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IDSMS Manual Inspection Department 9 August 2010 Safety Management System Manual IDSMS-01 Document Responsibility: Manager, Inspection Department Previous Issue: 8 April 2007 Revised Date: 9 August 2010

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Page 1: Id Sms Manual

IDSMS Manual Inspection Department 9 August 2010

Safety Management System Manual IDSMS-01

Document Responsibility: Manager, Inspection Department

Previous Issue: 8 April 2007

Revised Date: 9 August 2010

Page 2: Id Sms Manual

Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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TABLE OF CONTENTS

Page

INTRODUCTION 4

Priority of Safety and Loss Prevention 4

Fig 1. Saudi Aramco Loss Prevention Policy 5

Our Safety Management System 5

The Eleven Elements of the Saudi Aramco Safety Management System 5

1. Leadership and Accountability 5

Safety Responsibilities 6

Fig 2. Safety Responsibilities of Managers, Employees and Contractors 6

Accountability for Safe Operation of Vehicles 7

Fig 3. Inspection Department Safe Driving Contract 7

Performance Planning Process 7

Resources 8

Performance Measurement 8

Organizational Safety Performance 8

Individual Safety Performance 8

Employee Involvement 9

Reward and Recognition Programs 9

Discipline Process 9

2. Risk Assessment and Management 10

Fig 4. Inspection Department Risk Assessment Process. 10

3. Communications 11

Safe Operations Committee 11

Fig 5. Inspection Department Safe Operations Committee Charter. 12

Safety Communications Meetings 12

Safety Films and Slogans 13

Safety Suggestions 13

Education Campaigns 13

4. Competency and Training 13

Safety Training 13

Fig 6. Inspection Department Safety Training Matrix 14

New Employee Orientation Process 14

Fig 7. Inspection Department New Employee Orientation Checklist 15

5. Asset Integrity 15

Quarterly Safety inspections (QSI) 15

6. Safe Operations 16

7. Contractors, Suppliers and Others 16

8. Emergency Preparedness 16

Environmental Impact 16

9. Incident Reporting and Analysis 17

Measurement and Analysis 17

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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10. Community Awareness and Off The Job Safety 17

Community Safety Involvement 17

Off the Job Safety 17

11. Continuous Improvement 18

Self Assessment 18

Benchmarking 18

External Safety Management Reviews 18

Overall Review of Program 19

Appendix I 20

Terms and Definitions 20

Appendix II 23

Procedural References 23

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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INTRODUCTION

Inspection Department has developed the following written safety management system manual to

help us to achieve our safety vision: “Believe in safety to finish each day incident free for the

well being of ourselves, families, company and society” (on and off-the-job). This written

program also serves to define our safety management system, aligned with the principles of the

Saudi Aramco Safety Management System Manual.

Priority of Safety and Loss Prevention

Inspection Department is committed to active safety and loss prevention as we recognize it is

integral to our business activities and goals. Therefore, we will work to ensure safety is equally

integrated into our management activities and given priority when in competition with other

business factors. We will work to involve employees in the overall safety process, recognizing

their full participation is essential to our safety success. We fully support the expectations set forth

in the Saudi Aramco Loss Prevention Policy in Fig 1 below and will actively implement its

provisions through our safety management system.

Fig 1 Saudi Aramco Loss Prevention Policy, 2009

Saudi Aramco Loss Prevention Policy

Saudi Aramco will conduct its business in a manner which prevents incidents or accidents which cause loss of life, bodily injury or illness, or damage to property, assets or the environment. As reflected in Saudi Aramco’s Corporate Values, the Company will continuously maintain the highest standards of safety, security, health and environmental protection. Accordingly the Company will:

Advise all employees and contractors of their loss prevention responsibilities and regularly measure their performance;

Evaluate, identify and eliminate or manage safety risks prior to beginning any new operation or activity and continue to review such risks, complying with all applicable laws and regulations;

Communicate loss prevention objectives and procedures regularly to employees and all affected parties;

Train employees and provide resources to maintain job competencies, including loss prevention responsibility and accountability;

Design and construct Company facilities utilizing recognized best technology and practices to safeguard property and people;

Operate and maintain our facilities to assure safe operations;

Require that contractors, suppliers, and others adhere to the Company’s loss prevention policies, procedures and goals;

Prepare for emergencies and other contingencies and respond promptly and effectively to any incidents or accidents resulting from operations;

Report all incidents, review performance, and communicate progress;

Promote off-the-job safety and community awareness and community awareness; and

Review the Company’s loss prevention program and performance continuously.

