ICT Master Plan 2556-2560

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ICT Master Plan 2556-2560

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. 2556-2560 -1- 4 1 5 1.1 . .. 2556-2560 ( . .. 2556-2560) 5 1.2 . .. 2556-2560 6 1.3 . .. 2556-2560 9 1.4 . .. 2555-2559 6 (..-.. 2555) 11 2 . 22 2.1 . 22 2.2 . 23 2.3 . 25 2.3.1 . 2555-2559 - . . 26 2.3.2 ( 2) .. 2552-2556 28 2.3.3 . 30 2.3.4 31 - . 2554 - (.) 2.3.5 . - (State Enterprise Performance Appraisal: SEPA) - 2554 (Self assessment Report 2554) - SEPA (Feedback Report) 2554 - TRIS 2553 33 2.3.6 2558 37 2.3.7 37 2.3.8 (IT Trend) 37 2.3.9 / 38 . 2556-2560 -2- 3 . 39 3.1 . 39 3.2 . 39 3.3 55 3.4 57 4 58 1 4.1 . 58 4.2 61 2 4.3 63 4.4 67 3 4.5 69 4.6 Open Source/Open Standard . 71 4.7 Server 76 4.8 Cloud Storage 85 4.9 . 88 4.10 . 91 4.11 94 4.12 . 98 4.13 . ( .) 100 4.14 (VDO Conference) 102 4 4.15 . (http://www.egat.co.th) 104 4.16 . (http://intranet.egat.co.th) 106 4.17 108 4.18 . 109 4.19 ISO 29110 111 4.20 . 113 5 4.21 (ERP) 116 4.22 119 4.23 (Office Services Management) 123 4.24 125 . 2556-2560 -3- 4.25 PMSP 128 4.26 . (EGAT KM Portal & Corner) 130 4.27 EIS 132 4.28 . (EGAT GIS Center) 133 4.29 Smart Grid 136 4.30 139 4.31 144 4.32 Plant Performance 147 4.33 150 4.34 153 4.35 157 4.36 159 4.37 161 4.38 . 163 4.39 165 5 168 5.1 . 168 5.2 169 5.3 171 5.4 171 6 / / 172 7 / / 178 . 2556-2560 -4- . . . . . .. 2555-2559 . . .. 2556-2560 . .. 2556-2560 . . . (Process Control) / . . . 2556-2560 -5- 1 1.1 . .. 2556-2560 ( . .. 2556-2560) . .. 2555-2559 ( 1) . .. 2555-2559 ( 1) 3 1) 2 Cloud Computing1, Social Networking2, Wireless & Mobile Device 2) ... 3) . 1. Enterprise Resource Planning (ERP) Implement SAP3 2550 Go live 2 .. 2552 User License SAP 5 Tuning BCP&DRP Backup Site 2. Office Automation4 (OA) 40,000 80% 100 % 2556 3. Core Business Site 5 GIS5 1 Cloud Computing IT 2 Social Networking Facebook MSN Twitter 3 SAP Enterprise Resource Planning (ERP) 4 OA (Office Automation) (Paperless) 5 GIS (Geographic Information System) . 2556-2560 -6- 4. GRC (Governance, Risk Management and Compliance) . . 5. Green IT1, Open Source2 Social Networking . Server 50 % Green IT Virtualization Cloud Computing Open Source . 2549 5 1.2 . . .. 2547-2548 e-Procurement, e-Learning, e-Library, EIS, GIS, Management Cockpit, Electronic Document Management . 1 Green IT 2 Open Source . 2556-2560 -7- . 2549-2550 . . . 2549-2552 1,000 200 3 3,000 ERP Mainframe Online Batch Online UNIX Server Cluster Open Source OpenOffice.org Office Automation: OA . 2551-2552 implement ERP Back Office SOA1 (Service Oriented Architecture) Implement . (EGAT IT Security) ISO/IEC27001:2005 .. 2544 ( 2) .. 2551 .. 2549 .. 2550 2 Data Center IT Consolidation2 . 2553-2554 (SOA) (Prototype Model) CMMI (Capability Maturity Model Integration) Virtualization Green IT . (EGAT GIS Center) .. 2555-2559 (EGAT GIS Center) (Balloon Offices) (Open Standard) Cloud Computing Mobile and Tablet Broadband (Convergence) . 1 SOA 2 IT Consolidation Server, Database, Network Storage . 2556-2560 -8- . .. 2556-2560 . EGAT IT Security, IT Consolidation, Cloud Computing, ISO 291101, ISO 385002, Open Standard Knowledge Management (KM)3 . .. 2555-2559 ( 1) . (.. 2555-2559) 1) . 2555-2559 2) ( 2) .. 2552-2556 3) . 4) . 2554 (.) 5) . (State Enterprise Performance Appraisal: SEPA) 2554 (Self assessment Report 2554) SEPA (Feedback Report) 2554 TRIS 2553 6) 2558 7) 8) (IT Trend) 9) / 1 ISO 29110 25 Software 2 (Project Management) (Software Implementation) 2 ISO 38500 ISO/IEC 38500:2008 Corporate governance of information technology OECD Principles of Corporate Governance (2004, 1999) Report of the Committee on the Financial Aspects of Corporate Governance (the Cadbury Report - 1992) ICT 3 KM . 2556-2560 -9- 5 1 2 3 4 5 1.3 . .. 2556-2560 Hardware / Software 2555 2556 2557 2558 2559 2560 () 56-60 (.) Hardware 354.53 441.45 350.00 439.18 407.57 448.33 2,086.53 Software 31.38 87.57 33.61 66.76 54.83 60.31 303.08 385.91 529.02 383.61 505.93 462.40 508.64 2,389.6 ERP Hardware 50.33 208.64 35.64 36.30 36.30 36.30 353.18 Software 71.64 125.24 89.99 80.44 80.44 80.44 456.55 ERP 121.97 333.88 125.63 116.74 116.74 116.74 809.73 (.) () 507.88 862.90 509.24 622.67 579.14 625.38 3,199.33 Process Control EGAT SCADA 37.83 21.61 22.77 17.25 24.86 26.11 112.6 8.00 2.00 2.00 2.00 3.50 3.68 13.18 275.41 275.34 291.01 290.92 283.17 297.33 1,437.77 Process Control 321.23 298.95 315.78 310.17 311.53 327.11 1,563.54 () 829.11 1,161.85 825.02 932.84 890.67 952.49 4,762.87 2558 2560 . 2556-2560 -10- Hardware 2555 () 2556 2557 2558 2559 2560 56-60 Hardware Non-ERP File Server 57 17.40 108 33.98 50 22.94 28 9.75 61 24.30 67 26.73 314 117.7 PC 2,597 70.55 2,981 64.17 2,713 58.66 3,170 71.58 2,865 71.63 3,152 78.79 14,881 344.83 Notebook 345 12.98 483 14.32 419 12.42 423 12.54 418 16.70 459 18.37 2,202 74.35 Printer 639 13.71 912 16.37 784 13.54 661 11.21 749 14.98 824 16.48 3,930 72.58 Scanner 40 5.06 54 6.63 17 1.98 32 3.41 36 1.97 39 2.16 178 16.15 Network 53.04 81.41 24.39 72.80 57.91 63.70 300.21 181.80 224.57 216.07 257.89 220.08 242.09 1,160.7 () 354.53 441.45 350.00 439.18 407.57 448.33 2,086.53 Hardware ERP SAP 50.33 208.64 35.64 36.30 36.30 36.30 353.18 () 50.33 208.64 35.64 36.30 36.30 36.30 353.18 Hardware () 404.86 650.09 385.64 475.48 443.87 484.63 2,439.71 2558 2560 . 2556-2560 -11- Software 2555 () 2556 2557 2558 2559 2560 56-60 Software Non-ERP Software ( . Antivirus, Windows CAL, Exchange CAL) 1.52 19.04 1.76 1.76 6.02 6.62 36.72 Software PC 4.24 7.96 4.70 14.61 7.88 8.67 48.06 Software 16.49 49.71 13.51 32.21 27.98 30.78 170.68 Software 9.13 10.86 13.64 18.18 12.95 14.25 79.01 () 31.38 87.57 33.61 66.76 54.83 60.31 334.46 Software ERP SAP 71.64 125.24 89.99 80.44 80.44 80.44 456.55 (Software ) () 71.64 125.24 89.99 80.44 80.44 80.44 456.55 Software () 103.02 212.81 123.60 147.19 135.27 140.75 759.62 2558 2560 1.4 . .. 2555-2559 6 (..-.. 2555) . .. 2555-2559 5 35 6 1 . 3 93 5 218 7 426 (ERP) 14 628 . 2556-2560 -12- (./CIO) 4 Open Source/Open Standard . Open Source 18 .. 2555 11 . Open Source Awards 2 . . (.) . . 6 . 2554 6 (.) .. 2549 . 2556-2560 2556-2557 Microsoft Office Server Consolidation 2554 (EGAT ERP) (.) 2555 6 (ERP) (1) Financial Application AM (Asset Management) 6 - 27 .. 2555 GL (General Ledger) 6 - 27 .. 2555 . 2556-2560 -13- (2) Logistic Application/Expenditure Cycle PCM (Purchasing Management) 12 - 22 .. 2555 SRM (Supplier Relation Management) 12 - 29 .. 2555 AP (Account Payable) 12 - 27 .. 2555 . . 1. 1.1 . 9 190 1.2 .. 2553 .. 2553 . 2 0209/3672 28 2554 . . 0209/2241 29 2555 . . . 2 1 2 (.) 1.3 6 12 . 2556-2560 -14- (Malicious Code) 16 (Unauthorized Access) 5 URL Watch list 6 (Unclassified) 8 Tape Driver Exchange Mail 1 Broadcast FUJI Xerox 4 3 (None) 1 2. BCM/BCP 2.1 2554 . . . . . (ERP) (EDMS) e-Mail Data Center 2 . (CIO) 1 Data Center 2 Hardware Software VPN (Virtual Private Network) . . DRP 2.2 5 6 2555 2.3 BCM/BCP Scenario . 