ict master plan for excise deaprtment

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ICT Master Plan for Excise Department 1 ICT Master Plan of Excise Department

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Page 1: ICT Master Plan for Excise Deaprtment

ICT Master Plan for Excise Department

1ICT Master Plan of Excise Department

Page 2: ICT Master Plan for Excise Deaprtment

Direction ?

2ICT Master Plan of Excise Department

Page 3: ICT Master Plan for Excise Deaprtment

vision and

strategy

3ICT Master Plan of Excise Department

Page 4: ICT Master Plan for Excise Deaprtment

new Pieces of ICT?

4ICT Master Plan of Excise Department

Page 5: ICT Master Plan for Excise Deaprtment

the dancing elephant“transformational to fit new digital ecosystem”

People :

5ICT Master Plan of Excise Department

Page 6: ICT Master Plan for Excise Deaprtment

step up ….

collaboratively

keep focus

step back and…

6ICT Master Plan of Excise Department

Page 7: ICT Master Plan for Excise Deaprtment

Build the right product

support and encouragement

from Executive of ED

# Management

# Staff

# ICT Staff

7ICT Master Plan of Excise Department

Page 8: ICT Master Plan for Excise Deaprtment

improving productivity to reinvest

Capacity

2003 2004 2005 2006 2007 2008 2009*

HC

/ P

rod

uct

GA

SW

G R

even

ue in

$

$’s

Product GA

ED Revenue

8ICT Master Plan of Excise Department

Page 9: ICT Master Plan for Excise Deaprtment

Sustainable

Competitive advantage

business

results

9ICT Master Plan of Excise Department

Page 10: ICT Master Plan for Excise Deaprtment

Unleashing Innovation

Collaboration Process

open environment

10ICT Master Plan of Excise Department

Page 11: ICT Master Plan for Excise Deaprtment

Discovery right

technologies/business

process

11ICT Master Plan of Excise Department

Page 12: ICT Master Plan for Excise Deaprtment

create a ED culture where

people want to work with

not have to be

12ICT Master Plan of Excise Department

Page 13: ICT Master Plan for Excise Deaprtment

Leading Agile

Collaboration Model

Collaboration Process

learnedIT in ED

Services Innovation

Co-creation

Open Enterprise Architecture

Apply ICT in Business

Business Analysis, Process Design

Quality Assurance : Service, Process, Data

Management : ICT, Risk, Productivities, HA

Standardization : The-GIF, ISO, CMM, ITIL,…

Technologies13ICT Master Plan of Excise Department

Page 14: ICT Master Plan for Excise Deaprtment

Digital Ecosystem

14ICT Master Plan of Excise Department

Page 15: ICT Master Plan for Excise Deaprtment

Evolution of ICT Adoption

15ICT Master Plan of Excise Department

Page 16: ICT Master Plan for Excise Deaprtment

General Architecture

Generic Ecosystems Infrastructure

Sector Specific Ecosystems/ Digital Species

Local Implementation in Nodes and

Networks on Innovation

Page 17: ICT Master Plan for Excise Deaprtment

Layers of Digital Business Ecosystem

(1) 17ICT Master Plan of Excise Department

Page 18: ICT Master Plan for Excise Deaprtment

Layers of DBE

18ICT Master Plan of Excise Department

Page 19: ICT Master Plan for Excise Deaprtment

พฒันาศนูย์ประมวลผลข้อมลูอจัฉริยะ

Data Taxonomy มาตรฐานสากล

ปรับปรุงระบบสารสนเทศเพ่ือรองรับพรบ.ธุรกรรมอิเลก็ทรอนิกส์เตม็รูปแบบ

จดัท าและเก็บส าเนาอิเลก็ทรอนิกส์ (e-Invoice and

Receipt)

จดัเก็บข้อมลูถาวร (Data Archiving

Management)

Building the ED Digital Business Ecosystem

Private

Cloud

For Mobile

& BYOD

บรูณาการการบริหารและลดความเสี่ยงด้าน ICT

โครงการพฒันางานด้านการบริหารทรัพยากรบคุคล

ระยะที ่1

19ICT Master Plan of Excise Department

Page 20: ICT Master Plan for Excise Deaprtment

1.บรูณาการการบริหารและลดความเสี่ยงด้าน ICT

-Contingency Plan, Business

Impact Analysis

-HA : Identities, Portal, ESB

Page 21: ICT Master Plan for Excise Deaprtment

2.จดัเก็บข้อมลูถาวร (Data

Archiving Management)

-Data + Image Lifecycle Management

-Move to archive storage smoothly

-Request data can goto archived for

search

Page 22: ICT Master Plan for Excise Deaprtment

3. ปรับปรุงระบบสารสนเทศเพ่ือรองรับพรบ.ธุรกรรมอิเลก็ทรอนิกส์เต็มรูปแบบ-CA management

-Key registration and lifecycle

management

-Change current service to fit new

ETDA rules & regulation

Page 23: ICT Master Plan for Excise Deaprtment

4. จดัท าและเก็บส าเนาอิเลก็ทรอนิกส์ (e-Invoice and Receipt)

-Link to management

-Trap printing process and capture to

TAF (100 smaller than PDF)

- Send to RD and Others in secure

-Secure e-Print anywhere, easy to

check

Page 24: ICT Master Plan for Excise Deaprtment

5. พฒันาศนูย์ประมวลผลข้อมลูอจัฉริยะ-Consolidate important application

together : Main IS, Crime, 1stCar, Meter,

GIS,….