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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Our Safety Management System

The Saudi Aramco Safety Management System (SMS) Manual sets forth safety and loss prevention

expectations for individual departments and managers throughout Saudi Aramco. The Inspection

Department SMS Manual was developed to define Inspection Department safety management

system, including key processes. This written program addresses the assessed safety risks of this

department and is aligned with the eleven elements of the Saudi Aramco Safety Management

System.

The Eleven Elements of the Saudi Aramco Safety Management System

1. Leadership & Accountability:

2. Risk Assessment and Management:

3. Communications:

4. Competency and Training:

5. Asset Integrity:

6. Safe Operation:

7. Contractors, Suppliers, and Others:

8. Emergency Preparedness:

9. Incident Reporting and Analysis:

10. Community Awareness and Off-the-Job Safety:

11. Continuous Improvement:

1. Leadership & Accountability:

Inspection Department Manager has overall accountability for implementing the safety

management system and in turn, overall safety performance. In providing visible leadership of the

safety effort, the manager establishes forums to manage safety such as the Safe Operations

Committee (SOC) and provides training and resources necessary to achieve the safety vision of the

department. The Dhahran Area Loss Prevention Division (DHALPD) staff is available as a

resource to the manager and others to assist in implementation of the safety management system

and other safety goals.

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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Safety Responsibilities

We recognize that safety is an individual responsibility as success in safety requires all personnel

to fulfill their expected safety responsibilities. Fulfilling safety responsibilities is a condition of

employment for company managers, supervisors and employees and a contractual obligation for

contractors. Fig 2 below clearly communicates our expected and foundational safety

responsibilities.

Manager/Supervisor Safety Responsibilities:

Communicate safety rules and standards to all personnel;

Provide appropriate resources, tools and training for employees;

Award contracts using safety, health and environmental criteria;

Conduct documented safety meetings;

Correct unsafe conditions and acts promptly;

Conduct routine safety and environmental inspections and tours;

Maintain facility emergency plans and conduct regular emergency drills;

Investigate injuries, spills and other incidents;

Periodically review facility and employee safety performance.

Employee Safety Responsibilities:

Maintain knowledge of safety requirements including emergency response actions;

Comply with rules and standards in performance of their job;

Communicate safety rules and standards to contractor personnel;

Participate in safety meetings;

Inspect and maintain facilities in environmentally sound and safe condition;

Report injuries spills, unsafe conditions and incidents immediately;

Assist in incident investigations as necessary.

Contractor Responsibilities:

Ensure that their employees and their contractors are trained in SA safety rules

and competent in their craft or skill;

Comply with all SA rules, policies and procedures;

Report injuries, spills and incidents immediately to S person-in-charge;

Report unsafe conditions promptly to SA person-in-charge;

Operate SA equipment only with SA approval;

Hold pre-job meetings and other safety meetings during the job.

Fig 2 Safety Responsibilities of Managers, Employees and Contractors

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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Accountability for Safe Operation of Vehicles

Inspection Department places accountability for safe operations of company vehicles solely on the

employee whose job requires operation of a Saudi Aramco vehicle or rental car while on company

business. Inspection Department utilizes a “Safe Driving Contract” to establish this form of

accountability. As the company vehicle is not the property of the employee, it is fair to remind him

that certain safety responsibilities and adherence to rules are reasonably expected. This Safe

Driving Contract, shown below in Fig 3, helps to establish accountability for safe operations of

vehicles. This form is reviewed and signed by new or transferred employees to Inspection

Department who are required to operate vehicles. This contract is part of the New Employee

Orientation Process described below. Other communication tools and processes to influence off-

the-job vehicle safety and traffic safety in general are described later in this program.

Fig 3 Inspection Department Safe Driving Contract

Performance Planning Process

Each year, Inspection Department management will set clear loss prevention goals and objectives.

