icd-10 documentation improvement strategies

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In this presentation, you will figure out how to make sure your documentation for ICD-10 stand up to scrutiny when payers start auditing your records.

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Page 1: ICD-10 Documentation Improvement Strategies

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Page 2: ICD-10 Documentation Improvement Strategies

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Page 3: ICD-10 Documentation Improvement Strategies

ICD-10 Boot CampPart 4 – Documentation Improvement Strategies

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Presented by Evan M. Gwilliam, DC MBA BS CPC CCPC NCICS CCCPC CPC-I MCS-P CPMA

Chief Product Officer

Page 4: ICD-10 Documentation Improvement Strategies

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Dr. Evan Gwilliam

• Education• Bachelor’s of Science, Accounting - Brigham Young University• Master’s of Business Administration - Broadview University• Doctor of Chiropractic, Valedictorian - Palmer College of

Chiropractic

• Certifications• Certified Professional Coder (CPC) - AAPC• Nationally Certified Insurance Coding Specialist (NCICS) - NCCT• Certified Chiropractic Professional Coder (CCPC) - AAPC• ChiroCode Certified Chiropractic Professional Coder (CCCPC) -

ChiroCode• Certified Professional Coder – Instructor (CPC-I) - AAPC• Medical Compliance Specialist – Physician (MCS-P) - MCS• Certified Professional Medical Auditor (CPMA) – AAPC, NAMAS• Certified ICD-10 Trainer - AAPC

Page 5: ICD-10 Documentation Improvement Strategies

Overview• Part 1 - ICD-10 fundamentals and navigation• Part 2 - Coding conventions and guidelines• Part 3 - ICD-10 code selection strategies• Part 4 - Documentation improvement

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Page 6: ICD-10 Documentation Improvement Strategies

ICD-10 Documentation Strategy

1. Find the diagnostic statement from a recent patient note.2. Locate the ICD-9 codes reported for that service.3. Search for the ICD-10 code using one of these three methods:

a. Code mapping (i.e. GEMs tables)b. A common ICD-10 code listc. Alphabetic Index

4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

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Page 7: ICD-10 Documentation Improvement Strategies

5. Review in-column instructions at the level of each character. Pay particular attention to inclusion, Excludes1, and Excludes2 notes.6. Compare the new codes to the existing diagnostic statement.7. Re-create the note to ensure that it supports the newly selected ICD-10 codes.8. The next time a patient presents with that condition, document in the new way.

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ICD-10 Documentation Strategy

Page 8: ICD-10 Documentation Improvement Strategies

ICD-10 Documentation Strategy

1. Find the diagnostic statement from a recent patient note.2. Locate the ICD-9 codes reported for that service.3. Search for the ICD-10 code using one of these three methods:

a. Code mapping (i.e. GEMs tables)b. A common ICD-10 code listc. Alphabetic Index

4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

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Page 9: ICD-10 Documentation Improvement Strategies

“Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.”

In ICD-9, the codes might be:  • 847.0 Cervical sprain• 339.21 Acute post-traumatic headache

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Sample Diagnostic Statement

Page 10: ICD-10 Documentation Improvement Strategies

ICD-10 Documentation Strategy

1. Find the diagnostic statement from a recent patient note.2. Locate the ICD-9 codes reported for that service.3. Search for the ICD-10 code using one of these three methods:

a. Code mapping (i.e. GEMs tables)b. A common ICD-10 code listc. Alphabetic Index

4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

10

Page 11: ICD-10 Documentation Improvement Strategies

“Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.”

In ICD-9, the codes might be:  • 847.0 Cervical sprain• 339.21 Acute post-traumatic headache

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Sample Diagnostic Statement

Page 12: ICD-10 Documentation Improvement Strategies

12Code map – page 124

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S16.1xx_ Strain of muscle, fascia, and tendon at neck level

Common codes – page 47

Page 14: ICD-10 Documentation Improvement Strategies

14Alphabetic Index– page 470

Page 15: ICD-10 Documentation Improvement Strategies

“Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.”

In ICD-9, the codes might be:  • 847.0 Cervical sprain

These methods suggest the following options:• S13.4xx_ Sprain of ligaments of the cervical

spine  OR

• S13.8xx_ Sprain of joints and ligaments of other parts of the neck

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Sample Diagnostic Statement

Page 16: ICD-10 Documentation Improvement Strategies

ICD-10 Documentation Strategy

1. Find the diagnostic statement from a recent patient note.2. Locate the ICD-9 codes reported for that service.3. Search for the ICD-10 code using one of these three methods:

a. Code mapping (i.e. GEMs tables)b. A common ICD-10 code listc. Alphabetic Index

4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

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Page 17: ICD-10 Documentation Improvement Strategies

5. Review in-column instructions at the level of each character. Pay particular attention to inclusion, Excludes1, and Excludes2 notes.6. Compare the new codes to the existing diagnostic statement.7. Re-create the note to ensure that it supports the newly selected ICD-10 codes.8. The next time a patient presents with that condition, document in the new way.

