IIBA Ottawa-Outaouais Chapter

ECBA™/CBAP®/CCBA® Study GroupApril 2019

Nancy Beatson, CBAP

To the gracious sponsor of our meeting space for today’s study group:

THANK YOU

3

Session Date BABOK® Chapter

Topic

1 Tuesday, Sep 25th 1

2

Introduction BA Key Concepts

2 Tuesday, Oct 23rd 3 BA Planning & Monitoring

3 Tuesday, Nov 27th 4 Elicitation & Collaboration

4 Wednesday, Dec 12th 5 Requirements Life Cycle Management

5 Tuesday, Jan 22nd 6 Strategy Analysis

6 Tuesday, Feb 26th 7 Requirements Analysis & Design Definition

7 Tuesday, Mar 26th 8 Solution Evaluation

8 Tuesday, Apr 23rd 9 Underlying Competencies

9 Tuesday, May 28th 10 Techniques

10 Tuesday, June 25th 11 PerspectivesMini-Exam + End-of-Session Game

2018/2019 Study Group

Purpose of the study group• To support BA certification candidates• To share knowledge and understanding of the

concepts• To provide information about the IIBA

certification program• To learn about the application and exam

processes• To become aware of what to expect when writing

the exam

Agenda

1 Introductions10

min

2 IIBA Certification Program20

min

4 Technique Spotlight15

min

6 Quiz15

min

5 Upcoming Events for BAs5

min

3 Chapter 9: Underlying Competencies20

min

1 Introductions

• Your Name

• Optionally:

– Current assignment or activities

– Your stage in the BA certification process

Introductions

2 IIBA Certification Program

So… what is Business Analysis?

Business analysis is the practice of

enabling change in an enterprise by

defining needs and

recommending solutions that

deliver value to stakeholders

Who is a Business Analyst?

Name some job titles of people who perform business analysis

• Define BA profession, common practices

• Define skills necessary to perform BA work

• Provide an understanding of skills and knowledge they can expect of a skilled BA

Purpose of the BABOK® Guide

Entry Certificate in

Business Analysis™

(ECBA™)

Certification of Capability in

Business Analysis™

(CCBA®)

Certified Business Analysis

Professional™

(CBAP®)

Exam Length # Questions

1 hr50 competency-based

3 hrs130 scenario-based

3.5 hrs120 case study-based

Work Experience

No 3750 hrsin past 7 yrs

(900 hrs in each of 2 KAs OR500 hrs in each of 4 KAs)

7500 hrsin past 10 yrs

(900 hrs in each of 4 KAs)

Professional Development

hours

21 hrsin past 4 yrs

21 hrsin past 4 yrs

35 hrsin past 4 yrs

References? No Yes Yes

Code of Conduct ECBA CCBA CBAP

Intended for New grads, people changing careers

Doers, perform BA with competency, 2 to 3 years' BA

experience

Experienced BAs, SMEs, > 5 years’ BA experience

IIBA Certification Levels

IIBA Member Non-Member

ECBA™

Application Fee $60 USD $60 USD

Exam Fee $110 USD $235 USD

CCBA® & CBAP®

Application Fee $125 USD $125 USD

Exam Fee $325 USD $450 USD

IIBA® AGILE ANALYSIS CERTIFICATION

Exam Fee $250 USD $375 USD

Source: http://www.iiba.org/Certification-Recognition/Certification/pricing.aspx

IIBA Certification Pricing

Note: HST/GST applies

ECBA™, CCBA® & CBAP® Certification Process

Assess your qualifications

Log Hours on IIBA Portal

Write Exam &

PASS!

Pay Exam Fee & Book Exam

Application Approved?

Pay Application Fee & Submit Application

Need more information on certification?

IIBA Core BA Certification Handbook

– https://www.iiba.org/globalassets/documents/certification/core-ba-certification-handbook.pdf

IIBA Certification Program FAQs

– https://www.iiba.org/certification/certification-faq/

3 Chapter 9: Underlying Competencies

Chapter 9 – Underlying Competencies

Analytical Thinking and

Problem Solving

Behavioural Characteristics

Business Knowledge

Communication Skills

Interaction SkillsTools and

Technology

9.1 Analytical Thinking and Problem SolvingCore competencies include:• Creative Thinking• Decision Making• Learning➔ name & describe 3 learning techniques• Problem Solving• Systems Thinking ➔ describe• Conceptual Thinking• Visual Thinking

9.2 Behavioural Characteristics

Core competencies include:

• Ethics➔ example?

• Personal Accountability

• Trustworthiness

• Organization and Time Management

• Adaptability➔ very important – why?

9.3 Business Knowledge

Competencies include:

• Business Acumen➔ what is this?

• Industry Knowledge

• Organization Knowledge ➔ why important?