The SOC will be utilized for proposal and approval of such annual performance objectives, e.g.,

implementation of new orientation process. Additionally, a proper mix of leading (reflects

SAFE DRIVING CONTRACT

Inspection Department

As an operator of company vehicles, I hereby agree to abide fully with the safety responsibilities

associated with safe vehicle operation. I also agree to fully comply with established Saudi

Aramco safety rules for vehicle operation and all posted traffic rules on highways and roads.

Employee Name: ____________________________________

Employee Signature: _________________________________ Date: ________________

Supervisor Signature: _________________________________ Date: ________________

Safe Driving Contact to be maintained in employee personnel file.

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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activities) and lagging safety performance (reflects lagging failure data) indicators will be utilized

to gauge organizational safety performance as discussed below.

Resources

As listed above in the “safety responsibilities” of manager, supervisor, employee, contractor, they

will ensure that appropriate training, materials, and personal protective equipment is available for

all employees. Additional technical resources will be requested as necessary from such groups as

Area LPD staff or from other technical units.

Performance Measurement

Inspection Department has established processes to ensure safety performance measurement is

properly applied for the organization. Additionally, proper appraisal of individual safety

performance will be conducted as part of the Saudi Aramco Performance Management Process

(PMP).

Organizational Safety Performance

A typical mix of leading and lagging indicators will be proposed and adopted annually through the

SOC. Potential leading or proactive safety performance indicators are:

% training completed

% safety meetings completed

Number of inspections (QSI) completed

Ratio minor/major injuries reported

Potential lagging or reactive safety performance indicators are:

Industrial disabling injury (IDI) rate

Number of Motor Vehicle Accidents (MVA)

Property damage (Dollar value)

Individual Safety Performance - PMP

All employees within Inspection Department receive annual performance appraisals via the Saudi

Aramco Performance Management Process (PMP), including safety performance. Safety

performance should be measured against total safety performance reflected by the safety

responsibilities listed above in section 1, not just number of injuries/incidents. As these

responsibilities reflect primarily proactive safety actions on the part of supervisors and employees,

the following factors should be considered for individual safety performance, in order of

importance:

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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1. Proactive attitude – accepts safety responsibilities for self, upholds policy, % training, %

meetings attended/led

2. Compliance in area – observed behavioral compliance to safety rules, uphold rules in area to

others

3. Correction/follow-up – corrects safety items and open review items promptly

4. Housekeeping – reflects safety standards maintained in area

5. Injury data – rate, severity, trends, repeat injuries, ratio minor/major injuries

Employee Involvement

Inspection Department recognizes the importance of employee involvement in achieving safety

success. Involvement may come in many forms. Examples include: suggestions; participation in

safety meetings; participation in investigations; process improvements; and education campaigns.

Supervisors will strive to involve employees and utilize them as an important resource, yet not

delegate direct safety responsibilities.

Reward and Recognition Programs

In accordance with the principles of employee reward and recognition in the SMS Manual and

existing GI, Inspection Department has established a safety recognition program. This activity is

also a part of continuous safety improvement discussed in section 11. The intent of the program is

to recognize primarily team safety achievement and celebrate safety success. Its purpose is not to

displace the other important elements of the safety program as working safely is a condition of

employment within Saudi Aramco. Therefore, the annual award is an award to be earned by the

entire department in recognition of an injury-free year, not a prize. The SOC will review progress

and approve selection of awards for all department employees, contingent on achieving no injuries

resulting in days away from work.

Employees are encouraged to submit safety-related suggestions as part of the existing company

innovation process. Additionally, exceptional safety initiatives by individuals or groups of

employees may be selected and recognized by the SOC and Department Manager. Such initiatives

must be self-initiated, contribute to significant safety gains and be verifiable in producing results.

Discipline Process

In Inspection Department, working safely is a condition of employment and individual safety

responsibilities are well defined. Therefore, discipline as a safety training tool available to the

supervisor should be rarely applied. When applied, its purpose is to achieve a desired behavior

with a positive outcome, not to punish an employee for having an injury as it is too late at that

point. Potential examples of where discipline may be applied include repeated failure to comply

with established safety rules, failure to report injuries or incidents immediately, repeated injuries or

incidents of the same kind, or horseplay. The level of disciplinary action taken will be determined

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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by supervision in accordance with the severity of the offense and existing Saudi Aramco policy,

e.g., verbal warning, written warning, suspension, and termination.