2555 2556 2.4 . . ( .) 3 (2554-2557) . . 12/2554 23 . 2556-2560 -15- .. 2554 . (.) 2555 2557 3. 100% 2554 2552 2554 135 Sites 238 Sites ( 2557) 56.7% 33 Sites 2555 20 Sites 2556 50 Sites 2557 4. ( -) 2555 17 5. ISO/IEC 27001 ISO/IEC 27001 ( ) (-.) 2555 6 -. 2555 3 . EGAT Data Center Server Farm Storage Area Network: SAN (Stakeholder) 1. 6 PC 2,579 Notebook 346 82.450 e-Auction 66.888 15.562 18.87% . 2556-2560 -16- Printer 395 Scanner 23 9.764 e-Auction () 3.761 6.004 61.49% 2. Server 2.1 Server Farm SAN Server SAN 24/7 6 Server Server Farm 155 (Availability Factor) 99.72% SAN 13.195 2.2 Server . Virtualization 6 Server 2555 2.3 Virtualization 2553-2557 5 . (.) (.) (.) (.) 2555 . 16 3. . Server (Proxy, Authentication) Software 4. . . . . 99.995% 99.949% 99.70% 5. Mobile Device . EGATWIFI . 2556-2560 -17- Wireless Access Point 109 2555 6. OPGW Telecommunication Terminal Equipment 20.9% 2554-2558 / / . 7. Email . (/) () (, Update Patch) E-mail (E-mail ) E-mail 3 90 E-mail (Server Software) E-mail 4 . . . 6 1. . (http://www.egat.co.th) . . . 54% 2. Intranet . (http://intranet.egat.co.th) . 2556-2560 -18- Intranet . Intranet . Intranet . 58.2% 3. (RMS: Risk Management System) () FSD (Functional Specification Document) -. 2555 4. (AMS: Audit Management System) FSD (Functional Specification Document) (.) 2555 5 . (Knowledge Asset) . 5 6 2555 1. (ERP) . (Enterprise Resource Planning : ERP) SAP 2552 2554 . 31 2555 (.) (.) 6 1.1 (ERP) () 2557 6 99.98% 99.4% . 2556-2560 -19- 1.2 1.2.1 (Change Request: CR) ( ) 9 2554 2555 500 Man-day 7 9 2554 (Change Request) (Change Request) 16 395 5,442,375 () 2555 2555 600 Man-day 8.28 16 2555 . 1.2.2 SAP SAP Oracle SRM License Professional 2,000 License Limited 420 License Developer 30 License 38.86 1 1 2555 31 2555 2. EIS EIS/MIS Web Application EIS (.) Management Cockpit Web Application . 7 2554 9 2555 . .. 2 14 2555 . () . () . () . () . () 12 2555 Application 26 2555 . . () . . . . . 5 Black Wall .. 14 2555 -. 17 2555 . 2556-2560 -20- -. 17 2555 . 15 2555 2555 3. . Payroll (EDMS: Electronic Document Management System) (.) . 1 .. 2555 4. (PMSP) (Central Database) . ( PMSP) . 2555 5. . (EGAT KM Portal & Corner) . (.) KM Portal & Corner (.) . KM Corner KM Corner KM Corner EGAT KM Portal . Implement 2555 KM Corner .. 2555 (Content) 2554-2556 387 1,938 . 30 . 2555 194 6. (Virtual Organization) 6 10% 1% . 2556-2560 -21- 7. 2555 (.) / SCADA (RCC) SCADA (CCS, GCC, MC) -. . Specification EGAT RTU -. . 70% 8. 1 (.) (.) 2 . 2556-2560 -22- 2 . . . ( .) 5 . . (.) 10 . ( .) . . . . 2.1 () . . () () . 1. . Online/ Realtime ERP 2. . . 3. . ISO/IEC 27001 ISO 29110 / (BCM/BCP: Business Continuity Management / Business Continuity Plan) BS25999 . . 2556-2560 -23- . 4. . 5. . (Stakeholder) . 6. . Server Green IT Virtualization Cloud Computing 7. 8. . Open Source Open Standard Package 9. . GIS . 10. . (Convergence) (Broadband) (Moblie and Tablet) 2.2 . . (Align Business) ( 2) .. 2552-2556 . . . . . / . . 2556-2560 -24- / (IT Alignment) 2.1 (IT Alignment) IT Alignment . . . Flow (Reusable) (Share Services) . .. 2555-2559 ( 1) ( 2) .. 2552-2556 . 2555-2559 . 2556-2560 -25- 2.1 . . . 1 2 3 4 5 ( 2) .. 2552-2556 1 2 3 4 5 6 . .. 2556-2560 1 2 3 4 5 . 2555-2559 ERP EIS Operation Operation Public Service People IT Governance IT Security Infrastructure Standard ERP EIS MIS OA KM/LO 3 . 2.3 . 2.2 . . .. 2556-2560 1) . 2555-2559 2) ( 2) .. 2552-2556 . 2556-2560 -26- 3) . 4) . 2554 (.) 5) . (State Enterprise Performance Appraisal: SEPA) 2554 (Self assessment Report 2554) SEPA (Feedback Report) 2554 TRIS 2553 6) 2558 7) 8) (IT Trend) 9) / . .. 2555-2559 ( 1) 5 38 2.2 . 2.3.1 . 2555-2559 . 4 1) . 2) . . Synergy 3) ISO 26000 4) . 2556-2560 -27- . Balanced Scorecard (BSC) (Strategy Map) (Perspective) BSC 4 1) (Financial Perspective) 2) (Stakeholder Perspective) 3) (Internal Process Perspective) 4) (Learning & Growth Perspective) 2.3 . . . . .. 2556-2560 . 2.2 . . . 2555-2559 P1.6 : P1.7 : P2.1 . 2556-2560 -28- L1: PMSP L3 : . . (EGAT KM Portal & Corner) L4 . . . (RMS: Risk Management System) (ERP) EIS 2.3.2 ( 2) .. 2552-2556 2.4 . ( 2) 2552-2556 . ( 2) 2552-2556 1.1(2) (Open Source Software) . 2556-2560 -29- 1.4(4) Open Source Software/Embedded Software (International Forum) 2.1(6) / (Information security) 2.2(1) CIO 2.2(2) (Feasibility Study) (Mega Project) ( Content) 300 2.2(3) / 2.2(4) 4.1(1) ICT (Government ICT Architecture) 6 2555 (Data standard), (Interoperability standard), (Legal standard), (Information security standard), (Web accessibility standard) ICT (Open standards) 4.1(2) (Open Standard) 4.1(4) / // / 4.2(1) NSDI GIN (Government Information Network) TH-e-GIF (Government Interoperability Framework) 4.2(2) . 5.2(1) / ( ) 5.5(2) . 2556-2560 -30- (TOR) 6.6(1) // 6.6(2) / (work@home), , Intelligent Transport Systems: ITS 2.3.3 . . . 5 1. 2. 3. 4. 5. 2553 6 1. 2. 3. 4. . 5. 6. 2555 6 5 1) . 100 2) (Stakeholder) . 2556-2560 -31- Stakeholder Stakeholder 3) (Routine) 4) . 1 5) 2555 (ASEAN Economic Community) AEC . . 2.3.4 . 2554 . COSO ERM (Value Enhancement) . . 2554-2558 . 4 1. 2. 3. 4. 2555 . 15 4 2 2 10 1 . 2556-2560 -32- 2.3 . 2555 1. 2 1.5 . 1.9 2. 2 2.9 . (ROIC) (WACC) 2.10 3. 10 3.1.3 3.1.5 3.2.1 3.2.2 3.3.6 . 3.3.9 3.4.1 . 3.5.3 . 3.5.4 3.5.5 4. 1 4.1 . 2555 3.2.1 BCM/BCP (Process Control) . 2550-2551 2550 3.3.5 2551 3.3.5 2553 . . . BCP (.) (.) 2554 1) IT Governance 2) Data Center Wireless Network . 2556-2560 -33- 3) ERP (Support & Maintenance Authorization Data Management Interface Basis Security Payroll 4) ( OT Online) 5) 6) IT Security 2.3.5 . (State Enterprise Performance Appraisal: SEPA) (.) (Self Assessment) (Thailand Quality Award: TQA) . (State Enterprise Performance Appraisal: SEPA) 2.5 (SEPA Framework) SEPA SEPA (System Perspective) . 2556-2560 -34- SEPA (SEPA Core Values) (Organizational Profile) (7 Criteria) SEPA 7 ( 1) ( 2) ( 3) ( 5) ( 6) ( 7) ( 4) SEPA (Strengths) (Opportunities for Improvement) (Self Assessment Report: SAR) SEPA (SEPA Roadmap) 4.2 : . (1) (2) (3) . 2556-2560 -35- (4) . (1) : (2) : 2554 (Self assessment Report 2554) (OFI) . . BCP (Business Continuity Plan) IT (BCP) (DRP) SERVER IT . ( ) KM/LO ( % ) SEPA 2554 (Feedback Report 2554) . 2556-2560 -36- (OFI) . . . . // . TRIS 2553 2553 TRIS 1) . . / . / / . Matrix 2) (Synergy) 3) / . 2556-2560 -37- 2.3.6 2558 2558 6 4 1) 2) 3) 4) 6 1) (Economic transformation) 2) (People empowerment and engagement) 3) (Innovation) 4) (Infrastructure development) 5) (Human capital development) 6) (Bridging the digital divide) . (Infrastructure development) (Human capital development) 2.3.7 ..2544 2553 1) .. 2553 2) .. 2553 3) .. 2553 2.3.8 (IT Trend) Gartner 2012 Human Experience 1) Media Tablets and Beyond 2) Mobile-Centric Application and Interfaces . 