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ICD-10 Documentation Strategy

Page 18: ICD-10 Documentation Improvement Strategies

18Tabular – pages 278 - 279

Page 19: ICD-10 Documentation Improvement Strategies

19Tabular – page 281

Page 20: ICD-10 Documentation Improvement Strategies

“Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.”

In ICD-9, the codes might be:  • 847.0 Cervical sprainThe excludes2 note leads us to consider in addition:• S16.1xx_ Strain of muscles, fascia and tendon

at neck level

Note: Sprain and strain are separate codes in ICD-10. GEMs crosswalks won’t tell you about this code, you need to know how to read the instructional notes.

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Sample Diagnostic Statement

Page 21: ICD-10 Documentation Improvement Strategies

“Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.”

In ICD-9, the codes might be:  • 847.0 Cervical sprain• 339.21 Acute post-traumatic

headache

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Sample Diagnostic Statement

Page 22: ICD-10 Documentation Improvement Strategies

ICD-10 Documentation Strategy

1. Find the diagnostic statement from a recent patient note.2. Locate the ICD-9 codes reported for that service.3. Search for the ICD-10 code using one of these three methods:

a. Code mapping (i.e. GEMs tables)b. A common ICD-10 code listc. Alphabetic Index

4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

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Page 23: ICD-10 Documentation Improvement Strategies

23Code map – page 61

Page 24: ICD-10 Documentation Improvement Strategies

24Common codes – page 47

Page 25: ICD-10 Documentation Improvement Strategies

25Alphabetic index – page 461

Page 26: ICD-10 Documentation Improvement Strategies

“Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.”

In ICD-9, the codes might be:• 339.21 Acute post-traumatic headacheThese methods suggest:• G44.319 Acute post-traumatic headache, not

intractable• G44.3- Headache, post-traumatic

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Sample Diagnostic Statement

Page 27: ICD-10 Documentation Improvement Strategies

ICD-10 Documentation Strategy

1. Find the diagnostic statement from a recent patient note.2. Locate the ICD-9 codes reported for that service.3. Search for the ICD-10 code using one of these three methods:

a. Code mapping (i.e. GEMs tables)b. A common ICD-10 code listc. Alphabetic Index

4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

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Page 28: ICD-10 Documentation Improvement Strategies

28Tabular List – page 151

Page 29: ICD-10 Documentation Improvement Strategies

“Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.”

In the Tabular List, we find:G44.311 Acute post-traumatic headache, intractable

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Sample Diagnostic Statement

Page 30: ICD-10 Documentation Improvement Strategies

5. Review in-column instructions at the level of each character. Pay particular attention to inclusion, Excludes1, and Excludes2 notes.6. Compare the new codes to the existing diagnostic statement.7. Re-create the note to ensure that it supports the newly selected ICD-10 codes.8. The next time a patient presents with that condition, document in the new way.

30

ICD-10 Documentation Strategy

Page 31: ICD-10 Documentation Improvement Strategies

31Tabular List – page 150

Page 32: ICD-10 Documentation Improvement Strategies

34 specialty specific ICD-10 books• More than 70 pages which

teach• Conventions• Guidelines• Implementation steps• Documentation

strategies• Provider Documentation

Guides• Specialty specific

• GEMs mapping• Alpha Index• Abridged Tabular List

Use “CureMD20” to save $20 at

InstaCode.com

Page 33: ICD-10 Documentation Improvement Strategies

“Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.”

In ICD-9, the codes might be:  • 847.0 Cervical sprain• 339.21 Acute post-traumatic headache

33

Sample Diagnostic Statement

Page 34: ICD-10 Documentation Improvement Strategies

5. Review in-column instructions at the level of each character. Pay particular attention to inclusion, Excludes1, and Excludes2 notes.6. Compare the new codes to the existing diagnostic statement.7. Re-create the note to ensure that it supports the newly selected ICD-10 codes.8. The next time a patient presents with that condition, document in the new way.

34

ICD-10 Documentation Strategy

Page 35: ICD-10 Documentation Improvement Strategies

“Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.”  

The ICD-10 codes in this case are:• S13.4xxA Sprain of ligaments of the cervical spine, initial

encounter• S16.1xxA Strain of muscles, fascia and tendon at neck level,

initial encounter• G44.311 Acute post-traumatic headache, intractable• V43.53xA Car driver injured in collision with pick-up truck in

traffic accident, initial encounter• Y92.411 Interstate as place of occurrence of the external

cause

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Documentation for ICD-10

Page 36: ICD-10 Documentation Improvement Strategies

“Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.”  

The ICD-10 codes in this case are:• S13.4xxA Sprain of ligaments of the cervical spine, initial

encounter• S16.1xxA Strain of muscles, fascia and tendon at neck level,

initial encounter• G44.311 Acute post-traumatic headache, intractable• V43.53xA Car driver injured in collision with pick-up truck in

traffic accident, initial encounter• Y92.411 Interstate as place of occurrence of the external

cause

36

Documentation for ICD-10

Page 37: ICD-10 Documentation Improvement Strategies

“Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.”  