2. Risk Assessment and Management:

There are inherent risks faced by employees and contractors in Inspection Department, even in

office settings. The process of ongoing risk assessment is an integral part of our safety

management system and is summarized below in Fig 4. As seen in the “Standards” section of the

process template below, risks and management approaches will be reviewed at least annually

concurrent with the review of the overall written program.

Process Name: Inspection Dept. Risk Assessment Process Number: RA-001

Process Owner: Nabil Al Dabal. ( Manager, Inspection Department) Date: Mar 08 2010

Process Scope: All department activities and locations.

Process Purpose: To ensure ongoing assessment of safety risks in the department and apply

sound management principles contained in Element 2 of the SMS

Responsibilities:

Dept. Manager appoints Safe Operations Committee (SOC) members to review team

Review Team presents Annual Risk Assessment Report to full SOC for review/approval

SOC makes necessary adjustments to program/safety management system

LPD provides basic training in risk assessment techniques

Standards:

Annual review at minimum or as determined by need

Revised risks and program published by January 31 of new year

Training:

Safe Operations Committee trained in basic risk assessment and management

Documentation:

Annual Risk Assessment Report maintained in SOC files

Fig 4 Inspection Department Risk Assessment Process

The identified safety risks for the department and personnel are associated with injury prevention

and the principles of behavioral safety. In summary, they are:

1. Vehicle Safety (data indicates highest % of occupational fatalities in company)

2. Office Safety (electrocution, falls, workstation ergonomic risks identified)

3. Fall Protection (data indicates highest % of disabling injuries in company)

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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4. Contractor Safety (subject to similar risks as employees)

5. Operational risk (for limited personnel who visit plant sites, emergency actions)

6. Off-the-job Safety (numerous risks including vehicle safety)

7. Radiation Safety

8. Environmental and Materials Safety

3. Communications:

Communicating our Safety Standards

There are a variety of communication tools and processes in Inspection Department to ensure our

safety standards are clearly communicated to employees and contractors in our work areas. These

are further described below.

Safe Operations Committee (SOC)

The Inspection Department SOC is the primary communication forum for safety management

direction and performance. The SOC also serves as a forum to review and decision process

improvements, later to be properly communicated to all employees. The SOC meets on a regular

basis and is chaired by the Department Manager. The intent of Inspection Department SOC is to be

proactive in applying modern safety management principles versus a traditional reactive approach,

e.g., review of incident reports. To ensure this approach, a charter is utilized for the SOC, shown in

Fig 5.

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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CHARTER

SAFE OPERATIONS COMMITTEE

INSPECTION DEPARTMENT

Date: ________________

Purpose: To provide a forum to ensure safety and loss prevention matters are equally managed and

communicated in Inspection Department.

Scope: Applicable to all personnel and affected facilities of Inspection Department.

Frequency: Quarterly meetings at a minimum or as requested by management.

Length: Typically less than three (3) hours.

Agenda

(typical):

1. Opening by Chairman

2. Safety Performance Review – mix of leading and lagging indicators (15 minutes)

3. Employee Recognition – recognition of achievement by individuals or groups (15 min)

4. Review of Old Business – open items including review of minutes (30 min)

5. New Business - identified risks or issues; proposals for new or upgraded processes (60 minutes)

6. Education – presentation on emerging risks, company-wide initiatives (30 min)

Members: Manager (Chairman)

Superintendents

Health and Safety Coordinators

Contractor Representatives

LPD Representatives

Fig 5 Inspection Department Safe Operations Committee Charter.

Safety Communications Meetings

Safety meetings are a formal communication process in the Inspection Department, resulting in

documented quality communication between supervisors and employees. Each unit will conduct a

safety meeting on a monthly basis, with minutes of the meeting and attendees documented.

Normally these meetings will be led by the unit supervisor and employee involvement will be

encouraged.

Typical topics will include brief review of past injuries and incidents (no names), identified risks,

correction of inspection items, off-the-job safety issues, and special topics or new initiatives.

Topics, materials, and media may be supplied, developed, or suggested by the Manager, the

Division Heads, the Unit Heads, Loss Prevention Department (LPD), the Safety Coordinators, and

individual employees.

