icca how do we make learning that leads to real change

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How do we make learning that leads to real change? 55th ICCA Congress Monday, 14 November, 13:15 – 14:45 International Congress and Convention Association #ICCAWorld iccaworld.org

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Page 1: Icca   how do we make learning that leads to real change

How do we make learning that leads to real change?

55th ICCA Congress

Monday, 14 November, 13:15 – 14:45

International Congress and Convention Association #ICCAWorld iccaworld.org

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#1 Start by getting people’s attention ………………………………………………………………..

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Learning readiness

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Humans are not gas tanks

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The Missing Link

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Curse of Knowledge

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#2 They don’t know what you know………………………………………………………………..

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KG BTR U MPN AT OKU CH IN GEU

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KGB TRUMP NATO KUCHING EU

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#3 Make it meaningful ………………………………………………………………..

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Build Cathedrals

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#4 Build on existing knowledge………………………………………………………………..

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Share a great learning experience……………………………………………………………………What happened?Why did you learn?

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Engage

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Ownership

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#5 Make it concrete………………………………………………………………..

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Abstraction ladder

Kravl ned ad Abstraktionsstigen

Colors are beautiful

Pink is beautiful

The living room should

be pink

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Barbara L. Fredrickson

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Positive emotions…………………………………………………………………………………………......................

Learn moreMore creativeBetter relationsBetter performanceMore resilience Action oriented

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3:1

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5:1

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Positivity broaden and build

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3:1

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#6 Make it fun………………………………………………………………..

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European Conference on Positive PsychologyCopenhagen

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#7 Make it challenging………………………………………………………………..

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Learning that leads to real change …………………………………………………………………………………………......................

#1 Start by getting people’s attention #2 They don’t know what you know#3 Make it meaningful #4 Build on existing knowledge#5 Make it concrete#6 Make it fun#7 Make it challenging

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Peak-End Rule

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