Quick Pulse:Server (Convergence) #1

July 2014

Presented on behalf of:

Dell

MARKETING RESEARCH

EMPLOYEE ENGAGEMENT

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Sample Method

Survey Goals

Field WorkThis survey was fielded from July 16, 2014 to July 29, 2014

Total Respondents

58 qualified completes

Collection Online Questionnaire

Number of Questions

6 (excluding screeners and demographics)

Audience To complete this survey, respondents were required to be part of a 500+ employee organization that has plans to use converged systems over the next year. Respondents were also required to have excellent or good knowledge regarding their organization’s use of converged systems.

The purpose of this survey is to understand awareness of convergence systems and their usage within organizations.

METHODOLOGY & RESEARCH OBJECTIVES

2

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Total Respondents Organization Size

58

Technology/Computer related

Financial Services & Insurance

Education

Healthcare

Manufacturing: Discrete or Process

Government (Federal, State, or Local)

Hospitality

Professional Services

19%

14%

12%

10%

7%

5%

5%

5%

RESPONDENT PROFILE

3

(NET) IT Management 65%CIO, CTO 9%CSO 3%Executive VP, Senior VP, GM 10%VP 3%Managing Partner 2%Director 21%Manager 16%Supervisor 2%

(NET) Business Management 9%CFO, Controller, Treasurer 3%Manager, Supervisor 5%

(NET) Other 26%Consultant 17%Other (Non-Manger) 9%

10,000+ employees 53%

1,000 – 9,999 employees 31%

500 – 999 employees 16%

* Full breakdowns can be found on slides 13 & 14

Top Represented Job Titles

Top Represented Industries

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41% 59%

ExcellentInvolved in these decisions on a daily basis

(n=24)

GoodSomewhat involved in these decisions

(n=34)

S1: Which statement best describes your knowledge regarding your organization’s use or planned use of converged systems? Base: 58 qualified respondents

In this survey we define convergence as a validated configuration which combines physical compute (processor

or server hardware), networking, storage and unified management on one single box.

Knowledge of organization’s use/planned use of converged systems:

RESPONDENT PROFILE

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• A majority of respondents note that their organization is either planning a migration to converged systems or has already migrated at least some applications (both 36%).

• Over the next 12 months, 21% of organizations will be evaluating and 7% testing.

• Of those who have already migrated to converged systems, a little under half (43%) say 50% or more of their organization’s applications are supported by converged systems currently.

• The need to leverage cloud more effectively is the top IT challenge driving interest in converged systems.• IT complexity and poor utilization of resources are also major challenges.

• Top obstacles to convergence are noted as Cost/Uncertainty about ROI (47%) and lack of the right IT skill sets (40%).

• Organizations are aware of many benefits they receive or anticipate receiving from use of converged systems, including improved IT efficiency, greatly flexibility with less hardware, and cost savings in integration.

KEY FINDINGS

5

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SURVEY RESULTS

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Q1: Which statement best describes your organization’s use of converged systems (as defined in this survey) over the next 12 months?Base: 58 qualified respondents

Use of Converged Systems

21%

36%

7%

36%

Evaluating

Migrated at least some

applications/ IT workloads

Testing

Planning a migration to converged systems

A majority of respondents note that their organization is either planning a migration to converged systems or has already

migrated at least some applications (both 36%).

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10%

29%

19%

38%

5% 2%

26%

28%

14%

22%

9%

Currently Supported by Converged Systems

Out of those who have migrated

Will be supported 2 years from nowOut of Total

Of those who have already migrated to converged systems, a little under half (43%) say 50% or more of their company applications are supported by converged systems currently. One-fifth report that 75% or more of applications will be supported by converged

systems 2 years from now.

1% to less than 10%

10% to less than 25%

25% to less than 50%

50% to less than 75%

More than 75%

Don't know

Q2a: What percentage of all your company’s production IT workloads and applications are supported by converged systems currently? Q2b: What percentage of all your company’s production IT workloads and applications do you expect will be supported by converged systems 2 years from now?Base: 58 qualified respondents

8

Top IT Challenges Driving Interest in Converged Systems

Need to leverage cloud more effectively

IT complexity/IT environment is harder to manage

Poor utilization of resources

Siloed environment is contributing to increased IT costs

It takes too long to provision applications and infrastructure

Difficulty keeping up with business demands

Other

Don’t know

57%

48%

47%

41%

34%

33%

3%

2%

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The need to leverage cloud more effectively is the top IT challenge driving interest in converged systems.

Q3: What are the top IT challenges driving your organization’s interest in converged systems?Base: 58 qualified respondents

Obstacles to Convergence

Cost/Unsure of ROI

Lack the right IT skill sets

Concerns about the reliability of current technology

Gaining executive buy-in to move forward with the transformation

Fear of vendor lock-in/loss of control

Lack of or few shared IT resources currently (integration challenges)

Poor customer support in multi-vendor environment

Other

None

47%

40%

34%

33%

29%

28%

22%

3%

5%

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Cost/Uncertainty regarding ROI and lack of the right IT skill sets are the two top obstacles to convergence.

Q4: What are or were the obstacles to convergence at your organization?Base: 58 qualified respondents

Benefits Anticipating or Received from Use of Converged Systems

Improved IT efficiency

Greater flexibility with less hardware

Cost savings in integration

Accelerated IT-as-a-service deployment

Ease of virtualization

Improved IT service quality

Increased automation

Less management complexity

Don’t know

60%

59%

53%

50%

45%

45%

43%

36%

5%

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Organizations are aware of many benefits they receive or anticipate receiving from use of converged systems, including

improved IT efficiency, greater flexibility with less hardware, and cost savings in integration.

Q5: Which of the following benefits is your IT organization anticipating (or has it received) from the use of converged systems? Base: 58 qualified respondents

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Janet KingGM/Vice PresidentOffice: 508-766-5601Fax: 508-766-5600

Email: janet_king@idgresearch.com

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