2556-2560 -38- 3) Contextual and Social User Experience Business Experience 4) The Internet of Things 5) Apps Store and Marketplaces 6) Next-Generation Analytics IT Department Experience 7) Big Data 8) In-Memory Computing 9) Extreme Low-Energy Servers 10) Cloud Computing : http://www.gartner.com 2.3.9 / 2 2554 (EDMS) (Payroll Slip) Internet (ESS) - Information Service Quickr DCAP (Performance Center) Generation Availability Data System (GADS) . 2556-2560 -39- 3 . 3.1 . 2 . .. 2556-2560 5 3.1 1 2 3 4 5 3.1 . 3.2 . . . . . 2556-2560 -40- 1 . . 1. 5% 2. Open Standard . 30 3. 4. 5. (ERP) 6. . // 1 1.1 . : 5% Open Standard . 30 2 . 2556-2560 -41- (ERP) 1.2 . . IT Passpost (NECTEC), MCSE MCDB (Microsoft), CCNA CCNP (CISCO) CISSP (Security) : . . 5% 2558 2 . . GRC (Governance, Risk Management & Compliance) . ISO/IEC 27001 / (BCM/BCP : Business Continuity Management/Business Continuity Plan) BS25999 ISO 38500 . . 1. 2. . .. 2557 3. BCM/BCP BCP Scenario . 2556 4. . . 80% 2558 5. 2557 . 2556-2560 -42- // 2 2.1 3 People, Process Technology P-D-C-A (Plan-Do-Check-Act) 2.1.1 2.1.2 2.1.3 ISO/IEC 27001 2.1.4 2.1.5 2.1.6 2.1.7 BCM/BCP 2.1.8 (BYOD) : . . . 80% 2558 . . 1 . ISO/IEC 27001 1 ( . 2555 2557 2556) . 1 2557 BCM/BCP BCP Scenario . 2556 BCP RTO (Recovery Time Objective) 2557 . 2556-2560 -43- 2.2 (Corporate Governance of Information and Communication Technology) (Corporate Governance of Information and Communication Technology) (User of ICT) (Corporate Governance) . : .. 2556 . .. 2557 (.) (.) .. 2559 3 . EGAT Data Center Server Farm SAN (Storage Area Network) (Stakeholder) . ISO/IEC 27001 .. 2537 .. 2544 .. 2550 . Open Sources/Open Standard Virtualization Virtualization DRP Virtualization . 2556-2560 -44- 3 (Server) (Infrastructure) 1. . 2. LibreOffice PC Notebook . 70% (~ 10,500 ) 3. Server . 2552 50% 2557 . 2556 4. (Availability Factor :AV) 99.7% 5. Cloud Storage 2556 // 3 3.1 Hardware Software : . 3.2 Open source/Open Standard . Open Source/Open Standard . . : Open Source/Open Standard . LibreOffice PC Notebook . 70% ( 10,500 ) / Open Source/Open Standard 4 3.3 Server 3.3.1 Server Farm SAN . 2556-2560 -45- SAN 24/7 (24 1 7 1 ) 3.3.2 . Virtualization Virtualization .. 25532558 . 50% Server . 2552 2557 3.3.3 6 Virtualization 2553-2557 : Server / Server Farm 99.4% . .. 25532557 Virtualization 161 ( .. 25422552) 546 6 Virtualization 2553-2557 2556 3.4 Cloud Storage : Cloud Storage 2556 () 10 GB 3.5 . 24/7 : . 24 . 2556-2560 -46- . (Availability Factor) 99.4% 3.6 . 24/7 ... .. 2550 . 62/2551 Mobile Device 3.6.1 3.6.2 3.6.3 3.6.4 : / (Availability Factor) 99.7% (EGATWIFI) 2557 3.7 (Operation) EGAT SCADA, Tele-protection, Line Fault Locator, RTU, Power Meter (Administration) ERP . : . 14 5 (..2554-2558) .. 2555 5 .. 2556 4 .. 2557 1 .. 2558 4 3.8 . E-mail 24/7 : Electronic Mail 24 (Availability Factor) 99.4% 3.9 . ( .) : ( . 2556-2560 -47- ( . .)) 2557 3.10 (VDO Conference) . VDO Conference Web Conference Intranet Software Netmeeting . 3/2555 : 4 . . Web page . Web page 1. intranet.egat.co.th . 2. (Regulator) Website: http://www.so.egat.co.th . . /, , , 3. www.egat.co.th (WCAG V.2.0) 4. CSR 5 . . 2556-2560 -48- 5. Web Service Server . ISO 29110 (AEC : Asean Economy Community) 2558 1. . 11/2553 . Website, Intranet, CSR, e-Auction, 1 2. . . 3. . . ISO 29110 2557 . 2557 // 4 4.1 . (http://www.egat.co.th) : . . . 1 4.2 Intranet . (http://intranet.egat.co.th) : . . . 1 4.3 : 1 4.4 . . . 2556-2560 -49- . : 4.5 ISO 29110 ISO 29110 . : ISO 29110 2556 ISO 29110 2557 4.6 (DCS: Distribution Control System) : Pilot Project 2556 . 2557 5 . (Knowledge Asset) . . . 2 . 2556-2560 -50- 1 () . 2 . 1. (RMS) 2 2556 . (EGAT GIS Center) 2557 2557 (Office Services Management) 2556 2556 2. 1 // 5 () o 5.1 (ERP) . 5.1.1 (ERP) 5.1.2 (ERP) . 2556-2560 -51- 5.1.3 : (ERP) (Availability Factor) 99.4 % 2555-2558 (ERP) 2556 80% 2556 2557 5.2 (EDMS : Electronic Document Management System) - - : 70% 2556 80% 2558 5.3 (Office Services Management) (Office Services Management) Module : (Office Services Management) Module 2556 o 5.4 (RMS: Risk Management System) . : 2555 2556 o 5.5 PMSP (Central Database) . ( PMSP) Intranet . . 2556-2560 -52- : (Change Request) PMSP 2557 System Monitor 2557 o 5.6 . . 2555-2559 . SEPA (KM/LO) : KM Corner 2555 2556 o 5.7 EIS Module EIS EIS/MIS EIS/MIS : EIS 2 . . 2556 5.8 . (EGAT GIS Center) . . . . 5.8.1 GIS 5.8.2 (GIS) 5.8.3 5.8..4 . (EGAT Land Information System : EGAT LIS) : . . EGAT GIS Center 5 (2554-2558) o 5.9 Smart Grid (ICT Integration) . (Roadmap) . . 2556-2560 -53- : Smart Grid (Roadmap) . 2560 o 5.10 Supervisory Control and Data Acquisition (SCADA) Remote Terminal Unit (RTU) : . 2560 5.11 Alfresco Open Sources License : Open Standard Office Automation 2556 o 5.12 Plant Performance 2557-2559 : Data Center . .101 2 2556 2557 5.13 (Virtual Organization) : 4 2 2556 . 2556-2560 -54- o 5.14 EGAT SCADA . EGAT RTU RTU 25 10 : EGAT SCADA EGAT RTU RTU 5 EGAT SCADA .. 2555 .. 2555 .. 2558 .. 2558 .. 2558 5.15 (.) : (.) 2556 o 5.16 : 2556 5.17 (Laboratory) Flow (ICT) : (Laboratory Information Management System : LIMS) 2558 2559 . 2556-2560 -55- o 5.18 . . : 2556 3.3 2 . (13 ) (25 ) 1.2 3.4 3.10 4.3 4.4 4.5 4.6 5.3 5.8 5.11 5.15 5.17 5.18 1.1 2.1 2.2 3.1 3.2 3.3 3.5 3.6 3.7 3.8 3.9 4.1 4.2 5.1 5.2 5.4 5.5 5.6 5.7 5.9 5.10 5.12 5.13 5.14 5.16 1 1.1 . * 1.2 2 2.1 * 2.2 * 3 3.1 * 3.2 Open source/Open Standard . * 3.3 Server * 3.4 Cloud Storage 3.5 . * 3.6 . * 3.7 * 3.8 . * 3.9 . ( .) * 3.10 (VDO Conference) 4 4.1 . (http://www.egat.co.th) * 4.2 Intranet . (http://intranet.egat.co.th) * 4.3 4.4 . 4.5 ISO 29110 4.6 . . 2556-2560 -56- 5 5.1 (ERP) * 5.2 * 5.3 (Office Services Management) 5.4 PMSP * 5.5 (RMS: Risk Management System) * 5.6 . (EGAT KM Portal & Corner) * 5.7 EIS * 5.8 . (EGAT GIS Center) 5.9 Smart Grid * 5.10 * 5.11 5.12 Plant Performance * 5.13 * 5.14 * 5.15 5.16 * 5.17 5.18 . 1) 5.1 : 2) 5.11 : 1 Hardware Software Hardware, Software PC MS Office, Acrobat 3 2 // Hardware (PC, Server, ) Software (OS, Database, Application) . 2556-2560 -57- 1 EIS 5 2 infrastructure 5 3 5 4 . 5 5 Open Source Software LibreOffice . 3 6 GIS 5 7 5 3.4 1 2 3 4 5 1: 2: 3: 4: 5: 2-4 . 2556-2560 -58- 4 4.1 . 1.1 1 . (Administrator) (Developer) (User) 1 1 Windows 2 Virtualization 3 Open Source 1 PHP 2 JAVA 3 Open Source 1 LibreOffice Basic 2 LibreOffice Advance 3 Open Source 4 1 2 LibreOffice 3 . 1 2 3 IT Security Audit 4 Database Basic 5 Database Advance 6. Network 7 4 Secured Coding 5 Framework 6 Web Development . Shopping : 1. 2. 3. : 1. . . 2556-2560 -59- 2. . : 1. . 2555-2559 () L1: 2. (KPI) : 5% Open Standard . 30 (ERP) : (.) / : 2556-2560 1 -. -. . 2 -. -. . 3 (ICT) -. -. . 4 (User) -. -. . 5 (Administrator) -. -. . 6 (Developer) -. -. . 7 -. -. . 8 . . 2556-2560 -60- 9 -. -. . 10 -. -. . 11 -. -. . 12 /-. -. . 13 -. -. . : () 2555 2556 2557 2558 2559 2560 1 . 