The ICD-10 codes in this case are:• S13.4xxA Sprain of ligaments of the cervical spine, initial

encounter• S16.1xxA Strain of muscles, fascia and tendon at neck level,

initial encounter• G44.311 Acute post-traumatic headache, intractable• V43.53xA Car driver injured in collision with pick-up truck in

traffic accident, initial encounter• Y92.411 Interstate as place of occurrence of the external

cause

37

Documentation for ICD-10

Page 38: ICD-10 Documentation Improvement Strategies

“Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment .”  

The ICD-10 codes in this case are:• S13.4xxA Sprain of ligaments of the cervical spine, initial

encounter• S16.1xxA Strain of muscles, fascia and tendon at neck level,

initial encounter• G44.311 Acute post-traumatic headache, intractable• V43.53xA Car driver injured in collision with pick-up truck in

traffic accident, initial encounter• Y92.411 Interstate as place of occurrence of the external

cause

38

Documentation for ICD-10

Page 39: ICD-10 Documentation Improvement Strategies

“Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.”  

The ICD-10 codes in this case are:• S13.4xxA Sprain of ligaments of the cervical spine, initial

encounter• S16.1xxA Strain of muscles, fascia and tendon at neck level,

initial encounter• G44.311 Acute post-traumatic headache, intractable• V43.53xA Car driver injured in collision with pick-up truck in

traffic accident, initial encounter• Y92.411 Interstate as place of occurrence of the external

cause

39

Documentation for ICD-10

Page 40: ICD-10 Documentation Improvement Strategies

“Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.”  

The ICD-10 codes in this case are:• S13.4xxA Sprain of ligaments of the cervical spine, initial

encounter• S16.1xxA Strain of muscles, fascia and tendon at neck level,

initial encounter• G44.311 Acute post-traumatic headache, intractable• V43.53xA Car driver injured in collision with pick-up truck in

traffic accident, initial encounter• Y92.411 Interstate as place of occurrence of the external

cause

40

Documentation for ICD-10

Page 41: ICD-10 Documentation Improvement Strategies

“Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.”  

The ICD-10 codes in this case are:• S13.4xxA Sprain of ligaments of the cervical spine, initial

encounter• S16.1xxA Strain of muscles, fascia and tendon at neck level,

initial encounter• G44.311 Acute post-traumatic headache, intractable• V43.53xA Car driver injured in collision with pick-up truck in

traffic accident, initial encounter• Y92.411 Interstate as place of occurrence of the external

cause

41

Documentation for ICD-10

Page 42: ICD-10 Documentation Improvement Strategies

“Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.”  

The ICD-10 codes in this case are:• S13.4xxA Sprain of ligaments of the cervical spine, initial

encounter• S16.1xxA Strain of muscles, fascia and tendon at neck level,

initial encounter• G44.311 Acute post-traumatic headache, intractable• V43.53xA Car driver injured in collision with pick-up truck in

traffic accident, initial encounter• Y92.411 Interstate as place of occurrence of the external

cause

42

Documentation for ICD-10

Page 43: ICD-10 Documentation Improvement Strategies

“Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.”  

The ICD-10 codes in this case are:• S13.4xxA Sprain of ligaments of the cervical spine, initial

encounter• S16.1xxA Strain of muscles, fascia and tendon at neck level,

initial encounter• G44.311 Acute post-traumatic headache, intractable• V43.53xA Car driver injured in collision with pick-up truck in

traffic accident, initial encounter• Y92.411 Interstate as place of occurrence of the external

cause

43

Documentation for ICD-10

Page 44: ICD-10 Documentation Improvement Strategies

ICD-10 Documentation Strategy

1. Find the diagnostic statement from a recent patient note.2. Locate the ICD-9 codes reported for that service.3. Search for the ICD-10 code using one of these three methods:

a. Code mapping (i.e. GEMs tables)b. A common ICD-10 code listc. Alphabetic Index

4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

44

Page 45: ICD-10 Documentation Improvement Strategies

5. Review in-column instructions at the level of each character. Pay particular attention to inclusion, Excludes1, and Excludes2 notes.6. Compare the new codes to the existing diagnostic statement.7. Re-create the note to ensure that it supports the newly selected ICD-10 codes.8. The next time a patient presents with that condition, document in the new way.

45

ICD-10 Documentation Strategy

Page 46: ICD-10 Documentation Improvement Strategies

46

Page 47: ICD-10 Documentation Improvement Strategies

47

Page 48: ICD-10 Documentation Improvement Strategies

48

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49

Page 50: ICD-10 Documentation Improvement Strategies

34 specialty specific ICD-10 books• More than 70 pages which

teach• Conventions• Guidelines• Implementation steps• Documentation

strategies• Provider Documentation

Guides• Specialty specific

• GEMs mapping• Alpha Index• Abridged Tabular List

Use “CureMD20” to save $20 at

InstaCode.com

Page 51: ICD-10 Documentation Improvement Strategies

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