identity manager (idm) migration · 2020. 7. 27. · identity manager (idm) migration migrating...
TRANSCRIPT
IDENTITY MANAGER (IDM) MIGRATION
Migrating from Account Center to IDM for PISGS user
When an external user attempts to log into PISGS, they will be routed to Identity Manager to
register a new account or login.
The first time a user logs into the system they will be asked if they are an existing PISGS user, a new
PISGS user or if they want to create a new company.
For existing PISGS users, they will be asked for the existing account center user ID and password.
When this is entered, all their existing user and user access records will be updated to replace the
old account center ID with the new identity manager ID. After this is done, they will be taken to
either the home page for the company they have access to or the company selection menu if they
have access to multiple companies.
For new users who have no previous access, they will be asked for the license number of the
company they are requesting access to and their first and last names. This will create a notification
to the company that someone is awaiting approval to gain access to the system.
If creating a new company is selected, they will be asked for their name and if they want to
continue. If they select yes, they will be taken to the new provider/QA application process.
Page 1 of 10
Table of Contents Creating a new user in Identity Manager (IDM) ........................................................................................... 2
Navigation Link .......................................................................................................................................... 2
Registration Process…………………………………………………………………………………………………………………………….3
Validate Existing PISGS User account ........................................................................................................... 6
Requesting access to current company……………………………………………………………………………………………………7 Requesting access to create new company……………………………………………………………………………………………..8 Reset Account Center password .…………………………………………………………………………………………………………….9
Troubleshooting (IDM)…………………………………………………………………………………………………………………………..10
Page 2 of 10
Creating a new user in Identity Manager (IDM)
Navigation Link Click on: https://services.dps.ohio.gov/IdentityManager Click on Register
Page 3 of 10
Registration Process Enter your email address two times and enter the Captcha correctly. Click on Register button
Page 4 of 10
Here is the confirmation screen
Check your email and click on the link provided
Page 5 of 10
The new account page should be opened with your email id displayed
Fill all the fields. Create a strong password by following all the rules.
Click on Register button
You should be navigated back to PISGS application screen.
Page 6 of 10
Validate Existing PISGS User account
Select the option shown below and enter your existing user name and password.
Click on Validate Existing User Information button
Page 7 of 10
Requesting access to a current company
Select the option shown below and enter your name and the company license number .
Click on Submit New User Request button
Page 8 of 10
Requesting access to create a new company Select the option shown below and enter your nam e.
Clicking on Yes will take you to the new license application
Page 9 of 10
Account Center - Resetting Your Password
Open the Account Center: https://services.dps.ohio.gov/AccountCenter/ Login with your username and password Select “Change Password” from the list under User Menu in the left column Type in your current password then type in your new password and confirm it.
Page 10 of 10
Forgot password/Troubleshooting The PISGS staff cannot help you with resetting passwords, as Identity Manger is a third party authentication platform. Please use Get Help link from the Login Page that you will always have access to, if a password reset is necessary. From the Login Page click on “Get Help”. The following screen will show, just follow the instructions.