2.47 2.51 3.0 3.0 3.0 3.0 2 . (ERP) 8.00 8.00 5.00 5.00 5.00 5.00 : 2559 2560 . e-Learning 1. 2. 3. . 2556-2560 -61- 4.2 1.2 1 (.) (.) IT Passpost (NECTEC), MCSE MCDB (Microsoft), CCNA CCNP (CISCO) CISSP (Security) : 1. 2. . 3. 2558 : 1. . . 2. : 1. . 2555-2559 () L1: 2. 2558 3. (KPI) : . . 5% 2558 : (.) / : 2556-2558 1 . 2 . . 2556-2560 -62- : () 2556 2557 2558 2559 2560 1 0.5 0.5 0.5 - - : 2556-2558 . 2556-2560 -63- 4.3 (IT Security) 2.1 2 . (Critical Infrastructure) ISO/IEC27001 . 2551 . 27/2551 . 62/2551 ISO/IEC 27001 : 2005 2553 : . (Governance, Risk Management and Compliance) : . . . 80% 2558 . . 1 . ISO/IEC 27001 1 ( . 2555 2557 2556) . 1 2557 BCM/BCP BCP Scenario . 2556 BCP RTO (Recovery Time Objective) 2557 . 2556-2560 -64- : . ISO/IEC 27001 BS 25999 1. .. 2549 2. .. 2553 3. .. 2553 . (Risk Appetite) 100 % (Risk Tolerance) +/- 5 % (KPI) : . . 80% 2558 BCM/BCP BCP Scenario . 2556 BCP RTO (Recovery Time Objective) : (.) (.) / : 2553 2554 2555 2556 2557 2558 1 ./. 2 ./. 3 / ISO27001 . 4 (Penetration & Vulnerability Assessment) . 5 . 6 . 7 BCM/BCP ./. . 2556-2560 -65- : 2553 2554 2555 2556 2557 2558 1 500,000 500,000 - - - - ./. 2 400000 - 400,000 - 400,000 - ./. 3 / ISO27001 474,000 474,000 750,000 474,000 474,000 750,000 . 4 (Penetration & Vulnerability Assessment) 1,200,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 . 5 3,900,000 6,510,000 4,120,000 8,900,000 6,150,000 15,9000,000 . 6 1,200,000 1,200,000 1,515,000 1,760,000 1,760,000 1,760,000 . 7 BCM/BCP - - - - - - ./. 1 2555 . 7 : 2551 / 1. Return On Security Investment (ROSI): A Practical Quantitative Model Wes Sonnenreich Sagesecure SecureMark / Risk Exposure Productivity Loss 10 ROSI . 2556-2560 -66- ROSI = ((Risk Exposure* %Risk Mitigated)-Solution Cost)/Solution Cost 2. Risk Exposure Productivity Loss 20 3.33 2554 1,500 Risk Exposure 5,000 . 14,000 80/20 Pareto 20 % 2,800 Risk Exposure . 14,000,000 3. . (Risk Appetite) . 100 % Risk Tolerance +/- 5% Risk Exposure %Risk Mitigated 95% Risk Exposure 13,300,000 4. ROSI 2553-2560 %Risk Mitigated 95% 2554 2553 25532560 IRR (Internal Return Rate) 9.11% WACC (Weighted Average Cost of Capital raised for additional fund) . . . : . 2556-2560 -67- 4.4 (Corporate Governance of Information and Communication Technology) 2.2 2 : (Corporate Governance of Information and Communication Technology) (User of ICT) (Corporate Governance) . : . (. .) : .. 2556 . .. 2557 (.) (.) .. 2559 : OECD Principles of Corporate Governance (2004, 1999) Report of the Committee on the Financial Aspects of Corporate Governance (the Cadbury Report - 1992) ICT (Evaluate) (Direct) (Monitor) . (KPI) : . . .. 2556 . 2556-2560 -68- . . . .. 2557 . . .. 2559 : (.) (.) / : 2556 2557 2558 2559 2560 1 ICT . 2 ICT . . 3 ICT ., . ., . : . . 2556-2560 -69- 4.5 3.1 3 Hardware Software . : 1. 2. : . : 1. 2. (KPI) : : (.) / : 2556-2560 1 . . 2 Specification TOR ./. 3 . 4 . 5 . . 2556-2560 -70- : () 2555 2556 2557 2558 2559 1 . () 200,000 200,000 200,000 200,000 200,000 2 200,000,000 200,000,000 200,000,000 200,000,000 200,000,000 : 2555 : 1. . Bid 15% Bid 10% 2. . 2556-2560 -71- 4.6 Open Source/Open Standard . 3.2 3 . . Open Source . 2 1. Server Open Source Open Standard JAVA PHP Software . 2. Software Open Source PC . 10,500 LibreOffice 70% Microsoft Office 20% 30 : 1. . 2. 3. : 1. Open Source/ Open Standard 4 2. LibreOffice PC Notebook : 1. Open Source 2. LibreOffice MS Office 3. Open Source : 1. / Open Source/ Open Standard 4 2. LibreOffice PC Notebook . 70% ( 10,500 2555 PC Notebook 15,000 ) : Open Source/Open Standard . (KPI) : 1. LibreOffice PC Notebook 70% . . 2556-2560 -72- 2. Open Source/Open Standard : (.) / : 2555 2556 2557 2558 2559 2560 1 Open Source . 1.1 LibreOffice . - LibreOffice Writer - LibreOffice Impress 1.2 LibreOffice . 1.3 Open Source . 1.4 Open Source . 2 Open Source PHP 3 . 2.1 . - 2.2 CSR . . - 2.3 . . - 2.4 2 - . . 2556-2560 -73- : 7,750,000 () Open Source 2556 2557 2558 2559 2560 () 1,550,000 1,550,000 1,550,000 1,550,000 1,550,000 (/) 100,000 1,450,000 1,550,000 : 1. . 36,300,000 () 5 (2556-2560) 2. . 3. Open Source Software . : . (Good Corporate Governance) . Open Source Software . Open Source Open Source Windows PC . Open Source . Open Source . 2549 2552 LibreOffice ( Open Source MS Office PC ) 8,000 8,000 x 10,000 ( MS Office) = 80 2552 PC 2,500 ( 360 2,140 ) 2555 PC Notebook 15,000 LibreOffice 10,500 PC Notebook . 2556-2560 -74- 10,500 MS Office 10,000 MS Office 33.3% 3 MS Office 100 % 4 Version ( Version MS Office 3 ) ((10,500 x33)/100)*10,000 = 34.65 Open Source/Open Standard . 2549 . Open Standard Open Source 2 1. Client (PC Notebook) Libreoffice MS Offices PDFCreator Acrobat Writer 7-Zip Winzip 2. Server MySQL MS SQL Server Linux/Ubuntu Windows Server ASP PHP/JSP . Open Standard Open Source . 2556-2560 -75- : & Open Source 2549 2550 2551 2552 2553 2554 2555 6 2 5 2 5 4 3 11 2 - 6 - - 1 38 2 - - - 6 2 18 401 72 1,481 30 711 2 40 28 963 21 665 24 781 OpenOffice.org / LibreOffice 133 2,816 44 1,075 42 823 6 158 8 264 4 119 6 191 : 1. . 2. 3. . . 2556-2560 -76- 4.7 Server 3.3 3 3 4.7.1 Server Farm SAN 4.7.2 . Virtualization 4.7.3 . EGAT Data Center Server Farm Storage Area Network: SAN Virtualization DRP Virtualization Cloud Computing 4.7.1 Server Farm SAN Server Farm SAN Server Farm . 155 ( 2555) SAN . 13.195 ( 2555) Server Farm SAN : Server Farm SAN 24/7 (24 1 7 1 ) : / Server Farm SAN (Availability Factor) 99.4% : 1. . 2554-2558 Server Farm SAN L4: . 2556-2560 -77- 2. (.) Server Farm SAN (KPI) : Server Farm SAN (Availability Factor) 99.4% : (.) / : 2555-2559 1. Server . 2. SAN . 3. (Tape, UPS, Rack, KVM) . 4. Server Farm SAN . 5. Capacity Planning Server SAN . 6. Server SAN . 7. Server SAN (Disaster Recovery) . 8. Server SAN . : () 2553 2554 2555 2556 2557 2558 2559 1 Server Farm SAN 3.95 4.37 3.91 32.70 40.97 34.3 3.09 : 2559 4.7.2 . Virtualization Virtualization . . . Virtualization 5 ( .. 25532557) . 2556-2560 -78- : Virtualization . : . .. 25532557 Virtualization 161 ( .. 25422552) 546 1. () Virtualization 2. 3. Virtualization 4. 5 5 .. 2553 .. 2558 . Virtualization 2553-2557 2542-2552 2553-2557 Virtualization 2553 2554 2555 2556 2557 546 161 27 60 33 22 19 8 - 319 88 13 31 17 13 14 3 - 52 23 3 12 4 3 1 1 - 85 18 2 9 3 2 2 1 - 23 9 6 0 3 0 0 1 - 26 10 0 7 1 2 0 1 - 41 13 3 1 5 2 2 1 : (.) Virtualization . . . . .. 25422552 145 . 2556-2560 -79- (KPI) : . .. 25532557 Virtualization 161 ( .. 25422552) 546 : (.) : 1. (Server Utilization) o 2553: 10 (20 CPU) 200,000 o 2556: 10 (20 CPU) 200,000 2. Virtualization o 2553: VMware vSphere Troubleshooting 4 200,000 o 2555: Virtualization 100,000 3. Virtualization 3 100,000 4. 5. 6. (.. 25532557) (.. 25582562) .. 2557 . 2556-2560 -80- : Virtualization 2553-2557 276033221927603430130102030405060702553 2554 2555 2556 2557 (R8) : 1. .. 25532557 . . 161 .. 