ideagen content overview

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www.ideagenplc.com On-Demand Information & Compliance Solutions www.ideagen.co.uk Ideagen Content

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Ideagen Content & KnowledgeWorker Overview

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Page 1: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

www.ideagen.co.uk

Ideagen Content

Page 2: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

www.ideagen.co.uk

Content Company Overview UK Centres Of Excellence Group Value Proposition Content Products Overview Competitive Differentiators Key Benefits Key Content Customers Customer Successes Ideagen 1 Month QSP

Page 3: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

Ideagen PLC OverviewIdeagen Group www.ideagenplc.com

3 business units for Capture, Content & Compliance 3 UK locations, 40 employees & 250+ customers Unique cloud solutions enable customer collaboration

Ideagen Content www.ideagencontent.com

Datum established 1997 by current CTO Datum acquired Root3 (2010) & Ideagen (2011) Rebranded & integrated business units as Ideagen PLC Develop KnowledgeWorker ECM & Workflow solutions

Page 4: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

www.ideagen.co.uk

Ideagen Locations Centres of Excellence

Page 5: Ideagen Content Overview

InfoWorkerCore Repository & formal Document Management.

Customers incl: NHS, Thales, Marsh Insurance, Nottingham Univ

Process WorkerBusiness Workflow & Integrations

Customers incl: Birmingham City Council, Bombardier,

Severn Trent, MDU

KnowledgeCaptureData capture tools &

Over 20 Yr’s ExperienceCustomers include:

Royal Mail, William Hill, City & Guilds & ACCA

Ideagen Capture Ideagen Content Ideagen Compliance

Ideagen Enhanced KnowledgeWorkerValue Proposition.....

WorkBenchCompliance &

Quality MgmtCustomers

BoschRAF

AllianzGillette

DEFRA3M

Include:

Available as traditional On-Premise solutionsOr Capture & Content available as Software as a Service (SaaS) delivered via “the cloud”

Page 6: Ideagen Content Overview

Ideagen Content Product Overview

InfoWorker

Document and

Records Mgmt

Capture, Manage,

Store, Index and Preserve Documents

and Content

Process Worker

Business Process

Management Build process

driven applications to

improve efficiency,

reduce costs and mitigate

risk

Contact Management

Bringing People, Process and

Content together.

Relationship Management, Content

and process linking and Mailing Lists

Web Content

Intranet and Collaborative

Workspaces

Publish live Information and

processes using custom

content managed portalsLOB

Integration

The KW ‘Glue’

Providing users with document and

content via third party systems and

desktop applications

e.g. Finance or HR systems

Project Stage Gates

Allows comprehensive

Quality Control and Risk

Management.

Managed across a projects lifecycle

Page 7: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

Ideagen Content Competitive Differentiators

KnowledgeWorker SaaS “Software as a Service”o No On-premise application, database or storage servers.o Funded from OPEX instead of CAPEXo Low cost of deployment and vastly reduced maintenanceo Highly Available, Anywhere, Anytime access (24 x 7 x 365)o Data safe & secure in one of UK’s highest specification data centreso Scan, Publish, Search and Retrieve to and from the “Cloud”

KnowledgeWorker Keyhooko Codeless integration with back and front office applications for

instant document retrieval from the KW document storeo Barcode printing/reading to support business processes & data capture.

Page 8: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

Ideagen Content Competitive Differentiators

KnowledgeWorker Stage-Gatingo Manage Project Quality, Risks and Supplierso Create “Best Practice” templates which can be applied to any projecto Drive corporate policies and procedures such as ISO9001

Microsoft Integrationso Outlook - allows direct control of KnowledgeWorker from Outlook.

