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February 25, 2013


  • 2Dear Team,

    As we ring in the New Year there are so many positive things for us to reflect on and on which we can build a great 2013.

    Underwriter has been mastered and our premium budget almost certainly surpassed. We will make an underwriting profit this year in Jamaica for the first time in 9 years and despite some challenges in our other territories there are very positive signs that assure us that our commitment to expansion is the correct strategy.

    2013 will see us open our doors in another new market having just received our approval to open a branch in Trinidad and Tobago. This is a significant step towards our goal of being the Caribbeans number one motor writer because despite having half as many people Trinidad has more cars than Jamaica.

    Our agents and brokers around the region have done us proud in 2012 and beyond saying thanks we owe them our promise of continued support and quality service.

    All that said it is important for each and everyone of us to reflect on all that we have achieved this year and to go home this evening feeling proud of a job well done.

    On behalf of Senior Management let me say thank you for all your hard work. It is truly a pleasure to work with team mates who are enthusiastic, professional and willing to go that extra mile.

    We also wish you and your families all the very best for 2013.

    Paul Lalor, President of ICWI

    presidents message

  • NEWSBroker Awards

    ICWI Grennells DrivingSchool Partner in Defensive Driving

    FEATUREICWI Supports Junior Achievement Jamaica

    EmployEE FEATUREOchio Rios Branch Relocated

    highlighTSChristmas Party 2012

    pERSoNAl ANNoUNcEmENTS FRom oUR TEAmSCongratulations! + Photos of babies and wedding

    REgioNAl NEWSfrom St. Maarten






    7 10

  • 4a n Insurance Broker by definition is an independent agent who represents the buyer, rather than the insurance company, and tries to find the buyer the best policy to suit his/her needs. Insurance companies

    underwrite the risk whether it is a car, home, boat, or business. At ICWI, we strive to create a positive working relationship with our brokers. In fact, as part of the 2012 Strategic Planning commitments, new value propositions or promises were developed to guide the company and its staff in its everyday activities. At ICWI, as it relates to our Intermediaries, we live by this value proposition:

    We promise to partner with our Intermediaries in providing quality service to our mutual clients

    by being accessible, efficient and professional.

    The company recognises that our Brokers are our partners, who contribute a significant amount to the bottom line. In 2011, ICWI revamped its Broker recognition programme to recognise the Broker of the Year, as well as a myriad of other Broker Awards with monetary prizes. This recognition programme has become a staple each year in demonstrating our commitment and gratitude.

    The objective of the Broker of the Year Award is to reward the Brokerage/Agency that has achieved a minimum of $20 million in gross written premium for the year, and also performs best in the categories of documentation, receivables, growth and loss ratio, which will be weighted. Scores will be assigned to each category and the Broker/Agency with the highest combined weighted score will win the award. The winner receives a minimum cash award of $500,000 up to a maximum of 10 per cent of their annualised commission.

    ICWI committed to recognising its Brokers in 2012 by including the Broker Awards ceremony in their Annual Christmas Party, where all staff, intermediaries and business partners gather to celebrate a year of hard work. On December 14, 2012, ICWI announced the much anticipated winners of seven awards, including the coveted Broker of the Year Award. Following is the list of awardees:

    Broker Of the Year Genesis Insurance Brokers ($500,000.00)

    Lowest Average Receivables Genesis Insurance Brokers ($100,000.00)

    Most Growth over 2011 Motor JMMB Insurance Brokers ($100,000.00) Property- Nationwide Insurance Agency ($100,000.00)

    Largest Producer Motor Fraser Fontaine & Kong (Trophy) Property Allied Insurance Brokers (Trophy)

    Best Loss Ratio Allied Insurance Brokers (Trophy)


  • 5ICwI and Grennellsdriving school partner in defensive driving

    t he Insurance Company of the West Indies Limited and Grennells Driving School have partnered to promote road safety among drivers, by offering discounts to customers who have successfully completed the defensive driving programme offered by the school.The agreement was signed by ICWI President Paul Lalor and Managing Director

    of Grennells Driving School, Alphonso Grennell, at a press conference held at ICWIs head office.