-Produce dash board for integrated

monitoring

Page 25: ICT Master Plan for Excise Deaprtment

6. Private Cloud For Mobile

& BYOD-Provide access from Tablet, Smart

phone, Notebook

-Provide Data & Application

-Provide policies to control all Bring

Your Own Devices

-SLA

Page 26: ICT Master Plan for Excise Deaprtment

7. พฒันางานด้านการบริหารทรัพยากรบคุคล-HR application

-Integrated to ICT system : IDM, Email,

e-Office,…

-Business Analysis for Human

resources to support ED vision

Page 27: ICT Master Plan for Excise Deaprtment

operational & dynamics

SERVICE predictability of

schedules

quality

better use of resources

improve business

development cycles27ICT Master Plan of Excise Department

Page 28: ICT Master Plan for Excise Deaprtment

ICT Master Plan of Excise

Department

Customer Communities are Becoming Involved on the Customers and on the Network Side

CustomerCompany

EXPERIENCE

Points of customer interaction

Back room

Network

Resources

Customer

Communities

The Apple music offering is an example of a co-created experience and of the use of a customer

community.

28

Page 29: ICT Master Plan for Excise Deaprtment

teams (customer + ED staff) figure out

how ?

29ICT Master Plan of Excise Department

Page 30: ICT Master Plan for Excise Deaprtment

5. ปรับปรุงระบบงานธรุกรรมทางอินเทอร์เน็ตเพ่ือรองรับ AEC

“Experience Environments”

1.พฒันาระบบต่อใบอนญุาตใกล้บ้าน 24*7

2. e-Office

on Cloud

3. Excise

Social

Network

4. ปรับปรุงบริการ ข้อมลูทางอินเทอร์เน็ตและแบบฟอร์มเพ่ือรองรับ AEC

6-7. บรูณาการระบบข้อมลูสารสนเทศเพื่อการตดัสินใจระยะท่ี 1, II

8. พฒันาระบบการให้บริการเพื่อรองรับ NSW

เตม็รูปแบบ

9.ให้บริการบญัชีรายตวัข้อมลูผู้ประกอบการ

30ICT Master Plan of Excise Department

10.ระบบบริหาร

งบประมาณ

Page 31: ICT Master Plan for Excise Deaprtment

Sustainable

Competitive advantage

ตอ่ใบอนญุาตใกล้บ้าน 24*7

Payment in convinience store

E-License, Print anywhere

Staff can verify using Smart phone

Page 32: ICT Master Plan for Excise Deaprtment

Sustainable

Competitive advantage

e-Office on CloudAnywhere access

Group/Personalize

Integrated to ICT resources

Page 33: ICT Master Plan for Excise Deaprtment

Sustainable

Competitive advantage

Excise Social NetworkED Sticker

Games

Word Analysis

Page 34: ICT Master Plan for Excise Deaprtment

Sustainable

Competitive advantage

AEC Web

Form

Data

Transaction

Process

Page 35: ICT Master Plan for Excise Deaprtment

Sustainable

Competitive advantage

บรูณาการระบบข้อมลูสารสนเทศเพื่อการตดัสินใจ ระยะท่ี 1, II

=> Large Tax PayerBuild Bridge or Port

for Large Tax Payer to

connect

: Automotive,

Petroleum, Liquor

Page 36: ICT Master Plan for Excise Deaprtment

Sustainable

Competitive advantage

Full NSWNew Open Format of

NSW-PDF, …

- CA

-Direct connect to Venders

Page 37: ICT Master Plan for Excise Deaprtment

Sustainable

Competitive advantage

E-Tax Invoice (บญัชีรายตวัข้อมลูผู้ประกอบการ)

-Extract data from all

applications

-Transform to Tax Invoice

-Individual Tax Analysis

- Individual Tax Service

Page 38: ICT Master Plan for Excise Deaprtment

Sustainable

Competitive advantage

Budget Management-Budget Request

-Budget Control

-Follow up

-Contract

-BOQ

-Rebudgeting

Page 39: ICT Master Plan for Excise Deaprtment

Sustainable

Competitive advantage

User Experience

Evaluation-Budget Request

-Budget Control

-Follow up

-Contract

-BOQ

-Rebudgeting