Users can store and access emails and attachments in the systemo Office - allows direct connection to store and retrieve files within the

Word, Excel and PowerPoint without first saving to a local disk

KnowledgeWorker Contact Managemento Ability to capture journals of contact actions and link to contento Manage Internal, External, Supplier and Partners contact details and

link to related content and processes

Page 9: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

Ideagen Content Benefits

Central management and Control of documentso Improve the flow of information and documentso Enforce document security, integrity and data confidentiality

Consistent electronic filing methodology for contento Manual keying errors and document losses mitigatedo Eliminate time spent searching for documents

Visibility and availability of informationo Storing documents electronically make them available to people

internal and external to the businessDisaster Recovery / Business Continuityo Protect all Documents and Content (Corporate Knowledge)

Immediate electronic retrieval of documentso Staff can have access to documents while working in other

system screens and also while off site using via web browser

Page 10: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

Ideagen Content Benefits

Comprehensive Content Searcheso Using any word or word combinations, you can easily locate the

document(s) you need every timeReduced facilities and storage costso Save on office space and stationery costso “Green Efficiencies”

Reduced time to complete processeso Immediate availability of information can considerably reduce

process timesSharing Information Internallyo Several individuals can view the same document at the same

time from their workstationImproved regulatory complianceo Constant document and user security controlling access to files,

documents, and Data

Page 12: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

Content CustomersKey Outcomes and Customer References

Reduced Risk & Increased ComplianceBirmingham City Council, Hospira & University of Nottingham

Improved Service & EfficiencyBeaverbrook's & Seven Asset Management

Reduced Costs or Increased RevenuesAspect Enterprise Solutions & Severn Trent Services

Collaborating Across Projects & LocationsPeter Duffy Construction & Bombardier

Page 13: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

Content CustomersReducing Risk / Increasing Compliance

Service Birmingham – Birmingham City Council (BCC)o KW used to delivers e-democracy portal allowing public & staff to

access all council committee documents ensuring BCC meets regulatory compliance from the local government Act 2000.

Hospirao Global Pharmaceutical companyo KW used as to manage complete NCR process in the

development and production of chemotherapy drugs.

University of Nottinghamo UK Top 10 University with over 25000 studentso KW enables the University’s International Office to digitize ALL

Visa’s and Passports for attending international students thus complying with UKBA (UK Border Authority) legislation .

Page 14: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

Content CustomersImproving Service & Efficiency

Beaverbrook's o Nationwide Jewellery retailero KW used to manage vast amounts of corporate knowledge and

to process special orders and to streamline business processes.o “KnowledgeWorker® has improved our methods of storing information

and sharing knowledge between employees in order to achieve our company objective of reducing our initial administration by 50%” – Patrick Walker, Head of IS, Beaverbrooks

Seven Asset Managemento Privately owned Asset & Property management companyo KW used to manage All legal vehicle documents (MOT, Service &

Maintenance sheets, Contracts, Accident reports) for over 2000 leased vehicles. To increase customer service, these documents are immediately accessible to all 68 customers via a KW portal

Page 15: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

Content CustomersReducing Costs / Increasing Revenues

Aspect Enterprise Solutionso Market Data/Trading & Risk Management solutions companyo Use KW for corporate data, with workflows for all holidays and

travel requests in a bid to manage travel costs more effectivelyo KW SaaS customer since 2009

Severn Trent Serviceso Water and Waste Management treatment solutionso KW used for Purchase Order and Invoice Processing with a drive

to reduce paper outputs and postage costs, reduce and improve staff admin time and to improve company cash flow.

Page 16: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

Customer Case StudyCollaborating Across Projects / Locations

Peter Duffy ConstructionCivil Engineering & Construction company.o KW used to improve project document collaboration across a

dispersed workforce and increase staff productivityo “KnowledgeWorker allows us to demonstrate easy access to important

management information in front of clients” – Peter Duffy, MD

Bombardiero Rail Transportation Manufacturer & Infrastructure Providero KW used to manage, store and distribute all correspondence &

documents relating to transportation projects. o Documents include: Project Plans, Proposals, Letters, Design

Specs, Tests, Test results, Electrical and Mechanical drawingso 350k documents stored and over 80k workflows triggered

Page 17: Ideagen Content Overview

www.ideagenplc.comOn-Demand Information& Compliance Solutions

1 Month “QSP”Quality Sales Process

Introduce - Executive Buy-in to QSP Needed

Discover - Process & Opportunity Workshop

Build - Business Case & RoI Summary

Prove - Pilot System & Reference Visits

Deliver - Proposal & Implementation Plan