25422552 546 385 150,000,000 ( . 400,000 ) 2. . 3. 385 2,360,000 (kW-h) ( 700 ) 4.7.3 . Virtualization . Virtualization . . 2556-2560 -81- : . (BCP: Business Continuity Plan) . : 1. 6 Virtualization 2553-2557 2555 2. 2557 3. (Virtual Machine VM Backup) (Data/Information Backup) Virtualization 2553-2557 2553-2557 Virtualization 2553 2554 2555 2556 2557 161 27 61 33 22 18 9 11 - 88 13 31 17 13 13 3 5 - 23 3 12 4 3 1 1 1* - 18 2 9 3 2 2 1 1* - 9 6 0 3 0 0 1 1* - 10 0 7 1 2 0 1 1* - 13 3 1 5 2 2 1 1* - - - - - - - 1 1 : 1* - . 2556-2560 -82- (KPI) : 6 Virtualization 2553-2557 2555 : (.) (.) : 1. (Virtual MachineVM Backup) .. 2554 2. (Data/Information Backup) .. 2554 3. ( 7,950,000 ) ( 3,700,000 ) o 2553: 3 900,000 1 300,000 1 500,000 1 500,000 1 500,000 o 2554: 1 500,000 1 500,000 ( 2,750,000 ) o 2553: 1 500,000 o 2554: 1 750,000 o 2555: 1 500,000 o 2556: 1 500,000 . 2556-2560 -83- o 2557: 1 500,000 ( 1,500,000 ) o 2555: 3 900,000 1 300,000 1 300,000 4. 5. 6. 7. 2557 8. (.. 25532557) (.. 25582562) .. 2557 . 2556-2560 -84- : 1. . Virtualization 1:20 (8:161) Virtualization 1:15 (11:161) 2. . . 3. . 4. . : 30,000 1 4,830,000 Virtualization (2553-2557) 161 . 2556-2560 -85- 4.8 Cloud Storage 3.4 3 : : .. 2556 1 2 () 10 3 () 2556 () () () 15 1 10 10 14 10 10 100 13 28 10 280 13 2 10 20 12 76 10 760 12 13 10 130 130 - 1300 : (.) : 2 ( 2,000,000 ) 2556 . 2556-2560 -86- 2556 2557 Microsoft Windows iOS Android (.. 25562560) (.. 25612565) .. 2560 2556 2557 2558 2559 2560 1 , 2 3 4 5 (.. 25562560) (.. 25612565) : 1. . . 2556-2560 -87- 2. .. 25562560 . 2556-2560 -88- 4.9 . 3.5 3 . 14,000 : 24/7 (24 1 7 1 ) : 99.4% : 1. . 2554-2558 L4 2. (.) (KPI) : 99.4% : (.) / : 2555-2559 1. . 2. . 3. . 4. Server (Proxy, Authentication) Software . . 2556-2560 -89- 5. DRP&BCP . 6. (Firewall, IPS, , Time Server, Network Management System, Router, Switch, Server) . 7. (Monitor, update patch) . : () 2553 2554 2555 2556 2557 2558 2559 2560 1 39.19 43.63 33.83 38.16 35.75 44.22 40.50 40.50 : 2559 2560 : . 1. (Availability Factor) 99.4% 2. 2.1 . 2553 1.18 1 14.16 1) 80/20 Pareto 20% . 2.83 0.16 (1 2 ) 0.91 2) 300 ( 8 ) 1 5 7.94 2553 8.85 2554-2560 . 10% 2.2 . 2553 1.19 1 14.28 1) 80/20 Pareto 20% . 2.86 0.16 (1 2 ) 3 9.48 2) 300 ( 8 ) 1 5 8.94 . 2556-2560 -90- 2553 18.42 2554-2560 . 10% 2.3 Website . 14,000 80/20 Pareto 20% . 2,800 1,000 1 1 250 87.5 3. 2553 2559 2553-2560 97.52 : E-mail, webboard, icq, irc, sms web . 2556-2560 -91- 4.10 . 3.6 3 16,000 . . : 1. . . 2. . : 99.7% 2557 1 : 1. . 2555-2559 L4 . 2556-2560 -92- 2. (KPI) : 99.7% : (.) / : 2553 2554 2555 2556 2557 2558 2559 1 . 2 . 3 . 4 . : () 2553 2554 2555 2556 2557 2558 2559 1 18.50 15.78 12.38 34.49 10.82 15.33 15.00 2 - - 2.42 2.03 1.50 - - 3 5.00 5.00 5.40 5.20 5.00 5.00 5.00 4 4.90 - 2.50 8.00 4.00 16.00 6.00 : 2559 : . 2556-2560 -93- 1. (Availability Factor) 99.7% 99.1% Down Time 0.6 % 52.56 2. . 16,000 80/20 Pareto 20% 3,200 Down Time Down Time 1 168,192 - 3. 1,500 Down Time 2 36.04 4. 2,000 2556 500 / 1.00 5. 2553 2559 IRR (Internal Return Rate) 16.16% . : Activities/Year 2553 2554 2555 2556 2557 2558 2559Network (LAN & WAN) 18.50 15.78 12.38 34.49 10.82 15.33 15.00 Wireless (HQ) - - 2.42 2.03 1.50 - - Network Maintenance 5.00 5.00 5.40 5.20 5.00 5.00 5.00 Network Security 4.90 - 2.50 8.00 4.00 16.00 6.00 Solution cost 28.40 20.78 22.70 49.72 21.32 36.33 26.00 0.7% Higher AV Return - 36.04 36.04 36.04 36.04 36.04 36.04 Wireless Return - - - 1.00 1.00 1.00 1.00 Total Return - 36.04 36.04 37.04 37.04 37.04 37.04 Cash Flow -28.40 15.26 13.34 -12.68 15.72 0.71 11.04IRR 16.16% . 2556-2560 -94- 4.11 3.7 3 / : 5 (2558) 10 (Operation) EGAT SCADA, Tele-protection, Line Fault Locator , RTU , Power Meter (Administration) ERP . (IP Base) (Transition State) Substation LAN for Operation (SLO) : . 14 5 (..2554-2558) - ..2555 5 - ..2556 4 - ..2557 1 - ..2558 4 : (Need-Based Requirement) 1) ..2550-2564 (Power Developing Plan 2007) 2) - (Communication for Power Utility) 3) (Feedback or Response from User) . 2556-2560 -95- (KPI) : . 14 5 (.. 2554-2558) : (.) : 2554 2555 2556 2557 2558 1. 211.346 220.326 220.271 232.811 232.736 2. 26.418 27.541 27.534 29.101 29.092 3. 26.418 27.541 27.534 29.101 29.092 264.182 275.408 275.339 291.013 290.920 : . . 2554 2555 2556 2557 2558 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 11 [OPGW, OFC, Teleprotection, SDH, IP-PABX] 2 [OPGW] 3 230 . IPP-GHECO-ONE [OPGW] 4 () [OPGW] 5 115 kV. 1 - 1 [OPGW, Teleprotection] 6 . ( Power Generation Supply ; IPP-PGS) [OPGW] . 2556-2560 -96- 7 4 (WNC4) [OPGW] 8 2 [SDH, Teleprotection] 9 . 3 [OFC, Teleprotection, SDH, MUX, IP-PABX] 10 . ( ; IPP-GUT) [OPGW] 11 . 2 [OPGW] 12 . . Rantan Panjang [OPGW] 13 500 IPPE-L2 [OPGW] 14 (PROJ. IICS1) [OPGW, SDH, MUX, IP/MPLS , IP-PABX, Teleprotection, ] : . - 3-5 10-15 (OPGW) CAPEX = 135,000.- 36 core 15 10% 17,748.- OPEX = 32 % CAPEX = 43,200.- 60,948.- = 14,400.- core 8 core = 115,200.- ( CAT, TOT, PEA) ( 1,200.- core) 50% . 2556-2560 -97- (Availability, Dependability, Security, Mean time to repair) (Line Fault Locator) (Tele-protection) . 2556-2560 -98- 4.12 . 3.8 3 E-mail - - : Email 24/7 (24 1 7 1 ) : E-mail 99.4% : 1. . 2554-2558 L4: 2. (.) E-mail . (KPI) : E-mail 99.4% : (.) / : 2555-2559 1. . 2. DRP&BCP . 3. (/) . 4. () . 5. (, Update Patch) . 6. . 7. E-mail (E-mail ) E-mail . 8. 3 90 . 9. E-mail (Server Software) E-mail . . 2556-2560 -99- : () 2553 2554 2555 2556 2557 2558 2559 1 . 6.18 42.46 0.85 23.43 5.86 5.86 5.86 : 2558 2559 : E-mail 1. E-mail (Availability Factor) 99.4% 99.0% Down Time 0.4% 35.04 2. Email 30% ( 10% 20%) 3 0.16 10 Man-Day 250 ( 7 ) 2553 42 5% 0.16 x 3 x (30% ) 0.16 x (30% ) / (60 x 7) x 250 3. 2553 2559 IRR (Internal Return Rate) 771.80% . E-mail (Office Automation) . : . 2556-2560 -100- 4.13 . ( .) 3.9 3 . (Synergy) PA 2554 . . . ( .) 3 (2555-2557) . . 12/2554 23 .. 2554 . (.) 2554 2557 : : 2555 100 () : . (Synergy) PA 2554 . (KPI) : ( ( . .)) : (.) . 2556-2560 -101- / : 2555 2556 2557 1. . 2. . 3. . 4. . 5. . 6. . 7. . 8. . 9. . 11. / Specification . 12. / . 13. . 14. . 15. . : () 2555 2556 2557 1 . ( .) - xxx xxx : 2556 2557 . 2556-2560 -102- 4.14 (VDO Conference) 3.10 3 . VDO Conference Web Conference Intranet Software Netmeeting . 3/2555 : 1. 2. : 1. VDO Conference . 2. Web Conference Intranet Internet 3. Internet VDO Conference . : (KPI) : 1. 2. 3. : 30 : -. . : 1. 2. 3. . 2556-2560 -103- : 2555 2556 2557 1. .- . 2. .- . .- . 3. 1 .- . 4. 2 .- . 5. 3 .- . 6. . . . 7. . . . 8. . . . (ROI) : 10 1 3,000 ( 10 ) . 30,000 7,500,000 (1 250 ) ( 30 ) 4 . 2556-2560 -104- 4.15 . (http://www.egat.co.th) 4.1 4 : . (www.egat.co.th) . . 24/7 (24 1 7 1 ) : . (www.egat.co.th) 99.4 % : 1. . 2555-2559 . : L4. 2. . (KPI) : . (http://www.egat.co.th) 99.4% : (.) / : 2555-2559 1 . . 2 . . 3 . 4 . . . 2556-2560 -105- : () 2555 2556 2557 2558 2559 1 . 1.8 0.1 0.79 0.19 0.19 : 2558 2559 : . . . . . . E-mail . 