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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Safety Films and Slogans

Safety films are available from;

The Audiovisual Film Library

Room A-116

LIP Bldg 3150, Dhahran

Phone: 872-9051 / 872-9067

Fax: 872-9073

Hours: 8:00-11:30am and 12:00-3:00pm, Saturday to Wednesday

Safety Suggestions

Employees are encouraged to make suggestions which they feel might enhance safety, productivity

or efficiency. Suggestion forms are available for this purpose. If a suggestion is implemented, the

employee will be recognized by management. Employees will receive feedback on all suggestions

submitted.

Education Campaigns

Occasionally the company or the department individually will promote a safety education

campaign for a particular risk, e.g., fire safety or fall protection safety. These are designed to cost-

effectively concentrate on a particular safety issue on a large scale for maximum impact as

endorsed by management. Therefore, Inspection Department will participate in such education

campaign as a visible supporter of such campaigns and will contribute resources as necessary.

4. Competency and Training:

Safety Training

Inspection Department has established a Safety Training Matrix for “required” (R) and “optional”

(O) or recommended safety training of employees, shown below in Fig 6. The SOC has developed

this curriculum based on a training needs analysis with the assistance of the LPD and will review

the matrix annually. As outlined above in “Safety Responsibilities”, it is the responsibility of each

supervisor in Inspection Department to ensure his employees are properly trained in safety. It is

likewise, the responsibility of each employee to apply himself to knowledge of safety issues,

integral to the job. In addition to communicating the basic safety rules and information, the

supervisor will review any additional required or recommended safety training an employee may

need, e.g. First Aid/CPR. One specific example is Driver Improvement Training, required of any

employee who operates a company vehicle. Assistance on a training curriculum or a particular

course should be requested from the LPD or T&CD.

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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Inspection Department Safety Training Matrix

Employee Group Course Number

1 2 3 4 5 6 7

I. New/transferred employees R

II. Employees to drive SA vehicles R

III. All employees R

IV. Supervisors R

V. Supervisors R

VI. Supervisors O

VII. All employees O

Course descriptions:

1: New employee orientation for new/transferred employees

2: Driver Improvement Program, one-day plus observed driving by supervisor. Frequency: 3 years

3: Safety training in general safety responsibilities and rules. Frequency: Annual

4: Supervisor Injury Investigation Workshop (LPD). Frequency: 3 years

5: Safety Leadership Workshop (LPD): Frequency: Once

6: Fire Extinguisher Training:

7: First Aid/CPR. Frequency: 3 years and annual refresher

Fig 6 Inspection Department Safety Training Matrix

New Employee Orientation Process

A very important starting point is the new Employee Orientation Process that not only properly

communicates our safety rules but also tells employees on Day 1 of employment that personal

safety is an equal value in Inspection Department. The employee supervisor is responsible for

ensuring safety orientation is completed.

The New Employee Orientation Checklist below in Fig 7 reflects the orientation process.

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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Inspection Department

New Employee Orientation Safety Checklist

Action Responsible

Person

Complete/

Date

1. Safety responsibilities

2. Department office layout and exits

3. Emergency response instructions, alarms

4. Assembly points

5. General safety rules

6. Office safety rules and housekeeping

7. Vehicle safety rules

8. Safe Driving Contract

9. Driver Improvement Program

10. Reporting of unsafe conditions

11. Reporting of injuries, incidents

12. Environmental issues – recycling, etc.

13. Off-the-Job Safety

____________________________ ______________

Employee Signature Date

Completed Checklist maintained in employee personnel file.

Fig 7 Inspection Department New Employee Orientation Checklist

5. Asset Integrity:

The Inspection Department shall maintain asset integrity through its life cycle to protect people,

property, and the environment. All assets shall be suitable for the intended service and support

safe, reliable operations. Design, construction, operation, maintenance, and decommissioning shall

be managed through the asset’s life cycle consistent with industry practice and based on sound

business management principles.

