ICT and PA: a Marriage Made in Heaven?

Maria Concetta De Vivo, Alberto Polzonetti, Pietro Tapanelli

University of Camerino, Camerino, Italy

5th ECIME - Como, 8th - 9th of September

Possible problems

Is the ICT’s body of laws advanced enough?Italian scenario

Is there a lack of widespread digital culture?

Is the broadband access relevant?

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Broadband access

Europe's 9th e-Government Benchmark Report

How about statistics of end user?

Development of broadband

9th e-Government Benchmark Report

Eurostat: http://epp.eurostat.ec.europa.eu/portal/page/portal/eurostat/home/5th ECIME - Como, 8th - 9th of September

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E-government usage by citizens (demand side)

Eurostat: http://epp.eurostat.ec.europa.eu/portal/page/portal/eurostat/home/5th ECIME - Como, 8th - 9th of September5

E-government usage by enterprises (demand side)

Eurostat: http://epp.eurostat.ec.europa.eu/portal/page/portal/eurostat/home/5th ECIME - Como, 8th - 9th of September6

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Digital culture

Participation in society

EU directives

Who is the “end user”?

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Goals

Semplify the end user life

Improve digital culture

Right to be connected

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