    Drivers who are holders of a valid National Safety Council (NSC) Defensive Driving Course Certificate have been receiving a 10 per cent discount on their motor vehicle insurance courtesy of ICWI. The agreement took effect on December 1, 2012. In keeping with the promotion of road safety, clients with a new licence will be encouraged by ICWI to participate in this Defensive Driving Course to create safer and more responsible drivers on the roads.

    ICWI is currently the only company that offers discounts to drivers who have a Defensive Driving Course Certificate. It is ICWIs hope that this will aid in raising awareness in the area of road safety by encouraging drivers to be more diligent.

  • 6he Insurance Company of the West Indies (ICWI) Limited donated

    $500,000 to the non-profit Junior Achievement Jamaica ( JAJ) to aid the organisation in achieving its goal of assisting 23,000 students in 2013. JAJ focuses on youth development through experiential hands-on academic programmes, taught to students ages 5-24. The organisations impact is boosted by its long-term partnership with the Ministry of Education and the United States Agency for International Development (USAID).

    The cheque was presented by President Paul Lalor, during the launch of the JAJ exhibitions in December. The local non-profit is aiming to increase its student reach from about 15,000

    as it expands its programmes to more schools and community-based groups across the island. These programmes are delivered by trained teachers and private-sector volunteers and they focus on building the skills of students in entrepreneurship, financial literacy and work readiness.

    We are committed to helping Junior Achievement accomplish their target as we believe that their programmes will contribute to the sustained economic development of Jamaica, said Mr. Lalor.

    The presentation was made to general manager of CIBC FirstCaribbean Building Society, Velmore Lawrence, who represented the board of JAJ.President of JAJ, Mrs. Alphie Mullings-Aiken, was overwhelmed by the generosity of ICWI and stressed the

    We are committed to helping Junior achievement accomplish their target as We believe that their programmes Will contribute to the sustained economic development of Jamaica


    P a u l

    importance of partnering with government and the private sector in increasing the quality of education and job creation.

    Jamaica is heading in the right direction. ICWIs donation is another signal of the private sectors interest in growing the Jamaican economy by educating our youth, she said.

    Founded in 2010, JAJ is a member of Junior Achievement Worldwide, which currently operates in 122 countries.

    ICwI supports Junior achievement Jamaica

  • 7riday November 23, 2012 saw the Ocho Rios office relocate from its home of eight years at the Guardian Life Building, to the newly constructed Eight Rivers Towne Centre, where we occupy Unit 14.

    It was business as usual from our new location on Monday, November 26. However, instead of operating on power we were forced to rent a very large generator to run our office-for a month!

    Operating on a generator was interesting and quite expensive. Oh, how many times we forgot to refill the generator only to be reminded when the system went C-A-P-U-T. But no problem, mon! We simply called REACT and they had us up and running again. Who knew REACT was so versatile?

    Now that normalcy has returned, we can certainly appreciate our new office. Initially, we were the first and only kids on the block, before being joined by Sagicor Investments, Little Tokyo, Watts New, Fontana Pharmacy, Tastee and Kentucky Fried Chicken will soon be joining us, so well be in fine company.

    Our parking lot is something to talk about, as there is room for everyone. Our space inside is a little tighter though, but the atmosphere is much warmer.

    employee blog ocho rios branch relocation

    fit Was business as usual from our neW location on monday, november 26. hoWever, instead of operating on poWer We Were forced to rent a very large generator to run our office for a month!

  • 8ool breeze, soothing music and elegantly dressed staff members and guests decked the lawns of ICWI on Friday, December 14, 2012. It was the BIG bang to close off what would be another successful year for the ICWI family the

    companys annual Christmas party.

    The talented UWI Panoridim Steel Orchestra kicked off the nights event and set the mood with warm Caribbean music that kept the guests merry and moving. This was followed by the announcement of various awards, including Broker of the Year, which was won by Genesis Insurance Brokers.

    Directly following the awards ceremony, the number of guests had grown and the night got even more exciting as MC Kiki took to the stage. Kiki did not hold back on her entertaining and dancing skil