2556-2560 -106- 4.16 . (http://intranet.egat.co.th) 4.2 4 : Intranet . (intranet.egat.co.th) . intranet.egat.co.th (ISO/IEC 27001:2005) 24/7 (24 1 7 1 ) : Intranet . 99.4 % : 1. . 2555-2559 Intranet . : L4. 2. Intranet . (KPI) : Intranet . (http://intranet.egat.co.th) 99.4% : (.) / : 2556-2560 1 Intranet . . 2 Intranet . . 3 Intranet . . 4 Intranet . . . 2556-2560 -107- : () 2556 2557 2558 2559 2560 1 Intranet . - 0.04 0.04 0.04 0.04 : 2559 2560 : . intranet . Intranet . Intranet . . 2556-2560 -108- 4.17 4.3 4 . / . . : . . : : 1. . 2555-2559 : L4 2. (KPI) : 1 : (.) / : 2556-2560 1 . 2 . 3 . 4 . : . 2556-2560 -109- 4.18 . 4.4 4 . . : . : : 5 (2555-2559) (.) (KPI) : : (.) . 2556-2560 -110- / : / 2555 2556 2557 2558 2559 . 1 IT Governance . . 2 . . . . . 3 . ERP .. . . . . . 4 IT Security . . . (, , .) . 5 . . . 2556-2560 -111- 4.19 ISO 29110 4.5 4 2554 . ISO 29110 . ISO 29110 : ISO 29110 . : 1. ISO 29110 2. ISO 29110 2556 3. ISO 29110 2557 : 1. 2. Gap Analysis ISO 29110 3. ISO 29110 (KPI) : . ISO 29110 2557 : (.) / : 2554 2555 2556 2557 2558 2559 1 ISO 29110 . 2 ( Gap Analysis) ISO 29110 . 3 ISO 29110 . . 2556-2560 -112- : 2553 2554 2555 2556 2557 2558 2559 1 - - - 300,000 300,000 100,000 100,000 . 2556-2560 -113- 4.20 . 4.6 4 . (Power Plant) DCS (Distributed Control System) DCS OPC Server (OPC: Open Productivity and Connectivity) DCS OPC Server Driver Protocol OPC Server OPC Client Virtualization . 2556-2560 -114- : 1. Virtualization 2. 3. : 2557 : (KPI) : 2557 : (.) / : 2556 2557 1 Requirement ./ 2 . 3 . 4 . 5 ./ : () 2556 2557 1 300,000 - . 2556-2560 -115- : 1. : 1 1 PC Client 1 25,000 2 Firewall 1 100,000 125,000 5 625,000 : Virtualization 3.2 Server 1 Server 1 200,000 2 Firewall 1 100,000 300,000 5 300,000 3 ( 1 Server 8 ) 325,000 52% 2. 2.1 2.2 2.3 . 2556-2560 -116- 4.21 (ERP) 5.1 5 2550 . (ERP: Enterprise Resource Planning) SAP . 2 2552 2553 7 . : 1. 2. 3. : 1. ERP (Availability Factor) 99.4% 2. BCP 1 3 3. / CR (Change Request) 4. 1 2555 : 1. . 2554- 2558 L4: 2. 2552 3. 2553 (KPI) : ERP (Availability Factor) 99.4% . 2556-2560 -117- : (.) (.) / : / 2550 2551 2552 2553 2554 2555 2556 2557 2558 2559 2560 1 . 2 (ERP) . 3 (ERP) . 4 / . : (): / 2550 2551 2552 2553 2554 2555 2556 2557 2558 2559 2560 128.6 381.21 503.04 669.1 155.82 - - - - - - (ERP) - - 47.7 62.88 49.4 49.4 35.64 35.64 36.30 36.30 36.30 (ERP) - - - - - - 173.0 - - - - / - - - - - 141.35 125.24 89.99 80.44 80.44 80.44 128.6 381.21 550.74 731.98 205.22 190.75 333.88 125.63 136.30 136.30 136.30 : 1. 1.1 2550 2553 7 2550 2560 1.2 . 2556-2560 -118- 1.3 499 2553 ERP Master Plan 16 2547 IRR 11.03% . 2. . . 2556-2560 -119- 4.22 5.2 5 . . (Electronic Document Management System: EDMS) - - : 1. - 2. 3. 4. 5. ERP 6. : 1. 2. 3. - 4. 5. ERP 6. : 1. . 2. - . 3. : 70% 2556 80% 2558 . 2556-2560 -120- : (KPI) : 1. Office Automation ERP 2. 3. Software, Hardware IT Consolidation Hardware : (.) / : 2554 2555 2556 2557 2558 2559 2560 1 () () (.16) 2 : 2554 2555 2556 2557 2558 2559 2560 () - 300,000 - - - - - : 1. 15 6 2. (EDMS) . 2556-2560 -121- EDMS 2550 2551 2552 2553 2554 2555 * 1. () 270,133 278,889 255,504 229,538 240,943 265,037 2. () - - 37,524 91,278 97,101 106,811 3. (.16) 115,921 115,855 118,671 111,731 115,970 127,567 4. (, OT) 6,902 5,493 7,997 6,086 7,742 8,516 392,956 400,237 419,696 438,633 461,738 507,931 (%) 1.85 4.86 4.51 5.27 5.79 * 55 54 10% 2555 (EDMS) EDMS 1 Manual 1,128,931.78 - 265,037 0.16 42,405.92 - man-day 265,037 5 (man-day 300 ) 946,560.71 - man-day 86 1 key-in 27,000 5 / (man-day 1,000 ) 139,965.14 Office Automation 631,040.48 - man-day 265,037 1 (man-day 1,000 ) 631,040.48 2 Manual 1,161,493.33 - 106,811 0.16 17,089.76 - man-day 106,811 10 (man-day 300 ) 762,935.71 - man-day 106,811 5 (man-day 300 ) 381,467.86 Office Automation 254,311.90 - man-day 106,811 1 (man-day 1,000 ) 254,311.90 *** HW/SW 3 (.16) Manual 931,603.58 . 2556-2560 -122- - 127,567 0.16 20,410.72 - man-day 127,567 10 (man-day 300 ) 911,192.86 Office Automation 303,730.95 - man-day 127,567 1 (man-day 1,000 ) 303,730.95 *** HW/SW 4 (, OT) Manual 62,191.13 OT - 8,516 0.16 1,362.56 - man-day OT 8,516 10 (man-day 300 ) 60,828.57 Office Automation 20,276.19 - man-day 8,516 1 (man-day 1,000 ) 20,276.19 *** HW/SW Manual 4 3,284,219.82 Office Automation 4 1,209,359.52 2555 2,074,860.29 1 (2555) 2 (2556) 3 (2557) 4 (2558) 5 (2559) 6 (2560) 2,074,860 2,282,346 2,510,581 2,761,639 3,037,803 3,341,583 HW/SW+MA 300,000 - - - - - 1,774,860 2,282,346 2,510,581 2,761,639 3,037,803 3,341,583 1,774,860 4,057,207 6,567,788 9,329,427 12,367,230 15,708,813 1. Manual . / 2. PC 14,000 ERP, OA, , Internet/Intranet, Engineering, 3. PC PC 15 (Man-day 1,000 ) 4. 2554-2557 10% 2553 . . 2556-2560 -123- 4.23 (Office Services Management) 5.3 5 . . Ballon Offices . : Ballon Offices . . : (Office Services Management) Module . : . (KPI) : (Office Services Management) Module 2556 : (.) / : 2555 2556 2557 1 TOR Module Preliminary Phase . Discover Phase . Design Phase . Development Phase . Testing Phase . . 2556-2560 -124- User Acceptant Test . Production Phase . 2 . Module (-) . Preliminary Phase . Discover Phase . Design Phase . Development Phase . Testing Phase . User Acceptant Test . Production Phase . 3 Module Requirement . : () 2555 2556 2557 1 500,000 - - 56-57 -. . Module . 2556-2560 -125- 4.24 5.4 5 . : : 2554 2555 2555 2556 . 10 % 2556 2 2555 10% 2556 : . 2552 2554 (KPI) : () 2555 : (.) . 2556-2560 -126- / : 2554 2555 2556 2557 2558 1 / RMS . 2 / RMS . 3 / AMS . 4 / AMS . 5 . : 2554 2555 2556 2557 2558 1 / RMS 400,000 - - - - . 2 / RMS 500,000 - 100,000 100,000 100,000 . 3 / AMS 400,000 - - - - . 4 / AMS 500,000 - 100,000 100,000 100,000 . 5 50,000 50,000 50,000 - - . : 1. 1.1 / 2554 2559 5 1.2 400,000 500,000 2554 25562559 100,000 1.3 50,000 3 1.4 RMS 5 Man-Day . 80 400 Man-Day 1,600 Man-Day () 2,400,000 ( 1,500 ) 10 % 2556 240,000 2556 1.5 AMS Man-Day 524 Man-Day 6,288 Man-Day 9,432,000 ( 1,500 ) 10% 2556 943,200 2556 . 2556-2560 -127- IRR 23.14 % . : 2. . 2556-2560 -128- 4.25 PMSP 5.5 5 . 2555-2559 L1 (Human Resource Management) . (Key Performance Indicator : KPI) : 1. (PMSP) . 2. (PMSP) Intranet . : 1. (Change Request) PMSP 2557 2. System Monitor 2557 : 1. (Human Resource Management) . . L1 2. PMSP Intranet . (KPI) : (PMSP) . 1. Tune up Database & System 3 / 2. Change Requests 30 / CR HR 3. System Monitor / 4. 3 / . 2556-2560 -129- 5. Employee 3 / 6. Executive Report 3 / : (.) / : 2557 1. Tune up Database & System (3 /) . 2. (Change Request) PMSP (30 /) . 3. System Monitor . 4. (3 /) . 5. PMSP (3 /) . 6. Executive Report . : () 2555 2556 2557 2558 2559 1. (PMSP) - - 1.00 3.00 - : (PMSP) . . (ICT) 1. (Application) . . 2. . 24,000 () 30 1 PMSP 2 1 3. 2 720,000 () 1 37.50 27,000,000 () PMSP 48,000 1,800,000 () 25,200,000 () 93.33% 4. PMSP 2553 (Record) 7,500,000 () 15,000 90 1,350,000 () . 