idtug presentation for apectel 47 in bali 2013 rev23-4-2013
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- 04/08/23Indonesia Telecommunications Users Group ( IDTUG ) 1
Consumer’s Perspective on Broadband Internet Performance:
Asia’s Broadband Quality of Service Experience Indicators
APECTEL 47th, BALI , INDONESIA, Wednesday, 24 April 2013
Yohanes SumaryoDirector of ICT
Indonesia Telecommunications Users Group www.id-tug.org
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04/08/23Indonesia Telecommunications Users Group ( IDTUG ) 2
What Broadband consumer want How we tested Services Gap Prices Gap Bridging consumer expectation Train of thought: Open up for universal
Broadband services
Agenda
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04/08/23Indonesia Telecommunications Users Group ( IDTUG ) 3
Communication anytime, anywhere Willingness to pay services Ability to pay services Technology agnostics
What Broadband consumer want
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How we tested – widely available test
LOCAL SPEED
INTERNATIONAL SPEED
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How we tested – automatic test(LirneAsia developed by Prof Timothy Gonsalves of IIT Madras)
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04/08/23Indonesia Telecommunications Users Group ( IDTUG ) 6
How we tested – automatic scheduler(LirneAsia developed by Prof Timothy Gonsalves of IIT Madras)
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Throughput: useful upload/download speedLatency: delays when voice packets
transverse the networkPacket Loss: the number of packets that
does not reach the destination Jitter: uneven latency and packet loss
How we tested – Dimensions of Quality of Service (QoS)
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04/08/23Indonesia Telecommunications Users Group ( IDTUG ) 8
Services Gap
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04/08/23Indonesia Telecommunications Users Group ( IDTUG ) 9
Services GapInternational Download speed –not all promises are met
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Services GapLatency (Round trip time) – ping time to International server
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Services GapMobile Broadband – using 3G USB dongle or 3G-WiFi
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04/08/23Indonesia Telecommunications Users Group ( IDTUG ) 12
Services GapMobile Broadband – Downlod speed from International server
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04/08/23Indonesia Telecommunications Users Group ( IDTUG ) 13
Services GapMobile Broadband – Downlod speed actual vs advertised
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04/08/23Indonesia Telecommunications Users Group ( IDTUG ) 14
Services GapMobile Broadband – ping time to International server
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04/08/23Indonesia Telecommunications Users Group ( IDTUG ) 15
Services GapFixed and Mobile Broadband – Local and International download speed
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Prices GapCost of transfer in US$ per GByte of data on most common package–
published rate . International data roaming -1000x
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Bridging consumer expectation Consumer want to send more and more data at the same or even lower prices – traffic and revenue de-coupled
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Train of thoughts: Open up for universal Broadband services
Single pricing for domestic, regional or International Broadband Services
Economic vs Technological issuesInternet as one entityMultiple stakeholderRegulator concern
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EXISTING REPORTING SYSTEMEXISTING REPORTING SYSTEM
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BROADBAND ENABLED REPORTING BROADBAND ENABLED REPORTING
Dashboard KPI, Indikator data dan pengendalianTrend Analysis – Early Warning SystemPerencanaan kegiatan ke depanMonev
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Terima Kasih