IN THE NAME OF ALLAH THE MOST BENEFICENT AND THE MOST MERIFUL

OPERATIONS MANAGEMENT

(FINAL PROJECT)

TOPIC

(WATER WASTAGE & SUPPLY MANAGEMENT)

Group MEMBERS

USAID KHAN (2960 – FMS/BBA/F10)

JEHANZAIB ARSHAD (2975 – FMS/BBA/F10)

ARSLAN AHMED (2992 – FMS/BBA/F10)

UMAR BIN AFAZAL (2986 – FMS/BBA/F10)

IDEA!

GENERIC BUSINESS MODEL APPLICATION

INPUT – TRANSFORMATION PROCESSES - OUTPUT

ONE OF THE TRANSFORMATION PROCESSES IN IIUI, IS BOARDING & HOSTELS

PROJECT SIMPLIFIEDGALLONS OF DRINKABLE WATER IS BEING WASTED

NATURAL RESOURCE TURNING INTO LIMITED RESOURCE

AS AN ORGANIZATIONAL MEMBER AND STUDENT IT IS OUR RESPONSIBILITY TO ADDRESS THE PROBLEM

TO COME UP WITH PRODUCTIVE SOLUTIONS, SUGGESTIONS AND RECOMMENDATIONS

HERE IS APPLICATION OF THE IDEA AND SERIOUSNESS OF ADMINISTRATION TOWARDS THE PROBLEM

PROJECT DESIGNIDENTIFY THE PROBLEM

IDENTIFICATION OF THE CAUSES AND REASONS OF THE PROBLEM

LEARNING THE INFRASTRUCTURE (SUPPLY LINES OF THE UNIVERSITY, ESPECIALLY HOSTELS FROM ONE TO FOUR)

ANALYZING THE PROBLEM, COLLECTING FIGURES, DATA AND INFORMATION

MEETING WITH THE RELATIVE ADMINISTRATION

DISCUSSION AND MEETING, AND BRAINSTORMING

SOLUTIONS AND SUGGESTIONS

PROJECT OUTLINE

THE PROJECT OUTLINE:

IT WILL BASICALLY DEAL WITH THE FOLLOWING AREAS AND SECTIONS:

 

• IDENTIFICATION OF THE PROBLEM

• MAJOR CAUSES AND DRIVERS WHICH LEAD TO THE WASTAGE OF CLEAN AND DRINKABLE WATER

• MEETING WITH RELATIVE SECTION AND ADMINISTRATION LIKE PROVOST OFFICE, RESIDENT HOUSE TUTORS AND CLERICAL STAFF

• COMPLETE PROBLEM IDENTIFICATION AND ITS DESIGN, A COMPREHENSIVE REPORT

• DATA AND INFORMATION REGARDING SUPPLY OF WATER

• COUNTER MEASURES THAT CAN BE USED TO OVERCOME THE PROBLEM

• SUGGESTIONS AND RECOMMENDATIONS AND PROCEDURE FOR THE CURE

• CONCLUSION

Duties & Job DescriptionUSAID KHAN:

Analyzing the information and Variables Available

Managing Report

Additional Information and Source if available

ARSLAN AHMED:Marketing Background

Communication and Social Job

Designing Questions

Interviews

JEHANZAIB ARSHAD:Technical Area

Water Supply Line Designs

Issues and Remedies

Duties & Job Description (Cont.)

