKnowledgeManagementinDefence
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Major Barry Byrne Chief IKM Officer, Irish Defence Forces Asst. Professor, Trinity College Dublin
@ikmsolu=ons barrybyrneirl www.informa=onsolu=ons.ie