ielts letter writing phrases task 1
DESCRIPTION
This paper may help IELTS applicants with some basic language they need for writing letters...TRANSCRIPT
The IELTS Team: M. Shabani, M. Sharifi
Letters’ Useful Phrases
1
Useful Phrases
A. Salutation
Dear Sir, Dear Madam,
Dear Sir/Madam, Dear Mr Brown,
Dear Ms Jones,
C. Ending
I am looking forward to hearing from you soon.
I am looking forward to receiving your reply to my request.
In keen anticipation of your reply to my request.
(Once again), thank you very much for concerning/ offering (something).
(Once again) I would like to commend your company’s professional attitude.
I would like to keep the line of communication open between our two parties
Please write back to me/call me on my mobile phone as soon as possible.
Once again I apologise for...
Please feel free to ask for any information you need.
B. Ending Phrases
I look forward to receiving your reply to my request. I look forward to your reply. I look to hearing from you. I am, yours faithfully, (if you don't know the name of the person you are writing to) I am, yours sincerely, (if you know the name of the person you are writing to) Yours faithfully, Yours sincerely,
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The IELTS Team: M. Shabani, M. Sharifi
Letters’ Starting Phrases
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Opening Phrases for Paragraphs
A. Opening
I would like to inform you that...
I would like to request for an appointment...
With reference to your letter of April 28...
I would like to make a reservation...
I am writing with regard to...
Thank you for your letter of June 15...
It is a pleasure to know that...
In reply to your letter of October 31...
I regret to inform you that...
I am writing to remind you of...
Please allow me to apologise first for not clearing my account...
B. Body
With regard to your advertisement...
Regarding the condition mentioned above...
I would like to point out that...dealing in mind the circumstance, I think...
As we all know...
I must point out that...
I must explain that...
Please keep in mind that...
I would like some information about...
As you may have noticed/realized/guessed...
As you know
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The IELTS Team: M. Shabani, M. Sharifi
Letters’ Starting Phrases
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C. Ending
I am looking forward to hearing from you soon.
I am looking forward to receiving your reply to my request.
In keen anticipation of your reply to my request.
(Once again), thank you very much for concerning/ offering (something).
(Once again) I would like to commend your company’s professional attitude.
I would like to keep the line of communication open between our two parties
Please write back to me/call me on my mobile phone as soon as possible.
Once again I apologise for...
Please feel free to ask for any information you need.
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The IELTS Team: M. Shabani, M. Sharifi
Letters’ Functional Phrases
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1. Showing Your Feelings…
A. Making a Complaint
I am writing to express my dissatisfaction with...
I must complain…
Unfortunately…
I would like to complain…
My complaint is…
I am unhappy with…
I am dissatisfied with…
I am writing to complain about the service that I have received...
I would like to let you know that...
I would like to draw your attention to...
.. However, I feel I feel I must express my disappointment about...
My main problem is that...
I have been a customer of your bank for fifteen years and this is the first time I have had to
complain. It is very disappointing...
This is the second time this same mistake is committed and I’m far from satisfied with the
service you offer...
I want your assurance that this sort of problem will not be committed again...
I would like to ask you to correct the mistake as soon as possible...
It seems that there is a sort of misunderstanding here...
...and this disappointed me a lot...
The delay of your delivery is creating a lot of inconvenience for...
As agreed upon with you the goods we ordered would be in our hands by July...
Since I have been dealing with you for some time, I would be willing to wait until 15th May
otherwise, just consider my order cancelled.
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The IELTS Team: M. Shabani, M. Sharifi
Letters’ Functional Phrases
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B. Suggesting a Solution
The only solution that I can see would be for me to return the wrong articles to you...
Rather than send a credit note, you could send replacement...
Would you therefore mind choosing either to….…or…….
You might choose either …….or…….
It might be easier to...
Another possibility is…
A further possibility is…
I further suggest…
I would further suggest…
Secondly,…
C. Expressing Thanks
I would like to commend your company on their professionalism…
I would like to extend my thanks for (sth)…
I appreciate immensely the interview organized by your company…
I should like to thank you most sincerely for...
Thank you so much for...
It was most kind of you to give me the benefit of your experience.
I should like to express my sincere thanks for your valuable advice/ for all the help you have given me.
I am most grateful to you for your warm hospitality during my recent stay in Singapore.
We should be happy to reciprocate your kindness at any time.
Please accept my warmest thanks.
I will always remember with thanks the hospitality you have given me.
It was so kind of you to spend your time with me while I was in Vancouver.
I just don’t know how I could have possibly moved all those furniture without your help.
I will always be grateful to you for everything that you have done for me.
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The IELTS Team: M. Shabani, M. Sharifi
Letters’ Functional Phrases
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2. You Need to Make an Apology…
A. Conveying an Apology
I am afraid I cannot....
I apologise for...
I am really sorry about ...
Sorry to have caused these problems...
I regret that I no longer wish to...
I regret to inform you that...
It is, however, with deepest regret that I must decline your generous invitation...
I apologize for any inconvenience (that) I may have caused...
I must pass my sincerest apologies for...
Please allow me to apologize first for not clearing my account…
I am quite regretful that I can’t...
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The IELTS Team: M. Shabani, M. Sharifi
Letters’ Functional Phrases
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3. You Need to Make a Request…
A. Making a Request
I am writing to enquire whether there is any chance/ any possibility..
I request (that) you give me/ pay back/ return…
I would be (most) grateful if you could…
I would really/greatly appreciate it if you could…
... this is why I would be really grateful if you could..
It would be most convenient for me to have…
(If possible)I would like you to (do sth)…
I would like to request that ( sth be done) (sth be given to sb) (sth be changed)
I, therefore, believe that immediate action must be taken…
I would like to know what action you are going to take regarding…
Hence, I would like to meet with you at your earliest convenience to discuss the issue...
I am sure you will agree (that) the only solution is for me to move into/resign…
I wanted to let you know that…
I would like to ask if you can help me with…
I was wondering if you could…
I think it would be a good idea (for sb) (to do sth)…
Perhaps you would consider giving me…returning sth...changing...
Therefore I wouldn’t like to (do sth)...
I realize this will be inconvenient to you, but I very much hope that you would be prepared
to…
Regarding the circumstances I trust you will kindly (do sth)...
Therefore I hope you wouldn’t mind (doing sth)...
Hence I’m writing to demand a prompt (action)…
Therefore would your lost property department check and see if they have my bag/case/…
Could you please let me know ...
So I would deeply appreciate it if you could give me a prompt reply…
I request that you take appropriate action as soon as possible…
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The IELTS Team: M. Shabani, M. Sharifi
Letters’ Functional Phrases
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4. Lodging an Application…
A. Applying for a Position
As you will see from my CV…
I am writing in response to your appeal for aid in…
I would like to emphasise that I remain very keen to work with you...
I recently heard from […] that there is a vacancy in your accounts department...
In view of my qualifications, I would expect a salary of about...
I would prefer to discuss the question of salary at a personal meeting...
I would like to apply for...
I feel I am qualified for the position...
I would be happy to attend an interview at any time convenient to you...
I noticed that you are looking for someone to work as a tennis coach...
I am pretty good at...
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