• Solution Knowledge

• Methodology Knowledge

9.4 Communication Skills

Core competencies include:

• Verbal Communication

• Non-Verbal Communication ➔ when useful?

• Written Communication

• Listening➔ example of active listening?

9.5 Interaction Skills

Core competencies include:

• Facilitation

• Leadership and Influencing➔when most useful?

• Teamwork

• Negotiation and Conflict Resolution

• Teaching➔how does BABOK describe this?

9.6 Tools and Technology

Core competencies include:

• Office Productivity Tools and Technology

• Business Analysis Tools and Technology ➔examples?

• Communication Tools and Technology➔examples? Why important?

3 Technique Spotlight

10.29 Mind Mapping

10.31 Observation

3 Technique Spotlight

10.29 Mind Mapping

10.29 Mind Mapping

Purpose: Used to articulate and capture thoughts, ideas and information

• Form of note-taking

• Central main idea supported by secondary ideas and so on

• Beneficial to help think though complex concepts or problems

• No standardized format

10.29 Mind Mapping - Example

*Source: https://www.illumine.co.uk/2013/07/benefits-of-mind-mapping/ (Accessed April 2019)

10.29 Mind Mapping - Example

*Source: https://www.linkedin.com/feed/update/urn:li:activity:6516995676784648192, Adrian Reed (Accessed April 2019)

10.29 Mind Mapping - Example

*Source: https://www.linkedin.com/pulse/mind-map-babok-v3-techniques-ln-mishra-cbap/ (Accessed April 2019)

3 Technique Spotlight

10.31 Observation

10.31 Observation

Purpose: Used to elicit information by viewing/ understanding activities and their context

• Also known as job shadowing

• Objectives dictate planning and methodology

• 2 basic approaches:

– Active / Noticeable

– Passive / Unnoticeable

• Set objectives, prepare, conduct, confirm results

10.31 Observation

Observation tips*

• Observe the environment or culture

• Observe human interactions facilitated by the software

• Observe the unexpressed needs

• Observe for causes of error

*Source: https://www.modernanalyst.com/Resources/Articles/tabid/115/ID/3298/Add-Observation-to-Your-Business-Analysis-Toolkit.aspx(Accessed April 2019)

5 Upcoming Events for BAs

Upcoming Events

May 4 Skills Workshop: “Artificial Intelligence & Blockchain”• Saturday, May 4, 2019 – 8:30AM – 4:30PM• Dunton Tower, Room 1020 (10th floor), Carleton University, Ottawa • Admission: $83 (IIBA members) | $110 (non-members)

May 21 Chapter Meeting: “IIBA Strategy to Execution Framework”• Tuesday, May 21, 2019 - 5:00 to 7:30 pm• Ottawa Police Association, 141 Catherine St., Ottawa• Admission: $11 (IIBA members) | $16 (Non-members)

May 28 Study Group: “Techniques… and more Techniques!”• Tuesday, May 28, 2019 - 6:00 to 7:30 pm. • Ottawa Public Library – Room B125, 120 Metcalfe Street, Ottawa• Admission: FREE

Jun 25 Study Group: “Session Wrap-Up: Mini-Exam & Game”• Tuesday, Jun 25, 2019 - 6:00 to 7:30 pm. • Ottawa Public Library – Room B125, 120 Metcalfe Street, Ottawa• Admission: FREE

More info available at: www.ottawa-outaouais.iiba.org

6 Pop Quiz

• 10 questions

• Open-book

• Hand back your quiz (to earn 1.5 PD hrs)

• Make note of or take a photo of your answers if you want to grade yourself

QUIZ REVIEW

– How’d you do?

Study group materials are available for download at the Ottawa-Outaouais Chapter website

– https://ottawa-outaouais.iiba.org/ecbar-ccbar-cbapr-study-groups

Get on the Chapter Mailing List

From the IIBA Ottawa-Outaouais homepage, go to ottawa-outaouais.iiba.org → News →Newsletter Subscription

https://ottawa-outaouais.iiba.org/newsletter-subscription

Questions?

certification@ottawa-outaouais.iiba.org

SUPPLEMENTAL SLIDES

42

*Source: (Accessed January 2019)https://www.iiba.org/certification/core-business-analysis-certifications/ccba https://www.iiba.org/certification/core-business-analysis-certifications/cbap

12%

20%

18%

12%

32%

6%

14%

12%

15% 15%

30%

14%

0%

5%

10%

15%

20%

25%

30%

35%

Business AnalysisPlanning andMonitoring

Elicitation andCollaboration

Requirements LifeCycle Management

Strategy Analysis Requirements Analysisand Design Definition

Solution Evaluation

Exam Blueprint - CCBA & CBAP*

CCBA® CBAP®