UMER BIN AFZAL:Co-ordination with other members

Discussion with the Report Manager

PROBLE IDENTIFICATION

PRACTICALLY IDENTIFIED:In Water Supply Lines

From Tapes and Showers

In Kitchens:

Tapes and Joints Connected

In Washrooms:

Tapes and Showers

LEVEL OF DAMAGEAS ACCORDING TO A RAW MEASURE AND A SAMPLE RESEARCH CONDUCTED IN EIGHT WASHROOMS AND KITCHENS, ON AVERAGE THERE IS AN ESTIMATE OF 25 GALLONS WATER IS BEING GONE TO WASTAGE

CREATING PROBLEMS IN VERANDAS AND BALCONIES FILLING THEM WITH WATER AND IS CREATING PROBLEMS FOR BOARDERS, WHO LIVE IN HOSTEL, EVEN TO WALK IN THE GALLERIES

AS 1 GALLON = 3.785 LITERS

SO 25 GALLONS = 3.785 × 25 = 94.625 LITERS

THIS CALCULATION IS BASED ON AVERAGE OF EIGHT WASHROOMS AND KITCHENS.

LEVEL OF DAMAGE(Cont.)

SO, EACH HOSTEL HAS 12 KITCHENS AND 12 WASHROOMS AND 12 WASHROOM CLOSETS

SO, IF CALCULATED IN THAT WAY FOR ONE HOSTEL AND CALCULATION MADE REGARDING TO WATER WASTAGE IN ONE HOSTEL

1 GALLON = 3.785 LITERS

25 GALLONS = 3.785 × 25 = 94.625 LITERS

12 × 94.625 LITERS = 1135.5 LITERS

LEVEL OF DAMAGE(Cont.)

OR WE CAN SAY THAT THERE ARE WASTAGE OF THREE HUNDRED GALLONS OF WATER IN ONE DAY IN ONE HOSTEL.

AS FOR INFORMATION ONE WASHROOM CLOSET HAS 3 WASHROOMS AND 3-5 BATHROOMS.

THE DATA DOESN’T INCLUDE WASTAGE DONE BY BOARDERS DURING WASHING DISHES OR CLOTHES (ASSUMPTION IS MADE THAT THEY DO EFFICIENTLY CONSUMING LESS RESOURCE.).

MOREOVER WE EXCLUDED THE PROBLEM’S SECOND DIMENSION – THE WATER BEING WASTED IN WATER SUPPLY LINES.

Studying Divers and Causes (Reasons for the Wastage of Water Resources)

THE SECOND STEP IN OUR MAJOR PROJECT DESIGN IS STUDYING THE DRIVERS AND CAUSES THAT LEADS TO WASTAGE OF WATER IN THE HOSTELS OF IIUI.

HERE IS THE LIST OF FACTORS THAT LEAD TO THE WASTAGE OF WATER RESOURCES:Students Negligence

Students Raw Behavior

Quality of Tools and Instruments

Management Control

Leakage of underground pipes

Students Negligence

STUDENTS DON’T CARE ABOUT THE FACTS REGARDING WASTAGE OF WATER

LACK OF CURE, KNOWLEDGE AND IMPORTANCE OF THE RESOURCE

STUDENTS RAW BEHAVIOR

ATTITUDE TOWARDS THE ASSETS AND THE UNIVERSITY’S ASSETS (BOARDERS)

MALFUNCTIONING OF TOOLS AND EQUIPMENT INSTALLED

VALUE OF THE RESOURCE

Quality of Tools and Instruments

QUALITY OF TOOLS AND INSTRUMENTS ARE NOT OF GOOD QUALITY

PREVIOUSLY INSTALLED SHOWERS AND TAPES INSTALLED WERE OF STAINLESS STEEL NOW OF PLASTIC

PREVIOUSLY LASTED FORM 1.5 YEARS

NOW THE CURRENT WERE LASTED FOR 4 MONTHS HARDLY

MANAGEMENT CONTROL

THE SERIOUSNESS OF THE MANAGEMENT TOWARDS THE PROBLEM

LEADS TO NUMBER OF OTHER PROBLEMS IN OPERATIONS AND LOWER LEVEL

Discussion and Meetings with the Administration Staff

THE THIRD STEP IN OUR PROJECT DESIGN IS TO HAVE A MEETINGS AND DISCUSSIONS WITH THE ADMINISTRATIVE STAFF.