Quarterly Safety Inspection (QSI)

One purpose of the QSI is to maintain asset integrity through scheduled physical inspections of all

facilities, to track and correct safety findings, and to document the closure of a finding. Quarterly

Safety Inspection shall include all the requirements listed in Saudi Aramco general instruction #

6.011 “Quarterly Safety Inspection”

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Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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6. Safe Operation:

The Inspection Department will define the measures needed to establish and maintain operational

control procedures to ensure monitoring and operating instructions are properly identified, issued

and controlled. The objective is to ensure that all relevant documents necessary for proper task

performance and facilities management are created and available in order to mitigate and control,

to the extent possible, the Inspection Department’s significant health, safety and environmental

aspects.

7. Contractors, Suppliers, and Others:

Inspection Department utilizes contract employees directly in accomplishing our work activities

and has other contractors typically in our work areas. Our commitment to prevention of injury

among contract employees is the same as for our employees. Where we have direct influence over

the selection of qualified, safe contractors, we will consider safety of a contractor company equally

in the evaluation and contract award process. We will communicate our rules and standards and

other safety expectations to contractors who are under our direction, including the reporting of

incidents and unsafe conditions to our supervisors immediately. Each Contractor company must

have a documented Safety Program.

8. Emergency Preparedness:

Inspection Department will communicate the basic emergency response plans for buildings where

it is not the proponent owner, e.g., Community Services, of the building and organize (floor

wardens) to execute the plan properly. Additionally, employees will participate in the emergency

drills scheduled by the proponent owner.

In buildings where Inspection Department is the sole proprietor of the building, an emergency plan

will be developed with the assistance of FPD and Community Services including organization,

resources, training and communications. A minimum of one fire and/or other type emergency drills

per year will be scheduled for these structures as approved by the unit supervisor. The SOC will

review the adequacy of such plans annually.

Environmental Impact

In accordance with the Loss Prevention Policy and related environmental policies, we are

committed to minimizing environmental impact in our work activities. Environmental impact is

often directly linked to a safety failure, e.g., spills or housekeeping clutter and paper, and can

therefore be minimized. There are many safety issues associated with proper waste management

and handling practices of the materials we utilize in our work areas such as printer cartridges or

certain chemicals. In general, Inspection Department will promote a “Reduce, Reuse and Recycle”

philosophy to minimize overall impact and waste in our work areas.

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9. Incident Reporting and Analysis:

Measurement and Analysis

While we will plan for safety performance as with a mix of leading and lagging performance

indicators, we also need the proper reporting processes to allow analysis and improvement. Open

reporting of injuries and incidents must be encouraged. The following summarizes the key Saudi

Aramco processes necessary to know where we are in safety and track progress.

Injury Reporting and Investigation Process – reporting of all injuries, no matter how slight,

followed by Supervisor investigation and corrective actions to prevent recurrence. These are

reviewed for quality by next-level supervisor. Overall, the Department Manager and SOC will

monitor the process for severity, trends and ratio of reported minor/major injuries as indicative

of severity and open reporting

Vehicle Collision Reporting and Investigation Process – similar to above for all vehicle

collisions, no matter how slight

Near Miss Reporting and Investigation Process – similar to above but with investigation by a

team formed by unit supervisor and including no names of involved personnel on the form

Fire Reporting Process – same

Report of Property Damage – form required by Risk Management Division for insurance

purposes for damage above $10,000

The SOC will review measured performance against input from these processes and other leading

indicators to make adjustment in program direction as necessary. The LPD is available to assist

with analysis and recommendations as necessary.

10. Community Awareness and Off-the-Job Safety:

Community Safety Involvement

Inspection Department recognizes the importance of being a good neighbor in the communities

where Saudi Aramco operates and supports campaigns to promote safety awareness in

communities. Unit supervisors and employees alike are encouraged to support and participate in

such campaigns, e.g. Traffic Safety. Additionally, the SOC will review proposals for more formal

involvement in selected campaigns where appropriate.

Off-the-Job Safety

Inspection Department safety vision is to have all employees finish the day injury free. By that, we

mean the 24-hour day, not just the work day. Therefore, we are committed to influencing safe

behaviors of our employees and their families at home and away from work. We recognize we

cannot direct an employee’s activities away from work, but we can consistently influence such

activities in a positive manner. Often, the risks at home are very similar to those communicated at

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work and naturally influence will occur, e.g., fall protection, electrical safety. Supervisors will

work to influence unsafe activities and educate employees through safety meeting topics and

education campaigns. Off-the-job safety materials will be acquired from LPD, FPD and other

organizations to help educate employees and their families on risks and proper precautions.