2556-2560 -130- 4.26 . (EGAT KM Portal & Corner) 5.6 5 . . . (.) KM Portal & Corner . KM Corner KM Corner EGAT KM Portal . : . EGAT KM Portal : KM Corner 2555 2556 : L3.1 2555 . . SEPA (KPI) : . (EGAT KM Portal & Corner) 2555 2556 : . (.) . (.) . 2556-2560 -131- / : 2554 2555 2556 2557 2558 2559 1. train the trainer KM Portal & Corner . / Admin 2 Implement KM Corner 3 Section / Categories / Multi Categories ., . 4 content Admin / 5 . . : . . : . . : () 2554 2555 2556 2557 2558 2559 1 Train the Trainer KM Portal & Corner - - - - - - 2 User - - - - - - : KM . 2556-2560 -132- 4.27 EIS 5.7 5 . : : 1. . 2. 3. 4. : 1. . 2. 3. (KPI) : EIS 2 . . 2556 : (.) (.) / : 2555 2556 2557 1 EIS . 2 EIS . . . : () 2555 2556 2557 1 EIS - - - 2 EIS . . - 2.88 - . 2556-2560 -133- 4.28 . (EGAT GIS Center) 5.8 5 (GIS) . (GIS) GIS . : 1. . . EGAT GIS Center 2. . 3. . : . . EGAT GIS Center 5 (2554-2558) : . . (Base Map) (License) (KPI) : . : 41,860,000 () 2554 2555 2556 2557 2558 () 16,500,000 4,760,000 5,900,000 7,600,000 7,100,000 : (.) (.) (.) (.) (.) (.) . 2556-2560 -134- : . . . / : 2554 2555 2556 2557 2558 1. 2. Server Backup Recovery . (EGAT GIS Center) 3. (Data Migration) 4. Storage Controller 5. 6. 7. GIS 8. GIS : : 5 (GIS) (.) (.) - (.) (.) (-.) Server 2 Hardware () Software () - (5 ) 5,000,000 27,000,000 32,000,000 2,000,000 20,000,000 22,000,000 3,000,000 7,000,000 10,000,000 . (EGAT GIS Center) 10 . 2556-2560 -135- : o . o . 2556-2560 -136- 4.29 Smart Grid 5.9 5 Smart Grid (Distributed Energy Resource : DER) 3 1. (Electronics and Embedded Systems) 2. (System Control and Automation) 3. (Information and Communication) (.) (Generation) (Transmission) (System Operator) . (Smart Grid Roadmap) . 11 : (ICT Integration) . (Roadmap) . . 2556-2560 -137- : Smart Grid (Roadmap) . 2560 : 1. (.) 2. L4 . 2556-2560 Smart Grid : 1. Smart Grid (Roadmap) . 2556 2. Smart Grid 2560 : (.) / : 2555 2556 2557 2558 2559 2560 1. . . 2. Smart Grid (Roadmap) . . 3. . : 1. (ICT Integration) . (Roadmap) . 6 . 6 1) (Planning and Development) 2) (Generation System) 3) (Transmission System) 4) (System Operator: SO) 5) (Protection System) . 2556-2560 -138- 6) (Demand Side Management (DSM) and Customers) 2. (Interoperability) (Network), (System), (Device), (Application) (Component) (Cyber Security) (Integrity) . 2556-2560 -139- 4.30 5.10 5 . . : 1. 2. 3. 4. : 1. 2. . : 1. Supervisory Control and Data Acquisition (SCADA) Remote Terminal Unit (RTU) 2. 3. : . 2560 . 2556-2560 -140- : 1. . . 2. Supervisory Control and Data Acquisition (SCADA) Remote Terminal Unit (RTU) : SCADA RTU : . . . . . . . . . . (RTU SCADA) . . . . . . : 32 2555 2556 2557 2558 2559 2560 * 8 7 2 - - - 3 2 - - - - 2 2 1 2 2 1 () 8 7 2 7 6 2 * 10 7 ( 2556-2557) 17 7 : 1. . 1.181 2. 3. / . 2556-2560 -141- 4. () / . 5. / : 2555 - 2560 2555 2556 2557 2558 2559 2560 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 1 * 2 3 4 * . . & 2538 . 2538 2545 . . 2549 2550 . . . . 2554 . . . . . 2554 . . . . . 2557 () . . . . . : 1) . . . 1.1) . 63.679 3 . 2556-2560 -142- . 42,610,609 ( 2549) 25 18.5 10 , RTU, Spare part Computer, Database Software 18 2 24,361,360 18,249,249 42,610,609 21 3 21,000,000 4,000,000 25,000,000 16 3 15,500,000 3,000,000 18,500,000 9 3 8,000,000 2,000,000 10,000,000 2.131 . 0.950 1.181 1.2) . Synergy . 2) . 448 600 2011 . 2556-2560 -143- ( ..) (. .) ( ..) 1975 14 .. - 11 .. 1172.80 260.14 120.37 2002 4 .. - 9 .. 549.73 260.00 195.12 2011 5-20 . 1608.35 259.97 342.48 3330.88 657.97 ( ..) (. .) ( ..) 1979 28 .-29 . 2867.15 162.12 856.19 2011 25 .-11 . 1470.25 161.59 183.85 4337.4 1040.04 3) 1. 2. 3. . 4. . 2556-2560 -144- 4.31 5.11 5 . Office Automation License Maintenance Agreement (MA) Open Standard/Open Source Open Standard Office Automation : 1. 2. 3. 4. - 5. 6. : 1. 2. 2. 3. - 4. : 1. 2. - 3. : Open Standard Office Automation 2556 . 2556-2560 -145- : . (KPI) : 1. Open Standard Office Automation 2556 2. 2556 : (.) (.) : () 1,000,000 Open Standard 500,000 ( 2555) Office Automation 500,000 ( 2556) / : 2555 2556 1. 1.1 1.1.1 1.1.2 1.2 1.2.1 1.2.2 1.2.3 1.3 2. Office Automation 2.1 2.1.1 2.1.2 2.2 2.2.1 2.2.2 Office Automation 2.2.3 2.3 . 2556-2560 -146- : 1. . 4,100,000 () 2. : IBM Lotus Quickr Office Automation 1. License Server 400,000 2. License Client 4,000 User User 800 3,200,000 3. Office Automation 1,500,000 4. MA 25% 900,000 Open Standard 500,000 Office Automation 500,000 4,100,000 MA 900,000 : . 2556-2560 -147- 4.32 Plant Performance 5.12 5 . (Operating Data) (obsolete) . : 1. 2. 2557-2559 CHN-C2 NB-C2 WN-C4 : 1. 2. . : 1. 2. 3. 4. . 2556-2560 -148- : Data Center . .101 2 2556 2557 : 1. (obsolete) 2. 3. L4 . 2556-2560 (Plant Performance) : : (.) : 6 2556 2556 () 6 : 1. 2. 3. . . 2556-2560 -149- / : 2556 2557 Q1 Q2 Q3 Q4 Q1 1 2 3 4 . 2556-2560 -150- 4.33 5.13 5 . 10 . . . . Real-time Online monitoring 14 . . . . . . . . . . . . . . : (Virtual Organization) : : . : 4 2 . 2556-2560 -151- : 1. . - 2. . (KPI) : 1. 2. -. 3. -. : (.) : 2555 / / 1 Multipoint Control Unit 16 site 1 900,000 900,000 2 Video Conference 11 250,000 2,750,000 3 Server Type A 10 300,000 3,000,000 4 Server Type B 2 400,000 800,000 5 IP Camera 10 50,000 500,000 6 Access Switch Type 11: 22 ports UTP 10/100 2 Port Fiber optic 11 81,000 891,000 7 1 300,000 300,000 9,141,000 . 2556-2560 -152- / : 2555 2556 1. 2. . 3. . 4. 5. 6. 7. / : 1. 2. 3. 4. : 1. 2. 3. : . 2556-2560 -153- 4.34 5.14 5 EGAT SCADA RTU . 1. EGAT SCADA (RCC/GCC/CCS) 7 2. EGAT RTU 10 3. RTU 25 4. 5. (Point ) . / : : . : EGAT SCADA . EGAT RTU RTU 25 10 HVDC : EGAT SCADA EGAT RTU RTU 25 EGAT SCADA .. 2555 .. 2555 .. 2558 .. 2558 .. 2558 . 2556-2560 -154- CCS . . 2554 2555 2556 2557 2558 1 . 0 0 3 9 1 13 2 . 2 2 3 23 15 45 3 . 8 21 5 2 2 4 . 1 1 15 5 8 30 5 . 0 0 10 19 0 29 11 24 36 56 26 119 RTU . . 2554 2555 2556 2557 2558 1 . 1 1 2 . 2 6 7 3 3 21 3 . 0 12 13 13 14 52 4 . 1 3 2 0 0 6 5 . 5 3 3 4 4 19 8 24 25 21 21 99 : RTU (RCC) (GCC) (CCS) (KPI): SAIDI : (.) (.) (.) (.) (.) (.) . 2556-2560 -155- : : 1. 2. 3. 4. : RCC, GCC, MC CCS 1 EGAT SCADA/RTU IEC 60870-5-104 !"#$% &'. !)* 3 ,- 10 102 /0*/1 %*&! 23$"#$ EGAT SCADA/RTU %4 &'.!)* 3 ,- 10 103 !5/0*/17!508/!9787)5 EGAT SCADA/RTU Version IEC 60870-5-104 5 54 Replace Software EGAT-SCADA HIJ9K !L!. "M$! Protocol IEC 60870-5-1044. 1 85OL,5 DAC Redundant DAC IEC 60870-5-104 54.2 %*&!OL,5 54.3 /0*/1 23$"#$ %4 HIJ9K !L!. 154.4 /0*/5 ,-L50R-"#$ 55 Replace Software EGAT-SCADA %)HIJ9K 3/ "M$! Protocol IEC 60870-5-1044444410 10 15 15 5 5 15 5 4 4 4 8785$8M$/5LSM5J (Cumulative Target Planning) 10 20 35 50 55 60 75 80 84 88 92 100785$8M$/5,R (Cumulative Total Progress) 100%55.3 .4.15.1 /0*/1 23$"#$ %4 HIJ9K !L-.5.2 /0*/1 23$"#$ %4 HIJ9K !L.15%20%56 2555 - 25584%57.1 .2 .3 .4 !#$ !% &'(% 25545%20%10%)!