THE STAFF WITH WHICH WE CONDUCTED MEETINGS AND DISCUSSIONS WAS:

• RESIDENT HOUSE TUTOR

• CLERICAL STAFF OF HOSTEL

• DIRECTOR HOSTELS

Discussion and Meetings with the Administration Staff (CONT.)

GALLERIES FILLED WITH WATER:

WASTAGE OF WATER, THIS CAUSE HUGE LOSS OF WATER AND GALLERIES ARE USUALLY FILLED WITH WATER.

QUALITY EQUIPMENTS:

TOOLS AND EQUIPMENTS ARE OF NOT A GOOD QUALITY A USUALLY MALFUNCTIONED AFTER A WEEK OF REPLACEMENT.

LEAKAGE:

SHOWERS ARE USUALLY MALFUNCTIONED AND WATER COMES OUT OF IT AS A LEAKAGE CAUSING PROBLEMS DURING BATH AND SOMETIMES THE MAJOR TANK OF UNIVERSITY GETS EMPTIED.

COST OF ELECTRICITY BILL:

THE SAVING OF WATER RESOURCE CAN CAUSE REDUCTION IN THE COST OF ELECTRICITY BILL AS BORING MACHINE CONTINUES TO RUN 24 HOURS A DAY AND 7 DAYS A WEEK FOR THE SUPPLY OF WATER WITHOUT ANY INTERRUPTION.

Discussion and Meetings with the Administration Staff (CONT.)DEMAND:

THE DEMAND FOR QUALITY NULLS AND SHOWERS WERE PUT FORWARD TO THE ADMINISTRATION.

CLEANLINESS AND SWEEPING:

THE DEMAND FOR CLEANLINESS AND SWEEPING WERE PUT FORWARD (TWO TIMES A DAY).

BROKEN LINES:

ANOTHER PROBLEM WE LEARNT FROM THE CAREFUL ANALYSIS WAS THAT LINES WERE BROKEN AND THIS WAS CAUSING A LEAKAGE OF WATER CAUSING HUMIDITY IN THE ROOMS SPECIALLY IN HOSTEL VI AND V.

 

PROBLEM ANALYSISPROBLEM ANALYSIS:

AS NOW WE ARE ON THE FOURTH STAGE OF PROJECT TO ANALYZE THE PROBLEM AS A WHOLE TO SEE:

• WHAT ARE THE FACTORS LEADING TO WATER WASTAGE?

• WHAT IS THE DAMAGE BEING CAUSED BY THE WATER WASTAGE?

• WHAT IS THE HISTORICAL TREND OF MANAGEMENT TOWARDS THE BOARDERS’ PROBLEMS?

Collection of Data and Information• OUR INFRASTRUCTURAL ANALYST OF THE WATER SUPPLY LINES WAS MR. JEHANZAIB, WHO

HAD MEETINGS WITH THE STAFFS THAT ARE RELATED WITH THE PHYSICAL INFRASTRUCTURAL MANAGEMENT OF THE UNIVERSITY.

• THIS INCLUDED A SHORT DURATIONAL MEETING WITH THE STAFF IN THE PROJECT DIRECTORATE OF THE UNIVERSITY.

• DATA WAS COLLECTED REGARDING HOW THE LINES ARE SPREAD ACROSS THE UNIVERSITY FROM THE UNIVERSITY’S MAJOR WATER SUPPLIER TANK.

Collection of Data and Information (Cont.)

HOW INTER AND INTRA BLOCK LINES ARE CONNECTED TO EACH OTHER,

HOW LINES ARE CONNECTED TO THE HOSTELS BECAUSE THE MAJOR CONSUMER OF THE WATER RESOURCE WITHIN THE UNIVERSITY IS HOSTEL SECTION OF THE UNIVERSITY.

MR. JEHANZAIB ALSO COLLECTED INFORMATION FROM THE RESIDENT HOUSE TUTOR WHO IS THE OVERALL HOSTEL CARE TAKER FOR A SINGLE UNIT OR SINGLE HOSTEL, REGARDING MESS, MAINTENANCE AND OTHER ISSUES.

