ideagen content overview
DESCRIPTION
Ideagen Content & KnowledgeWorker OverviewTRANSCRIPT
www.ideagenplc.comOn-Demand Information& Compliance Solutions
www.ideagen.co.uk
Ideagen Content
www.ideagenplc.comOn-Demand Information& Compliance Solutions
www.ideagen.co.uk
Content Company Overview UK Centres Of Excellence Group Value Proposition Content Products Overview Competitive Differentiators Key Benefits Key Content Customers Customer Successes Ideagen 1 Month QSP
www.ideagenplc.comOn-Demand Information& Compliance Solutions
Ideagen PLC OverviewIdeagen Group www.ideagenplc.com
3 business units for Capture, Content & Compliance 3 UK locations, 40 employees & 250+ customers Unique cloud solutions enable customer collaboration
Ideagen Content www.ideagencontent.com
Datum established 1997 by current CTO Datum acquired Root3 (2010) & Ideagen (2011) Rebranded & integrated business units as Ideagen PLC Develop KnowledgeWorker ECM & Workflow solutions
www.ideagenplc.comOn-Demand Information& Compliance Solutions
www.ideagen.co.uk
Ideagen Locations Centres of Excellence
InfoWorkerCore Repository & formal Document Management.
Customers incl: NHS, Thales, Marsh Insurance, Nottingham Univ
Process WorkerBusiness Workflow & Integrations
Customers incl: Birmingham City Council, Bombardier,
Severn Trent, MDU
KnowledgeCaptureData capture tools &
Over 20 Yr’s ExperienceCustomers include:
Royal Mail, William Hill, City & Guilds & ACCA
Ideagen Capture Ideagen Content Ideagen Compliance
Ideagen Enhanced KnowledgeWorkerValue Proposition.....
WorkBenchCompliance &
Quality MgmtCustomers
BoschRAF
AllianzGillette
DEFRA3M
Include:
Available as traditional On-Premise solutionsOr Capture & Content available as Software as a Service (SaaS) delivered via “the cloud”
Ideagen Content Product Overview
InfoWorker
Document and
Records Mgmt
Capture, Manage,
Store, Index and Preserve Documents
and Content
Process Worker
Business Process
Management Build process
driven applications to
improve efficiency,
reduce costs and mitigate
risk
Contact Management
Bringing People, Process and
Content together.
Relationship Management, Content
and process linking and Mailing Lists
Web Content
Intranet and Collaborative
Workspaces
Publish live Information and
processes using custom
content managed portalsLOB
Integration
The KW ‘Glue’
Providing users with document and
content via third party systems and
desktop applications
e.g. Finance or HR systems
Project Stage Gates
Allows comprehensive
Quality Control and Risk
Management.
Managed across a projects lifecycle
www.ideagenplc.comOn-Demand Information& Compliance Solutions
Ideagen Content Competitive Differentiators
KnowledgeWorker SaaS “Software as a Service”o No On-premise application, database or storage servers.o Funded from OPEX instead of CAPEXo Low cost of deployment and vastly reduced maintenanceo Highly Available, Anywhere, Anytime access (24 x 7 x 365)o Data safe & secure in one of UK’s highest specification data centreso Scan, Publish, Search and Retrieve to and from the “Cloud”
KnowledgeWorker Keyhooko Codeless integration with back and front office applications for
instant document retrieval from the KW document storeo Barcode printing/reading to support business processes & data capture.
www.ideagenplc.comOn-Demand Information& Compliance Solutions
Ideagen Content Competitive Differentiators
KnowledgeWorker Stage-Gatingo Manage Project Quality, Risks and Supplierso Create “Best Practice” templates which can be applied to any projecto Drive corporate policies and procedures such as ISO9001
Microsoft Integrationso Outlook - allows direct control of KnowledgeWorker from Outlook.