**(58.2 25535%4%5%5.3 /0*/1 23$"#$ %4 HIJ9K !L/.5.4 /0*/1 23$"#$ %4 HIJ9K !L.5.5 /0*/5 ,-&)LL50R-"#$4%4%4%154 : RTU (RCC), (GCC), (CCS) 2554 2555 2556 2557 2558 1. SCADA (RCC) 4,927,000 7,010,600 1,143,000 0 2,462,000 15,542,600 2. SCADA (CCS, GCC, MC) 7,540,000 15,950,000 8,177,000 13,231,000 7,227,000 52,125,000 3. RTU 8,306,000 14,865,000 12,292,000 9,540,000 7,560,000 52,563,000 20,773,000 37,825,600 21,612,000 22,771,000 17,249,000 120,230,600 . 2556-2560 -156- 56 2,000 MW 1 112 : : (RCC) (GCC) (CCS) RTU Automatic Voltage Control AVC . 56 kWh 2,000 MW 1 2 kWh 112 (RCC) (GCC) (CCS) RTU . . 2556-2560 -157- 4.35 5.15 5 . . . . . : 1. 2. . : 1. 2. M2C . 3. Areva 4. Server Software Workflow 5. Contract Operating Characteristic (COC Management System) 6. Document System 7. . 8. Intranet Internet : Intranet & Internet 2554 . 2554 2556 . 2556-2560 -158- : . (KPI) : : 1 : (.) : 1. 2. 3. / : .. .. .. .. .. .. .. .. .. .. .. ..1 M2C ". (%& 2552) 152 )"*+ Areva(%& 2553) 153 234*5(%& 2553) 154 7 Intranet * Internet 55 5);342 . 2556-2560 -159- 4.36 5.16 5 : : 1. 2. 3. 4. : 1. (-.) (.) 2. (-.) (.) : 2556 2557 2558 2559 2560 () 15,000,000 2,250,000 2,250,000 2,250,000 2,250,000 2556 3 License 15,000,000 2557-2560 Maintenance 3 License 2,250,000 : 1. 2. . 3. . 2556-2560 -160- (KPI) : 1. 2556 2. 2556 . 2556-2560 -161- 4.37 (Laboratory Information Management System, LIMS ) 5.17 5 1. (Laboratory) Flow (ICT) 2. Bar Code Biomass 3. 4. (Database) 5. 6. 7. Approve Online Authorize 8. (Paperless) Online 9. 10. ISO/IEC 17025 : (Laboratory Information Management System : LIMS) 2558 2559 : (-.) (.) : 4,500,000 2557 2558 2559 () - 4,500,000 - 1. Software and User License 3,000,000 2. Implementation (Installation/Training/Development) 1,500,000 . 2556-2560 -162- (KPI) : (Laboratory) Online / : (Laboratory Information Management System, LIMS ) 2557-2559 2557 2558 2559 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 1 TOR -. 2 / 3 Implementation Plan - Installation - Development - System Test - Training/Acceptance Test 4 LIMS (ROI) : (Laboratory Information Management System, LIMS ) (Database) ISO/IEC 17025 . 2556-2560 -163- 4.38 . 5.18 5 (.) (.) . . . . . (..) . (Financial Management FM) . . . 2556 : 1. . 2. . : . 2556 : L3 2555-2559 . . (KPI): . 2556 . 2556-2560 -164- : . (-.) / : 2556 1 . : 1. 2. (Relational Integrity) (Referential Integrity) (Format) (Coding) 3. (Database Administration) 4. 5. 6. 7. . 2556-2560 -165- 4.39 1 . 10% Open Standard . 30 (ERP) 2 . 2555 BCP 1 3 . (Corporate Governance of Information and Communication Technology) (User of ICT) (Corporate Governance) . 4 . 5 Open source/Open Standard . LibreOffice PC Notebook . 70% 10,500 Open Source /Open Standard 30% 6 Server (Server Farm+Virtualization) / Server Farm SAN (Availability Factor) 99.4% . .. 25532557 Virtualization 161 ( .. 25422552) 546 6 . 2556-2560 -166- Virtualization 2553-2557 2556 7 . . 24 . (Availability Factor) 99.4% 8 . / (Availability Factor) 99.7% (EGATWIFI) 2557 9 . 14 5 (..2554-2558) 10 Email . Electronic Mail 24 (Availability Factor) 99.4% 11 . ( .) 12 . (http://www.egat.co.th) . (www.egat.co.th) 99.4 % 13 Intranet . (http://intranet.egat.co.th) Intranet . 99.4 % 14 (ERP) (ERP) (Availability Factor) 99.4 % 3 () 15 70% 2555 80% 2556 16 (RMS) () 2555 17 PMSP 2555 18 . (EGAT KM Portal & Corner) KM Corner 2555 2556 19 EIS EIS 2 . . 2556 . 2556-2560 -167- 20 Smart Grid Smart Grid (Roadmap) . 2560 21 . 2560 22 Plant Performance Data Center . .101 2 2556 2557 23 4 2 2556 24 EGAT SCADA EGAT RTU RTU 25 . 2558 25 . 2556-2560 -168- 5 5.1 . . .. 2511 . (.) . . . 5 () . () Hardware Software 3 . (.) . .22/2552 1 . 2 . (CIO) ./. 3 . . 4 . . 5 . . 6 . . 7 . . 8 . . 9 3. . 10 . . 11 . . 12 . . 13 . 14 .. . 2556-2560 -169- . . (.) . . . . . . / 5.2 . . (.) . . 2554 . . (IT Governance) . 2556-2560 -170- 1. 2. 3. 4. . . 2556-2560 ISO 27001 . . . 2556-2560 -171- 5.3 . . (.) (General Control) (Application Control) (IT Organization Structure) . . 5.4 . 2555 . . . TRIS (SEPA 4.2) . - (.) . . (.) . . 2556-2560 -172- 6 // . .. 2556-2560 ( 2) .. 2552-2556 . . 2555-2559 . 2554 1 1.1 . 1.1(2) (Open Source Software) 1.4(4) Open Source Software /Embedded Software (International Forum) 4.1(2) (open Standard) - - 1.2 - - . 2556-2560 -173- . .. 2556-2560 ( 2) .. 2552-2556 . . 2556-2560 . 2554 2 2.1 2.1(6) / (Information security) 2.2(3) / 4.1(1) ICT (Government ICT Architecture) - - 2.2 - - . 2556-2560 -174- . .. 2556-2560 ( 2) .. 2552-2556 . . 2555-2559 . 2554 3 3.1 1.4(4) Open Source Software /Embedded Software (International Forum) 2.2(3) / 4.1(2) (open Standard) 6.6(2) / (work@home) - - 3.2 Open Source / Open Standard . 3.3 Server - - 3.4 Cloud Storage - - 3.5 . L4 - 3.6 . - 3.7 P2.1 - 3.8 . - - 3.9 . ( .) - - 3.10 (VDO Conference) - - . 2556-2560 -175- . .. 2556-2560 ( 2) .. 2552-2556 . . 2556-2560 . 2554 4 4.1 . (http:// www. egat.co.th) 4.1(4) // / 4.2(2) . - 3.5.3 . 4.2 Intranet . (http:// intranet. egat.co.th) - 3.3.6 . . 4.3 - - 4.4 . - - 4.5 ISO 29110 4.1(1) ICT (Government ICT Architecture) (Data standard), (Interoperability standard) (Legal standard) (Information security standard) (Web accessibility standard) - - 4.6 - - . 2556-2560 -176- . .. 2556-2560 ( 2) .. 2552-2556 . . 2555-2559 . 2554 5 5.1 (ERP) 2.2(1) CIO L4 - 5.2 2.2(3) / 4.1(2) (open Standard) - - 5.3 (Office Services Management) - - 5.4 (RMS) L4 - 5.5 PMSP 2.2(3) / L1: - 5.6 . (EGAT KM Portal & Corner) 4.1(2) (open Standard) 5.2(1) / L3 . 3.3..9 5.7 EIS 2.2(3) / L4 - 5.8 . (EGAT GIS Center) - - . 2556-2560 -177- . .. 2556-2560 ( 2) .. 2552-2556 . . 2555-2559 . 2554 5 5.9 Smart Grid 2.2(3) / - - 5.10 - - 5.11 2.2(3) /6.6(1) // - - 5.12 Plant Performance 5.13 - - 5.14 P1.7 : (.) 3.2.1 5.15 2.2(3) / - - 5.16 P1.6 : (.) - 5.17 - - 5.18 . - - . 2556-2560 -178- 7 / / / / () 56 57 58 59 60 1 1.1 . . . 1.2 . . / / () 56 57 58 59 60 2 2.1 2.1.1 . 2.1.2 . 2.1.3 ISO/IEC 27001 . 2.1.4 . 2.1.5 . 2.1.6 . 2.1.7 BCM/BCP . . 2.1.8 (BYOD) . . 2.2 . . . 2556-2560 -179- / / () 56 57 58 59 60 3 3.1 Hardware Software . 3.2 Open Source/ Open Standard . 3.3 Server 3.3.1 Server Farm SAN . 3.3.2 . Virtualization . 3.3.3 . 3.4 Cloud Storage . 3.5 . . 3.6 . 3.6.1 . 3.6.2 . 3.6.3 . 3.6.4 . 3.7 . 3.8 . . 3.9 . ( .) . 3.10 (VDO Conference) . . 2556-2560 -180- / / () 56 57 58 59 60 4 4.1 . (http://www.egat.co.th) . 4.2 . (http://intranet.egat.co.th) . 4.3 . . 4.4 . . 4.5 ISO 29110 . 4.6 . . / / () 56 57 58 59 60 5 5.1 (ERP) 5.1.1 (ERP) . 5.1.2 (ERP) . 5.1.3 . 5.2 . 5.3 (Office Services Management) . . 5.4 (RMS: Risk Management Information System) . . 5.5 PMSP . 5.6 . (EGAT KM Portal & Corner) . 5.7 EIS . . . 2556-2560 -181- / / () 56 57 58 59 60 5.8 . (EGAT GIS Center) -. (. . . . . .) 5.8.1 GIS . 5.8.2 (GIS) . 5.8.3 . 5.8.4 . (EGAT Land Information System : EGAT LIS) . 5.8.5 GIS . -. 5.9 Smart Grid . 5.10 . 5.11 . . 5.12 Plant Performance . 5.13 . 5.14 . 5.15 . 5.16 . 5.17 . 5.18 . . . 53 2 . . . 11130

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