THE LIMIT OF OUR PROJECT’S SCOPE IS QUALITATIVE IN NATURE IN WHICH WE DISCUSSED THE FACTORS THAT LEAD TO WATER WASTAGE

THE POOR MANAGEMENT AND POOR INFRASTRUCTURE WAS ALSO ONE OF THE MAJOR REASONS AFTER ANALYZING THE PROBLEM OVERALL, WHEN WE SUMMED UP ALL THE PROBLEM AND DRAW A SINGLE PICTURE OUT OF IT

Collection of Data and Information (Cont.)

THE SOURCES OF DATA AND INFORMATION WERE:• Resident House Tutor• Clerical Staff• Project Directorate of IIUI• Provost Office• Practical Observation

Counter Measures

AFTER COLLECTION OF DATA AND INFORMATION, OUR STEP IN THE PROJECT DESIGN IS COUNTER MEASURES

HERE WE WILL SEE THE SUGGESTIONS AND RECOMMENDATIONS TO BE CONDUCTED AND IMPLEMENTED ON IMMEDIATE BASIS TO REDUCE THE WATER WASTAGE ON EMERGENCY BASIS TO DECREASE THE OVERALL COST OF ELECTRICITY AND WATER WASTAGE.

WHILE IN THE SUGGESTIONS AND RECOMMENDATIONS SECTION WE WILL CONSIDER THE LONG TERM REPAIR AND MAINTENANCE AND OVERALL INTERNAL CONTROL OF THE WATER SUPPLY MANAGEMENT AND SERVICES THAT ARE REQUIRED TO BE PROVIDED ACCORDINGLY.

Counter Measures (CONT)

HERE IS THE LIST OF THE COUNTER MEASURES REQUIRED TO BE IMPLEMENTED INSTANTANEOUSLY:

REPLACEMENT OF SHOWERS

REPLACEMENT OF NULLS

SWEEPING

KITCHEN LEAKAGES RECOVERY

WASHROOM LEAKAGES RECOVERY

Replacement of Showers

TO REPLACE THE PLASTIC SHOWERS WITH THE STAINLESS STEEL

. AS NOTED DURING THE RESEARCH THAT PLASTIC SHOWERS DIDN’T LAST TOO LONG AND NEARLY THE Y WERE MALFUNCTIONED AFTER ONE WEEK OF REPLACEMENT

THIS NOT INCREASES THE COST OF REPLACEMENT, BUT ALSO INCREASES COST OF LABOR AND MAJORLY THE WASTAGE OF WATER

AS SHOWERS ARE ONE OF THE MAJOR SOURCE THROUGH WHICH WATER IS CONSUMED FOR BATHING PURPOSES SO IT SHOULD BE DONE ON EMERGENCY BASIS

Replacement of Showers (CONT.)

Cost of Labor:

As plumber has to come on every week this leads to increase in time and labor cost, while in the mean time he can be used for more important or alternative purposes to make best use of him.

Wastage of Water:

As plumber sometimes delay and delays for months so the problem left all alone and the resource gets all wasted causing gallons and gallons of water to go in waste.

Replacement of Showers (CONT.)

Cost of Replacement:

One time cost is better than the daily or number of costs. If the shows are replaced constantly and consecutively with equipments of not good quality this will lead to increase in overall cost of the university, and consume University’s funds , while these funds can be used for more productive operations like scholarships or labs maintenance that are also crucial to University’s Operations

 

Sweeping

THE OTHER DAMAGE THAT IS CORRELATED TO THE WATER WASTAGE IS THAT WATER USUALLY COMES OUT FROM KITCHENS, CLOSETS AND WASHROOMS AND TAKES PLACE IN GALLERIES, FILLING THEM UP