11. Continuous Improvement:

Inspection Department should never be satisfied with safety performance until injuries are totally

eliminated in the workplace and off-the-job as well. This requires a commitment to continuous

improvement and several tools and processes are available to the department to drive such

improvement. Reward and recognition programs described earlier are one example. Other

examples include, but are not limited to: safety self assessment, benchmarking of other similar

organization safety programs, external safety management reviews and overall review of the

existing program (safety management system).

Self Assessment

Inspection Department utilizes a Basic Self Assessment and/or Detailed Self Assessment checklists

to review it safety programs and processes. Unit supervisors are encouraged to review these same

expectations for managers to determine if improvements in individual processes or programs are

necessary. Recommendations for such improvements will be forwarded to the SOC for review and

approval.

Benchmarking

Benchmarking is the practice of comparing an existing product or performance against one of

similar intent to further improvement – a benchmark. Within Saudi Aramco, there are similar non-

operational organizations who can provide materials for benchmarking of their overall safety

management system or certain elements or individual processes, e.g., vehicle safety. The SOC will

approve and direct official benchmarking efforts but informal benchmarking and comparison by

employees and supervisors is openly encouraged.

External Safety Management Reviews

External reviews of our existing safety management system (program) can provide a valuable

“outside look” at Inspection Department. Saudi Aramco “Executive Management Safety Reviews”

produce visits to facilities to gauge safety progress and may include some of our employees.

Additionally, other safety management reviews typically administered by LPD are organized to

examine the safety management system in place for organizations such as our department. If

examined by any of these type reviews, Inspection Department will support this effort fully with

prompt responses to recommended actions, approved by the SOC.

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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Overall Review of Program

Finally, a structured examination of the entire safety program or system and this document helps to

promote improvement. Therefore, Inspection Department is committed to review and revision of

this document annually by the SOC with a complete revision required every three years.

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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Appendix I

Terms and Definitions

These are the standard terms and definitions used in the IDHSE manual, procedures and other

associated documents used in conjunction with the IDHSE system.

Accident - undesired event giving rise to death, ill health, injury, damage or other loss

Audit - systematic process examination for obtaining evidence and evaluating it objectively to

determine whether activities and related results conform to planned arrangements and whether

these arrangements are implemented effectively and are suitable for achieving the organization’s

policy and objectives (see 3.9)

Auditor – Person with the competence to conduct an audit

Competent person - person with the appropriate combination of skill, knowledge qualifications

and experience

Continuous improvement – a recurring process of enhancing the IDHSE management system in

order to achieve improvements in overall occupational health and safety performance consistent

with the SASMS and Inspection Department policies.

NOTE: the process need not take place in all areas of activity simultaneously.

Corrective Action – action taken to eliminate the cause of a detected nonconformity.

Document – information and its supporting medium

NOTE: the medium can be in either paper or electronic format.

Hazard - source or situation with a potential for harm in terms of death, ill health or human injury,

damage to property, damage to the environment or a combination of these

Hazard Identification - process of recognizing that a hazard exists and defining its characteristics

Hazardous Event - occurrence that results in, or has the potential to result in, an accident

NOTE: this could include long-term exposure.

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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Health Safety and Environment (HSE) - conditions and factors that affect the well-being of

employees, temporary workers, contractor personnel, visitors and any other person in the

workplace, or on the environment.

HSE aspect – describes any element of the Inspection Department’s activities or services that can

have an impact on OHSE conditions or factors.

HSE Management System - part of the overall management system that facilitates the

management of the HSE risks associated with the business of the organization. This includes the

organizational structure, planning activities, responsibilities, practices, procedures, processes and

resources for developing, implementing, achieving, reviewing and maintaining the organization’s

HSE policy

Health Surveillance - monitoring health of employees to detect signs or symptoms of work

related ill health so that steps can be taken to eliminate, or reduce the probability of, further harm

Ill Health - identifiable disease or adverse health condition that is judged to have been caused by

or made worse by a person’s work activity or environment

NOTE: this is sometimes referred to as occupational work-related ill health.

ID Community – Inspection department employees, contractors, general public, company assets,

or any other affected or interested party.

