iinet info
TRANSCRIPT
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7/28/2019 iinet info
1/2
Information is current as of 31/01/2013, is subject to change without notice and all prices quoted include GST V1.0 Page 1 of 2
Further information: www.iinet.net.au/business/small/internet
CritiCal information Summary:
Business On-Net ADSL2+ Broadband
Information About The Servicene aDSl2+ Bsess Bdbd s sevce h deves hgh-speed bdbd wde v w
bdbd ewk.
Required Services & Availability
aDSl2+ eqes bsc eephe sevce de c. y c se sbe eephe sevce
he pvde d p he sdd pcg, c se ne Phe sevce ( $30 pe
h) d eceve h bdg bees bdbd.
y w eqe aDSl de cec sevce. i d ed hve e, ne c se
e sbe devce dd cs.
aDSl2+ vb c be checked sg e cvege checke www.iinet.net.au/internet
Minimum Term
aDSl2+ Bdbd ps e vbe ehe xed e, 24 h geee. a 24 h
geee gves ccess dsced hdwe, s we s $0 sep whe s bde wh BB2
re.
Included Features
thee e ge ve-dded ees cded wh ne Bsess aDSl2+, wh he de he
webse;
Anytime quota 1GB Webspace20 email
addressesEmail Protection Annex M
Access to the
iiNet Freezone
No Excess quota
usage charges
Backup dialup
accountPriority Support Static IP
Information About PricingMonthly Charges
Whe bde ne aDSl2+ Bsess ps wh Phe, eceve e q d/ dsced
p pcg, s eeced bew. Bded pcg bew des cde he pce Phe.
Plan Name
Monthly
Included
Data
Minimum &
Maximum
Monthly
Charge
Total Min.
Price
Total Min. Price
(24 month contract)
Unit cost
1GB of data
included in
plan
Business-1 20GB $69.95 $218.90 $1,758.75 $3.50
Business-1 with Phone 50GB $49.95 $344.90 $1,278.75 $1.00
Business-2 100GB $89.95 $238.90 $2,238.75 $0.90
Business-2 with Phone 250GB $69.95 $364.90 $1,758.75 $0.28
Business-3 200GB $109.95 $258.90 $2,718.75 $0.55
Business-3 with Phone 500GB $89.95 $384.90 $2,238.75 $0.18
Business-4 400GB $129.95 $278.90 $3,198.75 $0.32
Business-4 with Phone 1000GB $109.95 $404.90 $2,718.75 $0.11
*Only Uploads counted
n the t m Pce ubded ps s he sdd sep ee ($79.95) ps e h p
e, ps e e ee ($69).
n the t m Pce Bded ps s he sdd sep ee ($79.95), ps e h p
e d he cc bek ee cce wh he s 6 hs (s bdes e sd
cc).
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7/28/2019 iinet info
2/2
Information is current as of 31/01/2013, is subject to change without notice and all prices quoted include GST V1.0 Page 2 of 2
Further information: www.iinet.net.au/business/small/internet
n the t m Pce 24 mh Cc s he sdd sep ee ps 24 hs p e.
Excess Usage
thee e c excess sge chges aDSl2+, sed c bed he cded d w be
shped 512kbps/512kbps.
n y pchse D Pck dd cs d p p, eqed.
n i D Pck pcg s vbe www.iinet.net.au/internet/broadband/adsl
Setup Fee
y bdbd sep ee w v depedg chce cc, d bded sevces.
Setup Method No fixed term 24 Month Contract
Fast Transfer (Churn) a suitable existing ADSL service $39 $39
Establish New Service (on suitable existing telephone line) $79.95 $79.95
- As above, bundled with BoB2 Rental N/A $0
Cancellation Fees
n i sgp xed e geee, he x ppcbe bek ee s $69 e e
ee, shd cce sevce wh he s 6 hs
n i sgp 24 h cc, he x ppcbe bek ee ves bsed bde;
ubded aDSl, 24 h cce s $202 wh he s 6 hs
Bded aDSl wh Phe, 24 h cce s $243 wh he s 6 hs
n Cceg Bdbd sevce w s es cce he ne pdcs ve
pchsed h e vbe whe bded wh Bdbd. Shd hse pdcs hve he w
cc, w be be he ssced bek ees.
Other InformationUsage Information
Cses c b he Bdbd sge https://toolbox.iinet.net.au
Customer Service Contact Details
y c cc ne Bsess cse sevce Ses, Spp & Bg sssce v 13 24 49
eg [email protected], v pppe cc he pppe e www.iinet.net.
au/contact
Dispute Resolution Process
i e dsssed wh he ce cse sevce eqes d wsh ke he e
he, pese w he esc pcess ed https://iihelp.iinet.net.au/Complaints_escalation_
process
Telecommunications Industry Ombudsman
i e dsssed wh he ce cp e wg he bve pcess,
cc he tio (teeccs ids obds) depede ed. the tio c be
cced b cg 1800 062 058 vsg he tio webse www.tio.com.au/making-a-complaint