THIS IS NOT THE END; USUALLY STAIRS ARE WITH THOSE CLOSETS SO A SINGLE SLIP IS ENOUGH TO CAUSE A HUGE DAMAGE OR ACCIDENT TO A STUDENT. SO, THE EXTRA WATER STANDING UP IN THE GALLERIES IS REQUIRED TO BE SWEPT OUT

THE FURTHER DAMAGE THAT IS BEING CAUSED IS DISEASES AS THE WATER IS FROM THE WASHROOMS AND KITCHENS SO IT IS FULL OF GERMS AND DANGEROUS BACTERIA WHICH CAN BE THE PRIMARY NURSERY FOR GROWING UP DISEASES IN THE HOSTELS

Kitchens Leakages Recovery

ONE OF THE OTHER MAJOR COUNTER MEASURES REQUIRED TO BE TAKEN UP IS KITCHENS LEAKAGE RECOVERY

AS WATER CONTINUOUSLY TO BE COME UP FROM THE LEAKED PARTS OF THE PIPES AND TAPES OF THE KITCHENS, THIS USUALLY CAUSES KITCHEN BASINS FULL NEITHER OF WATER SO ONE CANNOT USE KITCHEN PROPERLY NOR TO CLEAN THEIR DISHES OR NAY COOKING ACTIVITY BY THE FOREIGN STUDENTS

Washroom Leakages Recovery

THE OTHER RECOVERY THAT IS REQUIRED TO RECOVER THE WASHROOM SUPPLY PIPES RECOVERY USUALLY WATER COMES OUT OF IT AND FULL PRESSURE DOEST COME UP FROM THE SHOWERS CAUSING PROBLEMS FOR THE STUDENTS TAKING BATH, WASHING CLOTHES, LAUNDRY ETC.

Suggestions / Recommendations and Conclusion

AS IN THE COUNTER MEASURES SECTIONS WE ALSO GAVE SUGGESTIONS AND RECOMMENDATIONS BUT THESE CONDITIONS ARE USUALLY ON THE SHORT TERM BASIS WITH NO LONG TERM BASE

THE RECOMMENDATIONS IN THIS CASE ARE:

TO CHECK MAJOR SUPPLY LINES OF WATER

CONTINUOUS CHECK AND CONTROL

PROPER QUALITY MATERIAL AND FITTINGS ARE REQUIRED TO BE INSTALLED

PROJECT COST MANAGEMENT Project Cost Sheet:

Project Cost sheet is basically a detail explanation of equipments required to be purchased and their respective cost.

In Counter Measures we recommended the quick replacement of showers and tapes and other equipment.

S.No Description

Quantity When Required

Supplier Previous Price

1 Showers (Stainless Steel, Large Size)

144 As (3×12 = 36)/ Hostel and 36×4 = 144

1st Week (Jan 20, 2014)

Open Bidding

-

2 Tap (Stainless Steel)

6×12 = 72/Hostel and 72×4 = 248 for 4 Hostels

As Described Above

Open Press Bidding

-

Project Cost Sheet:

S.No Description

Quantity When Required

Supplier Previous Price

3 Elbo 3 Elbos, 3 Joints and 1 Big Joint so , 7×6=42/Hostel and 42×4 = 168 for 4 Hostels

1st Week of the Project (Jan 20, 2014)

Open Press Bidding

Unknown

4 Bason 6 per Hostel and 24 in 4 Hostels

1st Week of the Project (Jan 20, 2014)

Open Press Bidding

Unknown

Project Cost for Boring:

S.No Description

Quantity When Required

Supplier Previous Price

5 Boring, Tube Well Big Borings, Commercial Type,

400 Foot After Four Months, Before Summer, April, 2014

Open Press Bidding

Rs.3 Million

Project Procurement Management Methods of Procurement:

Competitive Bidding (Press Tendering)

Limited Competitive Bidding

Single Source Bidding

Our Selection of Process Competitive Bidding – We Selected

No certain or limited supplier

Number and Type of Instruments, Equipments & Tools required

Reduction of cost

Number of suppliers