IDHSE objectives - goals, in terms of OHSE performance, as determined by the Inspection

Department in support of Saudi Aramco Loss Prevention objectives.

Incident - event that gave rise to an accident or had the potential to lead to an accident.

NOTE: an incident where no ill health, injury, damage, or other loss occurs is also referred to as a

“near-miss”. The term “incident” includes “near-misses”.

Interested Party - individual or group concerned with or affected by the OHSE performance of an

organization

Management System - series of elements for establishing policy, objectives and arrangements for

implementation and continual improvement

Non-conformance - any deviation from work standards, practices, procedures, regulations,

management system performance etc. that could either directly or indirectly lead to injury or

illness, property damage, damage to the workplace environment, or a combination of these

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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Organization – The Inspection Department. This shall include all sub-tiers operating under the

auspices of the Inspection Department Manager

Performance - measurable results of the OHSE management system, related to the organization’s

control of health and safety risks, based on its OHSE policy and objectives

NOTE: performance measurement includes measurement of OHSE management activities and

results.

Record – document stating results achieved or providing evidence of activities performed.

Risk - combination of the likelihood and consequence(s) of a specified hazardous event

Risk assessment - process of identifying hazards and evaluating the risks to health and safety

arising from these hazards taking account of the existing risk controls (or, in the case of a new

activity, the proposed risk controls), estimating the magnitude of risk and deciding whether or not

the risk is tolerable

Risk control - selection and application of suitable measures to reduce risk

Safety - freedom from unacceptable risk of harm

Status review - formal evaluation of the IDHSE management system

Safety Culture - product of individual and group values, attitudes, competencies and patterns of

behavior that determine the commitment to, and the style and proficiency of, an organization’s

approach to health and safety

Tolerable Risk - risk that has been reduced to a level that can be endured by the organization

having regard to its legal obligations and its own OH&S policy

Worker Representative - safety and health representative and or representative of employee

safety and health

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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Appendix II

Procedural References:

1. Leadership & Accountability:

HSEP 01-3.1-01 Department Organization and Structure

HSEP 01-5.0-01 Management Review

2. Risk Assessment and Management:

HSEP 01-2.1-01 Hazard Identification and Risk Assessment

HSEP 01-2.2-01 Legal and Other Requirements

HSEP 01-2.3-01 Objective Setting

3. Communications:

HSEP 01-3.3-01 Internal and External Communication

4. Competency and Training:

HSEP 01-3.2-01 Training, Awareness and Competence

5. Asset Integrity:

HSEP 01-2.1-01 Hazard Identification and Risk Assessment

HSEP 01-3.5-02 Procedure Preparation

HSEP 01-3.6-01 Operational Controls

6. Safe Operation:

HSEP 01-3.4-01 Employee Involvement

HSEP 01-3.6-01 Operational Controls

7. Contractors, Suppliers, and Others:

HSEP 01-2.2-01 Legal and Other Requirements

HSEP 01-3.3-01 Internal and External Communication

HSEP 01-3.4-01 Employee Involvement

HSEP 01-4.3-01 Contractors, Suppliers and ID Community

8. Emergency Preparedness:

HSEP 01-3.7-01 Emergency Preparedness and Response

9. Incident Reporting and Analysis:

HSEP 01-4.2-01 Nonconformance Reporting

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Document Responsibility: Manager, Inspection Department IDSMS-01

Issue Date: 9 August 2010 Inspection Department

Next Planned Update: 5 August 2013 Safety Management System Manual

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HSEP 01-4.2-02 Accident, Incident Reporting and Investigation

10. Community Awareness and Off-the-Job Safety:

HSEP 01-2.2-01 Legal and Other Requirements

HSEP 01-3.2-01 Training, Awareness and Competence

HSEP 01-3.3-01 Internal and External Communication

HSEP 01-4.3-01 Contractors, Suppliers and ID Community

11. Continuous Improvement:

HSEP 01-4.1-01 Monitoring and Measurement

HSEP 01-4.2-01 Nonconformance Reporting

HSEP 01-4.2-02 Accident, Incident Reporting and Investigation

HSEP 01-4.3-01 Contractors, Suppliers and ID Community

HSEP 01-4.4-01 Records and Records Management

HSEP 01-4.5-01 Audits

HSEP 01-5.0-01 Management Review

.