Users can store and access emails and attachments in the systemo Office - allows direct connection to store and retrieve files within the
Word, Excel and PowerPoint without first saving to a local disk
KnowledgeWorker Contact Managemento Ability to capture journals of contact actions and link to contento Manage Internal, External, Supplier and Partners contact details and
link to related content and processes
www.ideagenplc.comOn-Demand Information& Compliance Solutions
Ideagen Content Benefits
Central management and Control of documentso Improve the flow of information and documentso Enforce document security, integrity and data confidentiality
Consistent electronic filing methodology for contento Manual keying errors and document losses mitigatedo Eliminate time spent searching for documents
Visibility and availability of informationo Storing documents electronically make them available to people
internal and external to the businessDisaster Recovery / Business Continuityo Protect all Documents and Content (Corporate Knowledge)
Immediate electronic retrieval of documentso Staff can have access to documents while working in other
system screens and also while off site using via web browser
www.ideagenplc.comOn-Demand Information& Compliance Solutions
Ideagen Content Benefits
Comprehensive Content Searcheso Using any word or word combinations, you can easily locate the
document(s) you need every timeReduced facilities and storage costso Save on office space and stationery costso “Green Efficiencies”
Reduced time to complete processeso Immediate availability of information can considerably reduce
process timesSharing Information Internallyo Several individuals can view the same document at the same
time from their workstationImproved regulatory complianceo Constant document and user security controlling access to files,
documents, and Data
www.ideagenplc.comOn-Demand Information& Compliance Solutions
Customers
www.ideagenplc.comOn-Demand Information& Compliance Solutions
Content CustomersKey Outcomes and Customer References
Reduced Risk & Increased ComplianceBirmingham City Council, Hospira & University of Nottingham
Improved Service & EfficiencyBeaverbrook's & Seven Asset Management
Reduced Costs or Increased RevenuesAspect Enterprise Solutions & Severn Trent Services
Collaborating Across Projects & LocationsPeter Duffy Construction & Bombardier
www.ideagenplc.comOn-Demand Information& Compliance Solutions
Content CustomersReducing Risk / Increasing Compliance
Service Birmingham – Birmingham City Council (BCC)o KW used to delivers e-democracy portal allowing public & staff to
access all council committee documents ensuring BCC meets regulatory compliance from the local government Act 2000.
Hospirao Global Pharmaceutical companyo KW used as to manage complete NCR process in the
development and production of chemotherapy drugs.
University of Nottinghamo UK Top 10 University with over 25000 studentso KW enables the University’s International Office to digitize ALL
Visa’s and Passports for attending international students thus complying with UKBA (UK Border Authority) legislation .
www.ideagenplc.comOn-Demand Information& Compliance Solutions
Content CustomersImproving Service & Efficiency
Beaverbrook's o Nationwide Jewellery retailero KW used to manage vast amounts of corporate knowledge and
to process special orders and to streamline business processes.o “KnowledgeWorker® has improved our methods of storing information
and sharing knowledge between employees in order to achieve our company objective of reducing our initial administration by 50%” – Patrick Walker, Head of IS, Beaverbrooks
Seven Asset Managemento Privately owned Asset & Property management companyo KW used to manage All legal vehicle documents (MOT, Service &
Maintenance sheets, Contracts, Accident reports) for over 2000 leased vehicles. To increase customer service, these documents are immediately accessible to all 68 customers via a KW portal
www.ideagenplc.comOn-Demand Information& Compliance Solutions
Content CustomersReducing Costs / Increasing Revenues
Aspect Enterprise Solutionso Market Data/Trading & Risk Management solutions companyo Use KW for corporate data, with workflows for all holidays and
travel requests in a bid to manage travel costs more effectivelyo KW SaaS customer since 2009
Severn Trent Serviceso Water and Waste Management treatment solutionso KW used for Purchase Order and Invoice Processing with a drive
to reduce paper outputs and postage costs, reduce and improve staff admin time and to improve company cash flow.
www.ideagenplc.comOn-Demand Information& Compliance Solutions
Customer Case StudyCollaborating Across Projects / Locations
Peter Duffy ConstructionCivil Engineering & Construction company.o KW used to improve project document collaboration across a
dispersed workforce and increase staff productivityo “KnowledgeWorker allows us to demonstrate easy access to important
management information in front of clients” – Peter Duffy, MD
Bombardiero Rail Transportation Manufacturer & Infrastructure Providero KW used to manage, store and distribute all correspondence &
documents relating to transportation projects. o Documents include: Project Plans, Proposals, Letters, Design
Specs, Tests, Test results, Electrical and Mechanical drawingso 350k documents stored and over 80k workflows triggered
www.ideagenplc.comOn-Demand Information& Compliance Solutions
1 Month “QSP”Quality Sales Process
Introduce - Executive Buy-in to QSP Needed
Discover - Process & Opportunity Workshop
Build - Business Case & RoI Summary
Prove - Pilot System & Reference Visits
Deliver - Proposal & Implementation Plan